• Title/Summary/Keyword: Balanced score card(BSC)

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The Affect of the University's Response to the Evaluation and Accreditation System of Higher Education Institutions on the Perceived Management Performance of the University : Focused on Junior Colleges (고등교육기관 평가인증제에 대한 대학의 대응 노력이 대학의 지각된 경영성과에 미치는 영향 : 전문대학을 중심으로)

  • Yun, Mun Do;Seo, Young Wook
    • Journal of Digital Convergence
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    • v.17 no.3
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    • pp.139-152
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    • 2019
  • In the fourth industrial revolution and the era of convergence and integration, on the situation that the internal colleges are needed active change included in the improvement of educational quality, I tested it on the purpose of empirical analysis with SPSS v.18 how colleges' efforts on the first periodic Organization Evaluation And Accreditation System(OEAAS) affects on the Perceived Management Performances on the perspective of BSC. As the test result, the Degree of Awareness of Colleges' Efforts on the OEAAS affects on just Colleges' Learning and on Growth. The Degree Propriety of Preparation of the OEAAS affects on Customer Performance, on Internal Process Performance, and, on Finance Performance. And the Degree of Satisfaction of Internal Assessment affects on all of BSC 4 performances. The results of this research could be used on making the management idea of colleges' performance on the OEAAS. In the future, it would be needed advanced researches which are able to make relatedness to the expanse of management performance with the OEAAS.

A Study on the Development of KPI for Measuring Performance of B2B e-Commerce Guarantee Intermediary Service based on RFID (RFID기반 B2B 전자상거래 보증 중계 서비스의 성과관리를 위한 KPI 개발에 관한 연구)

  • Han, Chang-Hee;Kim, Min-Kwan;Kim, Jung-Min;Shin, Yun-Ho
    • Information Systems Review
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    • v.11 no.3
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    • pp.63-82
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    • 2009
  • In B2B e-Commerce(Business to Business Electronic Commerce) market, many companies use B2B e-Commerce Guarantee Service. Guarantee service raised the stability of collect debts for seller, and made purchase fund for buyer. The purpose of this study is development of KPI (Key Performance Index) for measuring performance and improving service quality. Through analysis for 'B2B e-Commerce Guarantee Intermediary Service based on RFID', the study developed KPI and made the case. The study suggests KPI of B2B e-Commerce Guarantee Intermediary Service based on RFID by IT BSC(Balanced Scorecard) model. The process of developing KPI is 4 phase. First phase is connection between service goal and KPI, second phase is make a KPI pool, third phase is development of standard for valuating and selecting index, the last phase is defining and applying of index. This study suggests the standard of measuring performance in B2B e-commerce Guarantee Service and guidelines on revitalization of service in B2B e-commerce industry and the other industry.

An cows using BSC founder for a study on the management and business consulting (BSC를 이용한 소상공인 창업자를 위한 자영업컨설팅 경영성과에 관한 연구)

  • An, Seong Hui;Jo, Yoon Ah;Jo, In Seog
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.3
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    • pp.39-49
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    • 2015
  • Thus this study looked into existing literature focusing on generalities, and after literature studies, hypothesis was set up to solve the problems in the study. According to literature examination, self employed consulting was found to be comprised of four areas: awareness, reliability, satisfaction, and utilization, while consulting could be divided into four customer perspectives: customer, financial, internal processing, and learning and growth. An empirical study was conducted to verify the causal relationship between these causes, and we describe the findings of the study on the business management performance pursuant to self employed business consulting as follows: In this study, we examine an overall business management performance measurement by adopting the four variables of self employed business consulting, and enhance the chance of success by having systematic access to business establishment. In conclusion, in order to increase the success rate of the small business start-up, it is important to choose such items that fit the founder's experience and the characteristics of the business zone, and a successful founding of a business will be accomplished only when sufficient funding is combined with successful running, therefore, most importantly, striking a balance between the factors should start with the founder as the center, and there must be professional business knowledge and technical assistance by the business start-up support agency.

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Research for Relations between Satisfaction of Participants and Intension of Participation in terms of Evaluation Indicators of Public Management System (공공관리제도의 평가지표에 대한 사업참여자의 만족도 및 사업참여의사에 관한 연구)

  • Lee, Jeong-Jae;Kim, Gu-Hoi;Lee, Joo-Hyung
    • The Journal of the Korea Contents Association
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    • v.16 no.5
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    • pp.269-281
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    • 2016
  • This research made a evaluation indicators of public management system for operating efficient urban and housing redevelopment. We analyzed how satisfaction of participants about the evaluation indicators are used to parameters and affects intension of participation structure by using PLS structural equation model. We choose result evaluation tools: Foucs Group Interview and Balanced Score Card for appraising public management system. Specifically, We categorized setting business planning and selecting business tool, operating participation groups, motivating participation, post management and sustainability, and economics of business. As a results of the evaluation, setting business planning and selecting business tool, post management and sustainability, and economics of business influence comprehensive satisfaction. Post management and sustainability, economics of business, and setting business planning and selecting business tool turned out that they are very influential in the arranged order.

Comparative Analysis of the Weights of Performance Measures Index According to the Size of Construction Companies (건설기업의 규모에 따른 성과지표 가중치 비교분석)

  • Jung Won-Jo;Yu, Il-Han;Kim Kyung-Rai;Shin Dong-Woo
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2004.11a
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    • pp.419-422
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    • 2004
  • Qualitative management structure of construction companies in Korea are relatively inadequate in comparison with quantitative growth. To improve qualitative management structure, we need to make impartial performance measurement system which arouse participants responds. It is important to select and decide performance measurement index to company and participants. And it is also important to take the weights. For that, we figure out the weights of performance measurement with HSC by Kaplan & Norton.'1'o find out the characteristics of the weights which was classified according to size of the construction company, we analyse and compare with each weights. The result of this Paper will contribute to operate performance measurement system that make raise efficiency and maximize the performance of companies.

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An Exploratory Analysis of IT Implementation: A Case Study of Construction Companies (건설기업 정보화 추진 방안: 대형 건설사 사례를 중심으로)

  • Han, Jeong-Sook;Kim, Young-Shin;Lee, Seung-Chan
    • Information Systems Review
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    • v.6 no.2
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    • pp.209-225
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    • 2004
  • This study shows the field of construction which was less developed in the aspect of information system in comparison to other areas needs to introduce construction information system and suggests it can make more value linked with company performance through the system. For the first step, it emphasizes the integrated enterprise approach not optimization of each sector in a company. This paper extracts the current issues of construction information from the core process of construction area and implies a driving plan and the future development plan for construction information. Antecedent studies for this drew the information structure model and the construction information-driving model of a construction company. Hence, case studies with management companies that implemented the construction information system successfully tested validity. This research brings the cases of PMS, the integrated finance system, and CRM system as successful ones.

A Study on the Influencing Effects of the Sustainable Management Efforts on the Perceived Performance of Firms (지속가능경영 노력이 인지된 기업의 성과에 미치는 영향요인에 관한 연구)

  • Myong Ki Keum;Jay In Oh
    • Information Systems Review
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    • v.18 no.3
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    • pp.1-29
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    • 2016
  • The radical changes in the business environment have motivated firms to exert serious efforts in managing sustainable development. This study identified the effects of sustainable development on the perceived performance of firms from the viewpoint of the balanced scorecard. Independent variables include economic efforts (of efficiency and ethic of accounting and fairness), environmental efforts (management and energy control), and social efforts (consumer protection and contribution for local community). The result from the analysis of data collected in this research suggests that sustainable development efforts are the critical sources of the incorporated performance of firms. The consumer protection efforts of the local community determine the competitiveness of a firm in managing social responsibility and creating value and social activities. Efforts to reconsider efficiency determine the competitiveness of a firm, becoming the critical factors that determine sustainable performance. Energy control facilitates value creation for the environment through cooperation and harmonization with nature, resulting in sustainable business performances through the vitalization of practical establishments and operations. Sustainable management needs to meet international standards, cooperation, and harmony. These standards are based on the economic, environmental, and social efforts that enable firms to adopt sustainable management efforts that are suitable for their own systems.