• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2005.10a
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• pp.341-352
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• 2005

This study tries to analyze the dynamic market mechanism adopting relationship marketing techniques targeting between the shipping companies and shippers. Shipping companies rely on sales operation. so that analyzing the relation of structure of shipping companies and shippers needs to focus on the sales person's characteristic relationship and shipping company characteristic relationship. Therefore this study tries to focused on shipping companies to make a long term relationship with shippers affect matters which are, main of relationship quality and antecedent factor of characteristics of the shipping company and characteristics of the salesperson. It can be proffered available informations for construction of long term relationship between shipping companies and shippers.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2004.04a
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• pp.321-332
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• 2004

The purpose of this research is to introduce the concept of "relationship formation factors" in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of anmediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variable, that is, the relationship formation factors, is further classified into three components： transactional, relational, environmental characteristics. Then, the study empirically examines how each of the three components influences the dependent variable, that is, the business performance(Load Factor), by way of the mediating variables, that is, trust and relationship commitment.

• Journal of Navigation and Port Research
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• v.28 no.5
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• pp.373-384
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• 2004

The purpose of this research is to introduce the concept of "relationship formation factors" in inter-firm relations and to empirically demonstrate that they are effective in improving the relationship results by means of an mediating variable. Therefore, the basic model of this study consists of the independent, mediating, and dependent variables. First, the independent variables, that is, the relationship formation factors, are further classified into three components. transactional, relational, and environmental characteristics. Then, the study empirically examines how each of the three components influences the dependent variable. that is, the business performance(Load Factor), by way of the mediating variables, that is, trust and relationship commitment.

• 해운
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• s.70
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• pp.12-19
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• 2010

우리나라 서비스 산업의 경쟁력은 어느 정도일까? '09년 우리나라는 170억달러의 서비스 수지 적자를 기록하면서 경상수지 악화의 원인이 되고 있다. 이에 수출보험공사는 서비스수출산업 육성을 위해 "서비스종합보험"을 출시하고 국내 운송사업자와 관광 사업자에게도 금년 2월부터 수출보험서비스를 제공하기로 하였다. 다음은 최근 수출보험공사에서 시행하는 "서비스종합보험" 주요 내용을 정리, 편집한 것이다.

• Journal of Korea Port Economic Association
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• v.31 no.4
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• pp.53-73
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• 2015

This study analyzes the economic impact of the shipping and port logistics industry in Gwangyang Bay Area on the regional economy. For this purpose, the study constructs an input-output table of 29 sectors for 2010 in the area. The main findings are as follows. In terms of production, value added, and share of employment, the regional shipping and port logistics industry accounts for approximately 10.8 percent, 6.0 percent, and 2.9 percent of the national shipping and port logistics industry, respectively. Moreover, the economic impact of the industry on the regional economy is estimated to be an increase in terms of production of about 6 trillion Korean won), to be an increase in value added of about 2.5 million Korean won, and an increase of about 16,000 in employment. Furthermore, the industry is found to have strong inter-industry linkages with the main manufacturing as well as the main producer service industries.

• 해운
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• no.12 s.11
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• pp.48-50
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• 2004

최근 해운시황의 초강세 현상에 대해 시장조작의 냄새가 짙다는 음모론이 제기돼 관심을 끌고 있다. 시장조작의 주범으로는 정보화의 진전과 해운선물거래가 의심받고 있다. 다음은 에비하라 켄지 트램프 데이터 서비스(TDS:Tramp Data Service) 사장이 일본해사신문에 기고한 글을 번역하여 정리한 것으로 상, 하 2회에 걸쳐 게재한다.(편집자 주)

• Journal of Korea Port Economic Association
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• v.25 no.3
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• pp.339-360
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• 2009

In recent years, the quality and safety requirements in the shipping industries have been more stringent than the previous requirements. It is essential to effective quality management system which can cope with a change in shipping business environment and improve shipping service performance to get competitiveness in the international shipping market. This study on the focus of the Korean shipping company which provides shipping transportation service examined following issues. First, how each of the key factors of ISO 9001 quality management affects service performance, internal customer satisfaction and customer orientation. Second, how the internal customer satisfaction affects service performance and customer orientation. Third, customer orientation affects service performance.

• Journal of Korea Port Economic Association
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• v.25 no.2
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• pp.25-56
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• 2009

The purpose of this study is to analyze the components and to verify the relationship between service orientation, employee satisfaction, customer orientation and business performance of liner shipping company. In order to achieve the purpose of this study, literature survey related to service orientation, employee satisfaction, customer orientation and business performance was carried out and took a empirical analysis by the use of questionnaire method for employees in liner shipping company. The final results and conclusions are as follows; Service orientation of liner shipping company is a major element which has an effect on employee satisfaction. It has also effect on employee's dedicational attitude to achieve company's goal with pride on their duty and organization. In addition to, the relationship between service orientation, employee satisfaction, customer orientation and business performance finally reach to valuable attitude related in customer's satisfaction, and then it will read up high business performance and successful attainment.

• Journal of Korea Port Economic Association
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• v.29 no.3
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• pp.175-207
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• 2013

The purpose of this study is to examine the effects of the interdependent partnership between liner shipping companies and port-related service firms on the service quality and transaction performance. The empirical analysis found that sharing information and mutual trust of partnership factor positively affected service quality of the port-related service firms, but the communication had negative effects on it. The interdependence had the interaction effect between the partnership and the service quality. Also, the service quality affected satisfaction of transaction and re-purchasing of the shipping companies. This study shows that the partnership to be formed mutual dependent relationship between shipping companies and the port-related firms improve the service quality of shipping service network and enhance transactional satisfaction of both parties.

• Journal of Korea Port Economic Association
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• v.27 no.3
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• pp.311-329
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• 2011

This study examined economic ripple effect of marine transport and port industry using Input-Output Tables. The results of the study are summarized as follows: first, in 2005 production inducement coefficients of harbour facilities was the highest(1.958), followed by coast and inland water transportation(1.857), load and unload(1.842), other transportation services(1.768), storage and warehouse(1.676), water transportation assistant services(1.422), and outport transportation (1.283). Second, value added inducement coefficient of water transportation assistant services was the highest(0.924), followed by load and unload, storage and warehouse(0.902), other transportation services(0.885), harbor facilities(0.832), coast and inland water transportation (0.752), and outport transportation(0.258). Third, import inducement coefficient of outport transportation was the highest(0.742), followed by coast and inland water transportation, harbor facilities, other transportation services, load and unload, storage and warehouse, and water transportation assistance services. Fourth, indexes of the sensitivity of dispersion of other transportation services and load and unload were 1.125 and 0.882 respectively while those of harbor facilities and outport transportation were 0.514. Indexes of power of dispersion of harbor facilities, coast and inland water transportation, load and unload, and other transportation services were the highest, respectively 1.006, 0.954, 0.946, and 0.908 while that of outport transportation was low, 0.659.