• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.16 no.12
• /
• pp.8343-8349
• /
• 2015

This study was done to identify the relation among workplace bullying, burnout and turnover intention among nurses. The participants were 270 nurses from four general hospitals. Data were analyzed using descriptive statistics, pearson's correlation analysis, and stepwise multiple regression with the SPSS/PC 18.0 program. Workplace bullying (r=.35, p=.000) and burnout (r=.64, p=.000) had positive correlation with turnover intention. The predictors of turnover intention were person-related workplace bullying, work-related workplace bullying, emotional exhaustion and depersonalization. The results of the study could be used to develop a program for reducing nurses' turnover intention.

• Proceedings of the Korea Contents Association Conference
• /
• 2010.05a
• /
• pp.221-223
• /
• 2010

이 연구에서는 심리적 탈진이 직무만족 및 이직의도에 미치는 영향을 실증적으로 살펴보았다. 그 결과, 회귀분석에서는 심리적 탈진과 직무만족 및 의직의도 사이에 유의미한 관계가 나타났으며, 상관관계 분석에서는 심리적 탈진과 직무만족은 부적인 상관관계가 나타났고, 심리적 탈진과 이직의도는 정적인 상관관계가 나타났다.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.15 no.8
• /
• pp.4981-4986
• /
• 2014

The aim of this study was to identify how job stress, burnout and nursing organizational culture affect the turnover intention of nurses. The participants were 198 nurses from two general hospitals. The data was analyzed using descriptive statistics, Pearson correlation analysis, and stepwise multiple regression using the SPSS/PC 18.0 program. The turnover intention had a positive correlation with job stress (r=.59, p<.001), burnout (r=.64, p<.001), and a negative correlation with the nursing organizational culture (r= -34, p<.001). The predictors of the turnover intention were job demand, insufficient job control, interpersonal conflict, emotional exhaustion, and depersonalization. The results of the study can be used to develop a program for reducing nurses' turnover intention.

• The Journal of the Korea Contents Association
• /
• v.10 no.7
• /
• pp.337-343
• /
• 2010

Policing is regarded as a stressful occupation. Police Officers have been reported to have increased rates of cardiovascular and gastrointestinal disorders, divorce rates twice the average, and suicide rates two to six times the average. The aim of this study is to identify the effect of psychological burnout on job satisfaction and turnover intention among police officers. In the regression analysis, psychological burnout have significant relations with job satisfaction and turnover intention. In the correlation analysis, psychological burnout have a negative relation with job satisfaction and a positive relation with turnover intention. And job satisfaction have a negative relation with turnover intention.

• Journal of the Korea Convergence Society
• /
• v.12 no.11
• /
• pp.445-456
• /
• 2021

In this study, we examine the effects of five needs satisfaction on job satisfaction and turnover intention based on Maslow's hierarchy of needs for clinical nurses. Also, this was a convergence study that confirmed the mediating effect of job satisfaction on the relationship between need satisfaction and turnover intention. The participants were 239 clinical nurses at a general hospital located in Seoul. The collected data were analyzed for mediating effects using hierarchical regression analysis and PROCESS Macro (Model 4). Physiological and safety needs did not have a significant effect on job satisfaction while belongingness, esteem, and self-actualizations need had a significant positive effect on job satisfaction. On the other hand, physiological and esteem needs had a significant negative effect on turnover intention. In addition, the mediating effect of job satisfaction was significant in the relationship between need satisfaction (physiological, safety, belongingness, and self-actualization needs) and turnover intention. We confirm that an increase in the satisfaction of the five needs of clinical nurses can reduce their turnover intention. Therefore, we suggest that it is necessary to effectively manage need satisfaction and job satisfaction in the clinical field.

• Journal of the Korea Society of Computer and Information
• /
• v.16 no.11
• /
• pp.209-217
• /
• 2011

Recently, As it takes charge of the customer service in many enterprises, the importance of call center has been emphasized more and more. The growth of call center industry is leading lots of call center agents. But, Call center agent's frequent turnover deteriorates the labor productivity and quality. Also, This turnover increases training cost and recruit cost. For these reasons, management turnover in call center is emerging as an important issue. The purpose of this study is to analyze the relationship of job satisfaction factors, job satisfaction, organizational commitment and turnover intention of call center agent. To achieve these objective, as a conceptual model of the study, job satisfaction factors, job satisfaction, organizational commitment and turnover intention were reviewed and the model could be estimated through path analysis. According th the finding of this study, job satisfaction factors have positively impact on the job satisfaction, organizational commitment but have not directly impact on the turnover intention. Also job satisfaction and organizational commitment have negatively impact on the turnover intention. As a result, the meaningful implication of this study suggests that the increase of both job satisfaction and organizational commitment through the improvement of job satisfaction factors should be regard as important dimensions to decrease of turnover intention of call center agents.

• The Journal of the Korea Contents Association
• /
• v.17 no.6
• /
• pp.261-271
• /
• 2017

This study analyzed the factors of job satisfaction, organizational commitment and turnover intention of hospital members.The subjects of the study were interview survey, t-test, ANOVA and regression analysis of 355 people including administrative staff, medical technician, nurses. As a result of the study, the administrative staff had low job satisfaction, high organizational commitment, and negative intention to turnover. The medical technician' job satisfaction and organizational commitment level were low, but there was a willingness to leave because of external job opportunity and excessive job amount. Nurses' job satisfaction and organizational commitment were high, but they showed high turnover intention due to external job opportunities. Presenting options of shortage personnel at small- and medium-sized hospitals in the model project government policy. It is expected that timely and practical measures for efficient hospital management will be presented.