• Journal of Digital Convergence
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• v.9 no.5
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• pp.175-191
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• 2011

To improve cooperative performance, organizations are increasingly developing its technology capabilities to maintain performance and satisfaction with its collative partners. The data for 143 collaboration experiences from domestic manufacturing firms were used to test hierarchical regression model with trust moderating between technology capabilities and collaborative performance and satisfaction. The result suggests that technological human resources, technological organization, technological leadership are the most important factors to affect positively collaborative performance and satisfaction, and there are interaction effects of trust on technological assets and technological organization with collaborative performance and satisfaction.

• Proceedings of the Korean Society for Quality Management Conference
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• 2010.04a
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• pp.171-176
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• 2010

본 연구는 지금까지의 어떤 쇼핑몰 평가 시스템보다 쇼핑몰의 다양하고도 상호 유기적인 메커니즘을 조화롭게 평가할 수 있도록 하기 위해 경영품질의 공인된 세계 기준이자 많은 기업들에게 가장 신뢰할 수 있는 자기평가 기준이며 또한 시스템 경영의 교과서 역할을 하고 있는 말콤볼드리지 국가 품질상의 평가기준을 쇼핑몰에 도입하여, 리더십, 전략기획, 고객 및 시장, 정보와 분석, 인적자원, 프로세스의 여섯 가지 관점에서 쇼핑몰의 현황을 파악하고, 이를 측정하여 일곱 번째 관점인 최종 사업성과에 어떠한 영향을 미치는지를 분석함으로써, 웹사이트 성공에 영향을 미치는 정량적인 요소들과 정성적인 요인들에 대한 포괄적인 접근을 통해 쇼핑몰 사이트를 평가하고 분석하기 위한 종합적인 모형을 제시 하였다.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.231-236
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• 2007

서비스 경제의 확산과 경쟁심화라는 현 시점에서 서비스품질은 조직의 장기적인 핵심 가치로 판단되는 것이 타당하며, 조직은 서비스품질을 확보하여 재무성과를 향상시켜야 할 것이다. 조직의 성과는 유/무형의 재무적 요소로 표현되나 이러한 재무성과의 성공과 실패는 리더십, 전략, 고객만족, 정보와 지식, 인적자원, 프로세스 등의 유기적인 체계에 의해 좌우된다. 본 연구에서는 한국표준협회 한국서비스대상의 평가지표를 기본 구조로 하여 평가 지표가 실행과제의 내용을 구성할 수 있도록 지표를 세분화 하고 서비스품질의 개선을 통해 경영성과의 증진을 도모하는 일련의 방법론과 프로그램을 개발한다. 연구의 결과는 기업이 전사적 측면에서 서비스품질 활동을 위한 지표개발로부터 실행계획수립까지의 과정에서 필요한 가이드라인 혹은 실질적인 평가 자료로 활용되기를 기대한다.

• Journal of Digital Convergence
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• v.11 no.12
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• pp.41-47
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• 2013

In circumstances that case studies of management strategy for the domestic media company were rare, this study was performed case analysis of CJ E&M, representative new media/contents company in Korea. An evolutionary perspective is applied to diversification of the business and the external environmental analysis/resource based view are applied to capability evaluation since the inauguration as analysis frameworks. Unlike other media companies, CJ E&M have increased synergies of scale through horizontal, vertical diversification and superior contents strategies. furthermore, there are many advantages of enthusiasm of the leadership, expertise, high human configuration, creative corporate culture, effective contents portfolio. However, it is necessary to note that too much emphasis on competition and the performance of the organization may make organizational atmosphere rigid and weaken the global competitiveness.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.10
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• pp.341-350
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• 2019

The aim of this study was to establish research hypotheses and conduct empirical analysis to clarify the relationship between self-leadership, self-efficacy, job satisfaction, and job performance of researchers in the energy and environment fields. Data were extracted from questionnaires returned by 165 researchers in the field of energy environment among 200 questionnaires collected for approximately three weeks. The reliability, frequency, descriptive statistics, correlation analysis, multiple regression analysis, and sobel-test were examined using the SPSS 22.0 statistical program. The self-leadership of the researcher has a positive (+) effect on self-efficacy, job satisfaction, and job performance, and the researcher's self-efficacy has a positive (+) influence on both job satisfaction and job performance. In addition, the self-efficacy and job satisfaction mediated the relationship between self-leadership, and job performance. Therefore, to improve the job performance of the researchers, it is important to establish a system for the human resource management of the affiliated institutions and revitalize the education for the self-leadership and self-efficacy improvement. In addition, it is necessary to provide an appropriate compensation system to satisfy the researchers' enjoyment, satisfaction and trust in their jobs. In particular, because self-efficacy is a very important factor for job performance, it is important to prepare an institutional strategy for strengthening the self-efficacy of researchers.

• Asia Marketing Journal
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• v.6 no.3
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• pp.99-121
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• 2004

Using Keller's customer-based brand equity framework, we attempt to understand and analyze marketing efforts that Pigeon has made to build the most valuable brand in the fabric softner marketing over the last 25 years. Our analysis revealed that first, Pigeon has developed and executed its brand system, brand elements, and marketing programs in a consistent and complementary way. Second, Pigeon's dedication to R&D as well as to customer needs has enabled it to offer a series of successful products with high quality and great value. Third, Pigeon has made good use of both scientific and intuitive approaches in the strategic management process. Lastly, the power leadership of the top management and its emphasis on personnel made a significant contribution to the success of Pigeon.

• Korean Journal of Labor Studies
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• v.24 no.2
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• pp.409-441
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• 2018

This study is a case study about the Valero Energy Corporation, the largest American independent refinery company, examining the characteristics of human resource management as a union avoidance strategy. The main research questions here are whether union substitution strategy differs clearly from union suppression strategy in the context of Valero Energy. Since the establishment in 1980, the Valero had maintained non-union tradition. The typical examples of human resource management in the non-unionized American companies are easily found in the Valero, such as strong CEO leadership, manpower policy emphasizing corporate culture and teamwork, direct communication between company and individual employees, no lay-off policy and no outsourcing policy of HRM, salary level around average of industry and best level of fringe benefits in the industry, non-union tradition and well-functioned alternative dispute resolution system and so on. Until now, based on tremendous growth and profitability, the company have applied union substitution method adopted by good companies as concrete method of union avoidance strategy instead of union suppression method that marginal enterprise prefers.

• Journal of the Korean association of regional geographers
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• v.20 no.4
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• pp.379-392
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• 2014

Southeast Asian studies in Korea have been developing rapidly, thanks to strategic and collective efforts invested by the area specialists. Especially, political scientists' contribution as 'institution builders' were remarkable. Anthropologists' leadership as 'solidarity makers' between humanities and social science is now experimenting. In terms of quantity, contribution of geography to area studies is not satisfactory yet, though geography is regarded as a discipline inseparable with area studies. However, geographers as 'horizontal networkers' can contribute to area studies through conducting research in unexplored subject and connecting the human and the physical science.

• Information Systems Review
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• v.4 no.2
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• pp.343-360
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• 2002

Ideal project manager is a critical factor for successful IS development. The purpose of this paper is to investigate the knowledge and skills requirement of IS project managers and to suggest ideas of a career path development for powerful IS project managers. From a previous research work, this paper was conducted to classify 6 domains-strategic management, business function, innovation, general management, personnel management, and technical expert- as knowledge and skills of IS project managers, and to generate IS project manager's career path which is developed through engineer, analyst and designer, planner, and project leader. The results provide a good framework to train and develop knowledge and skills of IS project mangers.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.7
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• pp.4897-4911
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• 2015

Technology developments accelerate the change of the society and companies with unparalleled pace, so large scaled projects are in progress urgently. Large scaled projects deal with high technologies and massive tasks, and these need enormous labor force and costs, it is necessary to manage strategic conflicts based on human psychology and complex system theory. However, traditional management plan fails to suggest practical mechanism for successful projects. We study failure cases and key elements, leadership for projects, and suggest project management plan with psychological and behavioral economy approach by focusing on complexity and conflict structure on large scaled projects. Project behavior management plan, suggested in this study, is designed with phased strategy and practice to solve the failure of large scaled IT projects originally and preemptively. We verified the effectiveness of behavior management plan suggested by investigating experts and working groups, and stable projects are to be progressed with introducing this plan on large-scaled projects.