• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• 2008.05a
• /
• pp.853-856
• /
• 2008

With development of computer network technique it joins in recently and ubiquitous computing comes true the research for is actively advanced. The creation rule of registration and search of the event is necessary because the USN sensor data must be possible to specific the multi condition of event which relates on using time. And for using a numerous sensor data provision service, service provider can publish its service in standardized registry for users to search and use the service registry. Currently there is the web service for a WS-Eventing and a UDDI with standard, but the event and the service registry is unnecessary or there is a portion which is insufficient. In this paper, we studied standardization of event definition for USN application service and service registry structure, standard API.

• Journal of Information Technology Services
• /
• v.19 no.4
• /
• pp.85-107
• /
• 2020

The Internet of Things market, a technology that connects the Internet to various things, is growing day by day. Besides, various smart home services using IoT and AI (Artificial Intelligence) are being launched in homes. Related to this, existing smart home-related studies focus primarily on ICT technology, not on what service improvements should be made in customer positions. In this study, we will use smart home application customer review data to classify functional and design elements of smart home usability value and examine the ways customers think of service improvement. For this, LG Electronics and Samsung Electronics" Smart Home application, the main provider of Smart Home in Korea, customer reviews were crawled to conduct a comparative analysis between them. In this study, the review of IoT home-applications was analyzed to find service improvement insights from customer perspective, and related analysis of text mining, social network analysis and Doc2vec was used to efficiently analyze data equivalent to about 16,000 user reviews. Through this research, we hope that related companies effectively seek ways to improve smart home services that reflect customer needs and are expected to help them establish competitive strategies by identifying weaknesses and strengths among competitors.

• Journal of Digital Convergence
• /
• v.15 no.4
• /
• pp.127-137
• /
• 2017

The role of smartphones is changing from a communication system for exchanging calls and information into a universal platform for cultural services. Also, satisfaction for mobile application services on smartphones is a very important factor in the smart business. In This paper, we analyze the effects of the outcome, service scape, costs, and especially the impact of whether costumers having to pay or free for the app on customer satisfaction. For this purpose, we analyzed survey data on service quality of mobile app service from Chinese mobile app service users. We also analyzed the moderating effects of paid and free mobile app services. As a result, it was confirmed that the quality, servicescape quality and cost of mobile app service that customers perceive have a positive effect on customer satisfaction. In addition, the effect of the cost of mobile app service perceived by the customer on customer satisfaction showed that free mobile app service was more significant than paid mobile app service. This paper can be used as an alternative to monetization for providing a mobile app service provider or a mobile app service provider who wants to switch mobile app service from free to paid service.

• The Korean Journal of Emergency Medical Services
• /
• v.6 no.1
• /
• pp.27-37
• /
• 2002

The health and medical service attracts more public attention as the economy of Korea is rapidly growing up and the standard of living is elevated. Especially, the interest and demand on the prehospital emergency medical service that consists of the important part of primary medical service that is directly related to the life of patients are gradually increased. However, as compared with other advanced countries such as America in this area, Korea actually fell behind in the utilization of IT (Information Technology) to maximize the efficiency of emergency service system as well as has a problem in the general service system. This study suggested the necessity to introduce EMD (Emergency Medical Dispatch) system that takes a great role as the core part in the prehospital emergency medical service that is not systemized in Korea yet. In addition, this study proposed the implementation model of EMD ASP system using ASP (Application Service Provider) in EMD system to flexibly deal with the change of IT and efficient implementation and integration of information system as well as to significantly reduce cost through wire/wireless high speed Internet network that is politically promoted in Korea on the basis of EMD. The system analysis and design was executed by HIPO (Hierarchy Plus Input Process Output) analysis that was the conceptual design technology for EMD information system modeling based on ASP and DFD (Data Flow Diagram). This study proposed DB table configuration and data schema to implement the application of web browser interface in EMD system through ERD(ER-Diagram) of EMD ASP system. Finally, this study described how to implement and utilize EMD information system. This study aims to facilitate the qualitative development of emergency medical service in the future as suggesting the concrete models for the implementation of high value-added prehospital emergency medical information system as applying ASP concept to EMD system of prehospital emergency medical service area.

• The Journal of the Institute of Internet, Broadcasting and Communication
• /
• v.20 no.2
• /
• pp.201-208
• /
• 2020

Recently, the application of personal proofing service based on social security number(SSN) replacement means for verifying identity in non-face-to-face transactions is increasing. In this paper, we propose a method of applying differentiated personal proofing service on whether identity verification is necessary in the online service provided by ISP and if it is appropriate to apply a certain level of assurance. By analyzing the requirements related to personal proofing required by current ISPs, we analyze the risks for each of the requirements and propose a method of applying differentiated personal proofing service according to the level of identity assurance guarantee to minimize the risks. In applying the proposed method to online service provision, it is possible to reduce user's unnecessary authentication cost by minimizing the application of personal proofing service based on alternative means, and to help protect user personal information by minimizing excessively collected personal information.

• 제어로봇시스템학회:학술대회논문집
• /
• 2005.06a
• /
• pp.1387-1390
• /
• 2005

Recently, foreign utilities emphasize the importance of the value-added services based on Information Technology(IT) as one of the strategic technologies for establishing a new power system in the future digital society. They develop many different types of the value-added services and apply the systems for customer. In domestic case, the data from the Automatic Meter Reading (AMR) System is used only for calculating the tariffs. Data from the AMR system can be strategic assets for utilities to provide the value-added services for customer. Development of the value-added services for utilities and customer needs processing and managing the AMR data. In this paper, the energy consulting service, which is adequate to new power system environment, is suggested for development of the value-added services. The application of the suggested service will bring the effect of reducing the monthly bill for customer. Also the service will give not only the effective demand side management(DSM) and load control, but also reduction of the investment for utilities.

• Journal of Information Technology Services
• /
• v.16 no.4
• /
• pp.213-222
• /
• 2017

The advancement of ICT is changing every field of life. It becomes possible with the penetration of personalized devices, that is, smartphone. The boom of IoT will come when there exist diversified and personalized services. In general, we might admit that it is needed that the more privatized services than the overall serviced. Jeju Island is the only one special self-governing province in Republic of Korea and deserves to be proud of the unique culture from its long historical background. One of the very regional culture which performs by women divers, Haenyeo activity or culture, was registered as Intangible Cultural Heritage. When authors were researched Jeju Haenyeo as a worthy reserving service, we recognized that it has never considered to use any point of ICT/IoT yet. Because IoT holds the high potentiality to create any service scenario between interesting groups. We will design a few services for Haenyeo which covers their job territory or daily life, adopts up-to-date technology or method such as sensored network, smart contract and App/Web. In this paper, we intent to show the simplicity and easiness of the application of IoT not to much inconspicuous target. So, we suggest a specialized IoT service for the reservation and promotion of Haenyeo Culture. This service would be composed of sensors, IoT network and App/Web at home and office. This service can be used among interesting groups : Haenyeo, policy maker, manufacturer, service provider and culture consumer.

• Journal of the Ergonomics Society of Korea
• /
• v.31 no.1
• /
• pp.109-116
• /
• 2012

Objective: The aim of this study is to present a solution to problems in the services provided by the general hospitals by creating a user-centric environment through analyzing the User Journey Map and the User Context. Background: The rapid growth in aging population and the monopolization of superior medical staffs by the general hospitals increased demand for the general hospitals in Korea. But, often services provided by the general hospitals are provider-centric and low quality. Method: This study examines problems in the services provided by the general hospitals by analyzing the User Journey Map through stakeholder interviews(contextual interviews) and on-site observation. Based on the contextual analysis of the user(i.e. the patient), this study proposes new and improved user-centric services to be provided by the general hospitals. Results: Ten new user-centric services proposed by this study are: (1) "Booklet on Success Story", (2) "FAQs by Doctor", (3) "Designated Nurse", (4) "Patient Interview Record Card", (5) "Close relationship between doctor & patient", (6) "Thank You Notice Board", (7) "Step by Step", (8) "Green Cap", (9) "Patient Kit", (10) "RFID Direction Display System". Conclusion: The service design for the general hospitals proposed by this study is an important case-study on improving the environment of the general hospitals from provider(medical staffs)-centric to user(patents and its family)-centric. Application: This study is expected to be used in various areas to improve existing system(products and/or services) to be more user-centric.

• Korean journal of communication and information
• /
• v.62
• /
• pp.200-222
• /
• 2013

A recent argument of network neutrality is converted by the differentiation of transmission and cost adjustment. However, It is raised that this phenomenon caused strategy for vertical integration operator to exclude a competitive operator. This study analyzed a number of instances about differentiation of transmission of ISP and problems of ISP that vertical integration in IX markets. The result of research, differentiation of transmission increased service differentiation about application programs used a best effort network like OTT or Smart TV. But this study was analyzed that a related law was vague for solving this issue. Besides, ISPs that is vertical integrated and commercial operated in an IX market discriminated competitive services, and this phenomenon can be proceeded plainly and orginated in an issue of a related law.

• The Journal of the Institute of Internet, Broadcasting and Communication
• /
• v.17 no.6
• /
• pp.113-119
• /
• 2017

The Rich Communication Service(RCS) is a next generation mobile messaging service. Since it has been developed and managed by a wireless service provider, 3rd party application developers cannot utilize the RCS features in their apps. A few studies have been proposed to solve this problem, even though they were not viable level of deployment. This paper presents a Web-based Rich Communication Service Software Framework(WebRSF) to help the 3rd party application developers adopt RCS features easily. WebRSF converts complicated RCS protocols to simple web-based protocols for providing the RCS 1-to-1 chat service to the 3rd parties. Communication protocols between WebRSF and its clients are defined in this paper. Also, a network configuration diagram and a message flow diagram are defined. Finally, performance evaluation between the WebRSF client and the RCS client are performed to simulate the load on clients' devices. It shows that the WebRSF client has 17% less loads than the RCS client while initiating sessions, and has 25% more loads after initiating sessions.