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http://dx.doi.org/10.22640/lxsiri.2020.50.1.47

A Quality Management Model for Consumer-oriented Spatial Information  

Choi, Jae-Yeon (Dept. of Landscape Architecture, University of Seoul)
Kim, Eun-Hyung (Dept of Landscape Architecture Gachon University)
Publication Information
Journal of Cadastre & Land InformatiX / v.50, no.1, 2020 , pp. 47-62 More about this Journal
Abstract
As demands and applications of spatial information increase, different aspects of quality management have been raised as an important issue. This study suggests a quality management method for consumer-oriented spatial information, providing the consumer satisfaction. As opposed to the demands mentioned, less attention has been paid on the quality for the spatial information. So far, most of spatial information producers have kept their own independent quality management system and standard. Because of this unconscious response, it has been difficult to reflect the consumer's various and flexible demands from the silo structure of the quality management systems and regulations. The explosive increase of spatial information products creates quality-related problems such as limited time and budget for the consumer-oriented quality management. To solve these problems this study suggests to use a minimum number of the basic spatial information products which can guarantee better qualities when other products are combined. Because each of the spatial information product can include several other sub-products inside, it can have intrinsic characteristics such as geographic accuracy relationships between the products when combined and a hierarchical structure in each product in terms of the quality management mentioned. To prove the usability of the model, a case of the National Spatial Data Infrastructure Center is used because the Center collects and distributes an enormous amount of spatial information to the public and private sector.
Keywords
Spatial Information; Consumer-Oriented Quality Management; Hierarchical Structure;
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