• Proceedings of the Safety Management and Science Conference
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• 2001.05a
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• pp.111-116
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• 2001

본 연구는 TL 9000 요건： R 2.5 적용 해외 베스트 프랙티스, TL 9000 성과지표： R 2.5 적용 해외 베스트 프랙티스, Supplier Diversity 적용 해외 베스트 프랙티스 및 TL 9000 품질시스템 구축 국내 프랙티스를 소개한다.

• Journal of KIISE:Software and Applications
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• v.37 no.6
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• pp.480-485
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• 2010

In the characteristics of CMMI architectures and components, there are many relations among CMMI practices. The organizations can be more efficiently improving their processes if they understand relationship among CMMI practices. However, there are no researches regarding this topic yet. In this paper we analyzed the relationship between Generic Practices and Specific Practices of each process areas in CMMI Maturity Level 2 by using Chi-square test of independence. As a result, we demonstrated that 10 Generic Practices in each process area are related 17 out of 48 Specific Practices (35% relationship). Using this result to improve the organization's processes, we achieved a significant improvement of 36.5% in CMMI appraisal result.

• Journal of Korea Technology Innovation Society
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• v.9 no.2
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• pp.199-235
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• 2006

Research interest in TQM has recently begun extending beyond manufacturing to moreinnovative R&D activities. Despite numerous studies of the relationship between TQM and organizational performance, little are known about the relationship between TQM and R&D performance. This is especially true for manufacturing-based R&D performance. The objective of this study is to examine the relationship between TQM and R&D, and also explore several contingencies that moderate the relationship. The study uses data from 133 R&D divisions of Korean manufacturing firms to test hypotheses regarding the relation of TQM with R&D. TQM measures are aligned with the six criteria of Malcolm Baldrige National Quality Award, and the R&D performance measures consist of incremental and innovative R&D aspects. The findings from structural equation modeling show that TQM practices contribute to R&D performance significantly in aggregate, and their specific contributions vary according to the contingencies, which provide further understanding of the relationship between TQM and R&D in the manufacturing sector. Therefore, the results could offer firms a better strategy for their R&D management. This study is, however, exploratory in nature; the conclusion is tentative and may thus be different in other research settings.

• Journal of Korea Society of Industrial Information Systems
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• v.20 no.6
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• pp.91-106
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• 2015

This study is the result of an empirical research that may contribute to the management on employee turnover of SMEs by looking over factors affecting the intention of employee turnover. Welfare satisfaction, recognition, empowerment, organizational flexibility and LMX expertise respect, higher contribution showed a positive effect on job satisfaction. Welfare satisfaction, empowerment, leader of the professional respect showed negative effect on turnover intention. Job satisfaction partially mediated welfare satisfaction, professional respect and completely mediated empowerment. The results implies that job satisfaction needs to be also considered when HRM practice and LMX are examined for reducing employee turnover.

• Journal of KIISE:Computing Practices and Letters
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• v.15 no.11
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• pp.851-855
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• 2009

In this paper, the Agile Framework for Small Projects (AFSP) was applied to four industry cases. The AFSP provides a structured way for software organizations to adopt agile practices and evaluate the results. The framework includes an extended serum process and agile practices, based on agility and critical success factors in agile software projects that are selected from Serum, XP, FDD, DSDM and Crystal Clear. The case projects were evaluated, and the analysis of the results clearly showed that the framework used in the aforementioned cases displayed a high degree of efficiency.

• Journal of Advanced Navigation Technology
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• v.12 no.6
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• pp.673-680
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• 2008

Multimedia system security can be categorized into groups such as protection of multimedia asset itself and protection of multimedia systems which can process multimedia asset. Divided consideration for these two factors will not hurt the importance of security management. In this paper, managing practices for keeping security level of multimedia systems are induced and categorized.

• Journal of the Korea Society of Computer and Information
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• v.15 no.12
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• pp.189-196
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• 2010

Domestic software test maturity level is the most Level 2 below based on TMMi. The first condition of enhancement of test maturity is that know exactly what the current maturity. There is no Level 1 definition in TMMi, but even the same level of maturity level of an organization, there are clear differences. In this study, grasp a maturity level of Level 1 organization, while less effort to improve in Level organization, the ways to achieve Level 2 is presented. Sub practices with dependencies in Level 2 is grouped with the corresponding process areas and define a Level 1 newly at 3 phases. If sub practices with dependencies are tied and improve a process, it will produce the effect which attains the practices all at once. Verify the adequacy of three phases, as a result, an organization clearly identify Test Maturity Level 1, we know that the organization can set specific improvement goals and direction.

• Korean Business Review
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• v.13
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• pp.179-193
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• 2000

It is not simple to manage software quality, because software development process and product itself are very complex. Recently ISO/IEC 15504- international standard for software process improvement, capability determination and development - was completed and applied to many local trials, and their results are being reported as registered local trials. The first step of software process assessment is established by examining whether its base practices are performed and which level they are achieved. And as far as assessment responsibility and credibility are concerned, assessment is generally performed by team-based assessors. Therefore assessment team construction and its preference of practice importances have a great effect on the credibility and the objectivity of assessment. In this paper, we analyse a SPICE-based software process assessment trial by comparing base practice importances of assessed processes, which are expressed through a real assessment, with its final rating results. Survey data are collected from assessors and interviewees who were engaged in the SPICE trial that was performed by ISO/IEC 15504, and final data analysis are derived from the factor analysis method. It is convinced that the result of this paper is able to enhance the credibility of software process assessment by provisions of objective and rational criteria and preference information for assessment team construction and base practice importances in future.

• Information Systems Review
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• v.10 no.1
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• pp.193-211
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• 2008

Effective Training has been recognized as one of the most important success factors for enterprise resource planning (ERP) system operations. However, both ERP system vendors and user companies have failed to provide an effective training method for users because practical business process cases cannot be formalized. Also, incomplete testing by ERP system vendors results in insufficient and ineffective user training. This paper suggests a scenario framework for ERP testing and training (SF-ETT). SF-ETT is constructed by expanding the practice-based ERP testing scenario construction framework designed for unERPII. SF-ETT contains concrete business process entities that users understand actually and provides practice definition, notation, and architecture.

• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.181-201
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• 2002

Best practices are the best ways to perform a business process. Benchmarking, the search for those best practices that will lead to superior performance of a company, is indispensible to gain and maintain a competitive edge. Best practices of quality management in the world-class companies are examined. Customer-centered strategy, employee selection and training, employee satisfaction, customer satisfaction, performance measurement are considered in this paper.