• Journal of Korea Society of Industrial Information Systems
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• v.10 no.1
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• pp.16-27
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• 2005

This study tried to test hypotheses, using path analysis, whether the implementation factors of TQM have influences to organization performance through achieving the managerial goals of production, or not. This is an attempt to perform comprehensive analysis instead of using the simple correlation approach between the implementation factors and performances. In order to perform the empirical test, this study has surveyed 98 firms which acquired the ISO authentication and analyzed the data using the path analysis of AMOS. After testing the hypotheses of this study, the cause factor, i.e. TQM implementation factor, has effective influences to the goals of production system, and, also, the goals have a significant influence to managerial performance. Therefore, this study concludes that the implementation factors of TQM have significant effects on the managerial performance.

• The Journal of the Korea Contents Association
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• v.15 no.5
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• pp.55-65
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• 2015

This study suggests the direction of policy making which contributes the visiting intention improvement of satisfaction by evaluation of cultural product between K-Pop and J-Ani. This study of research model are typically estimated within the framework of AMOS and related methods such as EQS and LISREL. The results show that statistically positive relationship among a evaluation of cultural product, a satisfaction and the visiting intention. This study reveals that Korea and Japan need to investigate the improvement of the K-Pop and J-ani. Finally, Korea and Japan should strive attract foreigner.

• Journal of the Korea Convergence Society
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• v.8 no.7
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• pp.75-84
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• 2017

The purpose of this study is to find the relation between the detailed categories of the self-efficacy of workers in the field of railroad signaling and the detailed categories of their fatigue in the use of analysis of moment structure(AMOS) model. A self-administered questionnaire survey of workers in the field of railroad signaling had been conducted and a total of 341 copies were analyzed. This study had the assumption that their general self-efficacy and social self-efficacy would negatively influence their physical fatigue and mental fatigue. As a result, their general self-efficacy negatively influenced their physical fatigue and mental fatigue, whereas their social self-efficacy didn't influence their physical fatigue and mental fatigue. Therefore, it is possible to reduce the fatigue of the study subjects by enhancing corporate support to increase their general self-efficacy.

• Culinary science and hospitality research
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• v.16 no.1
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• pp.61-77
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• 2010

Hotel practitioners are searching for leadership typology to maximize employees' capabilities and consistency in their attitude. Also, they are increasingly interested in their employees' traits which constitute and influence their job attitude. This study sought to investigate the impact of servant leadership mediated through self-leadership on employees' job attitude. Focused on hotel restaurant employees, representing 15 hotels in Seoul Metropolitan Area, a survey was conducted and 272 respondents out of 297 were empirically analyzed. The collected data was analyzed with the SPSS 12.0 for Windows and AMOS software program. Structural equation modeling was conducted to test the hypotheses. The results suggested that servant leadership has a significant impact on self-leadership. Furthermore, self-leadership was found to have a significant impact on job satisfaction. However, direct influence of self-leadership on organizational commitment was not found. Finally, servant leadership was found to have a direct impact on job satisfaction. On the other hand, servant leadership positively influences on organizational commitment when mediated through self-leadership. In addition, this study provides practical implications for hotel restaurant professionals in linking servant leadership mediated through self-leadership to job attitude.

• Culinary science and hospitality research
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• v.20 no.3
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• pp.186-200
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• 2014

This study investigates the effect of foodservice employees' mentoring part on expressing emotions and self-esteem by conducting a survey. The data collected from the survey were analysed by SPSS18.0 and AMOS for frequency analysis, exploratory analysis, confirmatory factor analysis, correlation analysis and structure equation modeling. The results are as follows. First, the mentoring part was a significant constituent for achieving an organization's objective because a mentor and a mentee could interact and sympathize through personal recommendation, consultation and support for reducing psychological stress. Second, the mentoring part had a positive effect on organizational ability to adapt. Third, organizational conflicts influenced self-esteem. As the results indicated, the foodservice industry should manage an effective mentoring system for high quality services and the attainment of an organizational goal.

• Journal of Navigation and Port Research
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• v.36 no.3
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• pp.261-271
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• 2012

The purpose of the present study is to empirically examine factors that affect the information security awareness and perceived information security risk of employees of port companies. In particular, in order to identify factors that affect the perceived information security risks, we investigated the relation of assets, threats, and vulnerabilities to it, using the risk analysis methodology. With A total of 252 valid questionnaires, we also performed the structural equation modeling analysis using AMOS. It was found that first, there was no meaningful relationship between the information assets and the perceived information security risk in the case of employees of port companies. Second, threats and vulnerabilities turned out to have positive influences on the perceived information security risk. Finally, there was a positive relationship not only between the information security awareness and the information security education, but also between the information security awareness and the intention of information security. However, there was no meaningful relationship between the information security concern and the information security awareness.

• Journal of Digital Convergence
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• v.13 no.9
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• pp.445-452
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• 2015

The purpose of this study was to examine the mediating effect of moral elevation on the relationship between character strengths(humanity), self-control and altruistic behavior in the times of convergence. 647 college students in Cheongju were sampled. Four measurement instruments were employed; a Character Strengths(Humanity) Scale, Self-Control Scale, Moral Elevation Scale, and Altruistic Behavior Scale. The Collected data were analyzed with SPSS program and Structural Equation Modeling(SEM). Fitness of the final model were CFI=.937, TLI=.917, RMSEA=.077. The results of this study were as follows: First, there were significant positive correlations among character strengths(humanity), self-control, and altruistic behavior. Second, according to the structural equation modeling, the results showed that moral elevation had a mediating effect in relationship between college student's character strengths(humanity), self-control and altruistic behavior.

• Journal of Convergence for Information Technology
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• v.7 no.4
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• pp.61-67
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• 2017

The objective of this study is to understand the effects of service-orientation perceived by customers(patients) on relationship commitment and prosocial behavior, in order to suggest the direction necessary to establish the management strategies of small & medium-sized hospitals. The elements of service-orientation were composed of customer treatment, service failure recovery, and service standard suitable for the characteristics of small & medium-sized hospitals. In order to verify if the effects of three sub-factors of service-orientation on relationship commitment would cause prosocial behavior, the path analysis through AMOS was conducted. In the results of study, all the sub-factors of service orientation showed significant results, and also the relationship commitment and prosocial behavior showed significant effects. Based on such results, the implications and future research were suggested.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.6
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• pp.3829-3836
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• 2015

The actual complaint handling response of the company serves as an important success factor for the company to reduce defection rate of customers who have complaints. In this regard, this study sought to divide the company's complaint handling response into substantial compensation, favorable employee behavior and organizational procedures, empirically verify the effects of the customer's justice perception on trust and satisfaction, and thus to present the importance of the company's actual response. To this end, the data obtained from a survey of 210 customers who filed complaints directly to the company was analyzed using SPSS and AMOS. The research results can be summarized as follows. The compensation for customers with complaints has a significant effect on justice, and the favorable employee behavior also has a significant effect on justice. In addition, the organization procedures about handling complaints have a significant effect on justice. Especially the justice as justice perception was found to affect the future behaviors of customers such as trust and satisfaction. Based on these findings, this study presented implications and suggested future research.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.8 no.5
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• pp.1243-1250
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• 2007

Hotel Information Systems(HIS) has been used widely nowadays. Also, there is a requirement to connect Customer Relation Management(CRM) with the HIS. However, Hotel managers simply regard CRM as a part of HIS but, CRM is a crucial information system like MRP in factory. Therefore, It is important to set up a long term strategy for CRM in Hotel business. This study tested five hypotheses how requirement of CRM changes along increasing usage level of HIS in Hotels. Statistical test and structured test by AMOS were used to verify the five hypotheses so that I could extract HIS' characteristics. This study's results can be referred when Hotel managers make a decision how and when for CRM.