• Title/Summary/Keyword: 직무 분석

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Relation Among Big 5 Personality Factors, Job Involvement and Customer Orientation of Hotel Employees (호텔직원의 Big 5 성격요인, 직무몰입 및 고객지향성간의 영향관계)

  • Lee, Chae-Eun;Lee, Jin-Young
    • The Journal of the Korea Contents Association
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    • v.10 no.7
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    • pp.386-395
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    • 2010
  • This study aims to find the influential relation amongst Big 5 personality factors, job involvement and customer orientation of hotel employees and to provide methods to develop their personality factors suitable for a organization Firstly, detailed verification findings of regression analysis on Big 5 personality factors and job involvement were suggested as following; Job attachment of hotel employees influenced their extroversion and friendliness. Also, sincerity and stability had significant effects on job responsibility and task significance had significant. Secondly, regression analysis was performed to identify the results of job involvement and customer orientation and the detailed verification results are as following; Satisfaction of customers' needs had significant effect on job attachment and job responsibility. In addition, service for response to customers' contacts meaningfully influenced job responsibility and task significance.

A Study on the Effect of Individual Development of Job Rotation on Job Satisfaction - Focused on the Mediating Effect of Work Efficiency and the Moderating Effect of Work Overload - (직무순환의 개인발전이 직무만족도에 미치는 영향에 관한 연구 -업무효율성의 매개효과와 업무과부하의 조절효과를 중심으로-)

  • Choi, Young Woo;Kang, Min Jung
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.1
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    • pp.385-393
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    • 2022
  • This study conducted a survey of social welfare facility workers in Mokpo, Jeollanam-do from May 21 to May 24, 2019 to empirically analyze the effect of job rotation on work efficiency and job satisfaction. Individual development of job rotaion (independent variable), job satisfaction (dependent variable), work efficiency (mediating variable), and work overload (moderating variable) were set as variables of the research model. For the questions of all variables, the Likert 5-point scale was used, the SPSS version 24.0 was used as an empirical analysis tool to verify the hypothesis, descriptive statistics and reliability analysis were performed, and the mediating effect and moderating effect were analyzed using SPSS PROCESS macro 4.0. The results of this study are as follows. First, it was analyzed that the individual development of job rotation did not significantly affect job satisfaction. Second, it was found that work efficiency fully mediated the relationship between individual development of job rotation and job satisfaction. Finally, it was found that the interaction term between work efficiency and job overload had a negative effect on job satisfaction and had a moderated mediating effect.

DACUM Job Analysis of Die and mold makers for Apprenticeship education of Specialized high school (특성화고 산학일체형 도제교육을 위한 금형제작원의 DACUM 직무분석)

  • Kim, Jong-Wook;Kim, Ji-Won;Kim, Jinsoo
    • 대한공업교육학회지
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    • v.41 no.1
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    • pp.1-21
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    • 2016
  • The purpose of this study is to analyze job of die and mold makers for apprenticeship education of specialized high school using DACUM method. The contents of this study were to identify the duties, specific tasks performed and the level of importance, difficulty, frequency and entry level on each task. This study also make out a DACUM chart of die and mold makers for apprenticeship education of specialized high school. The DACUM committee, which consisted of one facilitator, nine die and mold experts, one recorder and one coordinator, was established to conduct DACUM. The conclusions are as follows; First, this study defines a die and mold makers as 'a person who make it possible to manufacture/assemble/inspect die and mold parts using various machine tool'. Second, duties in job of die and mold makers for apprenticeship education were total 12 and total tasks in job of die and mold makers for apprenticeship education were 86. Third, this study determine the level of importance, difficulty, frequency and entry level about each task. Finally, this study make out a DACUM chart of die and mold makers for apprenticeship education of specialized high school based on the results of DACUM job analysis. And knowledge, skills, tools, and positive behaviors, future trends/concerns about die and mold makers for apprenticeship education of specialized high school were presented.

An Empirical Study of the Causal Relationship between Job Performance, Job Stress, and Turnover Intention of Salesperson (영업사원의 직무성과, 직무스트레스와 이직의도 간의 인과관계에 대한 실증적 연구 - 직무교육과 전환손실의 조절역할을 중심으로 -)

  • Ahn, Kwang Ho;Moon, Chung Tae
    • Asia Marketing Journal
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    • v.11 no.3
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    • pp.125-149
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    • 2009
  • Many studies have been conducted to find the causal factors that influence salesforce performance and turnover behavior. This study focuses on the turnover intention of salesperson. Specifically this study argues that the causal relationship among job performance, job stress and turnover intention will be mediated by job conflict of salesperson. We develop the hypotheses from the conceptual framework and empirically test them for the salespersons of lifetime insurance companies. Based on the previous studies and conceptual framework developed in this study, we derive 8 hypotheses. <Figure 1> shows the conceptual framework from which hypotheses are derived. Hypotheses for the empirical test are as follows: H1: Job performance will have negative impact on the turnover intention. H2: Job performance will have negative impact on the job conflict. H3: Job stress will have the positive relationship with the turnover intention. H4: Job stress will have the positive relationship with the job conflict. H5: Job conflict will have the positive relationship with the turnover intention. H6: The negative impact of job performance on the job conflict will be moderated by job education/training. H7: The positive impact of job stress on the job conflict will be moderated by job training. H8: The positive impact of job conflict on the turnover intention will be moderated by the switching costs. To test the 8 hypotheses, we estimate the level of fitness and parameters of structure equation model by using AMOS 5.0. <Table 1> shows the results of empirical tests for hypotheses. <Table 2> shows the moderating effect of job training. <Table 3> shows the moderating effect of switching costs. This empirical study finds interesting results. The job training has the moderating effect on the causal relationship between job performance and job conflict. But it is found that the job training has not the moderating effect on the causal relationship between job performance and job conflict. These results may be due to the fact that Korean insurance company mainly focuses on training of the job skill and knowledge, not motivational elation of salesforce.

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The Effect of Person-Job Fit on Job Performance : Mediating Effect of Work Engagement and Moderating Effect of Work Meaning (개인-직무 적합성과 직무성과의 관계에 대한 직무열의의 매개효과와 일의 의미의 조절된 매개효과 연구)

  • Shin, In-kyu;Jung, Sung-cheol
    • Journal of Venture Innovation
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    • v.3 no.2
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    • pp.77-93
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    • 2020
  • The purpose of this study is to investigate the effect of person-job fit on job performance. In the process, the moderating effect of the meaning of work and the mediating effect of work engagement was investigated. For this purpose, survey data were collected from 304 employees working at the company organization and analyzed using correlation and regression analysis. The summary of the study is as follows. First, there is a significant correlation between realistic person-job fit and perceived person-job fit. Second, perceived person-job fit is a significant predictor of job performance. Third, there is a mediating effect of work engagement in the relationship between person-job fit and job performance. Fourth, there is a moderating effect of the meaning of work in the relationship between person-job fit and work engagement. This study demonstrates the correlation of realistic and perceived person-job fit, which has not been studied in Korea before. It was found that person-job fit influences job performance through mediating emotional variables such as work engagement. From the point of view of organization managers, there is a need to provide a work environment that is appropriate for the characteristics of the employees and to manage how employees perceive person-job fit. In particular, it is necessary to support employees to recognize that their work promotes their growth and contributes to the public good. Finally, the limitations of the study and future research tasks were proposed.

The Impact of Emotional Labor and Job Stress on the Job Burnout in the Digital Era : Focusing on Staff Accountants (디지털시대 세무대리인의 정서노동과 직무스트레스가 직무탈진에 미치는 영향)

  • Shin, Yong-Jae;Lee, Shin-Nam
    • Journal of Digital Convergence
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    • v.13 no.2
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    • pp.61-71
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    • 2015
  • This study is to examine the relationships between emotional labor, job stress, and job burnout of staff accountants. The results of the analysis are as follows. First, frequency of emotional display has a negative impact on job stress, but emotional dissonance is not associated with job stress statistically. And all types of emotional labor(emotional display, emotional variety, emotional dissonance) have no significant effects on job burnout. Second, all types of emotional labor have no significant impacts on job burnout. Third, full mediation by job stress is proved in the relations between frequency of emotional display and job burnout and between emotional variety and job burnout. But emotional labor doesn't directly impact on job burnout but it influences job burnout via job stress indirectly. These results provide a meaningful framework and theoretical basis for future research on emotional labor, job stress, and job burnout.

The Effect of Nurse Social Support and Job Satisfaction on Job Embeddedness in the Small and Medium Sized Hospital Nurses (중소병원 간호사의 사회적 지지와 직무만족이 직무배태성에 미치는 영향)

  • Kim, Eun-A
    • Journal of Convergence for Information Technology
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    • v.10 no.3
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    • pp.22-30
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    • 2020
  • The purpose of this study is to examine the effects of social support and job satisfaction on job embeddedness in the small and medium size hospital nurses. The subjects were small and medium hospital nurses in G city, and 197 data were analyzed. Data were analyzed descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and hierarchical regression analysis. As a result, supervisor support, peer support of social support, job satisfaction were reported positively correlated with job embeddedness. The study model accounted for 28.0% of job embeddedness. The most powerful variable affecting job embeddedness was job satisfaction(β=.33 p<.001). In order to promote job embeddedness of small and medium hospital nurses, it is suggested that measures for improving job satisfaction and supervisors support of social support.

The Impacts of Entrepreneurship on Organizational Culture and Job Satisfaction and Moderating Effect of Organizational Culture -Focusing on Automobile Manufacturing Enterprises- (기업가정신이 조직문화와 직무만족에 미치는 영향 및 조직문화의 조절효과 -자동차 제조기업을 중심으로-)

  • Jeong, Soo-Cheol;Cho, Young-Bohk
    • Journal of Digital Convergence
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    • v.18 no.12
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    • pp.171-182
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    • 2020
  • This study was intended to analyze the effects of Entrepreneurship on manufacturing(G-automobile) employees' Organizational Culture and Job satisfaction. A proposed model based on previous research was empirically tested via SPSS 25.0 using 349 valid samples collected from current employees of G-automobile Enterprises in Chang Won. The results of the empirical analysis are summarized as follows. First, Entrepreneurship(Innovativeness, Proactiveness, Risk-taking) had direct effects on Job satisfaction. Second, Entrepreneurship(Innovative, Enterprising, Risk-sensitive) had direct effects on Organizational Culture. Third, as a result of analyzing the effect of Organizational Culture on Job satisfaction, it was found that Organizational Culture(Development Culture, Rational Culture) had a significant positive(+) effect on Job satisfaction. The results of this empirical analysis are considered to be related to the rigid organizational culture of automobile manufacturing companies with many male-oriented field workers. In the future, research involving other automobile manufacturers is expected to be needed.

An Analysis on Job Satisfaction & Disposition of Human Resources for Effective Administration in Korean School Libraries (효과적인 학교도서관 경영을 위한 인적자원의 배치 현황 및 직무만족도 분석 연구)

  • Jung, Jong-Kee
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.1
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    • pp.165-184
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    • 2007
  • The purpose of this study is to compare the job satisfaction of school library employees with independent variables. and to discern the variables that cause the greatest impact on job satisfaction. The study's 254 questionaries were collected from December 1, 2006 to December 31, 2006 from 327 school library employees. In this study, it is proved that there are differences between the job satisfaction of school library employees and independent variables: gender, the level of school library, length of service. and employment style. Tips for the inherent roles of school library media center were Provided based on inadequacies and other findings revealed through this study.

초등교사의 직무스트레스와 감정노동이 조직몰입에 미치는 영향: 긍정심리자본의 매개효과를 중심으로

  • 조순희;변상해
    • 한국벤처창업학회:학술대회논문집
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    • 2023.11a
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    • pp.139-143
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    • 2023
  • 최근 교사들의 잇단 극단적 선택으로 학교의 변화와 상황에 대한 문제의식이 사회적으로 날로 높아지고 있다. 교직에 대한 선호도가 급격히 떨어지고 교직 이직 비율도 빠르게 높아지고 있어 교육의 질을 걱정하기에 이르렀다. 드러난 문제가 원인의 하나일 수 있으나 많은 연구에서 교사들의 직무스트레스가 심각한 수준임을 밝히고 있고, 학교교육 현장에는 교사들이 조직에 몰입하기 어려운 다양한 문제들이 있음을 밝히고 있다. 그럼에도 교육현장에서는 학생, 교사들이 함께 성장할 수 있고 모두가 만족하는 교육 활동을 실현시키고 변화와 혁신을 통해 교육역량을 높이고자 지속적으로 노력하고 있다. 본 연구는 초등학교 교사의 직무스트레스와 감정 노동이 조직몰입에 미치는 영향을 조사 분석하고 두 변인 즉 직무스트레스와 감정 노동이 직무몰입에 미치는 영향에서 긍정심리자본의 매개 효과를 알아보는데 그 목적이 있다. 교사 직무스트레스 실태를 종합적으로 파악하고자 관계 요인, 업무요인, 정책 요인으로 나누어 분석(김종민 외, 2018. 경기도교육연구원)하고 특히 스트레스 요인 중 가장 비중 있는 감정 노동 부분은 분리하여 더 상세히 분석하고자 한다. 이를 위해 경기도, 경기도, 서울, 전라남도 소재 초등학교교사 500명을 대상으로 자료를 수집하여 SPSS 20.0 프로그램을 활용하여 변인들의 기술통계치를 산출하고자 한다. 초등교사의 인구통계학적 변인간에 유의한 차이가 있는지 확인하기 위해 t-검정과 일원배치 분산분석(ANOVA)을 실시한다. 그리고 연구에 포함된 변인들간의 상관계수를 산출하고 Baron과 Kenny(1986)의 절차에 따른 3단계 회귀분석과 부트스트래핑(bootstrapping) 기법을 적용하여 매개효과의 유의성을 검증하고자한다.

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