• 제목/요약/키워드: Administration of Labor

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간호사의 감정노동, 직무 스트레스와 이직의도 관계에서 직장-가정 갈등의 매개 및 조절효과 (A Study on the Mediating and Moderating Effect of Work-Family Conflict in the Relationship Among Emotional Labor, Occupational Stress, and Turnover Intention)

  • 나병진;김은정
    • 간호행정학회지
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    • 제22권3호
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    • pp.260-269
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    • 2016
  • Purpose: The present study was aimed to examine the degree of nurses' emotional labor and occupational stress and demonstrate the moderating and mediating effects of work-family conflict in the relationship among emotional labor, occupational stress, turnover intention of nurses. Methods: The participants for this study were 307 nurses currently working in two general hospitals in G city in Korea. Data were collected using structured questionnaires and analyzed for descriptive statistics, t-test, ANOVA, Mann-Whitney U Test, Kruskal Wallis Test, Pearson correlation coefficients and hierarchical multiple regression with SPSS/WIN 21.0 program. Results: It turned out that work-family conflict plays an important role in the relationship among emotional labor, occupational stress, turnover intention of nurses. Conclusion: Therefore, to reduce nurses' turnover intention, it is necessary to have an intervention focusing on work-family conflict. Also, it is necessary for both the government and hospitals to establish a supportive system and a program to relieve nurses from their work-family conflict.

병원직원의 노동조합 몰입에 영향을 미치는 요인 (Factors Influencing Hospital Employees' Commitment in Labor Union)

  • 남철식;유승흠;손태용;박웅섭
    • 한국병원경영학회지
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    • 제9권3호
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    • pp.98-127
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    • 2004
  • The purpose of this study was to provide basic materials needed to enhance quality of organizational life by identifying the improvements of labor union management in the perspective of hospital organization management. The subjects of this study were 510 employees in 1 University Hospital and 3 General Hospitals in Metro Capital including Seoul. Materials were collected from administrators, nurses and medical technicians in target hospitals from April 26 to May 7, 2004 through survey questionnaires. The main results of this study were as follows: First, From the results of multiple regression analysis to identify major influencing factors of labor union commitment level, In University hospitals, males than females, and those who had senior officer posts in labor union showed higher positive correlation with the attitude of their colleagues. In general hospitals, those who had served in Union for shorter period showed higher commitment in union. Second, When looking into the major influencing factors on the level of commitment in labor union according to their jobs, male administrators showed higher positive correlation in the level of commitment in labor union and the relationship with union. Among nurses, those who had lower education level, those who had higher job satisfaction, those who had higher emotional attachment to their job, those who had better relationship with union and better satisfaction in union showed higher commitment level. In medical technicians, those who had higher emotional attachment to their job showed higher commitment level. To summarize study results, the level of commitment in labor union depends on job satisfaction, managers' attitudes, emotional attachment to their jobs, union satisfaction factors, their colleagues attitudes toward union and thee atmosphere of employer-employee relationship. Therefore hospital managers should have democratic and flexible attitudes toward labor union. Additionally, as job satisfaction is important determinant in union commitment, hospital managers should have countermeasures to enhance the job satisfaction level of hospital employees. Moreover, as managerial factors of the principal of hospital influence union commitment directly, the attitudes of hospital managers toward union and transparency of hospital management should be improved.

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노사관계에 있어서 단체 교섭력의 결정요인 - 경제적 변수를 중심으로 - (The Determinants of Collective Bargaining Power in Labor-Management Relations - Focusing on the Analysis of the Economic Variables -)

  • 백광기
    • 산학경영연구
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    • 제2권
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    • pp.141-169
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    • 1989
  • Most of the theories of collective bargaining outcomes start with a set of economic variables. The economic constraints, pressures, and incentives influence the bargaining power relationship between labor union and employer. In this paper, the critical macro and micro economic variables that need to be considered in analyzing the economic context of collective bargaining power relationship is outlined. The focus is on the role that economic forces play in shaping the results of bargaining, that is the outcome of negotiations. In this study, the elasticity of the demand for labor is introduced as one of the most important economic aspects that influence bargaining power. Unions will be most successful in increasing wages when they enjoy an inelastic demand for labor. If the demand for labor is not naturally inelastic, some institutional arrangement for "taking wages out of competition" must be sought. Inflation, business cycle, and income policy are influential in shaping both parties' goals and expectations as well. In addition to the analysis of the economic variables, the nature of power is diagonized with some introductory notions about its care and feeding before proceeding to the details of the above issues.

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수도권 소재 일부 대학병원 일반직 근로자의 노조몰입과 조직갈등의 경험에 관한 연구 (Organization Conflict and Affecting Factors on Labor Union Commitment among University Hospital Employees in Seoul and Gyeong-Gi Province)

  • 윤태형;박연희
    • 한국병원경영학회지
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    • 제15권3호
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    • pp.69-96
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    • 2010
  • The aims of this study were to analyze affecting factors on labor union commitment among university hospital employees and provide basic data in two general hospitals. The subjects of this study were 357 hospital employees in one university hospital in Seoul and the other university hospital in Gyeong-Gi province from May 21 to June 10, 2010 through survey questionnaires. The main results of this study were as follow : First, labor union commitment level among subjects was increased as 40 years old, lower educational level, lower job position and union leader. Second, organization conflict level among subjects did not statistical differ significantly regarding age, education level, wedding, and job position, but job year. Third, correlation between labor union commitment level and organizational conflict increased. Finally, from the results of multiple regression analysis to identify major affecting factors of labor union commitment level, it depends on lower educational level, high conflict, and union leader between individual and group but not significantly. Therefore, it was necessary to continued to be supported for labor union. New research was required regarding organization culture and commitment.

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Spatial Segmentation of the Intra-Metropolitan Local Labor Markets : A Theroetical Review

  • Kim, Jae-Hong
    • 지역연구
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    • 제12권2호
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    • pp.37-57
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    • 1996
  • Intra-metropolitan spatial segmentation of the labor marker requires barriers of mobility on both supply and demand side of the local labor marker. The phenomena of spatial segmentation of the labor market are particularly applied to the secondary workers rather than to the primary workers. Supply side barriers include the costs of obtaining job information regarding jobs outside of the immediate area, commuting costs, and barriers to residential mobility. Demand side barriers include site-specific technology and product demand, and discrimination. In this paper, I discuss these barriers and examine their implications for differences in segmentation by demographic and skill groups at the intra-metropolitan scale. In particular, I apply a job search model to examine supply side barriers such as information and commuting costs, and an implicit contract model to explain demand side barriers such as dual/internal labor market and firms' (re) location strategies.

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노사협의제 성격의 국제비교 (The Comparative Analysis of the Joint Labor-Management Consultation)

  • 백광기
    • 산학경영연구
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    • 제12권
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    • pp.189-207
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    • 1999
  • 본격적인 글로벌 경쟁시대로 돌입한 현재 기업의 경쟁력을 강화시키기 위해서는 협력적이고 문제해결적인 구도의 노사관계가 절실히 요구되고 있다. 본 연구는 주요국가들의 노사협의제의 성격을 비교분석하여 노사협의제의 본질을 보다 명확히 규명하고, 이에 따른 우리나라 노사협의제의 발전방향을 모색하는데 초점을 맞추었다. 비교결과 각 국가마다 노사협의제 도입 배경 및 방법, 노사협의제의 종류 및 권한, 적용대상, 단체교섭과의 관계에 있어서 차이를 보이고 있다. 미국과 일본은 노사협의제가 노사 자주의사에 의하여 설치된 반면 독일, 프랑스 그리고 우리나라는 법적강제에 의하여 설치되었고, 독일, 프랑스, 미국의 노사협의제는 대체적으로 공동결정권한도 부여되어 있으나 일본과 우리나라는 협의권한만 부여되어 있다. 적용대상도 미국과 일본은 별다른 제약이 없으나 독일, 프랑스, 그리고 우리나라는 일정수 이상의 근로자를 고용하는 사업장으로 제한되어있다. 이러한 차이는 크게는 단체교섭을 중심으로한 노사관계의 역사적 발전, 작게는 노사협의제의 역사적 발전의 차이에서 찾아볼 수 있다. 그러나 현대사회의 급속한 제 환경변화 및 치열한 국제경쟁, 그리고 상승된 근로자의 욕구를 고려 할 때 우리나라의 노사협의제의 방향도 공동의사결정으로의 진전을 모색하여야 될 것으로 사료된다.

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지식경영환경에서의 지식근로자 생산성 향상에 관한 연구 : Peter F. Drucker의 사상을 기반으로 (Research of Knowledge Worker Productivity Elevation in Knowledge Management Environment : Based on Thought of Peter F. Drucker)

  • 장기진;서상철
    • 한국전자거래학회지
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    • 제13권3호
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    • pp.153-171
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    • 2008
  • 과거 산업화 시대와 비교하여 현대 지식사회에서는 노동력의 중심이 육체노동에서 지식 노동으로 이동되었지만, 지식근로자의 생산성에는 극적인 성과가 나타나지 않고 있다. 따라서 "현대경영학의 아버지"라고 불리는 피터 드러커의 사상을 기반으로 전문가, 성과, 집중, 자기관리, 인생의 후반부의 지식근로의 요인과 지식근로자의 생산성 결정요소인 과업, 혁신, 자율성, 교육, 품질, ICT활용능력과의 연관성에 대하여 연구한 결과, 지식근로의 요인에 있어서는 성과>집중>자기관리>전문가, 인생의 후반부 순으로 연관성이 높은 것으로 나타났다. 특히 지식근로자에게 모든 생산성 결정요소와 영향요인으로는 성과로 나타났다. 따라서 지식근로자는 "성과"를 중심으로 자신의 분야에서 끊임없는 정보의 탐색과 활용을 통하여 목표를 달성하고, 조직과 사회에 공헌하면서 더불어 살아가는 공동체를 형성하는 데 앞장서야 할 것이다.

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항공사 콜센터 상담원의 감정노동과 이직의도와의 관계에서 사회적지원의 조절효과 (Moderating Effect of Social Support on The Relationship Between Airline tele-communicator's Emotional Labor and Turnover Intention)

  • 최은주
    • 한국항행학회논문지
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    • 제15권2호
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    • pp.171-180
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    • 2011
  • 본 논문은 감정노동 종사자 중 항공사 콜센터에 근무하는 상담원을 대상으로 감정노동과 이직의도와의 관계와 그 관계를 조절하는 사회적 지원의 효과를 검증한 것이다. 분석결과 항공사 콜센터 상담원의 감정노동은 이직의도와의 관계에서 정(+)의 유의한 영향을 미치는 것으로 나타났으며 감정노동과 이직의도와의 관계에서 사회적지원은 부(-)적으로 조절역할을 하는 것으로 나타났다. 이는 상사와 동료의 지원이 상담원의 감정노동으로 표출되는 이직의도와의 관계를 감소시키는 역할을 한다는 것이다. 이러한 연구결과는 항공사 조직관리 측면에서 상담원의 감정노동 수준을 정확히 파악하여 콜센터 경쟁력에 기여하고 이는 상담원의 이직의도를 낮출 수 있음을 시사하고 있다.

연안어업 요소생산성에 관한 실증연구 (An Empirical Analysis on Factor Productivity of Coastal Fishery)

  • 김창완;어윤양;이진수;송동효
    • 수산경영론집
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    • 제53권1호
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    • pp.1-16
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    • 2022
  • This paper aims to propose a new systematic approach to analyze the factor productivity and to investigate those characteristics of factor productivity in operational and managerial perspectives. The Cobb-Douglas production function is adopted to estimate the labor and capital productivity. In estimating those productivities the data of The Research on the Actual Condition of Coastal Fisheries (RACF), especially those of Jeon-Nam Province are used. The statistical analysis of RACF data shows that the characteristics are a little bit different between labor and capital of the operational equipment in the coastal fisheries. The Cobb-Douglas type production function is useful in estimating the factor productivity, especially in case of 'coastal Stow-net fishery' even though the limited data is used. However, in case of 'trap fishery,' the Cobb-Douglas production function appears to have some limitations in estimation. This implies that estimating the factor productivities in fisheries employing broad perspectives and various methods are needed.

관광서비스 종사원의 정서노동, 직무스트레스, 이직의도간의 구조적 관계 연구 : 골프장 캐디를 대상으로 (A Study on Structural Relationships among Emotional Labor, Job Stress and Turnover Intention)

  • 류웅걸;강문실;강애양
    • 한국산학기술학회논문지
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    • 제11권6호
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    • pp.2046-2053
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    • 2010
  • 본 연구는 캐디들의 정서노동, 직무스트레스, 이직의도와의 구조적 관계를 규명하고자 선행연구 고찰과 실증분석을 병행하였다. 분석결과 첫째, 정서노동은 직무스트레스에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 정서노동의 하위요인인 정서표현 빈도는 이직의도에 정(+)의 영향을 미치지 않았지만, 정서표현 주의정도, 정서부조화는 이직의도에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 직무스트레스는 이직의도에 정(+)의 영향을 미치고 있는 것으로 나타났다. 즉, 정서노동이 클수록 직무스트레스와 이직의도가 높다는 결과는 캐디들은 직무 상황에 맞게 자신을 표현해 내는 능력이 절실히 요구된다는 것을 시사한다. 또한 캐디들이 직무스트레스가 클수록 그들이 지각하는 이직의도가 높다는 결과는 직무스트레스의 강도를 약화시키는 리더십 발휘와 자긍심 고취 및 적절한 동기부여 방법이 요구되어진다. 이를 통해서 직무스트레스의 저감뿐만 아니라 이직의도에도 긍정적인 영향을 미칠 것으로 판단된다.