• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.11 no.1
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• pp.28-41
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• 2012

The User-Oriented Public Transit Service provide public transit service through media devices, such as mobile, BIT and In-vehicle display devices, which considered user's individual characteristics and specific preference anytime and anywhere. The objective of this study is to develop and improve the services in the three media devices. This study applied user-satisfaction analysis in evaluating the service in Busan, analyze factor affecting the level of service user's satisfaction, and draw remedies based on the analysis results. The user's satisfaction average values in each media are 3.29 mobile, 3.62 BIT, and 4.05 In-vehicle display devices. Overall satisfaction average value 3.54 on the service showed a positive reaction from the survey participants. The important factor affected on general satisfaction of the User-Oriented Public Transit Service is "In-vehicle display devices" scored .632 (standardized coefficient) by categorical regression analysis. But users prefer to further improve the service environment rather than to add service information because they are already contented with the information they are getting. Furthermore, this study suggested ways of improving the User-Oriented Public Transit Service based on the satisfaction analysis results from the user's perspective.

• Journal of Information Management
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• v.43 no.1
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• pp.63-87
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• 2012

This study aims to analyse the actual condition of the ebook services and propose the improvements of ebook services for children in the Korean public library. For this purpose, the current condition of the ebook services in the public libraries were analyzed and categorized by three criteria. Secondly, the ebook use analysis was conducted using PCs and mobile devices in terms of access to ebook library site, searching method, contents type and viewer, lending process, and user help. As a result of the analysis, several issues such as the difficulty in access to ebook site, the complexity of setting and usage depending on the file format, the insufficient user guide, the relatively lower quality service than the commercial's, and the lack of retrieval functions specialized for the ebook were presented. The improvement plan for the ebook services, especially for children in the public library was suggested.

• Journal of the Korean Society for Library and Information Science
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• v.57 no.4
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• pp.209-232
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• 2023

In order to embrace open research commons, this study looked at the requirements that researchers have for research data platforms. A survey questionnaire was developed using the results of Australian ARDC and European EOSC case studies. The questionnaire addressed five main areas: the need for research data commons, analysis tools, computing resources, consumption of research data, and general respondent characteristics. To determine the requirements for research data platforms, an analysis was conducted on the responses provided by 550 potential platform users. The findings demonstrated that more than 85% of participants concurred on the significance of open research commons. Additionally, there was a high willingness to use research data (77%), analysis tools (84%), share research data (92%), analysis tools (93%), and computing resources (93%) if commons services were provided. The results of this study show that there is a significant demand for open research commons among researchers. Discussions on research data commons are still hard to come by in Korea's research data services sector, though. Research on a range of subjects, such as subject areas, stakeholder characteristics, and real users of commons platforms, need be conducted in the future.

• Journal of the Korean Society for Library and Information Science
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• v.31 no.3
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• pp.75-108
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• 1997

The purpose of the article is to help users to select appropriate Korean WWW search tools and to retrieve Web documents for their information needs by using them effectively. It analyzes the characteristics, functions, and advantages and disadvatages of each search tool, while search tools are divided broadly by two categories-subject directory services (Kor-seek, DIR, ZIP, Netquest21, Simmany) and keyword search engines (Simmany, Kachine, Jungbotamjung, Anysearch, Unifinder, Webglider, Missdachanni). It provides the selection criteria of search tools for users who have information needs. In addition, the study also attempts to contribute to the improvements in designing Korean WWW search tools, as investigating their shortcomings.

• Journal of the Korean Institute of Landscape Architecture
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• v.49 no.4
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• pp.55-63
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• 2021

Interest in smart parks has been increasing due to the recent rapid rise of smart cities, but concerns are growing over the development of technology-oriented smart parks. The purpose of this study is to evaluate the relative importance of park services through Focus Group Interviews and the Analytic Hierarchy Process (AHP) to develop user-oriented smart parks in the future. To this end, literature on park functions and services was reviewed, and interviews with experts in the field of landscape architecture and IT were conducted to derive service items. The AHP model consisted of four values, and 15 park services were established and used to survey 38 landscape experts. As a result, services for improving the park's essential functions, such as contact with nature, relaxation, and exercise-walking, were deemed important. Services related to the environment and safety in response to climate change, such as the amelioration of pollution and heatwaves were also high. The importance of social integration services was relatively low, but it was considered an important service to when enhancing community participation. Future smart parks should enhance the health benefits of contact with nature rather than implementing excessive artificial facilities and technology. Additionally, smart technology will need to be applied based on users' needs while reflecting local characteristics. Efforts should be made to enhance user intimacy and improve the understanding of smart parks by strengthening public relations education.

• Korea Science and Art Forum
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• v.23
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• pp.347-358
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• 2016

The design of children's hospitals is highly dependent on color schemes. As a space shared together by both adults and children, the design of children's hospitals require color coordination that takes account of the users' characteristics. However, because the majority of prior research on color perception has focused overly on the emotional aspects, there is a necessity for more rational and scientific analyses to identify the characteristics of the visual perception of colors. Adopting this perspective in analyzing the characteristics of the visual perception of colors, this study aims to move beyond the abstract to focus on more objective methods, such as eye-tracking experiments, to examine the characteristics of hospital visitors' visual attention with respect to colors. Visual perception tracking experiment was conducted on the 2 chosen experimental images with a target group made up of adults and children, the following results were found. Firstly, spaces created with the preference colors of the different groups were found to develop a characteristic of developing higher attention. Secondly, observing the common tendencies for attention for adults and children, the highest region for visual concentration was formed towards the middle, as attention progresses to lower stages visually focused area changes in the order of upper-middle, left and right, and lower regions and edge regions show characteristics of not triggering attention Thirdly, it is understood that children's level of attention drops a lot faster than adults when identifying space therefore it is suspected that children need more elaborate color coordination than adults.

• Journal of Information Management
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• v.36 no.4
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• pp.137-153
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• 2005

For the improvement of information service, users' transaction log can be stored to the system, and the log analysis should be included in the process of service improvement. Also there are differences within kinds of users' log records and methods of analysis according to the institution's strategy. This paper describes the kinds of log records from users' behavior on information system. And its goal is to consider the case of information center which operates log analysis, and to derive a plan for improvement of information services.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.4
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• pp.5-23
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• 2013

The purpose of this study is to examine the functions and features of SearchWorks developed as the Next Generation Library Catalog by Stanford University Libraries. It was designed to fully represent the needs and search behaviors of users, with Blacklight, an open source software. Its main features are not different from those standard functions supplied by other commercial packages of Next Generation Library Catalogs, and its continuing improvement and changes, including the addition and expansion of more useful functions and the removal of unnecessary ones, have been observed since the introduction of a beta version in 2010.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
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• 2008.10a
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• pp.155-158
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• 2008

오늘날 다양해지는 산업구조에서 가장 핵심적인 분야로 떠오르고 있는 서비스는 국가의 미래전략사업으로 현재 각 국가들은 서비스를 중요한 이슈로 타 학문과의 연계 가능성에 대한 연구가 진행되고 있다. 서비스란 국가의 생활환경과 문화 수준에 따라 현저한 차이를 보이고 있지만 신 개념의 서비스는 접근방법에 있어서 소비자가 원하는 요구조건을 개인의 특성에 맞는 맞춤형서비스라는 공통된 방식으로 진행되고 있다. 동양에서의 서비스란 단순히 무료로 가치를 보상받지 않고 육체적, 물리적 가치를 상대에게 제공한다는 의미로 해석되고 있는 반면, 서양에서 서비스 개념은 가치를 제공함 으로서 합당한 대가를 돌려받는다는 의미로 해석된다. 이러한 서비스의 개념은 디자인을 서비스라는 시각에서 볼 때 소비자에게 가치의 제공이라는 개념으로 지금까지 많은 기업 및 산업체에서는 디자인을 실시하는 행위가 소비자를 위한 서비스 제공이라는 개념으로 생각하지만 실제 디자인에서 서비스 접근방법은 명확한 기준과 근거가 부족한 편이다. 따라서 본 연구에서는 기존 연구에서 밝혀진 부산 관광자원의 중요 요소인 쇼핑환경을 개선하기 위해 소비자의 이용 빈도가 높은 부산시 마트(Mart)를 중심으로 이용자에게 좀더 편리한 쇼핑환경을 제공하기 위한서비스디자인 방법을 연구하고자 한다. 연구방법에 있어서는 실제 마트(Mart)를 이용하는 소비자의 심리분석과 문제점, 행동분석을 통해 쇼핑환경을 개선하고 이용자에게 편리한 제품디자인 방법을 연구하여 마트(Mart)의 서비스 디자인 방법을 찾아본다.

• Fire Science and Engineering
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• v.24 no.3
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• pp.9-19
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• 2010

Recently, Korea is constantly increasing its elderly care hospitals, and requires establishment of general evacuation plan considering old people's behavioral characteristics and physical states in emergency situations such as fire, and etc. In addition, because most of the facility users are patients under serious dementia and stroke, they feel difficulty evacuating by themselves, with differing evacuation time according to each walking status (bed, wheel chair, and various supplementary instruments), which is why it makes it difficult to have them all evacuate. This paper, in order to suggest data reference for designing on the basis of functionality, used various collected data utilizing Simulex to measure evacuation time through the model of elderly care hospital, a medical facility. During the study, several problems were found.