• Journal of Family Resource Management and Policy Review
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• 제14권2호
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• pp.201-218
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• 2010

This research was carried out to investigate the determinants of job performance and turnover intention of female advisors in mobile communication contact centers located in Daegu. The independent variables are individual characteristics, work duty related variables, working environments and the leadership of the middle managers. The factor analysis and the hierarchical regression analysis were implemented to the subjects of 282 advisors which gathered from 7/14/2008 to 7/23/2008. The results are as follow. First, the older advisors were, the higher job performance was. The higher educational background presented more turnover intention, and married advisors had higher job performance than unmarried ones. Second, the longer employment period showed higher job performance. Third, As advisors were more satisfied with promotion and welfare policy, and with coworkers, higher job performance was presented. As advisors had lower satisfaction with policy and authority, they showed higher turnover intention. Fourth, the leadership of middle managers positively had a influence on job performance and turnover intention. As the middle managers motivated and encouraged advisors well, the advisors showed higher job performance. If the middle managers showed lower charisma leadership, the advisors was intended to turnover more. Fifth, the most influential factor of advisors' job performance and turnover intention was working environments.

• Journal of the Korea Society of Computer and Information
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• 제13권5호
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• pp.309-313
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• 2008

This paper examine Citizenship Behavior of Police officer, Empowerment and Customer Orientation in the Police organization, and look for the method of the human resource management to draw behavior of local police. For that, this paper show the base of the basic study for empirical method, this study draws citizenship behavior toward police officer, influence factor of empowerment, and looks for the effective method of the human resource management to draw customer orientation of members

• Journal of Families and Better Life
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• 제13권1호
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• pp.179-188
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• 1995

본 연구의 목적은 주부의 시간성향에 따라 시간관리행동에 차이가 있는지를 파악함으로써 시간성향의 중요성을 밝히고, 주부의 생활경영과정에서 시간사요의 효율성을 창조하는 능력으로서의 인적자원계발을 위한 하나의 자료가 되고자 하는데 있다. 본 연구의 결과는 다음과 같다. 첫째, 주부의 시간성향은 단선적 시간성향이기보다는 복합적 시간성향인 것으로 나타났다. 둘째, 주부의 사회인구학적 특성에 따라 시간성향의 차이를 보면 변인은 거주지와 취업여부였다. 세째, 주부의 시간성향에 따른 시간관리행동은 사회하를 제외한 모든관리행동 즉 계획/우선순위(p<.001), 표준설정/단순화(p<.05), 목표설정(p<.001), 심리적 긴장감해소(p<.001), 분담화(p<.05), 기계화(p<.05)에서 차이를 보이고 있다. 유의미한 차이를 보인 모든 관리행동에서 복합적 시간성향의 주부가 관리행동을 더 잘하였고 특히 계획/우선순위와 목 표설정 관리행동에서 월등히 잘하는 것으로 나타났다.

• Journal of Internet Computing and Services
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• 제25권3호
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• pp.83-92
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• 2024

Recently, the importance of HR analytics for data-based decision-making in establishing and operating an effective human resource management system for companies is increasing. In addition, there is growing interest in the effect of employees' perceptions of organizational justice on positive organizational behavior. Therefore, in this study, among the various factors affecting teamwork behavior, we analyzed the impact on teamwork behavior such as perception of organizational justice and organizational culture. Organizational justice has a significant impact on the formation of members' attitudes, but its meaning may vary depending on the organizational context. In this study, we divided organizational justice into four types (procedural, distributive, interpersonal, and informational fairness) and confirmed their impact on teamwork behavior. In addition, organizational culture was divided into hierarchy culture and innovation culture, and how to regulate these relationships was examined. To analyze these relationships, individual-level data collected from 657 people at domestic companies were used for analysis. According to the analysis results, in a hierarchical culture, procedural justice and information justice had a positive influence on teamwork behavior through the mediating process of job satisfaction, and in an innovative culture, interpersonal justice and information justice had a positive influence on teamwork behavior through job satisfaction. It was confirmed to have a (+) effect. These research results provide implications for people management by indicating that, although organizational justice is important to members and organizations, it may be perceived differently and have different meanings depending on the organizational context. Through the use of the information presented in this study, we will provide value that can effectively and efficiently implement a company's human resource management system.

• Korean Journal of Social Welfare
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• 제67권1호
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• pp.189-213
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• 2015

This study attempts to examine the relationship between human resource management and turnover rate in social welfare organizations in Korea. For the analysis, this study utilizes '2012 Central Government Social Welfare Facilities Evaluation(CGSWFE)' data and employs multiple regression analysis for examining the research model and questions built on previous studies. The key findings of this study are as follows: first, the annual average turnover rate in social welfare centers in Korea is 16.7%; second, after controlling other organizational factors, average pay, substantial system of supervision, and competence of supervisors have significant relationships with turnover rate in a negative direction; and third, availability of employment alternatives which is one of control variables also has significant and very strong relationship with turnover rate. The findings indicate that suitable compensation and supervision system with high quality would be important factors to decrease turnover rate in social welfare organizations facing increased competitions. This study provides new knowledge foundation on the relationship between human resource management and turnover rate in social welfare organizations. In addition, it contributes to advancing new discussions about turnover by analyzing real turnover behavior at organizational level which is completely different from the previous research focusing on turnover intention at individual level.

• Journal of Digital Convergence
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• 제19권6호
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• pp.185-198
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• 2021

This study is a study to examine and verify the importance of human resources among the various factors that modern companies need to consider in order to cope with the changing environment. As independent variables, acquiescent and defensive silence were composed of the motives felt by members, and creativity and innovation behavior were set as the outcome variables. Through this research, first, the importance of communication between the members of the organization and the manager is investigated, and it is intended to be managed efficiently. Secondly, we would like to confirm the modulating effect of resilience in the relationship between them, and to find out the importance of psychological recovery of members. In the end, this aims to talk about the importance of psychological management and recovery of members in managing human resources. As a result, acquiescent silence negatively affects creativity and innovation behavior, and defensive silence positively affects creativity and innovation behavior. In addition, in the case of the moderating effect of resilience, there was no significant relationship in both defensive silence, creativity, and innovation behavior, and in the case of acquiescent silence, only innovation behavior was found to be significant. This is the result of the combination of the unique characteristics of resilience and the difference in the disposition of the members who choose resignation silence and defensive silence.

• Proceedings of the Korea Water Resources Association Conference
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• 한국수자원학회 2011년도 학술발표회
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• pp.223-227
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• 2011

유역 특히 상습침수지구의 통합관리는 유역이라는 한정된 범위 내에서 물에 영향을 미치거나 물에 의하여 영향을 받는 모든 인간 활동과 자연현상을 통합적으로 고려하는 것이다. 이러한 관점에서 유역관리는 유역 차원에서 물을 경제적이고 공평하게 관리하고 분배하여 수자원에 대한 장기적이고 지속가능한 해결방안을 마련하는 것이다. 여기에는 정부, 시민사회 및 기업 행위자가 사회경제적 개발목표와 정책형성, 집행계획을 수립하는 것으로부터 시작된다. 유역관리를 위한 의사결정들은 행위자들과의 영향으로 수정되며, 이런 과정에서 토지와 수자원에서 분쟁이 발생하며, 수자원 관리자는 자연현상, 물 사용, 재정적, 인적자원 및 외부적인 요인으로 인해 목적을 달성하는데 부합하지 않을 수도 있다. 효과적인 유역관리를 위해서는 제약조건하에서 수자원 관리자가 의사결정에 정보를 주고 주요 행위자들과 협력을 통해서 이루어 질 수 있다. 본 논문에서는 유역관리를 위한 의사결정을 행위자기반모형(Agent based Model, ABM)으로 이해하고자 하며, ABM은 유역관리의 이해당사자간의 정책과정을 도출하고 다양한 유역관리 대안을 평가하고 유역관리의 영향을 설명하는 모델이다. 본 모형은 관측자료를 통해 상향식 접근법으로 가능한 많은 세부사항을 모의할 수 있다. 분석과정은 자료의 수집, 모델 확립, 모델의 개발, 통계자료 수집 및 모델의 결과와 실제 시스템의 보충된 관측자료를 비교하는 검증 순으로 진행되며, 본 모델에서의 행위자는 과거의 행동으로부터 주위 환경의 반응하는 패턴을 확인하고 개발하며, 이러한 패턴은 정책들을 구별하기 위해서 이용되며, 이러한 과정에서 강화학습이 이루어진다. 이를 통해 행위자의 익숙한 방식의 합리적인 행동과 정책들의 상관관계를 평가할 수 있으며, 강화학습을 통해 실제적인 통계적인 모델이 가능하다.

• Proceedings of the Korea Water Resources Association Conference
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• 한국수자원학회 2010년도 학술발표회
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• pp.851-854
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• 2010

유역관리는 유역이라는 한정된 범위 내에서 물에 영향을 미치거나 물에 의하여 영향을 받는 모든 인간 활동과 자연현상을 통합적으로 고려하는 것이다. 이러한 관점에서 유역관리는 유역 차원에서 물을 경제적이고 공평하게 관리하고 분배하여 수자원에 대한 장기적이고 지속가능한 해결 방안을 마련하는 것이다. 여기에는 정부, 시민사회 및 기업 행위자가 사회경제적 개발목표와 정책 형성, 집행계획을 수립하는 것으로부터 시작된다. 유역관리를 위한 의사결정들은 행위자들과의 영향으로 수정되며, 이런 과정에서 토지와 수자원에서 분쟁이 발생하며, 수자원 관리자는 자연현상, 물 사용, 재정적, 인적자원 및 외부적인 요인으로 인해 목적을 달성하는데 부합하지 않을 수도 있다. 효과적인 유역관리를 위해서는 제약조건 하에서 수자원 관리자가 의사결정에 정보를 주고 주요 행위자들과 협력을 통해서 이루어 질 수 있다. 본 논문에서는 유역관리를 위한 의사결정을 행위자기반모형(Agent based Model, ABM)으로 이해하고자 하며, ABM은 유역관리의 이해당사자간의 정책과정을 도출하고 다양한 유역관리 대안을 평가하고 유역관리의 영향을 설명하는 모델이다. 본 모형은 관측자료를 통해 상향식 접근법으로 가능한 많은 세부사항을 모의할 수 있다. 분석과정은 자료의 수집, 모델 확립, 모델의 개발, 통계 자료 수집 및 모델의 결과와 실제 시스템의 보충된 관측자료를 비교하는 검증 순으로 진행되며, 본 모델에서의 행위자는 과거의 행동으로부터 주위 환경의 반응하는 패턴을 확인하고 개발하며, 이러한 패턴은 정책들을 구별하기 위해서 이용되며, 이러한 과정에서 강화학습이 이루어진다. 이를 통해 행위자의 익숙한 방식의 합리적인 행동과 정책들의 상관관계를 평가할 수 있으며, 강화학습을 통해 실제적인 통계적인 모델이 가능할 것이다.

• The Journal of the Korea Contents Association
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• 제14권5호
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• pp.166-178
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• 2014

In this study, to know the influence of pro-social behavior by service orientation of care facility for the elderly, made a research from 80 care facility for the elderly of about 400 professor employees with visiting them and by the mail. survey was from 302 senior citizens by 61 facilities, and the final analysis was helped by 297 professor employees. First, as analysis from the standard of prime variable, it showed 3.84 of relatively high marked from the who have had aware of the level of pro-social behavior. overall, standard of service orientation shown 3.69 out of 5 which is also relatively high. Looking at the sub- dimensions of service-oriented leadership performance has shown 4.13 points out of 5, 3.78 points out of 5 on buildup the systems, management of human resource orientation shown 3.5 points out of 5 and attitude of services shown 3.36 points out of 5. In general, the service has showed up higher points on the overall. Second, by the analysis from the regression analysis, fulfillment of leadership (B=.004, P=.938), attitude of service (B=.031, P=.476), management of human resource (B=.147, P=.003), system build up (B=.175, P=.001) were made meaningfully influenced on pro-social behavior. Especially, the sub- dimensions of human resource management and the system buildup had a importantly major role for influencing on pro-social behavior. Based on this, in this study, care facility for the elderly professionals the ability to manage human resources programs and services to improve the efficiency of the system was proposed for building plans.

• Journal of Digital Convergence
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• 제16권2호
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• pp.235-242
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• 2018

The purpose of this study is to provide basic data for human resource management and efficient hospital management of organization by checking the effect of psychological contract of nurses on voice behavior. It is a descriptive research study that survey nurses who consented responded to the research questions. As a result, nurse practitioners showed a low level of perceptions of organizational commitment, psychological contracts, transactional contract and relational contract. There was a positive correlation between transactional contract and constructive voice(p<.05), and there was a negative correlation between relational contract and destructive voice(p<.05). Therefore, it is necessary to establish a system in which internal and external compensation can be made according to changes in roles of nurses in order to carry out new polices and organizational changes. It is also necessary to improve the organizational culture so that nurses can actively participate in policy and organizational change.