• Title/Summary/Keyword: 지식 IT 전략

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IT 기업의 전략적 지식관리를 위한 SD모델 구축 사례

  • 박상현;연승준;김동호;김상욱
    • Proceedings of the Korean System Dynamics Society
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    • 2002.02a
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    • pp.43-63
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    • 2002
  • IT 기업과 같이 그들이 보유한 지식이 수익 창출의 근원이 되는 기업들은 개인의 경험들을 조직의 지식으로 변환하고, 보존하여 그들의 구성원들이 이러한 지식을 활용할 수 있도록 하기 위해 많은 노력을 기울이고 있다. 지식 경영의 중요성을 강조하는 많은 선행연구들은 이러한 활동이 조직 학습을 가속화시키며, 경쟁력을 강화시킴으로써 시장 변화에 대한 대응능력을 강화시킬 수 있음을 강조한다. 그러나 구성원들의 가용 시간이 곧 생산을 위한 투입 요소가 되는 IT기업에 있어서 지식관리활동은 조직 구성원들이 수익 창출을 위한 업무수행 시간을 할애해야 하고 동시에 비용을 발생시키는 딜레마를 안고 있다. 이러한 이유로 IT기업의 경우 시간과 재원의 배분은 전사 적 전략수립에 있어서 매우 중요한 정책 결정이 됨에도 불구하고 이제까지 이를 종합적인 시각에서 이해하고자 하는 연구는 그리 많지 않았다. 본 논문은 한 IT기업의 사례를 통해 비재무적 자산인 지식을 효과적으로 관리하고 이를 통하여 재무적 성과를 극대화하기 위한 시스템 다이내믹스 모델의 전략적 활용방안을 모색해 보았다. 이러한 시도는 경영자를 비롯한 의사결정 자들이 지식의 동태성과 이에 영향을 미치는 여러 영향요인들에 대한 단선적인 이해를 벗어나 종합적인 견지에서 기업이 보유한 지식의 구조와 행태를 이해하는데 도움이 될 것이며 이를 통하여 기업의 지식관리 전략 수립의 기초를 제공해 줄 것이다.

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A Study on the Real Time University System (프로세스 기반 지식경영 추진전략 프레임워크의 분석과 적용 -노동부 지식경영 추진사례를 대상으로 -)

  • Song Jae-Young;Park Doo-Hee;Rhew Sung-Yul
    • Journal of Digital Contents Society
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    • v.6 no.4
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    • pp.195-200
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    • 2005
  • Process-based knowledge management is `have knowledge operation system based in the task process and provide the accumulated knowledge of an organization for its members performing their task through a system in an appropriate format.' If it is embodied in the organization it is expected to significantly enhance the task process and knowledge. Meanwhile, Maier and Remus realized that if the organization`s strategy is added to the existing objective of knowledge management promotion strategy, it is in accord with major objectives of the process management such as BPR or BPM. Based on this, Maier and Remus devised a framework for promotion strategy of process-based knowledge management. As a result of analyzing their framework by applying it to examples of knowledge management promotion of the Ministry of Labor, it was found that process-based knowledge management should be applied in order to solve the problems and reflect improvement suggestions which had been constantly pointed out. Furthermore, the direction to be applied in connection with the improvement suggestions was presented in this study.

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Case Study on the Enterprise Microblog Usage: Focusing on Knowledge Management Strategy (기업용 마이크로블로그의 사용행태에 대한 사례연구: 지식경영전략을 중심으로)

  • Kang, Min Su;Park, Arum;Lee, Kyoung-Jun
    • Journal of Intelligence and Information Systems
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    • v.21 no.1
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    • pp.47-63
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    • 2015
  • As knowledge is paid attention as a new production factor that generates added value, studies continue to apply knowledge management to business environment. In addition, as ICT (Information Communication Technology) was engrafted in business environment, it leads to increasing task efficiency and productivity of individual workers. Accordingly, the way that a business achieves its goal has changed to one in which its individual members are willing to take part in the organization and share information to create new values (Han, 2003) and studies for the system and service to support such transition are carrying out. Of late, a new concept called 'Enterprise 2.0' newly appears. It is the extension of Wen 2.0 and its technology, which focus on participation, sharing and openness, to the work environment of a business (Jung, 2013). Enterprise 2.0 is being used as a collaborative tool to prop up individual creativity and group brain power by combining Web 2.0 technologies such as blog, Wiki, RSS and tag with business software (McAfee, 2006). As Tweeter gets popular, Enterprise Microblog (EMB), which is an example of Enterprise 2.0 for business, has been developed as equivalent to Tweeter in business circle and SaaS (Software as a Service) such as Yammer was introduced The studies of EMB mainly focus on demonstrating its usability in terms of intra-firm communication and knowledge management. However existing studies lean too much towards large-sized companies and certain departments, rather than a company as a whole. Therefore, few studies have been conducted on small and medium-sized companies that have difficulty preparing separate resources and supplying exclusive workforce to introduce knowledge management. In this respect, the present study placed its analytic focus on small-sized companies actually equipped with EMB to know how they use it. And, based on the findings, this study examined their knowledge management strategies for EMB from the point of codification and personalization. Hypothesis -"as a company grows, it shifts EMB strategy from codification to personalization'- was established on the basis of reviewing precedent studies and literature. To demonstrate the hypothesis, this study analyzed the usage of EMB by small companies that have used it from foundation. For case study, the duration of the use was divided into 2 spans and longitudinal analysis was employed to examine the contents of the blogs. Using the key findings of the analysis, this study is aimed to propose practical implications for the operation of knowledge management of small-sized company and the suitable application of knowledge management system for operation Knowledge Management Strategy can be classified by codification strategy and personalization strategy (Hansen et. al., 1999), and how to manage the two strategies were always studied. Also, current studies regarding the knowledge management strategy were targeted mostly for major companies, resulting in lack of studies in how it can be applied on SMEs. This research, with the knowledge management strategy suited for SMEs, sets an Enterprise Microblog (EMB), and with the EMB applied on SMEs' Knowledge Management Strategy, it is reviewed on the perspective of SMEs' Codification and Personalization Strategies. Through the advanced research regarding Knowledge Management Strategy and EMB, the hypothesis is set that "Depending on the development of the company, the main application of EMB alters from Codification Strategy to Personalization Strategy". To check the hypothesis, SME that have used the EMB called 'Yammer' was analyzed from the date of their foundation until today. The case study has implemented longitudinal analysis which divides the period when the EMBs were used into three stages and analyzes the contents. As the result of the study, this suggests a substantial implication regarding the application of Knowledge Management Strategy and its Knowledge Management System that is suitable for SME.

The Effects of Knowledge Sharing Culture and Strategy of Hotel Companies on the Psychological Ownership and Organizational Citizenship Behavior of MZ Generation Employees (호텔 기업의 지식공유문화와 전략이 MZ세대 종사원의 심리적 주인의식과 조직시민행동에 미치는 영향)

  • Sohyun Park;Hyunkyu Kim;Jeongwon Choi;Namho Chung
    • Knowledge Management Research
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    • v.23 no.4
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    • pp.233-250
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    • 2022
  • This paper aims to verify how the knowledge sharing culture of hotel companies affects psychological ownership awareness and organization citizenship behavior through knowledge sharing of millennials and generation Z employees. It also assumed that two types of knowledge, such as tacit knowledge and explicit knowledge, would have the effect of controlling knowledge sharing culture and knowledge sharing. This paper collected data from 138 employees working in hotels in the metropolitan area. As a result of the empirical analysis, it was found that the knowledge sharing culture of hotel companies influenced knowledge sharing. In addition, it was confirmed that it had a positive effect on psychological ownership and organizational citizenship behavior. In the case of hotel companies, it was found that the tacit knowledge was more effective in inducing knowledge sharing among employees that the explicit knowledge. If a company provides a knowledge-sharing culture using various forms of tacit knowledge strategies, it is expected to increase the organizational citizenship behavior and psychological ownership of MZ generation employees.

National Information Strategies to Integrate the Dispersed Information and Knowledge Resource (국가 지식정보자원의 전략적 연계 체제 구축에 관한 고찰)

  • 곽동철
    • Journal of the Korean Society for information Management
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    • v.21 no.1
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    • pp.119-144
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    • 2004
  • Given Korea does not have a competitive edge compared to developed or other competing countries in national information and knowledge resource, it is necessary to consider ways to ensure the best out of the limited resource. It is believed that Korea has to develop a national information policy which enables effective and efficient communication, management and availability of information resource within Korea. In order to ensure the strategic integration of information and knowledge resource in Korea, this research encompasses the followings: First, the needs for establishing a strategic system that helps ensure the integration of information and knowledge resource on national level are probed, Second, current status of national information and knowledge management policy is reviewed, and some problems are brought forward, Third, to resolve the problems a strategic approach to the integration of information resource according to material types and individual institution's characteristics is proposed, fur effective allocation of government budget. Ant finally, based on the findings and models proposed, a national information strategy to integrate the dispersed information resource is suggested.

The effects of knowledge management strategy on the management performance in the hotel industry (호텔기업의 지식경영전략이 경영성과에 미치는 영향)

  • Kim, Hyoung-Gu;Son, Jae-Young;SunWoo, Young-Soo
    • Journal of the Korea Society of Computer and Information
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    • v.14 no.3
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    • pp.227-235
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    • 2009
  • The ultimate goal of hotel corporations is to maintain their existence by securing competitive advantages over their competitors. In order to secure competitive advantages, they need to shed off the conventional paradigm of company management, which increasingly grows weaker as the industrial society turns into a knowledge-based one, and make effective use of knowledge, which is the core source of their wealth and competitiveness, in their management. Thus this study set out to identify knowledge management strategy to result in great management performance to hotel corporations. It also aimed to suggest specific action plans for them to do knowledge management efficiently based on the results. The causal relations between the knowledge management strategy and management performance were examined to figure out the former's influences on the latter. As a result, Two types of knowledge management strategy seemed to have positive(+) impacts on competitive advantages, but negative(-) impacts on financial performance.

A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities (지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구)

  • Kim, Myung-Soo;Song, Sang-Ho
    • The Journal of the Korea Contents Association
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    • v.21 no.5
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    • pp.592-606
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    • 2021
  • This study examines the impact of knowledge management strategies and knowledge management determinants for each type of knowledge management of a company on knowledge activities, and because each company's situation and conditions are different, it is necessary to approach each knowledge management type. The analysis was conducted using the SPSS 18.0 program targeting 81 companies that have introduced knowledge management systems or knowledge management by categorizing them into technology-oriented and combined types. The result is that Initial types are based on changes in organizational structure and active adoption of information technology, and the Organizational knowledge centers use management systems (CEO support, performance compensation system, education and training system) and infrastructure building and information technology to maximize individual knowledge. The Information technology-oriented types rely more on information technology such as infrastructure building and information technology use rather than organizational knowledge. and the Combination type is understood as an educational and training system and decentralized organizational structure for the overall expansion of the organization. Through this study, effective and significant strategies, knowledge management determinants, and knowledge activities for each type were presented.

Study of Management and Operation for IT Service Based on Unification TRM (통합 TRM 기반의 IT 서비스 관리 및 운영 방안 연구)

  • Park, Soo-Ile;Park, Jong-Ku;Choi, Sung-Bae
    • 한국IT서비스학회:학술대회논문집
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    • 2008.11a
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    • pp.395-398
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    • 2008
  • 기술로드맵의 가장 큰 가치는 기술로드맵 자체보다는 그것을 작성하기 위한 일련의 활동과정이라 할 수 있다. 기술전략의 실제적 Tool로서 효과를 발휘, 기술전략수립에 활용되기 위하여, 국가적으로 산업별 로드맵 작성에 적극 나서서 각 산업별, 기술별 발전방향을 제시하기 위하여. 올해 지식경제부는 "지식경제 통합기술청사진"을 발표하였다. 본 논문에서는 "지식경제 통합기술청사진"에 관하여 전반적인 사항들에 관하여 집어보고, 국가 정보 자원관리 차원에서 통합기술청사진을 IT서비스 차원에서의 체계화를 통하여, 관리 및 운영방안에 대한 전략적인 접근을 하고자 한다. 통합 TRM 기반의 IT서비스 관리 및 운영방안에 관련된 부분들을 분석하여 효율적으로 관리 및 활용할 수 있는 운영 방안을 제안한다.

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Students' Informal Knowledge of Division in Elementary School Mathematics (자연수의 나눗셈에 관한 초등학교 학생의 비형식적 지식)

  • Park, Hyoun-Mi;Kang, Wan
    • Journal of Elementary Mathematics Education in Korea
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    • v.10 no.2
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    • pp.221-242
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    • 2006
  • For teaching division more effectively, it is necessary to know students' informal knowledge before they learned formal knowledge about division. The purpose of this study is to research students' informal knowledge of division and to analyze meaningful suggestions to link formal knowledge of division in elementary school mathematics. According to this purpose, two research questions were set up as follows: (1) What is the students' informal knowledge before they learned formal knowledge about division in elementary school mathematics? (2) What is the difference of thinking strategies between students who have learned formal knowledge and students who have not learned formal knowledge? The conclusions are as follows: First, informal knowledge of division of natural numbers used by grade 1 and 2 varies from using concrete materials to formal operations. Second, students learning formal knowledge do not use so various strategies because of limited problem solving methods by formal knowledge. Third, acquisition of algorithm is not a prior condition for solving problems. Fourth, it is necessary that formal knowledge is connected to informal knowledge when teaching mathematics. Fifth, it is necessary to teach not only algorithms but also various strategies in the area of number and operation.

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미래 지식정보사회의 정보보호 전략 프레임워크

  • Hwang, Jung-Yeon
    • Information and Communications Magazine
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    • v.26 no.1
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    • pp.31-37
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    • 2009
  • 우리나라는 세계 최고 수준의 IT 인프라를 기반으로 네트워크 및 서비스 융합, RFID 등 u-IT 서비스 확산 등을 통해 유비쿼터스 사회로 빠르게 진입하고 있다. 향후 디지털 융합이 가속화됨에 따라 시간과 공간의 제약 없이 원하는 정보의 획득 활용이 증가하고, u-Health, u-learning 등 IT가 타산업과 융합되면서 높은 부가가치를 창출할 것으로 전망 된다. 그러나 정보화의 급속한 진전에 따른 사회 전반의 편의성과 효율성이 향상하였으나, 해킹 바이러스, 개인정보 유출사고, 스팸 등 역기능으로 인한 피해도 확산되고 있다. 최근에는 네트워크 방어체계를 무력화시키는 지능화된 해킹, 대량의 고객정보 유출, 사회공학 기법을 활용한 피싱 등 이용자의 자산과 프라이버시를 침해하는 사이버범죄 증가 등으로 이용자자산과 권리 보호관점에서의 정보보호의 중요성이 부각되고 있다. 향후 시간과 장소에 상관없이 지식정보를 활용하여 편리하고 쾌적한 생활을 누리게 하는 지식정보사회는 예측 불가능한 위험이 곳곳에 산재한 정보위험사회로의 진입을 의미 할 수도 있다. 그러므로 미래사회에서 예상되는 위협을 예측하여 효과적으로 사전에 예방할 수 있는 체계를 마련하는 것은 안전하고 신뢰할 수 있는 지식정보사회를 향유하기 위한 전제조건으로 작용한다. 이에 본고에서는 미래 지식정보사회에 대비한 정보보호 전략으로 안전한 u-사회 청사진 설계 및 환경조성 선도와 국제화, 사이버위협 예방 및 대응체계의 입체적 조화와 융합, 정보보호 기술 제품 산업간 선순환 촉진과 성장 등 3대 전략을 설정하고 실행방안을 제시한다.