Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Practical Project Behavior Management Methods for Large-scale IT Projects

대규모 IT 프로젝트를 위한 실용적 행태관리 방안

  • Received : 2015.06.11
  • Accepted : 2015.07.16
  • Published : 2015.07.31
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Abstract

Technology developments accelerate the change of the society and companies with unparalleled pace, so large scaled projects are in progress urgently. Large scaled projects deal with high technologies and massive tasks, and these need enormous labor force and costs, it is necessary to manage strategic conflicts based on human psychology and complex system theory. However, traditional management plan fails to suggest practical mechanism for successful projects. We study failure cases and key elements, leadership for projects, and suggest project management plan with psychological and behavioral economy approach by focusing on complexity and conflict structure on large scaled projects. Project behavior management plan, suggested in this study, is designed with phased strategy and practice to solve the failure of large scaled IT projects originally and preemptively. We verified the effectiveness of behavior management plan suggested by investigating experts and working groups, and stable projects are to be progressed with introducing this plan on large-scaled projects.

본 기술의 진화는 역사상 유래 없는 속도로 사회와 기업의 변화를 가속하고 있고 요구되는 대응을 위해 대형 IT 프로젝트가 긴박하게 추진되고 있다. 고도의 기술과 대규모 업무를 다루고, 막대한 인력과 비용이 투입되는 대규모 프로젝트는 인간 심리와 복잡계 이론에 기반한 전략적 갈등관리가 요구되나, 기존의 관리방법은 이에 부응하는 실용적 기제를 제시하지 못하는 실정으로 프로젝트 실패가 증가하고 있다. 본 연구는 적절한 해법을 찾기 위해 프로젝트 실패 현황과 성과 요인, 프로젝트 리더십에 대해 관련 연구하였고, 대형 IT 프로젝트의 복잡성과 갈등구조에 주목하여 기존의 프로젝트 관리방안에서는 간과하였던 심리학적, 행동경제학적 접근을 접목하였다. 논문에서 제시한 프로젝트 행태관리 방안은 대규모 IT 프로젝트의 주요 실패 행태들을 근원적이고 선제적으로 해소할 수 있는 프로젝트 단계별 행태관리 전략과 실천적 프랙티스를 제시한다. 해당 현장 전문가 및 실무자 그룹의 설문조사를 통해 제안된 행태관리 방안의 유효성에 대한 기대를 검증하였고, 본 방안을 대형 프로젝트 관리에 도입함으로써 보다 안정적인 프로젝트 성공 기반을 확보할 수 있다.

Keywords

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