• Journal of Digital Convergence
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• v.13 no.11
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• pp.277-289
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• 2015

This study was designed to shed light on the influence of CRM strategies on relationship quality and customer loyalty in Convergence-type Kumdo training clubs. The survey tool used for this research are questionnaires. The lead-time was achieved over a period of 23 days from 7 July 2014 to July 30th. The resulting data were processed by means of frequency analysis, exploratory factor analysis, correlation analysis using SPSS 20.0 program. The findings acquired based on the aforementioned research methods and data analysis are as follows: First, CRM strategies had significant influences on satisfaction. Second, CRM strategies had significant influences on some of belief. Third, CRM strategies had not significant influences on commitment. Fourth, satisfaction and belief had significant influences on attitudinal loyalty and behavioral loyalty. Fifth, Convergence-type CRM strategies had significant influences on attitudinal loyalty and behavioral loyalty.

• The Journal of the Korea Contents Association
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• v.16 no.8
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• pp.470-476
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• 2016

Recently performing arts pursue a new rootage of the collective intelligence that seeks experimental thinking and diversity in creative convergence. Understanding in this way the concept of artist's horizontal creation structure and individual communication of the public, this study tries to analyze ${\ll}God's\;Eye\;View{\gg}$, an example of convergent performing art. The result of analysis is as follows. The convergence in performing art could be approached through experiential thinking and diachronic of artists by genre, and the interpretation and its value of the result of work be shared horizontally. ${\ll}God's\;Eye\;View{\gg}$ express a dynamic communication and meaning of poetic image, and shows the experimental creation of convergence and the individual communication ability of collective intelligence as a new value of convergence.

• Journal of Cadastre & Land InformatiX
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• v.50 no.1
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• pp.47-62
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• 2020

As demands and applications of spatial information increase, different aspects of quality management have been raised as an important issue. This study suggests a quality management method for consumer-oriented spatial information, providing the consumer satisfaction. As opposed to the demands mentioned, less attention has been paid on the quality for the spatial information. So far, most of spatial information producers have kept their own independent quality management system and standard. Because of this unconscious response, it has been difficult to reflect the consumer's various and flexible demands from the silo structure of the quality management systems and regulations. The explosive increase of spatial information products creates quality-related problems such as limited time and budget for the consumer-oriented quality management. To solve these problems this study suggests to use a minimum number of the basic spatial information products which can guarantee better qualities when other products are combined. Because each of the spatial information product can include several other sub-products inside, it can have intrinsic characteristics such as geographic accuracy relationships between the products when combined and a hierarchical structure in each product in terms of the quality management mentioned. To prove the usability of the model, a case of the National Spatial Data Infrastructure Center is used because the Center collects and distributes an enormous amount of spatial information to the public and private sector.

• Journal of Digital Convergence
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• v.13 no.6
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• pp.327-339
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• 2015

The present study explored how 1) individuals' perception about attributes of exercise/fitness apps and 2) their motivation for exercise/fitness behaviors influence perceived usefulness and usage of the apps. A survey of 323 males and females in their 20's and 30's revealed that attributes of apps that satisfy their basic psychological needs are crucial in promoting perceived usefulness and usage of the apps. Participants were more likely to perceive exercise/fitness apps useful as they perceive them having more attributes related to autonomy and competence. The perception regarding relatedness attributes did not have the main effect on perceived usefulness but showed an interaction effect with relative autonomous motivation. This convergence study which examined health apps from the perspectives of psychology and public health provides practical implications to development and evaluation of health apps.

• Journal of Digital Convergence
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• v.13 no.8
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• pp.337-344
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• 2015

The purpose of this study is to provide nurses with basic data to prepare for systematic and stable retirement plans and successful aging by investigating successful aging, turnover intention and retirement plans of nurses in small and medium-sized hospitals and identifying correlations. The participants of 290 subjects were recuited from hospital nurse in G City. A structured questions was used to collect data, and data was analyzed using descriptive statistics. Methods: Statistical analysis was made with collected data by using SPSS WIN 18.0 program. The results of this study were summarized as follows Results: Successful aging and retirement plans shows a positive correlation(r=.13. p=.022), emotional retirement plans and perception of successful aging showed a positive correlation((r=.16, p=.007). Conclusion: Study results suggested that, required to provide nurses with stable working environment and help nurses to establish systematic and specific long/short-term plans and carry out the balanced retirement plans from economic, physical and emotional perspectives in order to increase nurses' perception of successful aging and retirement plans and reduce the turnover rate.

• Journal of Digital Convergence
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• v.17 no.2
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• pp.413-421
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• 2019

This study examined the mediating effect of optimism on the relationship of middle school students' stress and happiness at school. 264 middle school students in Seoul were surveyed. The data were analyzed using descriptive statistics, t-test, correlation and multiple regression analysis. The results showed that: (1) The question means of stress and optimism were in the 'average' and 'slightly high'. The question mean of happiness at school was in the 'not happy' and 'slightly happy'. Females experienced higher level of stress than males. Males showed higher levels of happiness at school and optimism than females. (2) The stress, happiness at school and optimism were correlated. (3) The effect of stress on happiness at school was fully mediated by optimism. This study demonstrated that enhancing optimism is an effective strategy for improving the happiness at school. Finally, the findings were discussed from the convergence perspective.

• The Journal of the Korea Contents Association
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• v.17 no.11
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• pp.364-370
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• 2017

Creative thinking and fusion diversity of the performing arts pursue the settlement of empirical value realization by assuming new communication by genre. This new value and communication can create a type of collective intelligence with a different attempt based on the individual communication and horizontal thinking of the masses. Therefore, the empirical value and communication of the 21st century convergence(fusion) performing arts is possible through new types and analysis, and also were understood as the horizontal creation structure of the artist. As a result, first, the concept of the right value of 'convergence' was perceived as empirical communication depending on the empirical thinking ability of genre artists. Second, off-genre and collaborative tendencies are due to cooperation based on intellectual ability and recognition of horizontal communication by genre. Third, in the collaboration, the public's individualized communication ability and universal communication recognition should be premised and perceived the empirical definition about the collective intelligence. In conclusion, it is concluded that empirical value and communication of convergence performing arts enable to the experimental creation of collective intelligence, and that the relationship structure extends to a meaningful transition of convergence interpretation and expression of performing arts.

• Journal of the Korea Convergence Society
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• v.7 no.1
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• pp.57-68
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• 2016

This study has been conducted to determine the fatigue symptoms(MFS) and its convergence association with occupational stress(KOSS) among small scale manufacturing male workers. The self-administered questionnaires were given to 428 workers employed in 14 work places under 50 members of manufacturing industries during the period from September 1st to 15th, 2015. As a results, the level of fatigue symptoms(MFS) was positively correlated with occupational stress(KOSS). Hierarchial multiple regression analysis revealed that the factors of influence with explanatory powers of 34.1% on fatigue symptoms(MFS) included sex, BMI, subject health status, smoking, regular exercise, drinking coffee, visiting out-patient department, sense of satisfaction in job life, and occupational stress(KOSS). Above results suggested that the level of occupational stress(KOSS) is so convergence influenced by variable factors as well as sociodemographic characteristics, health related characteristics and job-related characteristics, to a greater extent, by occupational stress(KOSS).

• Journal of Digital Convergence
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• v.16 no.5
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• pp.309-315
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• 2018

The study analyzed convergent influence on occupational stress(KOSS-SF: Korean Occupational Stress Scale-Short Form) and its association with Organizational Justice(OJ), Self Esteem(RSE :Rosenberg Self-Esreem) and Self Efficacy(GSE: Generalized Self-Efficacy) among some regional General Hospital Administrative Staff(GHAS). The survey was administered to 221 staff from 11 general hospitals located in J city from Nov. 1st, 2016 to Jan. 31st, 2017, by structured self-administered questionaries. Occupational stress was negatively correlated with two sub-domains of OJ, RES and GSE. With the analysis of covariance structure, we identified the causal relationship of OJ, RES, GSE and occupational stress among GHAS. The study found the higher OJ, RES and GSE tend to decrease occupational stress. The results indicate that the efforts, to increase OJ, RSE and GSE, are required to decrease the occupational stress of GHAS. The results are expected to be useful for organization & HR management to decrease the occupational stress of GHAS. In the following study, the analysis about convergent additional factors of influence on occupational stress of GHAS will be needed.

• Journal of Digital Convergence
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• v.13 no.3
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• pp.95-106
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• 2015

This study aimed to study the relational embeddedness theory which has been actively studied in the fields of marketing and psychology to the consulting industry. This study also aimed to find out if various efforts and pro-social service behavior of the consultant, a service provider in the consulting industry may have a positive effect on customer relationships. The results of the study can be summarized as follows: The pro-social service behavior of the consultant was verified to have a positive effect on relationship trust, relationship satisfaction with customers and relational embeddedness was found to have a positive effect on relationship trust and relationship satisfaction. In addition, relational embeddedness, relationship trust, and relationship satisfaction were found to have a positive effect on long-term relationship orientation.