• The Journal of shipping and logistics
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• v.34 no.4
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• pp.565-581
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• 2018

The purpose of this study is evaluate factor for risk management of hazardous substance at ports. The analysis was conducted by applying Fuzzy-AHP methodology, through a questionnaire for hazardous substance experts from Busan, Gwangyang, Incheon, and Ulsan, which are the major Korean ports. Three measurement areas and nine sub-factors were selected for the study. The results of this analysis showed that "human resource management" (HR) was the most important factor (0.445) in the three measurement areas. After applying the conversion weight, the sub-factors were ranked according to their priority as follows: "a secure of administrator skill" (0.158) had the first rank, "an improvement in administrator duty" (0.150) had the second, and "consolidation of safety education" (0.136) had the third rank.

• Journal of the Korea institute for structural maintenance and inspection
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• v.12 no.4
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• pp.107-114
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• 2008

Currently, each managing agencies are enforcing the maintenance against the cutting slopes, but the universality and objectivity are insufficient, because the evaluation item and model are various, the access method is not mutual-supplementary. Consequently, this study will lead the approach for a rational model development, by the analysis against the existing cutting slope evaluation technique, excavate a collapse primary reason and a factor, by the collapse example analysis, and make out evaluation table to decide a investigation priority of the existing cutting slope in the Investigation Evaluation step using AHP.

• Information Systems Review
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• v.16 no.3
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• pp.1-23
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• 2014

This research uses the Analytical Hiararchy Process (AHP) to scientifically and systematically calculate the weightings of attributes as well as dimensions considered for assessing an informational website. The present paper aims at observing and using the computed weightings to comparatively examine the perceptions of customer users and business users. We use the 3C-D-T (i.e., Content, Community, Commerce, Design, and Technology) framework to conduct a case study where we review and assess restaurant websites and calculate attribute weightings on these websites. Data used for website review was collected in two phases. Data in the first phase was collected from customer users, and data in the second phase was from business users who had registered in the same websites. Users were instructed to perform a pairwise comparison of the relative importance of website attributes. Our data analysis revealed that the customer users and business users demonstrated different views on the relative importance of the individual attributes. Based on the findings, we suggested that business users of restaurants should adapt their views to the customers' views to minimize perceptional differences, thereby increasing customer satisfaction and accomplishing successful business outcomes.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.8 no.4
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• pp.915-923
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• 2007

Recently we can see many cases that the CRM Systems are implemented and operated in Hospitals. The reason for such situation is the management environments in medical service market is changing rapidly one hand, and on the other hand the competitions among the Hospitals became more severe. In this paper we try to present the factors and weights as index for the measurement of Hospital CRM's System Performance. To achieve this goal, we derived the primary factors for the success of the CRM Systems based on the precedent researches, and futhermore carry out the verification of the rightness of those factors. For the verification of the rightness of the factors, we employ the Structured-Model-Analysis Method of AMOS. This enhance the meaning of the analysis result of the factors. And we use the AHP method to compare the importance grade of each success factors, because the comparison of importance level of each success factor is very crucial for the measurement of the Hospital CRM's system performance. As a result, we derived the primary factors and analyzed the weights in this paper, which might be used as the guiding Index for the measurement of the Hospital CRM' System Performance.

• Korean Journal of Construction Engineering and Management
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• v.23 no.3
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• pp.74-82
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• 2022

With the introduction of proptech, this study aims to find out the changes and necessity of introducing blockchain technology, one of the most popular technologies, in real estate electronic transactions. In addition, it is intended to develop evaluation indicators that classify newly created values within real estate electronic transactions and calculate the relative importance of each value area through technology application. To this end, the value that can be created when applying blockchain technology to real estate electronic transactions was classified according to the hierarchy, and considering that the evaluation criteria are complex and the importance can be measured differently depending on various factors, an analysis was conducted according to the AHP method for experts in practical and academic fields. As a result of the analysis, general value showed the highest importance in the first dimension, and digitalization of real estate information showed the highest importance in the second dimension.

• Journal of the Korean Institute of Landscape Architecture
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• v.46 no.1
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• pp.86-95
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• 2018

The lack of research on the suitability of park green spaces as a form of earthquake shelter leads to difficultiesin highlighting the functions of these shelters. In this study, the weight value and priority of 27 indexes derived from previous studies are calculated by the AHP method and then a score table was established via a transformed score method. The final evaluation grade is divided into five levels: very inadequate, inadequate, general, adequate, highly adequate. Finally, indexes that were difficult to judge were explained. Based on this, the suitability evaluation of park green spaces as a form of earthquake shelter can be performed. The evaluation results can reflect the advantages and disadvantages of park green space as a form of earthquake shelter and indicate directionsfor construction in the future.

• Korean Business Review
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• v.12
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• pp.239-254
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• 1999

There has been a lot of researches on the major motivation of consumer's choice for airlines. Due to the competition in airline industries, most of airlines offer a various level of benefits to customers such as a frequent traveller bonus, a schedule, services in flight including a meal and an entertainment program, a discounted fare and an intangible part of personal service. However, it is very difficult to measure the performance of the customers' benefit and to identify the weight of each factor being considered on the airline choice. In this paper, we focus on the airline choice process for the business travellers. The AHP is applied to evaluate the factors reflecting the business travellers' choice for airlines. This study will be useful to build a marketing plan for the business traveller's market.

• Informatization Policy
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• v.27 no.2
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• pp.40-65
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• 2020

The purpose of this study is to prevent enactment of regulations on the basis of fragmented claims by stakeholders about e-government business regulations, and to rather decide whether to introduce regulation by quantitative methods based on cost-benefit analysis. To this end, a quantitative regulatory analysis model is to be prepared based on the policy objectives to be pursued when preparing e-government regulations. First, for regulating e-government business, the policy objectives to be pursued were derived large and small categories by applying the Delphi technique. The importance of each policy objective item was then set by applying the AHP technique. Also, based on this analysis model, the appropriateness of the existing e-government regulations was analyzed. As a result of the analysis, many of the regulations partly met the objectives discussed at the time of enactment, but negative effects were also observed in terms of overall efficiency and consumer benefits.

• Journal of Wetlands Research
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• v.11 no.3
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• pp.21-35
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• 2009

To propose a sound direction for river rehabilitation plan, the naturalness of the river must be evaluated. In this study, the conventional methods for evaluating the naturalness of rivers proposed by Park, et al. has been improved to estimate the weights for each items subject to assessment and applied adequate Analytic Hierarchy Process (AHP). To estimate the weights, survey was conducted on a group of 83 experts in Civil and Environmental Engineering with a customized questionnaire. The results of the survey were generalized and used to estimate the weights of each items. Among the 14 evaluation items that have been generated as a result of the estimation, a total of 7 weight values such as water quality, variations in water flow, vegetation around minor bed, curve of waterway, vegetation around flood plain, variety in minor bed width, and diversity of stream bed materials appeared to be high. The improved method for evaluating the naturalness of rivers was applied to Hoe-ya River, where the method has successfully discriminated the sections having low degree of naturalness. The proposed assessment method can be employed as a criterion to determine the business zones in the river environment maintenance projects.

• Journal of Navigation and Port Research
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• v.32 no.8
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• pp.675-683
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• 2008

This paper develops a framework of combining Balanced Scorecard (BSC) and Quality Function Deployment (QFD) using Analytic Hierarchy Process (AHP) and Analytic Network Process (ANP) and evaluates the performance factors of container terminals using the framework. This study designs a BSC of container terminals and then transforms this into QFD in order to determine the priority of performance factors. This paper provides a modified QFD model and shows a causal relationship among perspectives of BSC to find out critical performance factors of container terminals. This modified QFD model is different from traditional models in that a correlation and relation matrix is presented. This combination of BSC and QFD with AHP and ANP helps to create more realistic and accurate representation of QFD models.