• Korean Management Science Review
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• v.30 no.1
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• pp.1-14
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• 2013

We conduct the future studies suggested by Park and Seo [3]. They considered a seat inventory control problem in which flights depart sequentially during a similar time-interval and passengers purchase available seats depending on individual customer choice behavior. Customer choice behavior can lead to one among a horizontal shift, a diversion-up, and a booking loss when a desired fare class is unavailable. We investigate how seat availability calculation method, booking limit control mechanism, seat inventory capacity, number of booking class, type of seat demand influence on revenues in an airline industry through thorough computer simulation experiments.

• Journal of Digital Convergence
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• v.17 no.9
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• pp.127-133
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• 2019

A callable product is one of service derivatives using options to generate demand and reduce risk. This paper compares two booking admission controls for callable products, the online and the batch admission controls. To this end, the paper computes the optimal booking policy by using the backward dynamic programming and the stochastic optimization method. Intuitively, the provider should outperform under the batch control by utilizing demand information. The contribution of the paper is to show that the two controls are equivalent in terms of the booking strategy and the expected profit, which enables the provider to keep its current control method. The paper develops the closed-form solutions for the three fare classes. The future work is to extend the result to the model with complicated fare structures.

• Proceedings of the Korea Information Processing Society Conference
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• 2019.10a
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• pp.149-152
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• 2019

As pet- one-person households increase, conditions must be developed to be easy to manage, but are still slow. In the case of single-person households, they have difficulty in feeding their food in case of unexpected situations such as appointments and night shifts. The above works can be distributed remotely regardless of time and place through the application. In addition, the addition of automatic booking service makes it possible to provide more convenience and improve the conditions.

• Journal of the Korea Safety Management & Science
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• v.12 no.2
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• pp.225-230
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• 2010

The purpose of the study was to apply and to expand the six sigma to reduce waiting times for computed tomography (CT) examination which manipulated by the department of radiology. It was preceded by DMAIC (Define, Measure, Analyze, Improve, and Control). In the stage of definition, it wereselected for total 5 critical to quality (CTQ), which were the kindness, the waiting time, the examination explanation, the waiting day and the waiting stand environment, that increased the reserved time of CT examination. In the stage of measurement, the number of examinations and of reservation waiting days performed and resulted in final CTQ(Y) which measured each 1.68 and 1.85 sigma. In the stage of analysis, the examination concentrated on morning time, non-scheduled examination of the day, the delayed time of booking, frequent telephone contacting and equipment malfunction were determined as variable key causes. In the stage of improvement, it were performed with expansion of the examination in the morning time, integration of laboratories that used to in each steps, developing the ability of simultaneous booking schedule for the multiple examinations, developing program of examination request, and the customer management team operations. For the control, the number of examinations and reserved waiting days were measured each 3.14 and 1.13 sigma.

• Korean Management Science Review
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• v.29 no.2
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• pp.91-103
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• 2012

Revenue management problems originated in the 1970's in the context of the airline industry have been successfully introduced in airline industries. It has started on the capacity control by booking classes for available seats, and has been recognized as a powerful tool to maximize the total revenue. Changing customer behavior and airline market environments, however, has required a new mechanism for improving the revenue. Dynamic pricing is one of innovative tools which is to adjust prices according to the market status. In this paper, we consider a dynamic pricing and seat control problem for discrete time horizon. The problem can be modeled as a stochastic programming problem. Applying the linear approximation technique and given the price set for each time, we suggest a mixed Integer Programming model to solve our problem efficiently. From the simulation results, we can find our model makes good performance and can be expanded to other comprehensive problems.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2008.10a
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• pp.65-75
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• 2008

Over the last three decades, there are many researches focusing on the practice and theory of RM in airlines. Most of them have dealt with a seat assignment problem for maximizing the total revenue. In this study, we focus on a seat assignment problem in airlines. The seat assignment problem can be modeled as a stochastic programming model which is difficulty to solve optimally. However, with some assumptions on the demand distribution functions and a linear approximation technique, we can transform the complex stochastic programming model to a Linear Programming model. Some computational experiments are performed to evaluate out model with randomly generated data. They show that our model has a good performance comparing to existing models, and can be considered as a basis for further studies on improving existing seat assignment models.

• Korean Management Science Review
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• v.26 no.3
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• pp.117-131
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• 2009

Over the last three decades, there are many researches focusing on the practice and theory of RM in airlines. Most of them have dealt with a seat assignment problem for maximizing the total revenue. In this study, we focus on a seat assignment problem in airlines. The seat assignment problem can be modeled as a stochastic programming model which is difficulty to solve optimally. However, with some assumptions on the demand distribution functions and a linear approximation technique, we can transform the complex stochastic programming model to a Linear Programming model. Some computational experiments are performed to evaluate out model with randomly generated data. They show that our model has a good performance comparing to existing models, and can be considered as a basis for further studies on improving existing seat assignment models.

• Journal of the Korean Operations Research and Management Science Society
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• v.38 no.3
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• pp.13-22
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• 2013

Queueing system with scheduled arrivals is useful in many fields where both customers' waiting time and servers' operation time (utilization) are important, and arrival time of customers is possible to be controlled. In this paper, we analyzed the operation of ship maintenance with the queueing system with scheduled arrival. Based on the model presented by Pegden and Rosenshine [8], who dealt with exponential service time, we extended the service time distributions to phase-type distribution which is able to include a wide range of real stochastic phenomena. Since most activities in the military are carried out under tight control and schedule, scheduled arrival queue has quite good applicability in this area. In this context, we applied queue with scheduled arrival to the optimal booking time decision for the ship maintenance in the navy.

• Proceedings of the KIEE Conference
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• 1998.07a
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• pp.371-374
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• 1998

The construction of the transportation history database system is to serve the scheduling and seat inventory controling. Recently, lots of countries have been faced with the advance era because of the new railway transportation system, like the high speed railway and/or magnetic levitation vehicle system. This can be reasonably translated as those of operators are willing to provide the more various and high quality schedule to the customer. Those operators these ideas make possible to forecast that scheduling process is going to be complicated more and more. The seat inventory control, so to speak Yield Management System(YMS), goes a long way to improve the total passenger revenue at the railway business. The YMS forecasts the number of the last reservation value(DCP# END) and recommends the optimal values on the seat sales. The history database system contains infra-data(ie, train, seat, sales) that will be the foundation of scheduling and seat inventory control application programs. The development of the application programs are reserved to the next step. The database system is installed on the pc platform (IBM compatible), using the DB2(RDBMS). And at next step, the platform and DBMS will be considered whether they can meet the users' requirement or not.

• Journal of Korean Society for Quality Management
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• v.47 no.2
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• pp.237-254
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• 2019

Purpose: The purpose of this study is to analyze correlation of perceived cosmetics brand apps attributes and use intentions, mediating role of customer satisfaction, and relationship between customer satisfaction and continuous usage intention. Then provide basic data for development management strategy of beauty industry and enhancement of competitiveness corresponding to smart era. Methods: The questionnaires were surveyed by an online company(EMBRAIN). After data collection, frequency analysis was performed on the general attributes of questionnaire survey using SPSS 22.0, and data conclusions were derived by verifying reliability and validity of data and hypotheses. Results: First, perceived cosmetic brand app attributes have a positive effect on customer satisfaction, Second, perceived cosmetic brand app attributes have a positive effect on continuous usage intention. Third, customer satisfaction was found to have a mediating role in the effect of perceived cosmetic brand app attributes on continuous usage intention. Fourth, involvement proved to control the relationship between perceived cosmetic brand app attributes perceived interactivity and customer satisfaction. Finally, Involvement has proven to control the relationship between cosmetic brand app attributes perceived interactivity and continuous usage intention. Conclusion: Consumers buying products from cosmetics brand apps will be more likely to use cosmetics brand apps if they feel comfortable with calculation process, search, booking confirmation and payment methods.