• Title/Summary/Keyword: 품질 불확실성

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Exploring the Technology Fit of Digital Media on Product Shopping Task (디지털 매체 기술과 제품 구매 태스크의 적합성 탐색)

  • Han, Hyun-Soo;Joung, Seok-In
    • The Journal of Society for e-Business Studies
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    • v.16 no.4
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    • pp.283-299
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    • 2011
  • In this paper, we draw upon Task-Technology Fit theory to investigate the fit attributes which impacted on customer preference over three virtual shopping channels which included TV home shopping, Internet shopping, and broadband applications, i.e. IPTV. The fit attributes also reflected the product category contingency, which is classified based on the degree of quality assessing difficulty on the web, such as quasi-commodity, look and feel goods, and look and feel with variable quality goods. Using the collected survey data, we employed stepwise regression analysis to validate the fit attributes in the context of performing virtual shopping task via those three distinctive media technologies. Furthermore, through ANOVA test with Duncan statistics, we reported comparative intensity of the valid fit attributes across the product categories and distinct media technologies. The results validated four critical fit attributes and significant distinctions among product categories and three virtual shopping channels. The findings provide practical insights in distribution channel design exploiting digital convergence technologies.

Evapotranspiration Estimation by The Eddy-Covariance in The Yongdam Dam Experimental Basin (에디공분산 관측시스템을 이용한 용담댐 시험유역 증발산량 산정연구)

  • Kim, Yong-Kuk;Lee, Hyun-Seok;Chae, Hyo-Seok;Kim, Young-Sung
    • Proceedings of the Korea Water Resources Association Conference
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    • 2012.05a
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    • pp.274-274
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    • 2012
  • 증발산량 관측은 오랜 기간 연구되어 왔으며, 미기상 관측 시스템의 최적화와 상호 공동비교 실험 및 자료 처리의 일관성을 유지를 위해 한국에는 KoFlux라고 하는 플럭스 네트워크가 2002년 1월에 구축되었다. 이를 시작으로 미기상 관측에 대한 관심이 많은 연구자들이 관측망 구축에 힘쓰고 있으며, 에디공분산 방법을 이용해 증발산량을 산정하고 있다. 에디 공분산 방법은 다른 방법에 비해 연직농도 차이가 적은 산림 위에서의 플럭스 값을 측정 할 수 있으며, 측정 시 식물 환경에 방해를 주지 않는 등의 장점이 있다. 하지만 자료 처리와 품질관리에 있어 연구자의 주관성에 의해 상당 부분 불확실성을 초래한다. 또한 다른 관측지점과의 일관적인 비교를 위해 좌표보정을 수행하며, 일반적으로 바람이 평평한 지역 위로 분다는 가정 하에 이루어진다. 좌표보정은 일반적으로 Planar Fit Rotation방법을 사용하며, 평판 분할은 지형에 따라 12개까지 분할하여 분석한다. 하지만 덕유산 플럭스관측 타워지점처럼 산지 특성이 뚜렷하고 1 m/s이하의 풍속 데이터의 빈도가 큰 경우 평판 분할 수의 제한이 발생한다. 이러한 문제를 해결하기 위해 좌표보정계수산정 방법에 따라 등간격의 평판분할 방법(Scenario A), 주풍향을 고려한 평판분할 방법(Scenario B)과 빈도에 의한 평판분할방법(Scenario C)으로 수행하였다. 또한 각 Scenario는 풍속의 제한 조건에 따라 CASE A(0.5 m/s 이상), CASE B(1.0 m/s이상)로 구분하여 분석하였다. 본 연구를 통해 제안 한 자료처리 절차는 첫째, 바람자료의 빈도 분석을 통한 지역특성 파악 둘째, 풍속제한 조건 설정 셋째, 바람과 수증기의 공분산 계산으로 요약된다. 덕유산 플럭스관측 타워지점의 경우 풍속 제한을 1.0 m/s이상에서 0.5 m/s이상으로 하향 조정하였으며, 평판 분할 방법은 Scenario C의 평판 수 12개를 채택하였다.

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Case Study on Key Activities for Effective Supplier Relationship Management(SRM) (효과적인 공급자관계관리(SRM)를 위한 핵심활동 사례연구)

  • Choi, Hye Won
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.9 no.4
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    • pp.813-823
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    • 2019
  • Supplier Relationship Management (SRM) is a strategic partnership activity for an enterprise and is expected to be a significant performance element in the current enterprise environment where uncertainty is growing. Despite the effective SRM allows companies to manage quality and inventory throughout their logistics procurement process with their suppliers and increase the profitability of the company, there is a scarce of theory about supplier relationship management (SRM) and many companies are not aware of the importance of SRM and depend only on simple electronic purchasing methods. Therefore, I analyze the H Company as a case company, which is a large domestic company and has reached 2,500 domestic and overseas suppliers. SRM process and its effects are evaluated as (1) Purchasing strategy division 2) Process division (3) IT infrastructure division. By analyzing SRM as one of the management strategies that bring the overall value of enterprise performance up, and by looking at how domestic large corporations manage their suppliers, I hope that manufacturers with many suppliers will recognize the importance of SRM and build an SRM tailored to their business.

Consideration factors in implementing blockchain technology-based DID platform using ANP methodology - From a two-sided market perspective - (ANP 방법론을 이용한 블록체인 기술 기반 DID 플랫폼 구현 시 고려요소 - 양면시장 관점에서-)

  • Choi, Seungho;Youn, Daemyung
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.4
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    • pp.127-136
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    • 2022
  • As technological development continues, platforms with more diverse structures are emerging. Existing research predicts that a new structure based on technology and innovation will affect the two-sided market. This study evaluated the decentralized identifier (DID) platform, a new platform based on blockchain technology, of the importance of this platform from the perspective of the two-sided market. Using the Analytic Network Process, IT, platform, and blockchain experts conducted a dual comparison survey. Data with a consistency ratio value of 0.1 or less were selected and analyzed for 12 data. The research results showed the importance of service quality, policy support, openness, and uncertainty. This study is expected to be used to support the development of strategic decision-making for blockchain and DID platform-based business companies.

Methods to Improve Problems in The Smart Factory Operation Process (스마트공장 운영 과정에서 나타나는 문제점 개선 방안)

  • Dong-Woo Lee;Seong-Hoon Lee
    • Journal of Internet of Things and Convergence
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    • v.9 no.2
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    • pp.41-46
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    • 2023
  • Smart factory construction projects are continuously being carried out domestically and abroad. In particular, in times of increasing uncertainty, interest in smart factories is increasing to improve corporate productivity. Currently, the government-led smart factory construction project is continuously being promoted in Korea. The tangible results of this construction project are very positive in indicators such as productivity improvement, quality improvement, and cost reduction. On the other hand, various contents are revealed in the survey to identify operational difficulties after building a smart factory. In this study, we analyzed difficulties (problems) in operation after establishing the system shown in the survey conducted in 2017 and 2020, and derived improvement plans for them. If these improvement measures are implemented in the relevant process of the smart factory construction project, it is expected that the operational difficulties felt by companies will be reduced, and a system with higher satisfaction than before will be established.

The Impact of Managerial Response to Negative Customer Reviews on the Success of Accommodation Services: Evidence from Online Accommodation Reservation Platforms (부정적 리뷰의 대응 전략이 숙박시설 성공에 미치는 영향: 숙박 중개 플랫폼 사례)

  • Mingi Song;Heejin Seo;Gunwoong Lee
    • Information Systems Review
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    • v.24 no.3
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    • pp.1-21
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    • 2022
  • This research investigates how a service provider's response(s) to negative customer reviews influences the success of accommodation services in the context of online accommodation reservation platforms. Specifically, we attempt to comprehend the important role of attentive and instant responses to users' negative review comments in fostering future success by analyzing panel data on 856 motels registered in the largest accommodation reservation platform in Korea. The results present that response volume (Attentiveness) and faster responses (Timeliness) are positively associated with success. We further find that the two review-response strategies have a positive interaction effect on success. Moreover, we show that the effect of review responses is strengthened when the reputation of motels drops. The key findings of this research offer a set of practical guidelines for accommodation owners to achieve business success by effectively managing customer reviews and claims

Implementation of the Agent using Universal On-line Q-learning by Balancing Exploration and Exploitation in Reinforcement Learning (강화 학습에서의 탐색과 이용의 균형을 통한 범용적 온라인 Q-학습이 적용된 에이전트의 구현)

  • 박찬건;양성봉
    • Journal of KIISE:Software and Applications
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    • v.30 no.7_8
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    • pp.672-680
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    • 2003
  • A shopbot is a software agent whose goal is to maximize buyer´s satisfaction through automatically gathering the price and quality information of goods as well as the services from on-line sellers. In the response to shopbots´ activities, sellers on the Internet need the agents called pricebots that can help them maximize their own profits. In this paper we adopts Q-learning, one of the model-free reinforcement learning methods as a price-setting algorithm of pricebots. A Q-learned agent increases profitability and eliminates the cyclic price wars when compared with the agents using the myoptimal (myopically optimal) pricing strategy Q-teaming needs to select a sequence of state-action fairs for the convergence of Q-teaming. When the uniform random method in selecting state-action pairs is used, the number of accesses to the Q-tables to obtain the optimal Q-values is quite large. Therefore, it is not appropriate for universal on-line learning in a real world environment. This phenomenon occurs because the uniform random selection reflects the uncertainty of exploitation for the optimal policy. In this paper, we propose a Mixed Nonstationary Policy (MNP), which consists of both the auxiliary Markov process and the original Markov process. MNP tries to keep balance of exploration and exploitation in reinforcement learning. Our experiment results show that the Q-learning agent using MNP converges to the optimal Q-values about 2.6 time faster than the uniform random selection on the average.

A Study on the Priority Analysis of Work Delay Factors in Steal-frame Work using FMEA (FMEA를 활용한 철골공사 작업지연요인의 중요도에 관한 연구)

  • Lee, Hyun-Chul;Lee, Jae-Hong;Go, Seong-Seok
    • Korean Journal of Construction Engineering and Management
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    • v.10 no.1
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    • pp.91-101
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    • 2009
  • The factors of uncertainty such as work delay could cause many problems, for example, increase of construction cost and terms of work, and the deterioration of quality. Because of these, the uncertainty risk is regarded as an important management factor to obtain the success of construction project. So, the systematic management plan about the uncertainty factors is needed because it plays an important role in the completion of entire project. And also analysis of some factors which can cause the work delay can be one way of improving construction project's certainty and making it competitive. In this reason, we have to make an effort to set a priority based on analysis of quantitatively numerical value about work delay factors to manage them effectively. Thus, this study aims to suggest the basic data for the effective management and prevention of work delay in steel-frame work which is progressive actively now, along with increasing of demand of high-rise buildings by analyzing each reasons of work delay factors and also by suggesting important management factors that are coded according to each construction work using FMEA method which could give a data about the importance of work delay factors through quantitatively numerical value.

Probabilistic Earlier GMP Calculation Method for Apartment Using CM at Risk (CM at Risk를 적용한 공동주택의 확률론적 초기 GMP 산정방안)

  • Hyun, Chang-Taek;Go, Gun-Ho;Jin, Zhengxun
    • Journal of the Korea Institute of Building Construction
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    • v.18 no.3
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    • pp.295-303
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    • 2018
  • In the DBB delivery system, the design stage and the construction stage are separated. Because of this, design changes frequently occur, and problems such as construction cost overrun, schedule delay, and quality deterioration happen as well. Recently, in the construction industry CM at Risk(CM@R) delivery system, which can systematically solve the above-mentioned problems of DBB delivery system, meet various demands of clients, and overcome the limited cost and period. In the CM@R delivery system, the contractor negotiates for a maximum guaranteed price(GMP) with the client at the design stage, and the CM performer carries out the construction within the GMP. However, uncertainties are inherent in the GMP calculation because the calculation is based on unfinished drawings and documents. In this study, a Probabilistic Earlier GMP Calculation Method by combining a probabilistic tool of Monte Carlo simulation with a case based reasoning is proposed so that the uncertainty in GMP calculation is reflected. After the earlier GMP is calculated, a process to calculate the $2^{nd}$ GMP at the time of around 80 % of detailed deign and to negotiate with the client to fix the final GMP is proposed. The Probabilistic Earlier GMP Calculation Method is verified through the case study. In this study, researchers set the range of GMP through the proposed probabilistic GMP calculation and tried to reduce the risk through negotiation between the client and the CM performer. The proposed method and process would contribute to the successful introduction of CM@R in Korea.

Estimation of Life Expectancy and Budget Demands based on Maintenance Strategy (도로포장 유지보수 전략에 따른 기대수명과 보수비용산정)

  • Han, Dae-Seok;Do, Myung-Sik
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.32 no.4D
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    • pp.345-356
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    • 2012
  • Road pavement requires repetitive maintenance works to maintain satisfactory service level to the public. However, the repetitive maintenance works upon deteriorated pavement structure make negative effects to deterioration speed. It often leads to inefficient use of limited budget. For that reason, the pavements require reconstruction work to recover their original performance. Recently, construction demands in the Korean national highway have already been reached to maximum level, and the aged pavements start to demand much more reconstruction works. However, in the real world, road agencies have often been confused when they determine maintenance design for such aged road sections due to budget constraint. It is because there is no reliable long-term maintenance strategy that supports their decision making. To support their decision making, this paper aimed to suggest the best maintenance strategy considering changing process of pavement performance by repetitive maintenance works. As an analysis method, probability distribution and hazard function to estimate the life expectancy were adopted, and then the results were used for long-term life cycle cost analysis with deterministic or Monte-Carlo method under various scenarios. As an empirical study, the Korean national highway data that has long-maintenance history data since 1986 has been applied. Last, this paper considered quality assurance of maintenance work to improve maintenance quality. These could be important information as a part of long-term maintenance strategy of pavement.