• Journal of the Korean Society of Food Science and Nutrition
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• v.41 no.2
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• pp.270-277
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• 2012

The purpose of this study was to evaluate the importance and satisfaction level foreigners place on human and physical evidence service in Korean restaurants based on nationality such as American/European, Japanese, Chinese, and Southeast Asian. The research was performed by using questionnaires conducted from August to September on 365 foreigners living in Busan. Total mean scores for the importance (3.96/5.00) and satisfaction (3.33/5.00) of Korean restaurant human and physical evidence service were significantly different (p<0.01), as the gap was -0.63. The mean scores of the gap were -1.03 for cleanliness of dining area, -1.01 for cleanliness of tableware, and -0.95 for easily understandable menu board. The mean scores of satisfaction for Southeast Asian individuals (3.77) were significantly (p<0.01) higher than those of American/European (3.40), Chinese (3.37), and Japanese (2.81). The importance and satisfaction grid showed that an easily understandable menu board and a brief description of the food or menu scored high for the importance and low for the satisfaction in American/European, Chinese, and Japanese individuals. Cleanliness of the dining area, cleanliness of tableware, cleanliness of staff appearance, kindness of employees, rapid resolution of complaints, and prompt and quick service scored high for importance and low for satisfaction in Japanese. However, Southeast Asians were satisfied with human and physical evidence service of Korean restaurants.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2012.11a
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• pp.149-163
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• 2012

1990년대까지 정부출연연구기관은 우리나라의 과학기술을 선도하는 연구개발의 한 주체로서 중요한 역할을 담당해 왔으나, 최근 급속히 변화되고 있는 경제 사회 및 기술적 환경 속에서 정부출연연구기관의 역할 및 위상에 대한 문제점들이 선행연구에서 지적되고 있다. 현재 정부출연연구기관은 각자의 역할 및 위상에 따라 다양한 형태로 정부R&D 과제들을 수행하고 있는데, 이 중 특정 기술분야 및 기술단계에 집중된 과제를 수행하는 출연연구기관이 있는 반면, 다양한 기술분야 및 기술단계의 과제를 수행하는 출연연구기관도 있다. 한 분야에 집중된 과제의 수행은 해당 기술분야의 노하우(know-how), 지식, 기술을 집중적으로 축적하고 해당 분야에 대한 전문성을 제고함으로써 높은 논문성과를 이끌어 낼 수 있을 것이다. 그러나 한 기관에서 다양한 분야의 과제를 수행하는 것 또한 여러 분야의 지식이나 기술을 획득 보유하게 함으로써 다양하고 창의적인 연구를 가능하게 하고, 지식 및 기술 간 융합에 따른 시너지 효과를 통해 높은 논문성과를 도출하는데 기여할 수 있을 것이다. 이처럼 판단하는 시각에 따라 기관이 수행하는 과제의 집중화 정도가 논문성과에 미치는 영향이 상반되게 해석되는 상황에서, 본 연구를 통해 실제 우리나라의 출연연구기관의 경우 그 영향이 어떻게 나타나는지 실증분석을 통해 살펴보고자 한다. 이에 따라 논문을 주요 연구성과로 하는 기초기술연구회 소속 정부출연연구기관을 대상으로 정부출연연구기관이 수행하는 과제특성의 집중화 정도에 따라 집단을 분류하고, 이들 집단 간의 논문성과 차이를 비교 분석함으로써, 출연연구기관 특성에 따른 차별화된 정책 운영에 대한 시사점을 제시하고자 한다.

• Journal of Korea Society of Industrial Information Systems
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• v.4 no.3
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• pp.59-70
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• 1999

Scholars and researcher have carried out many studies attempting to measure the user satisfaction as the performance variable of information system. However, the theoretical investigation has not been clearly conducted due to the differences in concepts, variables, and methods in measurement. Thus, it is important to examine the causes of differences and to suggest to conceptual model. First, an extensive review of the previous studies is presented to identify the concepts, methods, and the limitations. Second, the implications of the literature review are discussed. Third, based on the implications, the conceptual model of evaluation of information system composed of the factors influencing user satisfaction is suggested. This model analyzes the explicit interrelationship between the influencing factors (independent variable) and the measuring factors (dependent variable). The model also assesses the correlation and the relative importance among the independent variables.

• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.367-374
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• 2020

This study was conducted to provide basic data for prioritization of family support services by examining the importance and performance of family support for parents of children with special education. To achieve the purpose of the study, a questionnaire survey was conducted with 220 parents of children from special education nationwide. As a result of the study, the importance of all 29 family support service items was rated high, but the performance level was low, and statistically significant differences were found. In addition, as a result of analysis of importance and performance, family support services related to physical and physical well-being and disability-related support were evaluated as high-priority, low-practice services, and it was a task that should be presented as a priority in family support services. On the other hand, it was found that family support services in the areas of family interaction support or emotional well-being were considered to be services that should be avoided due to their low importance but high performance. Based on the results of these studies, the direction for the operation of family support services for children with special education needs to be suggested in the future.

• Journal of Convergence for Information Technology
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• v.8 no.2
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• pp.163-169
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• 2018

The purpose of this study is to analyze educational needs and perception of job performance in the community service investment program service providers. Data were collected from 619 service providers and was analyzed by t-test. In the case of the director, there was a significant difference in 10 professional qualification areas, 2 business management areas, 4 customer management areas, and 4 service development and marketing areas. In the case of the practitioners, there was a significant difference in 3 professional qualification areas, 2 business management areas, 2 customer management areas, and 5 service development and marketing areas. In the case of the therapist, there was a significant difference in all 35 areas. These findings offer theoretical background and practical implications for the education direction of community service investment program service providers.

• Annual Conference of KIPS
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• 2010.04a
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• pp.973-976
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• 2010

제안요청서(RFP)는 사업목적 달성을 위해 발주자가 공급자의 제안을 받기 위한 요구사항을 정의한 문서로 프로젝트 목표 수행의 중요한 요소이고, 불명확한 요구사항과 요구의 변경, 외부 수행 작업의 문제, 일정과 예산의 비현실성 등은 프로젝트의 성공적인 수행을 저해하는 위험요인이다. 본 논문에서는 2005년부터 2009년까지 공공 SI(System Integration) 프로젝트의 RFP를 대상으로 첫째, 미국 프로젝트 표준규격인 PMBOK(Project Management Body of Knowleage) 지식 및 관리 프로세스 영역을 적용하여 현황을 분석하였고 둘째, Core와 Support 프로세스 영역을 비교분석하고, 셋째, Core 프로세스의 범위, 일정, 비용 영역에 대해 분석하였다. 연구결과로 공공 SI RFP의 범위, 일정, 비용을 의미한 항목에서 분명한 차이를 보여 보완이 요구되었다. 향후 본 연구를 통해 공공 SI 프로젝트의 RFP 작성시 명확성을 제고하여 프로젝트 성공 수행에 도움이 되도록 하고자 한다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.1
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• pp.145-180
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• 2019

This study was performed in order to derive components that users with disabilities demand first when using library services by analyzing the actual usages and demands of handicapped users according to different types of disabilities. The results of the study are as follows: First, the actual situation of library disabled users was analyzed according to types of disabilities. Second, the importance and satisfaction level of disability types were investigated for the main components of the library disability service. Third, major components of library services were analyzed using Borich's Needs Assessment Model for the disabled and ways of activating library services by types were suggested. Fourth, we analyzed the differences according to different purposes of use by the disabled within Borich's Model for the main items of library services. We also proposed a plan to meet the purpose of library use by each type. Fifth, we analyzed the differences by type of users in Borich's Model for the major items of library services and thus suggested solutions to improve library services by types of disabilities.

• Journal of the Korea Institute of Building Construction
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• v.16 no.6
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• pp.519-527
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• 2016

The demand of construction risk analysis is rapidly increased to improve the competitiveness of construction companies and the sound management of the construction project. However, estimating the amount and uncertainty of the risk is difficult due to the wide range of risks in the construction industry. Moreover, most of the research on risk management of construction risk is only focused on the causes of risk without separate the internal and external risk. This study statistically analysis the internal risk and external risk based on the accidents cases which are caused at construction sites to define the difference and importances of the risk. An accident cause analysis and T-test analysis are carried out to reach the goal of study. The results of the study are expected to be used as a guideline of construction project risk analysis.

• Journal of Korean Library and Information Science Society
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• v.46 no.3
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• pp.381-405
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• 2015

This research performed on the development process of subject guide of Korean modern literature is to show subject guide and find improvements and to reflect user's requests regarding subject access too development. Survey was performed on user's awareness and the result from analyzing 307 questionnaires are as follow. Firstly, understanding and utilization experience of subject guide were very low while future intension to utilize the subject guide was very high. Secondly, not only the original materials but also derived materials showed high result regarding the importance of production type of Korean modern literature. Lastly, Regarding the establishment of materials, establishment by writer, genre, time or trend was preferred in overall but difference was shown by group.

• Journal of Korea Society of Industrial Information Systems
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• v.16 no.4
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• pp.107-117
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• 2011

Smartphones are widely used as a mobile communication devices with more advanced computing ability and connectivity than a contemporary feature phone. As the market expands, many brand-new smartphones are released and chosen by (potential) smartphone users. In spite of smartphone's popularity, little research of the factors affecting the evaluation of smartphones and their influences on smartphone choice have been performed. Therefore, we aim to analyze evaluation factors of smartphone selection and use in this research. We use Fuzzy Analytic Hierarchy Process method, a Multi-Criteria Decision Making (MCDM) model, to find the relative importance among the factors considering the fuzziness of pair-wise comparison using AHP. After reviewing related works and interviewing the focus group, we extract the five independent factors influencing the choice and use of a smartphone. Pair-wise comparison and triangle fuzzy numbers are used to calculate the relative importance of factors. We analyze not only the whole interviewees' responses, but the differences between smartphone users and non-users. Practical implications are delivered in concluding remarks.