• Industry Promotion Research
• /
• v.1 no.2
• /
• pp.19-25
• /
• 2016

This study analyzed the effect of education and training of small businessess on improving job satisfaction and job performance. The study results showed availability of training and sufficientness of practice hours affected job satisfaction, quality & availability of training and sufficientness of practice hours affected job responsiveness, information accessability of training, training place & facility and sufficientness of practice hours affected willingness to participate in training. Women and procuction worker had higher willingness to learn, yet who are in their 20s and continuously worked for 3-5 years had lower training satisfaction so it is recommended to improve it. This study provided implications for exploring effective factors to enhance company training performance and verified the effect.

• Korean Journal of Childcare and Education
• /
• v.7 no.4
• /
• pp.325-352
• /
• 2011

The purpose of this study is to examine the relationships between teacher's efficacy and job stress and the effects of educare center teacher's teaching efficacy on job stress. The subjects of this study were 200 teachers at the public, private, or home child-care centers in Pyeongtaek, Songtan and Osan. To analyze the general characteristics of subjects, frequency analysis and descriptives, ANOVA and correlation analysis, and multiple regression were used. The results of this study were as follows: First, educare center teacher's teaching efficacy level was a little higher than the average. The mean score of general belief of teaching efficacy was a little higher than the personal belief of teaching efficacy. Second, educare center teacher's job stress level show to be lower than average. Job related stress is the highest. Next is, the child related stress, personal related stress. Third, teaching efficacy significantly influenced on the job stress. The result indicated the higher educare center teacher's belief of efficacy was, the lower the job stress was. While general teaching efficacy was not associated with teaching efficacy, personal teaching efficacy was significantly related to teaching efficacy. The result of analyzing the effects of educare center teacher's teaching efficacy on job stress showed personal teaching efficacy had a strong influence on job stress. In detail, there was a significant negative correlation between personal teaching efficacy and job stress. Among the general factors such as the level of education, monthly income, work hours had significant influence on job stress. Therefore, the higher the level of education, the less monthly income, the longer work hours, it appeared that educare center teacher's job stress is higher.

• The Journal of the Korea Contents Association
• /
• v.13 no.8
• /
• pp.420-432
• /
• 2013

This study examines the effects of airline outsourcing staff work environments with respect to job satisfaction, turnover intention and achievement. Research results show three significant findings. First, among the four variable factors for work environment, the most influential factor for job satisfaction was 'mutual cooperation of affiliated airlines'; 'training system' was found as the second most influential variable. Second, among the four variable factors examined for work environment, the most influential factor on turnover intention was found as 'human capabilities and labor intensities', followed by the 'training system' factor. Third, 'job satisfaction' was found to have a significantly negative (-) effect on outsourcing staff turnover intention. 'Job satisfaction' and 'turnover intention' were found to have a significant effect on organizational achievement. In conclusion, it can be said that mutual cooperation between airlines and airline outsourcing firms is the most valuable factor to enhance airline outsourcing.

• Korean Journal of Childcare and Education
• /
• v.7 no.1
• /
• pp.41-65
• /
• 2011

The purpose of this study was to examine the influence of satisfaction with workplace child-care on the parenting stress, job commitment, and job satisfaction of parents. The questionnaires survey of this study was conducted on 185 parent-employees (97 fathers & 88 mothers) who used employer-supported child-care in the province of Kyungki-do. The results of this study were as follows: As the level of satisfaction with workplace child-care became higher, the level of parenting stress became lower. And as the level of satisfaction with workplace child-care became higher, the level of job commitment and job satisfaction became higher. Among five components of satisfaction with workplace child-care, satisfaction with the environment for child-care had an independent influence on parenting stress. And satisfaction with the management of child-care facility had an independent influence on job commitment and job satisfaction. This study suggested that education programs that target employers need to raise employers' awareness about the importance of workplace child-care in order to reduce parenting stress and to enhance job commitment and job satisfaction of parent-employees.

• Journal of Service Research and Studies
• /
• v.9 no.1
• /
• pp.17-31
• /
• 2019

This study empirically analyzed the effect of service nature of dental clinic on job satisfaction and job commitment. In recent years, the demand for medical services has been increasing in the dental clinics. As the dental clinics are faced with various competition situations through new establishment and expansion, the importance of job satisfaction and job involvement is more emphasized. The service nature of dental hospitals is known to be influenced by job satisfaction and job commitment. These two factors are important factors for securing the competitiveness of dental hospitals as well as the functions of hospitals required for survival and development of dental hospitals In this study, we analyzed the effects of labor - management relations and high-involvement work organization on the organizational satisfaction and organizational commitment affecting service nature of dental hospital. As a result of the analysis, it was found that the service nature based organization has a full mediating effect which is not established without labor relations and participatory work organization in the process of affecting job commitment. Therefore, unlike previous studies which focus on incentives or external rewards to increase job satisfaction of employees, this study concluded that internal support system reflecting service nature factors should be strengthened. Job satisfaction and job commitment, which are variables in this study, are expected to be the basis for improving competitiveness of dental hospitals. Future research should be extended to small and medium dental hospitals and dental clinics. It is also necessary to study various organizations in order to strengthen the competitiveness of the service organization by fostering the nature of service such as relationship and interactivity at the organizational level.

• Journal of Digital Convergence
• /
• v.15 no.4
• /
• pp.365-375
• /
• 2017

This study is executed to investigate convergent factors to Job Satisfaction(JS) among Hospital Administrative Staff(HAS). The survey was administered to 221 staff from 11 general hospitals located in Jeonbuk area from Nov. 1st, 2016 to Jan. 31st, 2017. The structured self-administered questionaries were used. The hierarchical multiple regression analysis shows the following results. The JS of respondents turned out to be significantly higher in following groups: a group without work shift, a group with more employees, a group in which self efficacy is higher, a group in which skill variety in job characteristics is higher, a group in which interpersonal conflict and lack of reward in occupational stress are lower. The results show explanatory power of 61.0%. The results of the study indicate that the efforts, to increase self efficacy, and to manage job characteristics and occupational stress, are required to improve the JS among HAS. The results are expected to be useful for the program and human resource management to related to the JS among HAS. In the following study, the analysis of structural equation modeling about additional factors of the JS among HAS will be needed.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.12 no.11
• /
• pp.4914-4923
• /
• 2011

This study aims to investigate the factors influencing job satisfaction to job stress of physician assistant(PA) nurses. This research design was a descriptive study. The subjects in this study were 104 PA nurses. Data were collected from September 1, 2010 to January 10, 2011, and analyzed by SPSS PASW statistics 18.0 program. The mean score of men on the job stress was 43.47(${\pm}13.77$), The mean score of women was 45.07(${\pm}9.78$). The mean score of job satisfaction was 2.72(${\pm}0.30$). There was no statistical difference between general characteristics and job satisfaction. There were statistical difference between unmarried subjects and organizing system(p<.05), inadequate compensation(p<.01). In the results of multivariate regression analysis, adjusted $R^2$ value was 0.567. The model fit was 56.7%. Job satisfaction was low in the insufficient job control and inadequate organizing system. It is hospital policies for the reduction of job stress(particularly, insufficient job control, and organizing system stress).

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.19 no.11
• /
• pp.463-472
• /
• 2018

The purpose of this study was to investigate the influence of hotel training satisfaction to on the job satisfaction, organizational commitment, and service quality. The sample was obtained during 3weeks periods from Oct $14^{th}$ 2017 to Nov $4^{th}$ 2017 and out of 230 copies of the questionnaire, 223 copies responded with sincerity were made an object of the analysis. The results of the study were as follows, Firstly, training had an positive impact on the job satisfaction, Secondly, training significantly effected on organizational commitment. And practical training in the hotel has a positive impact on improving the quality of service. Third, job satisfaction has a positive effect on quality of service. Finally, organizational commitment also has a positive effect on service quality.

• Proceedings of the Safety Management and Science Conference
• /
• 2009.04a
• /
• pp.93-104
• /
• 2009

본 연구는 직무 스트레스와 근골격계질환과의 관련성을 알아보기 위하여 단순작업과 반복 작업이 빈번하게 발생하는 전자제품 제조업에 대하여 고용 규모 30인 미만과 300인 이상의 사업장을 구분하여 실시하였다. 연구 대상자 311명은 근골격계질환 관련 자각증상과 한국인 직무 스트레스(KOSS)에 대해 설문 조사 방법을 이용하여 분석하였으며, 그 결과 한국인 직무스트레스(KOSS)영역에서 30인 이하의 사업장이 물리적환경, 직무요구, 직무자율성결여, 직무불안정, 조직체계, 보상부적절, 직장문화의 영역에서 불만족도가 300인 이상사업장에 비하여 스트레스가 높게 나타났다. 근골격계질환 관련 신체 부위별 증상자를 살펴보면 신체부위 목, 허리에 대한 증상 호소자가 가장 많은 것으로 나타났으며, 근로자들이 근무중 회사와의 갈등으로 격는 한국인 직무스트레스(KOSS)에서는 물리적환경, 직무요구, 직무자율성결여, 직무불안정, 조직체계, 보상부적절, 직장문화에 대하여 30인 미만 사업장 소속 근로자들의 스트 레스 노출정도가 높았다. 다만 KOSS부분에서 근로자들의 개인적인 성향을 나타내는 관계갈등부분은 약간의 차이로 300인 이상 고용사업장의 근로자에 대한 스트레스 노 출정도가 높았다. 이에 30인 미만 사업장과 같은 영세업종 근로자들에게 정신사회적 스트레스의 해소를 위한 예방 프로그램이 마련되어야 할 것이다.

• Korea Trade Review
• /
• v.42 no.5
• /
• pp.71-91
• /
• 2017

This purpose of this study is to examine how emotional intelligence has a moderating effect on the relationship between emotional labor and job burnout. To test the hypotheses, moderation analysis, mediation analysis and moderated mediation analysis were performed. Of the 1,500 self-report questionnaires distributed to franchise employees, 1,412 usable responses and utilized in the final analyses. The resoults show that emotional labor significantly affected job burnout, and job burnout completely mediated the effect of emotional labor on turnover intention. And emotional intelligence moderated the relationship between emotional labor and job burnout, suggesting that the emotional dissonance-job burnout relationship was stronger in the low emotional intelligence group than in the high emotional intelligence group. The results of this study provide some implications for Korean companies entering the Chinese franchise field. First, the mediating effects of "emotional labor → job burnout → turnover intention" and the effect of emotional labor on job burnout were mitigated by self-efficacy in Chinese franchise workers. And the self-efficacy of the employees was an important factor. The implication of this study is that self-efficacy, which is a controlling variable affecting emotional labor, job burnout, and turnover intention, is important, so Korean companies that enter the Chinese franchise employ employees with high self-efficacy and to develop and implement an employee education program that can enhance self-efficacy.