• 제목/요약/키워드: Adoption Intentions

검색결과 71건 처리시간 0.029초

Research on Factors Influencing Consumers' Willingness to Use Community Group Buying Platform

  • Youwei QI;Jing SONG;Yiming LIU;Zhuoqi TENG
    • 유통과학연구
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    • 제22권5호
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    • pp.1-10
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    • 2024
  • Purpose: The study aims to identify the key factors that influence consumers' propensity to utilize community group buying platforms, employing the Technology Acceptance Model (TAM) as a theoretical framework. Research design, data and methodology: The research design involved selecting 192 consumers with experience in community group buying and analyzing the data statistically using SPSS 23.0. Hypotheses were tested utilizing the structural equation modeling software AMOS. Results: Key findings indicate that the attributes of products offered on community group buying platforms significantly enhance consumers' perceptions of usefulness and ease of use. Furthermore, these perceptions directly correlate with consumers' intentionsto use the platform. Conclusions: Thisresearch, grounded in the TAM, delves into how external factors of the community group buying platform impact perceived usefulness and ease of use, and subsequently, how these perceptions affect consumers' purchasing intentions. Based on these insights, several recommendations can be proposed for the platform's development: The platform should strive to enhance product quality and cultivate a positive reputation. Strategic promotional initiatives should be designed to attract new users while retaining existing customers. Continuous optimization of platform functionalities is necessary to augment users' perception of usefulness. These measures are anticipated to foster user engagement, increase adoption rates, and contribute to the overall success and sustainability of the community group buying platform.

A Study on the Effect of Anthropomorphism, Intelligence, and Autonomy of IPAs on Continuous Usage Intention: From the Perspective of Bi-Dimensional Value

  • Ping Wang;Sundong Kwon;Weikeon Zhang
    • Asia pacific journal of information systems
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    • 제32권1호
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    • pp.125-150
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    • 2022
  • Technology companies launched their intelligent personal assistants (IPAs). IPAs not only provide individuals with a convenient way to interact with technology but also offer them the opportunity to interact with AI in a useful and meaningful form. Therefore, the global IPAs have experienced tremendous growth over the past decade. But maintaining continuous usage intention is still a massive challenge for developers and marketers and previous technology adoption models are not enough to explain continuous usage intention of IPAs. Thus, we adopted the bi-dimensional perspectives of utilitarian and hedonic value in this research model, and investigated how three characteristics of IPAs - anthropomorphism, autonomy, and intelligence - affect utilitarian value and hedonic value, which in turn continuous usage intentions. 227 data were collected from IPA users. The results showed that IPAs' continuous usage intention is significantly determined by both utilitarian and hedonic value, with the hedonic value being more prominent. In addition, the results showed that anthropomorphism and intelligence are the most important antecedents of utilitarian and hedonistic value. The results also illustrated that autonomy is a crucial predictor of utilitarian value rather than hedonistic value. Our work contributes to current research by widening the theoretical understanding of the effect of IPA characteristics on continuous usage intention through bi-dimensional values. Our paper also provides IPAs' developer and marketer guidelines for enhancing continuous usage intention.

중국 웹소설드라마의 파생상품 수용태도 및 행동의도 분석 (The effect of Chinese online novel dramas on the attitude of merchandise and behavioral intention)

  • 장정;권병웅
    • 한국산학기술학회논문지
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    • 제20권6호
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    • pp.113-125
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    • 2019
  • 본 연구는 중국 IP산업에서 웹소설드라마 분석을 통해 소비자 대중심리를 알아보고 웹소설 파생상품의 제작방향을 파악하기 위한 연구이다. 이를 위해 중국 웹소설드라마 특성이 파생상품의 수용태도와 행동의도에 어떠한 영향을 미치는지를 분석하였다. 자료수집은 2018.10.15일~10.22일까지 중국 현지인들을 대상으로 수집한 설문조사 자료 612부를 표본으로 삼았다. 통계처리는 데이터 코딩(data coding)과 데이터 크리닝(data cleaning)과정을 거쳐, SPSS v. 21.0 통계 패키지 프로그램을 활용하여 분석하였다. 분석방법은 빈도분석, 탐색적 요인분석, 독립표본 t-test, 일원변량분석(One way ANOVA), 사후검정 Duncan test, 상관관계분석, 다중회귀분석을 실시하였다. 연구결과는 다음과 같다. 첫째, 웹소설드라마 특성인 화제성, 공감성, 흥미성이 파생상품 수용태도인 인지적인 태도 및 정서적인 태도에 유의적인 상관관계를 이루고 있다. 동시에 공감성이 화제성 및 흥미성보다 더 유의적인 영향을 미친 것으로 나타났다. 둘째, 화제성, 공감성, 흥미성으로 구성된 웹소설드라마 특성이 행동의도에 미치는 상관관계에서 웹소설드라마 모든 특성이 행동의도에 긍정적인 영향을 미쳤다. 특히 흥미성 및 화제성보다 공감성이 구매의도 및 추천의도에 더 유의미한 영향을 미친 것이다. 셋째, 정서적 태도가 구매의도 및 추천의도에 미치는 영향은 인지적 태도가 구매의도 및 추천의도에 미치는 영향보다 더 긍정적인 것으로 나타났다. 연구결과는 중국 웹소설의 파생상품 제작방향 설정을 위한 기초자료이자 제작지침으로서 유용한 의미를 갖는다.

사물인터넷(IoT) 기술특성이 SCM 기대성과 및 도입의도에 미치는 영향에 관한 연구: 중국 물류공급망 및 유통업체를 대상으로 (The Influence of IoT Technological Characteristics on Expected Achievement and Adoption Intention of SCM: On the Perspectives of Chinese Physical Supply Chain and Distribution Industry)

  • 상맹;신용호;이철우;문준호
    • 경영정보학연구
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    • 제19권3호
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    • pp.1-21
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    • 2017
  • IoT 기술 도입특성들 중 어떠한 요인들이 기업의 기대성과에 영향을 미치는지를 파악하고자 하는 것이며, 아울러 IoT 신기술 도입을 검토하고자 하는 기업들이 고려해야 할 사전 요인들을 제시해 보고자 한다. 데이타 분석을 위해 국내․외 IoT(사물인터넷) 관련 데이타, 출판물 및 웹사이트 그리고 각종 연구기관 분석데이타와 보고자료를 기반으로 이론적 배경을 정리하였으며, 추가로 선행연구를 참조하여 UTAUT 관련 이론적 배경을 요약하였다. 데이터 분석을 위해 SPSS 22.0과 구조방정식모델 분석을 위해서 smart PLS 2.0 통계프로그램을 사용하였다. 기술통계분석은 신뢰성분석, 타당성분석 및 구조방정식 모델 분석과 연구가설을 검증하였다. 측정모형에 대한 분석을 통해서 내적신뢰성과 집중타당성 및 판별타당성이 충족됨을 확인하였으며, IoT 기술특성과 기대성과 간 관계, 기대성과와 도입의도 간 관계에 대한 가설 검증결과 모두 채택되었다. 따라서 IoT 기술특성은 기대성과에 긍정적 영향을 미치며 기대성과는 IoT 도입의도에 긍정적 효과를 미치는 것을 확인하였다. 본 연구는 IoT 기술특성과 기대성과요인이 도입의도에 미치는 영향에 관한 인과관계를 규명함으로써 IoT를 성공적으로 도입할 수 있는 지침을 제시함고 동시에 IoT를 도입하고자 기업들에게 사전 고려해야 할 요인들(공급사슬 유연성, 운영비용 절감, 자산활용 최적화 및 신규수익 창출)을 제시할 수 있는 연구기반을 조성하였다.

정보시스템의 지속적 사용에서 경험의 역할에 대한 분석 (An Analysis of the Roles of Experience in Information System Continuance)

  • 이웅규
    • Asia pacific journal of information systems
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    • 제21권4호
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    • pp.45-62
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    • 2011
  • The notion of information systems (IS) continuance has recently emerged as one of the most important research issues in the field of IS. A great deal of research has been conducted thus far on the basis of theories adapted from various disciplines including consumer behaviors and social psychology, in addition to theories regarding information technology (IT) acceptance. This previous body of knowledge provides a robust research framework that can already account for the determination of IS continuance; however, this research points to other, thus-far-unelucidated determinant factors such as habit, which were not included in traditional IT acceptance frameworks, and also re-emphasizes the importance of emotion-related constructs such as satisfaction in addition to conscious intention with rational beliefs such as usefulness. Experiences should also be considered one of the most important factors determining the characteristics of information system (IS) continuance and the features distinct from those determining IS acceptance, because more experienced users may have more opportunities for IS use, which would allow them more frequent use than would be available to less experienced or non-experienced users. Interestingly, experience has dual features that may contradictorily influence IS use. On one hand, attitudes predicated on direct experience have been shown to predict behavior better than attitudes from indirect experience or without experience; as more information is available, direct experience may render IS use a more salient behavior, and may also make IS use more accessible via memory. Therefore, experience may serve to intensify the relationship between IS use and conscious intention with evaluations, On the other hand, experience may culminate in the formation of habits: greater experience may also imply more frequent performance of the behavior, which may lead to the formation of habits, Hence, like experience, users' activation of an IS may be more dependent on habit-that is, unconscious automatic use without deliberation regarding the IS-and less dependent on conscious intentions, Furthermore, experiences can provide basic information necessary for satisfaction with the use of a specific IS, thus spurring the formation of both conscious intentions and unconscious habits, Whereas IT adoption Is a one-time decision, IS continuance may be a series of users' decisions and evaluations based on satisfaction with IS use. Moreover. habits also cannot be formed without satisfaction, even when a behavior is carried out repeatedly. Thus, experiences also play a critical role in satisfaction, as satisfaction is the consequence of direct experiences of actual behaviors. In particular, emotional experiences such as enjoyment can become as influential on IS use as are utilitarian experiences such as usefulness; this is especially true in light of the modern increase in membership-based hedonic systems - including online games, web-based social network services (SNS), blogs, and portals-all of which attempt to provide users with self-fulfilling value. Therefore, in order to understand more clearly the role of experiences in IS continuance, analysis must be conducted under a research framework that includes intentions, habits, and satisfaction, as experience may not only have duration-based moderating effects on the relationship between both intention and habit and the activation of IS use, but may also have content-based positive effects on satisfaction. This is consistent with the basic assumptions regarding the determining factors in IS continuance as suggested by Oritz de Guinea and Markus: consciousness, emotion, and habit. The principal objective of this study was to explore and assess the effects of experiences in IS continuance, with special consideration given to conscious intentions and unconscious habits, as well as satisfaction. IN service of this goal, along with a review of the relevant literature regarding the effects of experiences and habit on continuous IS use, this study suggested a research model that represents the roles of experience: its moderating role in the relationships of IS continuance with both conscious intention and unconscious habit, and its antecedent role in the development of satisfaction. For the validation of this research model. Korean university student users of 'Cyworld', one of the most influential social network services in South Korea, were surveyed, and the data were analyzed via partial least square (PLS) analysis to assess the implications of this study. In result most hypotheses in our research model were statistically supported with the exception of one. Although one hypothesis was not supported, the study's findings provide us with some important implications. First the role of experience in IS continuance differs from its role in IS acceptance. Second, the use of IS was explained by the dynamic balance between habit and intention. Third, the importance of satisfaction was confirmed from the perspective of IS continuance with experience.

트위터를 통한 기업과 고객과의 소통: 지속적인 팔로윙과 구전 의도에 영향을 미치는 요인에 대한 연구 (Following Firms on Twitter: Determinants of Continuance and Word-of-Mouth Intentions)

  • 김홍기;손재열;서길수
    • Asia pacific journal of information systems
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    • 제22권3호
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    • pp.1-27
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    • 2012
  • Many companies have recently become interested in using social networking sites such as Twitter and Facebook as a new channel to communicate with their customers. For example, companies often offer "special deals" (e.g., coupons, discounts, free samples, etc.) to their customers who participate in promotions or events on social networking sites. Companies often make important announcements on their products or services on social networking sites. By doing so, customers are encouraged to continue to have relationships with companies on social networking sites and to recommend the companies' presence on social networking sites to other potential customers. Moreover, customers who keep close relationships with companies on social networking sites often provide the companies with valuable suggestions and feedback. For instance, Starbucks has more than 2 million followers on Twitter, and often receive suggestions and feedback for their product offerings and services from the followers on Twitter. Although companies realize potential benefits of using social networking sites as a channel to communicate with their customers, it appears that many companies have difficulty forging long-lasting relationships with customers on social networking sites. It is often reported that many customers who had followed companies on Twitter later stopped following them for various reasons. Therefore, it is an important issue to understand what motivates customers to continue to keep relationships with companies on social networking sites. Nonetheless, due attention has yet paid to this issue until recently. This study intends to contribute to our understanding on customers' intention to continue to follow companies on Twitter and to spread positive word-of-mouth about companies on Twitter. Specifically, we identify seven potential factors that customers perceive as important in evaluating their experience with companies on Twitter. The seven factors include similarity, receptivity, interactivity, ubiquitous connectivity, enjoyment, usefulness and transparency. We posit that the seven perception factors can affect the two types of satisfaction, emotional and cognitive, which can in turn influence on customers' intention to follow companies on Twitter and to spread positive word-of-mouth about companies on Twitter. Research hypotheses formulated in this study were tested with data collected from a questionnaire survey administered to customers who had been following companies on Twitter. The data was analyzed with the partial least square (PLS) approach to structural equation modeling. The results of data analysis based on 177 usable responses were generally supportive of our predictions for the effects of the seven factors identified and the two types of satisfaction. In particular, out results suggest that emotional satisfaction was strongly influenced by perceived similarity, perceived receptivity, perceived enjoyment, and perceived transparency. Cognitive satisfaction was significantly influenced by perceived similarity, perceived interactivity, perceived enjoyment, and perceived transparency. While cognitive satisfaction was found to have significant and positive effects on both continued following and word-of-mouth intentions, emotional satisfaction had a significant and positive effect only on word-of-mouth intention.

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우리나라 중소기업의 스마트 팩토리 수용 및 활성화 제고를 위한 정책 방향에 대한 연구 (A Study on the Policy Direction for the Introduction and Activation of Smart Factories by Korean SMEs)

  • 이용규;박찬권
    • 중소기업연구
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    • 제42권4호
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    • pp.251-283
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    • 2020
  • 본 연구는 우리나라의 중소기업들에 대하여 스마트 팩토리 관련 기술의 수용 및 사용의 수준을 제고하기 위한 관련 정책의 수립에 도움을 제공하기 위한 것이다. 이를 위하여 통합기술수용모델(UTAUT)을 확장하여 기술 수용의도에 영향을 미칠 수 있는 추가적인 영향요인들을 선정하였으며, 이를 실증하는 것이다. 연구목적의 달성을 위하여 리커트 7점 척도로 구성된 설문지를 작성하였으며, 제조 관련 기업을 대상으로 설문조사를 시행하였다. 통계처리에 활용된 설문지는 총 136부이다. 가설검정 결과 성과기대와 사회적 영향은 수(사)용의도에 정(+)의 유의한 영향을 미치지만, 노력기대와 촉진조건은 유의한 영향을 미치지 않는 것으로 검정되었다. 확장요인으로서 네트워크 효과, 조직특성은 정(+)의 유의한 영향을 미치며, 혁신저항은 부(-)의 유의한 영향을 미치지만 인지된 위험은 유의한 영향을 미치지 않는 것으로 검정되었다. 기업의 규모가 클수록 인지된 위험과 혁신저항의 수준은 낮으며, 이를 제외한 수(사)용의도 영향요인과, 수(사)용의도, 수(사)용행동의 수준은 높은 것으로 검정되었다. 본 연구를 통하여 스마트 팩토리 관련 기술의 수(사)용에 긍정적, 부정적 영향을 미칠 수 있는 요인들을 규명함으로서 제고되어야 하는 요인과 감소시켜야 하는 요인을 제시하였으며, 비교적 기업의 규모가 큰 기업들부터 우선적으로 스마트 팩토리 관련 기술이 수용될 수 있도록 하여야 한다는 연구결과를 제시한다.

고령자들의 디지털 자산관리 서비스 이용의도에 영향을 미치는 특성 및 요인 (Factors Affecting Elderly People's Intention to Use of Digital Wealth Management Services)

  • 곽재혁;동학림
    • 디지털융복합연구
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    • 제20권5호
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    • pp.411-422
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    • 2022
  • 본 연구는 디지털 자산관리 서비스에 대한 고령자의 이용 의도에 영향을 미치는 요인들을 파악하고자 한다. 연구대상은 50대 이상 고령자 312명이었다. 연구모형은 가치기반수용모델(VAM)을 바탕으로 가격 효용성, 사회적 영향, 인지된 위험을 연구 변인으로 추가하였다. 실증분석 결과 유용성, 즐거움, 가격 효용성, 그리고 사회적 영향은 인지된 가치에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 기술성은 유의한 부(-)의 영향을 미치는 것으로 나타났다. 반면 인지된 위험은 유의한 영향 관계가 검정되지 않았다. 인지된 가치는 이용의도에 유의한 정(+)의 영향을 미쳤다. 본 연구는 디지털 자산관리 서비스에 대하여, 기술수용모델에서 주류로 다루지 않았던 고령자를 대상으로 그 특성을 반영한 연구모형을 적용했다는 학술적 의미가 있다. 또한 고령자들의 디지털 자산관리 서비스 이용도를 높이기 위한 공급자들의 마케팅 전략 및 정부/공공기관의 정책 수립에 실무적 시사점을 제공했다.

모바일 뱅킹에 대한 중국 사용자 저항에 관한 연구 (A Study on Chinese User Resistance of Mobile Banking)

  • 천슈앙;이상준;이경락
    • 디지털융복합연구
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    • 제12권1호
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    • pp.105-114
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    • 2014
  • 모바일 뱅킹에 대한 사용의도에 관한 연구는 많이 수행되고 있지만 그 활성화에는 큰 도움이 되지 못하고 있다. 이는 모바일 뱅킹에 대해 사용자들이 느끼는 혁신에 대한 저항이 존재하기 때문이다. 따라서 사용자 저항의 문제를 실증적으로 규명할 필요가 있다. 본 논문은 기존 문헌 연구로부터 모바일뱅킹의 저해 요인을 도출하고, 이들이 지각된 위험과 저항에 어떻게 영향을 미치는지 중국내 학부생과 대학원생들을 중심으로 실증 분석하였다. 연구 결과 사회적 영향과 지각된 복잡성이 지각된 위험에 긍정적인 영향을 미치는 것으로 나타났으며, 신뢰가 지각된 위험에 부정적인 영향을 미치는 것으로 나타났다. 지각된 보안과 지각된 개인정보보호가 지각된 위험에 영향을 미치지 않는 것으로 나타났다. 지각된 위험은 사용자 저항에 영향을 미치는 것으로 나타났다. 본 논문은 중국의 금융기관과 통신회사에게 모바일뱅킹의 저항을 기반으로 하는 새롭고 정확한 전략을 수립하는데 유용한 의미를 제시할 수 있다.

스마트패션제품 수용에 관한 연구 - 확장된 기술수용모형 실증연구 - (A study on acceptance of smart fashion products - An empirical test of an extended technology acceptance model -)

  • 정소원;노정심
    • 복식문화연구
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    • 제24권2호
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    • pp.263-272
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    • 2016
  • Using the extended technology acceptance model (TAM), the study aimed to understand consumers' adoption process for smart fashion products. The research model was designed to examine the impacts of perceived ease of use and usefulness on attitude and behavior intention toward smart fashion products based on the technology innovativeness, enjoyment, and subjective norm variables. An online survey was conducted on consumers by employing a marketing research company. A total of 230 useable responses were obtained. Confirmatory Factor Analysis (CFA) was performed to test the measurement model. The proposed hypotheses were tested by employing the Structural Equation Model (SEM). The results found a positive impact of perceived ease of use on usefulness and a positive influence of usefulness on attitude and behavior intention. Attitude had a positive effect on behavior intention. In addition, technology innovativeness was found to have a positive influence on perceived ease of use and enjoyment had a positive influence on usefulness and attitude. Subjective norm predicted behavior intention. The findings of the study contribute to smart fashion literature and have important implications for smart fashion product developers and marketers, as they offer insights into the important role of technology innovativeness, enjoyment, and subjective norms perceived by consumers in improving attitudes and behavior intentions toward the products. Limitations and future research directions are discussed.