• The Journal of the Korea Contents Association
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• v.6 no.9
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• pp.174-184
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• 2006

This study purposed to contribute to systematic management of service quality of festival by developing scale of service quality. According to the result of this study, scale of service quality in festival was developed, which are composed of 26 measuring items in 8 factors. this study suggests major factors(program quality, experience, interaction as well as tangibles, agreeability, responsiveness, access, reliability related to SERVQUAL). This study has an academic meaning in that it developed a scale of service quality suitable to festival and a practical meaning that it provided foundation of customer satisfaction management.

• The Journal of the Korea Contents Association
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• v.10 no.6
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• pp.156-165
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• 2010

ESM(Enterprise Security Management) is representing domestic security management, and there is requirement to enhance it. This paper will evaluate quality of ESM products, understand its quality level, and derive method to improvement so as to develop security evaluation model and test methodology which can support quality enhancement. In addition, it presented the performance test cases and evaluation method to measure product's security quality, and to perform research on the judgement method for the results based on appropriate criteria. Developed quality evaluation model is expected perform important role in evaluating and enhancing the quality of intrusion prevention system.

• Journal of Information Technology and Architecture
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• v.10 no.4
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• pp.467-478
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• 2013

The necessity of research for EA service and performance is surfacing while nation-level and individual agency level performances utilizing Government-wide EA information. In this study, performance model for EA service has been developed categorizing characteristic elements of EA as service. And weight differences between quality items that constitute performance model have been calculated using AHP analysis method. To achieve the stated, SERVQUAL applied performance model for EA service has been developed working through logical reasoning and a broad range of theoretical studies concerning EA service. Moreover, relative weight differences between quality items that constitute the model have been calculated. The results of weight analysis find that importance differences between quality items in order of significance are as follows: EA administrator > EA information > EA education > EA policy > EA operating system. This study, as the nation's first research to graft the public-sector EA service onto SERVQUAL Model that is capturing remarkable attention, has considerable practical and theoretical implications.

• Journal of the Korea Concrete Institute
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• v.23 no.5
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• pp.603-608
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• 2011

In recent years, numerous mega-sized and complex civil infrastructures are being constructed all over the world. Therefore, more precise construction and maintenance technologies are required for these complicated construction projects. Especially, exact strength measurement and curing process monitoring of the concrete structures are very crucial to confirm the safety and effectiveness of these complicated structures. In this paper, a new Quick Response (QR) code-based concrete strength labeling technique using embedded self-sensing monitoring system is introduced. It is important to note that the QR code-based concrete labeling technique enables easy access of the databases related to the concrete strength at anytime, anywhere, and any smart PC devices. Finally, by integrating the proposed QR code-based concrete labeling with the concrete strength databases already prepared at a designated web-server, a feasibility of the current system is investigated for a next generation concrete life-cycle quality maintenance.

• Journal of IKEEE
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• v.22 no.3
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• pp.619-623
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• 2018

Due to the development of society, the demand for electric power has increased and the quality control of electric power has become an important issue. In order to efficiently perform such power management, we propose a DSP based power measurement system for multi-wire power measurement. Since the conventional power measurement system can measure only the power of one line, a power quality measurement device is required for each line in order to measure the power quality of the individual line. Respectively. The system proposed in this paper proposes a system capable of real-time measurement of power quality at up to 12 points using digital signal processing algorithm, and the prototype based on this system was evaluated through the official test report of Korea Electrotechnology Research Institute. As a result of the performance test, it was evaluated that the error range is excellent at ${\pm}0.3%$.

• Journal of Korean Society of Archives and Records Management
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• v.9 no.1
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• pp.77-98
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• 2009

The purpose of the study is to analyze the user satisfaction of 'the Presidential Web Record Service' using a proposed model of the user satisfaction index which consists of contents quality, service quality, and system quality. In addition, user's royalty and compliant are also measured in this study. This study shows that satisfaction of contents quallity and system quality influence significantly on the user satisfaction. And contents quality, service quality, user satisfaction show a significant relationships to user's royalty.

• International Journal of Highway Engineering
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• v.10 no.3
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• pp.179-188
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• 2008

This study was performed as part of the development of the payment adjustment regulations for ensuring high performance of concrete pavements. The objectives of this study were to develop the reasonable quality measurement approaches for the implementation of the payment adjustment regulations and to propose the methods to determine the quality dependent pay factors. First, by using the statistics the slab thickness measurement data was analyzed and the methods to determine the allowable measurement errors, the proper measurement spacing, and the selection of the measurement location were proposed. In addition, to suggest the reasonable methods to determine the pay factors, by using the data of the slab thickness and concrete flexural strength, the pay factors based on the PWL(Percent Within Limits) method used in the USA were compared with those obtained considering the normal probability distribution and t distribution. Finally, the most appropriate method to determine the pay factors was proposed.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1997.10a
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• pp.45-48
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• 1997

SEI(Software Engineering Institute)의 CMM(Capability Maturity Model)은 소프트웨어 개발 공정 및 조직의 성숙도를 5개의 계층적인 단계로 분류, 평가하며, 성숙도 측정의 기준으로 계량적인 메저먼트를 각 단계별로 제시하고 있다. 본 연구에서는 CMM에 의해 제시된 메저먼트에 근거하여 정의되고 사용된 척도의 선정에 정보시스템 개발 및 품질 관리 기법인 QFD(Quality Function Deployment)를 적용하였다. 척도 사용자 그룹으로부터 CMM의 관심 영역, 사용 척도, 척도 계산에 필요한 측정치, 소프트웨어 개발 생명주기에 이르는 과정을 단계적인 흐름으로 파악하여 적절한 척도를 선택하는 데 본 연구의 목적이 있다.

• Proceedings of the KIEE Conference
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• 2007.07a
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• pp.1708-1710
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• 2007

댐 및 저수지 운영에 필수 요소인 수위 데이터의 신뢰성을 높일 수 있도록 수위측정에 가장 많이 사용되고 있는 부자식, 초음파식, 레이다식 수위계의 특성시험이 가능한 표준시험장치와 표준시험장치에 대한 운영의 일관성을 확보하기 위한 표준시험절차를 개발하였다. 또한, 표준시험장치의 최고측정능력을 산출하여 수위계 시험에 따른 불확도를 산출할 수 있도록 수위 측정 모델식을 제시하여 합성불확도1.408 mm와 확장불확도 3 mm를 각각 얻었다. 본 연구에서 제시된 최고측정능력은 수위데이터의 신뢰성 있는 자료 확보와 일관성 있는 자료관리가 가능하도록 품질관리 기반을 구축하였다.

• Journal of Advanced Navigation Technology
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• v.13 no.6
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• pp.861-875
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• 2009

In order to make high quality software and high reliability software, systematic development management and organizational support are essential needed. Since 1990's Software process models such as ISO/IEC 15504 and CMMI have been used to improve organization capability. But these models have problems that are used to apply on large scaled organization or large project and so many practices are actually required. We present characteristics of ISO/IEC 15504, CMMI and K-model can easily apply to small and medium sized business or project, and propose the standard quality metric and accreditate procedure based on K-model for measuring quantitative quality level.