1 |
Bailey, N., "A Study of Queues and Appointment Systems in Hospitals Outpatients with Special Reference to Waiting Times," Journal of the Royal Statistical Society, Vol.14(1952), pp.185-199.
|
2 |
Cayirli, T. and E. Veral, "Outpatient Scheduling in Health Care : A Review of Literature," Production and Operations Management Society, Vol.12.(2003), pp.519-549.
|
3 |
Hassin, R. and S. Mendel, "Scheduling Arrivals to Queues : A Single-Server Model with No- Shows," Management Science, Vol.54, No.3 (2008), pp.565-572.
DOI
ScienceOn
|
4 |
Latouche, G. and V. Ramaswami, Introduction to Matrix Analytic Methods in Stochastic Modeling, SIAM, Philadelphia, 1999.
|
5 |
Yang, K.K., M.L. Lu, and S.A. Quek, "A New Appointment Rule for a Single-Server, Multiple- Customer Service System," Naval Research Logistics, Vol.45, No.2(1998), pp.313-326.
DOI
|
6 |
윤봉규, "단계형 확률과정과 국방분야 응용 사례", 국방과학기술 , 제1권, 제1호(2008), pp.13-26.
|
7 |
윤봉규, "예약 도착 시스템의 최적 예약시간 산출 모형", 국방과학기술 , 제5권, 제3호(2012), pp. 37-45.
|
8 |
Stein W.E. and M.J. Cote, "Scheduling Arrivals to a Queue," Computers and Operations Research, Vol.21, No.6(1994), pp.607-614.
DOI
ScienceOn
|
9 |
Neuts, M.F., Matrix-Geometric Solutions in Stochastic Models, Dover Publications INC., 1981.
|
10 |
Pegden, C.D. and M. Rosenshine, "Scheduling Arrivals to Queues," Computers and Operations Research, Vol.17, No.4(1990), pp.343-348.
DOI
ScienceOn
|
11 |
Sun, W., Z. Tian, and N. Tian, "Performance Analysis of the Appointment Systems with No-Shows," International Journal of Information and Management Sciences, Vol.21, No.1 (2010), pp.57-71.
|
12 |
Vanden Bosch, P.M. and C.D. Dietz, "Minimizing Expected Waiting in Medical Appointment system," IIE Transactions, Vol.32, No.9(2000), pp.841-848.
|