• Journal of the Korea Convergence Society
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• v.9 no.12
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• pp.355-363
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• 2018

Found pesticide-contaminated eggs in 2017, the situation became a hot issue in many countries in the world as well as Korea. In the context of the pesticide-contaminated egg, this study explored that preventive behavioral intention would be predicted by perceived susceptibility and severity from health belief model, trust in the government and evaluation of information from the government, and subjective knowledge. We found that preventive behavioral intention was explained by perceived severity (${\beta}=.262$, t=3.531, p<0.001), trust in the government (${\beta}=.25$, t=3.281, p<0.001), and evaluation of the information from the government (${\beta}=.226$, t=2.936, p<0.01) through stepwise multiple linear regression analysis. The findings imply the government would administer policy in terms of credibility, accuracy, and consistency for decreasing the public's sense of unease and panic when a similar incident occurs.

• Journal of Service Research and Studies
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• v.6 no.2
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• pp.215-232
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• 2016

As the development of service marketing, research on service failure has gained more and more attention. This research aims to explore factors influencing the service failure severity perception, focus on consumers' internal propensity, ZOT(zone of tolerance) about service and comparison with other consumers in service failure situation. According to study results, it revealed that past experience satisfaction has negative effect on the zone of tolerance about service failure. Company image also has negative effect on the ZOT about service failure. While service importance has negative effect on the ZOT about service failure, it has positive effect on the perceive service failure severity. The ZOT about service failure has negative effect on perceived serviced failure severity. In contrast, social comparison perception level has no effect on perceived service failure severity, and negative affectivity also has no effect on that. In Conclusion, five hypothesis are accepted among seven hypothesis. This study gives important point to researchers and service providers in the service industry. For researchers, the result will be helpful them to further develop service failure and recovery framework. For service providers, the results will suggest specific guidelines for recovering the service failure. They can place emphasis on the serious point, so they can get a effective performance from the recovery strategy.

• Journal of the Korea Convergence Society
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• v.8 no.11
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• pp.413-421
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• 2017

This study explored relationships between health perception and behavior of Korean relevant to particulate matter(PM) as PM in the atmosphere getting worse. To investigate the relationship in the personal hygiene dimension, we analysed the structural relationships among multi-dimensional health locus of control, perceived susceptibility and severity, and health behavior intention. Except internal among three tendencies of multi-dimensional health locus of control, chance and powerful other had an effect on perceived susceptibility and severity, respectively. Perceived susceptibility and severity also had a positive effect on the intention. Thus, to facilitate PM-related disease prevention, timely and reliable information should be supplied with the solution for lessening damage from PM, and then training for internalizing locus of control should be encouraged through eliminating fear and uncertainty. Finally, we discussed suggestions for future study.

• Journal of Digital Convergence
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• v.17 no.8
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• pp.471-479
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• 2019

The purpose of this study was to investigate the determinants of preventive behavior intention to the particulate matter. The results based on the survey of 280 university students showed that the perceived susceptibility and barriers to the particulate matter do not have statistically significant effects on the preventive behavior intention. However, perceived severity and benefits, subjective norm, and self-efficacy to the particulate matter had statistically significant positive effects on the preventive behavior intention. The results of this study suggested that communication strategies to increase perceived severity and benefits, subjective norm and self-efficacy should be required to improve the degree of preventive behavior intention to the particulate matter of college students. It is expected to contribute explaining preventive actions against environmental hazards such as air pollution in the future.

• Journal of Venture Innovation
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• v.5 no.2
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• pp.49-66
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• 2022

This study intends to examine how the perception of covid-19 risk affects consumers' consumption behavior based on previous studies in a situation where the spread of covid-19 is prolonged. This study demonstrates how consumers' perception of covid-19 risk affects online and offline consumption behavior through the perceived severity, perceived vulnerability, coping effectiveness, and self-efficacy of the revised protective motivation theory (Rogers, 1983). We want to test it through analysis. In order to achieve the purpose of this study, consumers living in Seoul and Gyeonggi Province who have purchased within the past 3 months were selected as a sample. In addition, variable data such as risk perception of covid-19, perceived severity, perceived vulnerability, coping effectiveness, self-efficacy, online purchase attitude and purchase intention, offline purchase attitude and purchase intention were collected through the questionnaire.A total of 363 copies of valid responses were tested to test the hypothesis of the relationship between variables through the covariance structure model. The analysis results of this study were first, that covid-19 risk perception had a significant positive (+) effect on perceived severity, perceived vulnerability, and coping effectiveness. Second, perceived severity and perceived vulnerability were found to have a significant positive (+) effect on offline purchasing attitude. Third, perceived severity, perceived vulnerability, coping plan effectiveness, and self-efficacy were all found to have significant positive (+) effects on online purchase attitude. Finally, it was found that offline purchase attitude and online purchase attitude had a significant positive (+) effect on offline purchase intention and online purchase intention, respectively. Also, it was found that online purchase attitude had a negative (-) effect on offline purchase intention. The results of this analysis will provide meaningful implications for the establishment of strategies for distribution channels according to the social risk of infectious diseases.

• Culinary science and hospitality research
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• v.16 no.2
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• pp.15-30
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• 2010

This study investigates the effect of seriousness and controllability of service failure on perceived fairness, reliability, satisfaction and loyalty of customers. The result of the study is as follows. First, it was expected that a control-attribute and a seriousness-attribute would have an negative(-) impact on perceived fairness-attribute; however, the result showed that both did not have an negative impact on it. Next, a fairness-attribute of a procedure had a significant effect on trust, and a fairness-attribute of interaction and a fairness-attribute of distribution had a significant effect on trust and satisfaction. Lastly, trust had a significant effect on satisfaction while satisfaction had a significant effect on loyalty. Based of the result of this study, food-service enterprises need to perform a fast process of a recovery to overcome service failure rather than confirming a control-attribute and a seriousness-attribute of service failure. Also, they should set up a process of the recovery in the order of trust, satisfaction, and loyalty and check if this process is promptly carried out.

• Journal of the Korea Convergence Society
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• v.10 no.12
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• pp.411-420
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• 2019

This study analyzed the effective message strategy for the TB prevention campaign. This study examined the differences in the perceived susceptibility, perceived severity, and behavior intention according to the message orientation(individual-social) and the message presentation style(statistical-narrative). The results showed that individual message is more effective than social message in terms of perceived susceptibility and perceived severity. There was no significant difference between statistical and narrative messages. Finally, in the case of individual message, narrative messages were more effective than statistical messages; and in the case of social message, social messages were more effective than narrative messages. Based on these results, theoretical implications were discussed and a practical strategy for TB prevention campaign were proposed.

• The Journal of the Korea Contents Association
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• v.19 no.4
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• pp.303-314
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• 2019

The purpose of this research is to analyze the actual behavior of foreign students health behavior and toothbrush behavior, analyze the relationship with health beliefs, and prepare basic materials for maintaining and promoting foreign students health. Analyzed with the SPSS WIN 12.0 program and gained meaningful results(p<.05). The gross average of health beliefs was 3.71.Perceived sensitivity mean was 2.99, perceived seriousness mean was 3.47 and perceived profitability mean was the highest at 4.35.In the case of Health beliefs according to health behavior and oral health behavior, perceived sensitivity and health beliefs was high in non-drinking. Perceived profitability and health beliefs was high in non-smoking. Health beliefs, perceived importance and profitability were high at the replacement time of brushing where the crust was sensitive in the range of brushing. In the brushing range, perceived sensitivity was high. In the brushing exchange cycle, health beliefs, perceived seriousness and perceived profitability were high. As a result of regression analysis, non-smoking(p=.009), brushing exchange time was 1-3 months (p=.000), health belief was high. A comprehensive systematic education of appropriate health and brushing behavior will be carried out for international student health promotion.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.27 no.6
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• pp.1507-1517
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• 2017

Generally, information breach incidents are thought to be caused by external hackers. However, both direct and indirect information breach incidents by insiders are more frequent than by external hackers. It also accounts for more than half of the total information breach, so it should be prepared against insider breach. In this study, based on General Deterrence Theory(GDT) and Rational Choice Theory(RCT), we integrated the risk sensitivity and situational anxiety, which were studied in the field of traffic psychology to construct research model. Result of analysis shows that the impact of risk perceptions on the severity and certainty of perceived punishment was not statistically significant, but perceived benefits, situational anxiety, and severity and certainty of perceived punishment were found to influence the information breach intention.

• Korean Journal of Culture and Social Issue
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• v.13 no.3
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• pp.127-153
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• 2007

The study aims to examine the effects of crime on societal anxiety. For this purpose, two studies were conducted. In study 1, the data were collected from 286 students(male 160, female 126) regarding perceived seriousness of crime, estimation of crime occurrence, societal anxiety, and estimation of change in these 3 variables every 3 years from 1993 to 2011. The means of the 3 variables were higher than the midpoint of the scale. And the means of all the 3 variables gradually increased from 1993 to 2011 and the change patterns were very similar. Furthermore, the estimation of crime occurrence and perceived seriousness of crime were significant predictors of societal anxiety. Study 2 was conducted to explore the effect of frequency estimation of the criminal acts on the societal anxiety. The data from 259 subjects(male 141, female 118) were analysed. The occurrence of frequency of 7 types of crimes including 25 criminal acts were estimated and societal anxiety was measured. The results of study 2 showed that only the major crime was significant a predictor of societal anxiety, and among the major crimes, arson was a significant predictor of the dependent variable. Implications and limits of the studies are discussed.