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A Study on Integrated Quality Evaluation Model of Information System  

Seo, Jang-Hoon (한국능률협회 생산성 위원회)
Lee, Gi-Jun (한국교육개발원 교육통계정보센터)
Park, Myeong-Kyu (명지대 산업공학과)
Publication Information
Journal of the Korea Safety Management & Science / v.8, no.4, 2006 , pp. 151-166 More about this Journal
Abstract
One of The standard issue in riding on the wave of the information system(IS) is records of performance, grow unprecedently fast, and has highly uncertain future. Within the framework of IS Evaluation, The main purpose of this study is to suggest performance quality evaluation system as follows, The Integrated Quality Evaluation Model Design(IQEMD) of Information System helps corporations to improve productivity, customer service and corporate competitive power. To respond flexibly this trend, we have to realize that the information system has to keep the most effective optimal information network at the proper time. The existing evaluation method has been concentrated on the evaluation of a degree of the information system maturity focused on static viewpoints. The evaluation of potential factors to affect the future-oriented performance, that can analyze both unit business being able to apply an information system base was used efficiently well and what performance evaluation item was obtained actually, was insufficient relatively. In this paper, An integrated quality evaluation method will analyze a degree of information system maturity in dynamic evaluation viewpoints rather than in static evaluation viewpoints. finally we estimated the relative degree of importance of each determinant using the AHP methodology The validity of the proposed model was also partially proved using two different methods, holistic and historical approach.
Keywords
IS Evaluation; IQEMD; AHP;
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