• 제목/요약/키워드: A Quality evaluation Model

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SERVICE QUALITY EVALUATION INDICATORS FOR ASP-BASED PROJECT MANAGEMENT INFORMATION SYSTEM

  • Lee, Seul-Ki;Yu, Jung-Ho;Kim, Chang-Duk
    • 국제학술발표논문집
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    • The 3th International Conference on Construction Engineering and Project Management
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    • pp.1453-1462
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    • 2009
  • It is very important for performance of information system that we make an effort to raise user's satisfaction by continuously grasping user's requirement by evaluation of PMIS based on ASP service quality and reflecting this to information system. However, It is lack that developments of suitable evaluation index of PMIS based on ASP service quality. Hereupon, In this study, we propose the evaluation indicators. First, The evaluation area is classified by form the foundation of D & M IS Success Model (2003); system quality, information quality, service quality. Second, The detail evaluation item which include considerations which are gotten through investigation of the construction industry and PMIS based on ASP is grouping by form the foundation SERVQUAL which is a service quality evaluation tool proposed PZB(1988). It is suitable to evaluate PMIS based on ASP service quality in construction industry and able to evaluate various aspects.

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실내공기질의 건강성능 평가모델 연구 (A Health Performance Evaluation Model of Building Indoor Air Quality)

  • 정기;이동훈;최재휘;김선국
    • KIEAE Journal
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    • 제10권3호
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    • pp.3-10
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    • 2010
  • As indoor air quality directly affects health and comforts of the residents, researchers from different countries have continued to explore criteria by which indoor air quality can be indicated in a scientific and quantitative manner over the past several decades. However, there are many possibilities that can deteriorate indoor air quality. Due to the uncertainty of influence factors, it is quite difficult to develop a correct evaluation model and quantitative method. Furthermore, the effects from the indoor air pollutants have different levels, leading to the difficulties to apply the regular standard. This study aims to propose evaluation criteria by using the FD-AHP analysis. Obtained findings will be beneficial to construct apartment buildings, commercial buildings and others health performance evaluation framework.

정보시스템 평가지표 개발에 관한 실증적 연구 : 공공부문을 중심으로 (An Empirical Study on Development of IS Evaluation Indices : In Case of Public Sectors)

  • 정해용;김상훈
    • 한국경영과학회지
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    • 제28권4호
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    • pp.155-189
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    • 2003
  • In this research, the comprehensive evaluation model of IS(information systems) for public sectors is theoretically constructed through reviewing and integrating previous IS evaluation-related research. This model is hypothesized to consist of five sectors(System Sector, User Sector, Organization and Management Sector, Resource Management Sector and Strategic Contribution Sector), ten evaluation items belonging to these five evaluation sectors, and sixty two evaluation indices for these ten evaluation items. The results of empirical analyses to test the validity of the research model show that the evaluation sectors turn out to be the same ones as proposed in the hypothetical model. The evaluation items(System Quality, Information Quality, Service Quality) in System Sector proves to be consistent with the hypothetical model. However, in case of User Sector, two evaluation items(Perceived Usefulness and User Satisfaction) which are included in the hypothetical model are found to be merged into one item(User Satisfaction). And, it is shown that four evaluation items such as the Efficiency of Internal Process, Customer Satisfaction, Organizational Innovation, and the Degree of Informatization competence improvement are included in Organization and Management Sector, differently from the research model in which the items, Organizational innovation and the Degree of Informatization competence improvement, are not divided. As a final result, sixty two evaluation indices that comprise all the evaluation items belonging to five sectors are found to be reduced to fifty seven ones through factor analyses, criterion-related validity tests and reliability analyses.

소프트웨어 품질평가의 투입요소 선정모형 (A selection model of evaluation target input of software quality)

  • 이종무;정호원
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 1996년도 추계학술대회발표논문집; 고려대학교, 서울; 26 Oct. 1996
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    • pp.166-169
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    • 1996
  • Well-evaluated quality of software can provide business proper decisions, increase productivity, and prevent financial loss or unnecessary burden of rework. Evaluation is important to ensure the chosen software conforming to organizational requirements, customer demands, and product integrity level. In this paper, we present a theoretical model with the structure of evaluation requirements to select the prioritized evaluation target input of software quality. Within limited time and budget, the prioritized target inputs of evaluation can be used to determine the appropriate evaluating step for each different category of requirements.

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역량바탕의학교육을 촉진하기 위한 교육평가: 통합평가모형 적용 (Adapting an Integrated Program Evaluation for Promoting Competency-Based Medical Education)

  • 주현정;오민경;이종태;윤보영
    • 의학교육논단
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    • 제23권1호
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    • pp.56-67
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    • 2021
  • Educational program evaluation can improve the quality of the curriculum, instructional methods, and resources and provide useful data for making educational decisions and policies. Developing and implementing a program evaluation system is essential in competency-based medical education. The purpose of this study was to explore and establish an educational program evaluation system adapting an integrated program evaluation model to promote competency-based medical education. First, an Educational Evaluation Committee was organized, consisting of faculty, staff members, and students. The committee established an integrated program evaluation model, combining Stufflebeam's Context, Input, Process, and Product (CIPP) model of a process-oriented approach and Kirkpatrick's four-level model of an outcome-oriented approach. Kirkpatrick's model was applied to the product evaluation of the CIPP model. The committee then developed evaluation criteria, indicators, and data collection methods according to the components of the CIPP model and the four levels (reaction, learning, behavior, and results) of Kirkpatrick's model, and collected and analyzed data. Finally, the committee reported the results of evaluation to a Medical Education Quality Improvement Committee, and the results were used to improve the curriculum and student selection. To enhance the quality of education, identifying educational deficiencies and developing various elements of education in a balanced way through educational evaluation will be needed. Furthermore, it will be necessary to listen to opinions of various stakeholders, work with all members involved in education, and communicate with decision-makers in the process of educational evaluation.

품질경쟁력 우수기업 평가지표의 확인적 요인분석 (A Confirmatory Factor Analysis for Quality Competitiveness Excellence Company Evaluation Indicators)

  • 박동준;윤예분;윤민
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.101-111
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    • 2020
  • Companies struggle to make their best products with high quality and service at a competitive price in global markets. However, customer needs and requirements keep changing with a variety of situations. Companies that face the changes can not stay the same and make an effort to adapt themselves to new circumstances. They would probably review the overall management system that is currently implementing to improve management efficiency. Among other things, quality might be considered to be a crucial element if they are manufacturing industries to be sustained in global markets. KSA (Korean Standards Association) is a government-affiliated organization under the Ministry of Trade, Infrastructure, and Energy. It is a Korean standards provider for quality and service industry. KSA confers national commendations for organizations, quality circles, artisans, QCEC (Quality Competitive Excellent Company), and the most honorable KNQA (Korean National Quality Award) every year. KSA established KNQA on the basis of Malcom Baldrige National Quality Award, Deming Prize, and European Quality Award. Research on quality awards shows that there are many similarities in the framework. Although KSA summarizes two factors for 13 evaluation indicators in the quality competitive excellent model of QCEC, the categorization is ambiguous to explain them according to earlier studies. We performed a deep analysis of foreign quality awards and background for KNQA and QCEC. We conducted a content analysis of KNQA and QCEC and matched evaluation items that were closely related. We proposed a quality competitiveness model with three factors, Technology, System, and Tools, summarizing 13 evaluation indicators in QCEC. Based on audit data for six years from 2012 to 2017 we carried out a confirmatory factor analysis for the proposed model by examining the model validity and fitness.

AHP를 이용한 정부출연연구소 평가 모형 연구 (A Study on the Evaluation Model of Government-funded Research Institutes Using AHP)

  • 손은일;백창화
    • 품질경영학회지
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    • 제50권4호
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    • pp.665-677
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    • 2022
  • Purpose: The purpose of this study is to analyze the current status and investigate relevant indicators so that R&D performance evaluation suitable for government-funded research institutes can proceed. A suitable performance evaluation model was presented based on the surveyed indicators. Based on the presented performance evaluation model, the importance was analyzed to calculate the weight for each indicator of the performance evaluation model. Methods: The method applied in this study presented a performance evaluation model based on the organizational performance evaluation cases of advanced overseas countries. By using the AHP(Analytic Hierarchy Process) technique, the weight of each indicator of the performance evaluation model was studied. Results: As a result of examining the indicators necessary for the evaluation model, focusing on overseas cases, 13 evaluation items were derived. A weight was calculated for the importance of the study results. And the scientific/technical research results showed the highest excellence. Conclusion: Key indicators of performance evaluation suitable for government-funded research institutes were derived and presented through detailed modeling in three stages. A realistic model that can objectively evaluate the performance of government-funded research institutes was proposed using the AHP technique.

SOA기반 시스템의 품질평가에 관한 연구 (A study on Quality Evaluation of a of a systems based on SOA)

  • 승지초;권영직
    • 한국산업정보학회논문지
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    • 제17권7호
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    • pp.59-70
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    • 2012
  • 본 논문은 SOA기반 시스템에 대해 품질 평가를 하기 위한 품질평가 모델을 제안하고, 이를 이용하여 ISO/IEC 9126을 참조해서 품질 평가 대상이 되는 5개의 품질 속성 즉, 기능성, 신뢰성, 사용성, 효율성, 유지보수성에 대해 품질평가를 하였다. 그 결과는 "기능성", "신뢰성", "사용성", "효율성" 및 "유지보수성"에 대해서 모두 만족하였다. 또한 이들 5개의 품질속성을 종합한 SOA기반 시스템에 대해서도 61.45%로 만족하였다.

정보시스템 종합품질평가 모형 연구 (A Study on Integrated Quality Evaluation Model of Information System)

  • 서장훈;이기준;박명규
    • 대한안전경영과학회지
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    • 제8권4호
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    • pp.151-166
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    • 2006
  • One of The standard issue in riding on the wave of the information system(IS) is records of performance, grow unprecedently fast, and has highly uncertain future. Within the framework of IS Evaluation, The main purpose of this study is to suggest performance quality evaluation system as follows, The Integrated Quality Evaluation Model Design(IQEMD) of Information System helps corporations to improve productivity, customer service and corporate competitive power. To respond flexibly this trend, we have to realize that the information system has to keep the most effective optimal information network at the proper time. The existing evaluation method has been concentrated on the evaluation of a degree of the information system maturity focused on static viewpoints. The evaluation of potential factors to affect the future-oriented performance, that can analyze both unit business being able to apply an information system base was used efficiently well and what performance evaluation item was obtained actually, was insufficient relatively. In this paper, An integrated quality evaluation method will analyze a degree of information system maturity in dynamic evaluation viewpoints rather than in static evaluation viewpoints. finally we estimated the relative degree of importance of each determinant using the AHP methodology The validity of the proposed model was also partially proved using two different methods, holistic and historical approach.

Development of Real-Time Internal Quality Evaluation Technique for Korean Red Ginseng using NIR Spectroscopy

  • Son, J.R.;Kim, G.;Kang, S.;Lee, K.J.
    • Agricultural and Biosystems Engineering
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    • 제7권1호
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    • pp.8-12
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    • 2006
  • This study was conducted to develop a real-time internal quality evaluation technique for Korean red ginseng using NIR spectroscopy while they were moving to be graded. Internal qualities of Korean red ginseng were defined by color, amount of white core and cavity in the red ginseng. To evaluate the internal quality, PLS (Partial Least Square) model was developed. Spectrum saturation can be occurred when most red ginseng has a sound internal quality expressed by higher light transmittance ratio, but that could not found in the ginseng of internal white core under the same light situation. And, if spectrum saturation is obtained, it is hard to identify the exact information of internal quality. In order to evaluate of the internal quality regardless of having internal normal core or white core, an integral time controlled method was used to obtain traditional spectrum. This procedure was applied in real-time process when red ginseng was moving to be graded in the line. Among the 450 samples including 223 internal normal ginsengs and 227 internal white core ginsengs, 315 ginsengs (70%) were used to develop a calibration model and 135 ginsengs were spent to validate the model. The result of quality evaluation by the model was very good showing SEP and bias were 0.3573 and 0.0310, respectively, and the accuracy was 95.6%.

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