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http://dx.doi.org/10.15207/JKCS.2021.12.11.445

Mediation Effect of Job Satisfaction in the Relationship between Need Satisfaction and Turnover Intention of Clinical Nurses  

Kim, Hwa-Jin (Graduate School of Nursing, Sahmyook University)
Shin, Sun-Hwa (College of Nursing, Sahmyook University)
Publication Information
Journal of the Korea Convergence Society / v.12, no.11, 2021 , pp. 445-456 More about this Journal
Abstract
In this study, we examine the effects of five needs satisfaction on job satisfaction and turnover intention based on Maslow's hierarchy of needs for clinical nurses. Also, this was a convergence study that confirmed the mediating effect of job satisfaction on the relationship between need satisfaction and turnover intention. The participants were 239 clinical nurses at a general hospital located in Seoul. The collected data were analyzed for mediating effects using hierarchical regression analysis and PROCESS Macro (Model 4). Physiological and safety needs did not have a significant effect on job satisfaction while belongingness, esteem, and self-actualizations need had a significant positive effect on job satisfaction. On the other hand, physiological and esteem needs had a significant negative effect on turnover intention. In addition, the mediating effect of job satisfaction was significant in the relationship between need satisfaction (physiological, safety, belongingness, and self-actualization needs) and turnover intention. We confirm that an increase in the satisfaction of the five needs of clinical nurses can reduce their turnover intention. Therefore, we suggest that it is necessary to effectively manage need satisfaction and job satisfaction in the clinical field.
Keywords
Nurses; Needs assessment; Job satisfaction; Turnover intention; Convergence;
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