• Industry Promotion Research
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• v.2 no.1
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• pp.57-62
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• 2017

This study analyzed the effect of department leadership 's leadership on department performance. The questionnaires were distributed from September 22, 2013 to October 13, 2013 to Daejeon and Chungnam area workers. The results of this study are as follows: First, the leadership of department head has a significant effect on the performance of department. (P <.001, ${\beta}=.613$), and task efficiency was statistically significant (p <.01, p = .270) The results of this study are as follows. Second, the communication ability of department heads showed a significant correlation between the department work efficiency and p <.01 significance level. In other words, it was confirmed that there was a positive correlation between department manager's communication ability and initiative' s achievement. The purpose of this study is to identify the importance of individual, organizational, and environmental factors by analyzing the influence of department leadership's leadership on departmental performance, and to investigate the differences according to individual characteristics of workers.

• Journal of Convergence Society for SMB
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• v.6 no.3
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• pp.7-12
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• 2016

This paper aims to examine the adoption of several management tools & techniques(MT&T) by the Strong Small Business Enterprises (SSBE) in Korea, In addition, the paper examines the impact of the adopted MT&T techniques on a company's overall performance. The paper used a questionnaires survey method to gather the required data. The paper used descriptive statistics, correlation and regression techniques to analyze the data. The paper found that benchmarking, BSC, IMS and TQM are among the MT&T techniques widely adopted by SSBE. In addition, the paper found that the adoption of MT&T techniques significantly influenced the companies' overall performance. More specifically, the paper found that the adoption of BSC significantly influenced that the companies' profitability, customer satisfaction, market position and sales growth for exisiting services and products. The findings this paper provide could be considered important and useful for advancement of companies adopting MT&T techniques to improve their performance.

• International Area Studies Review
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• v.15 no.2
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• pp.303-328
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• 2011

Over the past 30 years, China has maintained an annual growth rate of approximately 10%. But now China is confronted by an energy shortage and environmental pollution problems. In order to solve these environmental problems, China is not only making environmental laws and regulations to strengthen supervision, but also increasing the relevant budget. Environmental Management of Supply Chain is one of the most important tasks so that Chinese companies may effectively reduce environmental pollutions. Therefore, many empirical researches on environmental management of Chinese companies are very necessary. This study tested the actual effects on SCEM(Supply Chain Environmental Management) variables of Chinese enterprises in Shanghai and Shenyang. The results show that green design, green procurement, and extended producer responsibility have positive impacts on environmental outcomes.

• The Journal of the Korea Contents Association
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• v.17 no.1
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• pp.363-377
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• 2017

The purpose of this study is to investigate the impact of leader-member exchange(LMX) on employees' creativity, and task performance focusing on the mediating effect of information sharing and job involvement. Based on the review of related references, we suggested our research model and hypothesis and then tested empirically. From these analyses, we can find some significant findings. First, LMX has a positive impact on information sharing. Second, information sharing has a positive impact on job involvement, creativity, and task performance. Third, information sharing has significant mediating effects on the relationship between LMX and job involvement, creativity, and task performance. Fourth, job involvement also has significant mediating effects on the relationship between information sharing and creativity and task performance. These results showed that information sharing and job involvement played their role as a meaningful mediator.

• 한국벤처창업학회:학술대회논문집
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• 2016.04a
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• pp.157-159
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• 2016

이 연구의 목적은 소자본 외식업소 창업시 사전 준비단계 요인들의 필요성과 그 효용성을 알아보는 데 연구목적을 세우고, 서울 및 경기지역에 소재하고 있는 외식업체 창업자들을 대상으로 전문조사원이 설문조사를 실시하여 수집된 자료를 spss(통계 패키지 프로그램)를 활용하여 분석하였다. 창업전 준비단계별 중요성 평가와 경영성과 간의 관계를 규명함으로써 새로 소자본 외식업소 창업을 하고자 하는 예비 창업자들에게 좀 더 효율적인 정보를 제공하고자 한다. 연구 결과, 창업준비성 요인인 창업교육, 창업동기, 업종경험, 자금조달 능력,사업자 역량, 가족의 동의, 창업자의 건강이 타 요인 대비 더 많이 강조되었으며, 창업준비성 요인에 대한 경영성과 우수집단의 중요성 평가가 저조집단 대비 통계 적으로 유의미하게 높았다. 업종(아이템) 선정 요인인 아이템과 창업자, 창업자금, 입지와의 적합성, 수명주기, 향후 발전성, 유행성, 노동력 공급의 용이성이 타 요인 대비 더 많이 강조되었으며, 아이템 선정 요인에 대한 경영성과 우수집단의 중요성 평가가 저조집단 대비 통계적으로 유의미하게 높았다. 상권내 입지분석 요인인 경쟁점포, 유동인구, 교통 편리성, 주목성, 가시성이 타 요인 대비 더 많이 강조 되었으며, 상권내 입지분석 요인에 대한 경영성과 우수집단의 중요성 평가가 저조집단 대비 통계적으로 유의미하게 높았다. 이 같은 결과는 여러 준비단계 중 특히 창업준비성 요인과 아이템선정 요인, 상권내 입지분석 요인이 중요하며, 이는 장기적으로 안정된 경영을 뒷받침해주는 요인임을 시사한 것으로 볼 수 있다.

• International Area Studies Review
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• v.15 no.1
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• pp.135-169
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• 2011

This study is for analyzing the management performances of Korean tourism firms, operating as preparing strategically against FTA which is one of the most importantly external environment in international management since in the middle of 1990s. The main purpose is to test empirically some relations between the management performances and the levels of ownership-specifics advantages of Korean tourism ones. To be exact, the dependent variables of management performances are classified with sales, profits and management satisfaction, while the independent ones of the competitive advantages are sorted with the 5 following factors like marketing, product development, service supply, finance and organization culture. The survey of Korean tourism enterprises engaging in management activities in Korea is implemented by collecting questionnaires. And for testing the hypothesis, the analyzing tools are being used for correlation, reliability, validity, multi regression and the path analysis of structural equation modeling. As a result, Marketing is certified as only common factor to influence three dependent variables of sales, profit and management satisfaction positively.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.10 no.5
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• pp.1052-1059
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• 2009

Health care has become one of the paramount issues of the 21st century as governments and individuals grapples the complex problems associated with contemporary medical care such as cost, affordability, and shifting demographic trends. The purpose of this study was to develop the critical success factors of medical tourism for health-care organizations and to measure the wights of these factors. For this purpose, we gathered the data from doctors, travelling agencies and scholars. about the success factors of medical tourism. Exploratory and confirmatory factor analysis was carried out to determine the factors as the Critical Success Factors of medical tourism. We did also the research to evaluate the validity and reliability of these factors. After that the Analytical Hierarchy Process (AHP) was applied to analyze the weight and significances among these factors. Factor analysis resulted in 15 major factors (Eigenvalue > 1.0). The AHP analysis showed the list of Critical Success Factors weighted by its significance priorities. The recommendable degree of reliability and validity suggests that these factors could be the valuable refences for the policy making process of the medical tourism in Korea.

• Information Systems Review
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• v.5 no.1
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• pp.113-127
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• 2003

In recent studies, there has been much interest in knowledge sharing between the company and customer. Yet, there is little empirical work on the impact of the factors on CRM performances. The purpose of this study is empirically analyzing the effects of organizational factors of knowledge management, CRM system factors, and trust on CRM performances. The findings indicate that 3 factors (knowledge-oriented organizational culture/characteristic, technical systems, trust) are significantly related to CRM performances. However, the relationships between other factors (knowledge-oriented leadership, knowledge-oriented strategy, education & reward) and CRM performances are not significant.

• Asia Marketing Journal
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• v.1 no.2
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• pp.36-55
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• 1999

서비스 인카운터의 제고는 서비스기업의 마케팅성과에 매우 중요하다. 서비스 인카운터는 서비스기업의 경쟁전략과 서비스전달시스템간의 적합성에 의해 영향을 받는다. 그러므로 서비스기업의 경쟁전략과 서비스전달시스템간의 적합성정도는 서비스기업의 마케팅성과를 높이는데 있어 핵심성공요인이 된다. 본 논문은 금융산업을 대상으로 서비스기업의 경쟁전략, 서비스전달시스템 결정요인, 서비스전달시스템의 유형간의 적합성 여부가 마케팅성과에 미치는 영향에 대해 실증분석을 하였다. 실증분석 결과 서비스기업의 경쟁전략과 서비스전달시스템 결정요인간의 적합도가 높을수록, 그리고 경쟁전략과 서비스전달시스템의 유형간의 적합도가 높을수록 마케팅성과가 높아지는 것으로 나타났다.

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.65-69
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• 2007

Analyzed information from research outcomes such as papers, reports and patents is important data as an indicator for setting up the direction of future research policy, as well as is essential for active sharing and dissemination of research information and cooperative work between researchers. In this paper, as a method for presenting the analyzed information easily, accurately and systematically, we describe a method that processes the information about research outcomes into ontology-based knowledge and expands the knowledge by reasoning. Especially, we focus on the definition of analyzed information from research outcomes and queries and postprocess for obtaining the analyzed information from the ontology-based knowledge.