• Title/Summary/Keyword: Balanced scorecard

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A Decision Support Model for Sustainable Collaboration Level on Supply Chain Management using Support Vector Machines (Support Vector Machines을 이용한 공급사슬관리의 지속적 협업 수준에 대한 의사결정모델)

  • Lim, Se-Hun
    • Journal of Distribution Research
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    • v.10 no.3
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    • pp.1-14
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    • 2005
  • It is important to control performance and a Sustainable Collaboration (SC) for the successful Supply Chain Management (SCM). This research developed a control model which analyzed SCM performances based on a Balanced Scorecard (ESC) and an SC using Support Vector Machine (SVM). 108 specialists of an SCM completed the questionnaires. We analyzed experimental data set using SVM. This research compared the forecasting accuracy of an SCMSC through four types of SVM kernels: (1) linear, (2) polynomial (3) Radial Basis Function (REF), and (4) sigmoid kernel (linear > RBF > Sigmoid > Polynomial). Then, this study compares the prediction performance of SVM linear kernel with Artificial Neural Network. (ANN). The research findings show that using SVM linear kernel to forecast an SCMSC is the most outstanding. Thus SVM linear kernel provides a promising alternative to an SC control level. A company which pursues an SCM can use the information of an SC in the SVM model.

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Priority Analysis of Information System by the Stakeholders using BSC and ANP Method (BSC와 ANP기법을 이용한 직무그룹별 정보시스템 우선순위 분석)

  • Kyung, Tae-Won;Kim, Sang-Kuk
    • The Journal of the Korea Contents Association
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    • v.11 no.7
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    • pp.426-436
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    • 2011
  • In the past, ERP had been applied to large company mainly, but recently, in order to exist from global business environment, most of smaller businesses are using or planing to introduce ERP. However, introduction of ERP requires considerable expense and effort, before ERP come into being, it is needed to measure the expense of introducing and the outcome expected. Previous analytical frameworks (according to introduction of ERP) have been focused on measuring improvement of performance by introducing ERP. This study carries out a survey on priority analysis of information system with small businesses which produce displayer parts. To derive the user's priorities which have been disregarded beside the improvement of performance on information system, this study rearranges the analysis indices by using BSC model and it analyzes the priorities of importance according to the stakeholder(manager group, middle manager group, worker group) by using ANP method.

A Study on Eco-Efficiency in Public Sector Using Decision Tree and DEA Analysis (의사결정나무와 자료포락 분석을 이용한 공공기관 유형별 환경효율성에 대한 연구)

  • Lim, Mi Sun;Kim, Jinhwa;Choi, Soon Jae
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.1
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    • pp.91-116
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    • 2015
  • This study aims to provide public sectors with eco-efficiency information. To implement the purposes of the study, environmental and economic variables of Eco-Efficiency were identified through decision tree model, then the relative Eco-Efficiencies of 243 public sectors were evaluated through input-oriented DEA (Data Envelopment Analysis) model. Specifically, the amount of public purchasing per a staff and the amount of energy use per a staff were considered as input factors. Sales per a staff was considered as output factor. The result shows that most of the public sectors (94.2%) were evaluated as "inefficient" taking into consideration of average value, 0.501 from market-based public corporations, 0.288 from local public corporations, 0.28 from quasi-market-based public corporations, 0.269 from fund-management-based quasi-governmental institutions, 0.09 from non-classified public institutions, and 0.078 from commissioned-service-based quasi-governmental institutions. Furthermore, it is possible to establish a plan for internal Eco-Efficiency improvement based on information of the reference set. In order to improve the Eco-Efficiency in the public sectors in the long term, environmental impacts of the overall public sectors' operations (e.g., energy saving, water saving, waste reduction, and purchasing of green products) needs to be properly proposed in consideration of BSC (Balanced Scorecard) indicators of public sectors.

Study on Performance Evaluation of Academic Information Distribution Project in Scientific Technology Field (과학기술분야 학술정보 유통사업 성과평가에 관한 연구)

  • Kwak, Seung-Jin;Kim, Jeong-Taek;Park, Yong-Jae
    • Journal of Korean Library and Information Science Society
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    • v.38 no.4
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    • pp.441-462
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    • 2007
  • As country try expand R&D investment and enhance its efficiency to improve the national competitiveness, research is needed to conduct qualitative enhancement and derive progressive future strategy in relation to the academic information distribution project in scientific technology field. In this study, BSC-based performance indicators were applied to an institute that is the representative of domestic academic information distribution institutes in the field of scientific technology to evaluate project performance, and then to analyze portfolio of using such evaluation results. As for the items of evaluation for the performance indicators of academic information distribution project in the scientific technology field, 12 items that includes information resource quality, information service quality, user satisfaction and economically useful value of academic information from four(4) viewpoints such as information resource, information service, user and economic viewpoints. In the portfolio analysis, it was conducted by performance indicators and by elements of the individual performance indicators as well. Based on the results of performance evaluation and portfolio analysis, the improvement method by viewpoints on academic information distribution project of an institute was suggested.

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A Study on the Relative Weights for the Development of University Library Performance Indicator Model (대학도서관 성과지표 모형 개발을 위한 상대적 가중치 연구)

  • Kim, Jeong-Taek;Hahn, Bock-Hee
    • Journal of Korean Library and Information Science Society
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    • v.39 no.4
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    • pp.71-96
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    • 2008
  • Recently, some universities and university libraries have implemented performance management system as a part of managerial innovation, and they have either implemented or are considering implementing BSC. Thus there are needs to develop performance indicator, which is a tool measuring performance of university libraries, based on BSC, and to assess the developed performance indicator's relative weights to analyze which indicators are essential to fulfill and improve the university library's mission. The performance indicators are also affected by the characteristics and perspectives of the people who develop them during the development process. Therefore, it is necessary to analyze the differences among the professional groups in relative weighting of the performance indicator. The purposes of this study are to derive a university library performance indicator model based on BSC, to analyze the importance of each evaluation factor of the derived performance indicator model, and to analyze the differences among the professional groups in relative weighting of the performance indicator model.

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A Study on the Performance Analysis of Environment Geographic Information System using the IT BSC Methodology (IT BSC 분석방법론을 이용한 환경지리정보체계(EGIS) 성과분석 연구)

  • Byun, Jong-Bong;Park, Chong-Hwa
    • Journal of the Korean Association of Geographic Information Studies
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    • v.9 no.2
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    • pp.206-216
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    • 2006
  • The primary purpose of this study is firstly, to ascertain the suitability of the IT BSC (balanced scorecard) methodology for the performance analysis of EGIS(environment geographic information system), secondly, to analyze the outcome of EGIS using the methodology, and finally to present guidelines for effectively managing the performance of EGIS. This study has rebuilt the IT BSC methodology based on the previous study on the performance analysis of GIS and EGIS whose performance over the past five years has been evaluated. According to the analysis, the integrated performance is estimated at 105.3 points. This figure indicates that the cumulative performance of EGIS is more than the baseline of goal, 100.0 points. The feature of this study is to develop a new methodology suitable for the EGIS performance analysis and to evaluate and quantify the total performance of EGIS objectively through the application of the new methodology.

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The Effects of Accreditation Program to the Leadership, Organizational Culture, Hospital Management Activities and Performances - Focused on Perception of Accredited Hospital Professions - (병원인증제도가 리더십, 조직문화, 병원경영 활동 및 성과에 미친 영향)

  • Woo, Jung-Sik;Kim, Young-Hoon;Yoon, Byoung-Jun;Lee, Hae-Jong;Kim, Han-Sung;Choi, Young-Jin;Han, Whie-Jong;Yoon, Seo-Jung
    • Korea Journal of Hospital Management
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    • v.18 no.2
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    • pp.33-56
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    • 2013
  • The purpose of this study is to analyze the change of hospitals that patients safety and quality improvement by accreditation process and to examine the impact or interrelation of leadership, organizational culture, hospital management activities and recognition of hospital management performances. The data were collected through a review of the literature, and selfadministered survey with a structured questionnaires to 714 subjects from several medical staff members, administration staff members, nursing staff members, medical technicians and other staff members working in 23 accredited hospitals in Korea. In this analysis hierarchical multiple regression and structural equation model were used. The conclusion of this study provides a theoretical model for understanding organizational changes brought about by accreditation system. Factor on improvement of efficiency and raise the morale, rather than increase of medical income and reduce of the cost factors, had a stronger influence on the accreditation process. In the future, the hospital's participation to induce the accreditation program voluntarily will come up with an alternative policy concern about financial perspective. Also, the hospitals which preparing accreditation program to achieve the goal efficiently, will make use of transformational leadership through enhancing individual consideration and intellectual development to leading members participation. Additionally, non-accredited hospitals should aim at professional culture by innovative and creative approaches, and inviting members to learning and growth in the organization.

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Performance Measurement of ISO Quality Management System in the Construction Industry (건설산업 ISO 품질경영시스템의 성과측정에 관한 연구)

  • Lee Woo-Chang;Kim Kyung-Rai;Shin Dong-Woo
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2004.11a
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    • pp.414-418
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    • 2004
  • Quality system of construction industry in Korea was a means to prevent unqualified construction work. But lately, it has became an essential requirement. So, lots of construction companies acquire ISO quality management system which provides fundamental management criteria. Now, most of the Korean construction companies have got IS0 quality management system. So, getting ISO quality management system doesn't mean advantage in public competition of construction bidding and that causes increase in the maintenance cost. That's why some construction companies abandon the 150 certificate. Therefore, the authors need to check the effect of ISO quality management system. For this, the authors provide the performance measurement index of ISO quality management system.

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A Study on the Establishment of Priority for IT Project Management Using AHP (AHP 기법을 이용한 IT 프로젝트 관리 우선순위 수립에 대한 연구)

  • Kyung, Tae-Won;Kim, Sang-Kuk
    • Information Systems Review
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    • v.9 no.3
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    • pp.157-181
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    • 2007
  • Main concerns of IT project managements are concentrated on the output control and process management. IT project, however, is difficult to measure the quality of achievement, because it produces invisible and intangible outputs. Many studies have been carried on to quantify the intangible aspects of process management. However, most of them have been focused on the technological aspects. This study measures the priority of factors to manage IT project by applying the IT-BSC and PMBOK method. Established indexes include the factors of managerial, social and future-oriented perspectives to check the different aspects of project management over the technical factors. This study uses AHP method for quantitative measurement. This study can be meaningful because of following reasons. First, this study re-arranges IT project management evaluation indexes by balanced scorecard. Second, this model includes human factors of developers and users who are directly related to the project development and operation. Third, important items of each stakeholder have been separated, and the weights of each item have been quantified to have fixed values.

Web-based Performance and Informatization Measurement System for the Construction Industryz (건설산업의 성과 및 정보화수준 평가를 위한 웹기반 시스템)

  • Yu, Il-Han;Kim, Kyung-Rai;Jung, Young-Soo;Chin, Sang-Yoon
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.92-97
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    • 2006
  • The construction industry has mainly relied on financially focused performance measurements, and studies on performance measurement systems (PMSs) have been carried out at the project level. However, recently, the demand for performance evaluation and management at the company level has increased. A few previous efforts have aimed to develop a conceptual model for company performance, but there have been few follow-up studies. From this perspective, we have developed a web-based performance and informatization measurement system to measure and compare the business performance and the level of informatization of construction companies. Then, we carried out a performance evaluation and system test using the data set of 78 Korean construction companies and identified practical issues for the implementation of our PMS.

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