• 한국노년학
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• v.36 no.4
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• pp.1025-1036
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• 2016

The purpose of this study is to explore the relationship between communications satisfaction and service quality perceived by the case managers in the long-term care institutions. For this, multiple regression analysis was conducted for the 104 case managers who were selected from the 48 long-term care institutions in Seoul metropolitan city and Kyungki province. The results showed that the communication satisfaction of care mangers was statistically significant variable in predicting the level of service quality. Based on the results, several practical implications were provided.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.10
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• pp.4935-4942
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• 2013

The purpose of this study is to verify the effects of hospital employees' communication satisfaction on their perceived organizational effectiveness. Four research hypothesis are established for the purpose of this study. The subject of this study were 473 employees who were working at 10 general hospitals in Korea. The survey was done with structured questionnaire from January 3 to February 8, 2013. The results of stepwise regression analysis show that hospital employees' communication satisfaction positively affected organizational effectiveness. Interaction effects between employees' communication satisfaction and work types had stronger effect on organizational growth than organizational stability. It can be pointed out as an important issue that communication satisfaction score of medical support occupation is the lowest level(3.11 points out of 5 points). If hospitals want an integration of organization, it is required to develop method or skill to increase communication satisfaction among employees.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.14 no.1
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• pp.45-52
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• 2010

It takes a lot of time or is even impossible to communicate for people with physical disability and/or speech impairment. Augmentative and Alternative Communication System is an important computerized tool that makes it possible for those people to communicate. Since not only speech impaired people, but also people with other physical disability cannot use conventional computer input devices easily such as keyboard and mouse, so more simple input devices are need for them to communicate. Thus, in this paper, I designed and implemented a communication aid system, with which they can communicate with simple inputs. I collected frequently used sentences by people with disability and categorized them into 9 everyday language groups. With these categories, they can select any sentence with few simple selections. If none of these categories includes the sentences they want, ChunJiIn keyboard is provided so that they can input the sentences, which can be added to the existing language groups for later use. The priority levels of the sentences in each group is constantly readjusted based on usage frequency so that the number of inputs can be reduced.

• Journal of Industrial Convergence
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• v.16 no.3
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• pp.23-32
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• 2018

The purpose of this study was to investigate levels of emotional intelligence, resilience, post-traumatic growth and communication skill of nursing students and to identify the factors affecting communication skill of nursing students and to use them as basic data to improve communication skill. The data collecting period is from April to May, 2017, and the subjects are 296 nursing students in D city. The results of the study showed that there was a statistically significant positive correlation between emotional intelligence, resilience, post-traumatic growth, and communication skill of nursing students. Also, as emotional intelligence, resilience, and post-traumatic growth increased, communication skill improved. The explanatory power of regression model was 51.9%. In conclusion, it is necessary to efforts to improve the emotional intelligence, resilience, and post-traumatic growth as a strategy to enhance communication skills of nursing students in order to establish therapeutic relationships with patients as nurses.

• Journal of Digital Convergence
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• v.20 no.2
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• pp.479-486
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• 2022

This study tried to identify hospital internal marketing, organizational communication, and the degree of organizational performance targeted at nurses working in university hospitals, and apprehend factors affecting organizational performance. A structured questionnaire, where 239 nurses answered, was used to figure out general features, hospital internal marketing, organizational communication, and organizational performance. Descriptive statistics, Indepented t-test, one-way ANOVA, correlation, and multiple regression analyses were used to analyze the data. The analyzing tool was IBM SPSS 21.0 program. The result of this study was as follows: hospital internal marketing 3.13±0.58 points, organizational communication 3.23±0.48 points, and organizational performance 3.34±0.51 points. Organizational performance showed a positive correlation with hospital internal marketing and organizational communication, and those two explained 61.0% of organizational performance. Therefore, hospital internal marketing strategy - encouraging nurses in individual aspect - and integrated strategy - establishing various communication channels in organizational aspect - are required to increase the organizational performance of nurses.

• Journal of Industrial Convergence
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• v.21 no.12
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• pp.113-122
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• 2023

This study investigates the effects of communication ability and interpersonal anxiety on self-esteem before the first clinical practice in nursing students. A survey was administered to third-year nursing students who had yet to begin their clinical practice from May 15 to May 20, 2023. The data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation, multiple regression with the SPSS/WIN26.0 program. The results showed that self-esteem is positively correlated with communication ability(r=.564) and negatively correlated with interpersonal anxiety(r=-.590) and there was a negative correlation between communication skills and interpersonal anxiety(r=-.515). The impact on self-esteem was in the order of interpersonal anxiety (𝛽=-.41) and communication ability(𝛽=.35). In conclusion, the research results showed that the higher the communication ability and the lower the interpersonal anxiety, the more it affects self-esteem. Thus, it is important to develop and implement tailored programs that enhance communication skills and facilitate interpersonal interactions while reducing anxiety for nursing students at different school years and stages.

• Journal of Digital Contents Society
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• v.10 no.3
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• pp.469-477
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• 2009

This study is about Augmentative and Alternative Communication as handicapped people actively pursue their life. Especially, although there are many ways and devices for communicating the same as a normal person, descriptive supplementation and sustaining studies are needed for perfect communication as a normal person. The purpose of the paper is to help handicapped people who have hardships about communication. This study develops the function of Smart Workflow AAC(Augmentative and Alternative Communication) and IR sensor_based context aware function that can offer services convenient to classified handicapped people for helping them to communicate effectively. This system from an experimental basis has improved efficiency to communicate more harmoniously within individual handicapped situations to schedule management and communication of handicapped people.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.4
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• pp.374-382
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• 2018

This study aimed to identify the mediating effect of nurse's communication on the relationship between nursing needs and nursing satisfaction in hospital patients. After IRB approval, this study was performed by administering questionnaires to 180 university hospital patients between April and June, 2017. Collected data were analyzed with SPSS 22.0. The average score of nurse's communication, nursing needs, and nursing satisfaction were $3.88{\pm}0.52$, $3.96{\pm}0.55$, and $3.74{\pm}0.59$ out of 5, respectively. There were significant differences in educational and therapeutic needs versus satisfaction. As for nurse's communication and nursing satisfaction, there were significant differences by patient's room. There were positive correlations among nurse's communication and nursing needs (r=.286, p<.001) as well as nurse's communication and nursing satisfaction (r=.524, p<.001), In addition, there were positive correlations between nursing needs and satisfaction (r=.488, p<.001). Nursing communication had a partial mediating effect between nursing needs and satisfaction, which showed significance in Sobel's test (Z=2.450, p=.014). Therefore, it is suggested that a continuous program for strengthening communication of hospital nurses is needed.

• Journal of Science Education
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• v.42 no.1
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• pp.12-26
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• 2018

This study examined the effects of SSI argumentation program on the preservice biology teachers' decision-making types and communication ability. The SSI argumentation program was developed based on 'Social Decision-Making & Problem-Solving strategy' and Toulmin's argumentation pattern. The preservice teachers had opportunities of SSI argumentation through small group discussions. They were asked to identify the issues regarding SSI, think of solutions, and make a decision along with claims, warrants, data, and rebuttals. The preservice biology teachers experienced four SSI topics of abortion, euthanasia, gene manipulation, artificial intelligence. The results indicated that the preservice biology teachers significantly improved the communication ability after the intervention, but they did not change their types of decision-making. In addition, after the intervention, the Pearson correlation results indicated that 'the logical type' of decision-making significantly relates to the communication ability(p<.01). The preservice biology teachers mentioned that they improved their ability of considering warrants, data, background information, context, and rebuttals. Further, the preserivce biology teachers mentioned that they became take an interest in socioscientific issues and improved their ability of accepting criticism from others as well as caring about others when they argue each other. This study implicated that the SSI argumentation program has effects on improving personality education in school science.

• The Journal of the Convergence on Culture Technology
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• v.5 no.1
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• pp.147-152
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• 2019

The purpose of this study is to compare stress, empathy, and communication in stress coping group and non-coping group. The data collected using questionnaires from nursing students. Data was analyzed using descriptive statistics, t-test, and Pearson correlation with SPSS 23.0 version. Significantly lower scores for stress (mean, 2.42 vs. 2.97; p=.000), and higher scores for communication (mean 3.33 vs. 3.21; p=.008) were observed in the stress coping group compared with the non-coping group. Further studies need to development and application a program that enhances subjective stress coping methods.