• Journal of the Korean Society for Library and Information Science
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• v.42 no.1
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• pp.213-231
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• 2008

In this study, we wanted to find out about the perceptions and the requirements of the academic information service users about the Library 2.0. This study used the survey research method, which utilized the web-based survey using the academic information service users as the target population. Specifically, we studied whether and how the users recognized and experienced the Web 2.0 technologies and its related services with respect to Library 2.0. In addition, we gathered the requirements for the Library 2.0 concept applied information services. The analysis results showed that the users were in need of obtaining the most up-to-date information and also using the professional information services such as the experts generated information contents and the Google Scholar type document reference information services instead of the Library 2.0 services based on the Web 2.0 technologies.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.2
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• pp.231-246
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• 2013

This paper attempts to explore the use of social metadata in academic libraries. A total of 173 academic libraries were examined and analyzed. Various social metadata were reviewed, involved with users' participation and contribution. Error-reports, tagging, recommendations, ratings, reviews, comments, sharing, and community were identified that support selection, sharing and collaboration through social engagement. Suggestions drawn from the findings are offered to utilize social metadata in order to enhance users' contribution and interaction. It is hoped that this exploratory study will provide insight into the use of social metadata in academic libraries.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.3
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• pp.69-91
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• 2002

This study examines overall user experience associated with Web search engine use including selection, usage of search features, evaluation. The data were collected through individual interviews with 28 faculty members and graduate students. It was found that users tend to select a search engine based on experience and knowledge of certain features and familiarity with an engine itself more than based on previous experience with search results. The results showed the users had mixed opinions regarding cross language retrieval while they did not believe the usage of operators effect the search results. It appears that users are interested in interface design as well as the accuracy of search results.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.18 no.2
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• pp.141-159
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• 2007

The purpose of this study was to try to conceptualize the Folksonomy, so called collaborative taggng or bookmarking and suggest its application on the Web information services. This paper explores how folksonomies could be used in web information services to enable end users to manage personal information spaces, get helped existing controlled vocabularies, and create and share their interests in online communities. Traditional classification system and philosophical issues on Folksonomy were reviewed in this paper in the context of internet based information and its services. The benefits and shortcomings of folksonomies are discussed. Some of the customizable features in existing library catalogue systems are reviewed to suggest other applicable features for web information services.

• Proceedings of the Korean Society for Information Management Conference
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• 2006.08a
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• pp.63-70
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• 2006

이용자중심의 정보기술이 발전하면서 웹 2.0이라는 개념이 등장하고 이용자가 정보를 조직하는 사회적 태깅 방식의 웹사이트가 확산되고 있다. Connotea와 CiteULike는 웹 2.0이라는 개념의 일부인 사회적 태깅 방식을 학술영역에 본격적으로 도입한 최초의 서비스로서, 과거의 통제어휘 위주의 디렉토리 분류체계를 벗어나 이용자들이 참여하여 제공한 정보와 협력하여 부여한 키워드를 중심으로 자유롭게 콘텐트를 분류하고 관리하는 정보공유 포털서비스이다. 이 글에서는 이와 같은 이용자 참여를 유도하는 정보서비스동향을 개관하고 Connotea와 CiteULike의 두 서비스를 비교해보았다.

• The Journal of Bigdata
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• v.2 no.2
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• pp.105-114
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• 2017

Today, many services are supported on the web sites. Analysis of usage patterns of web site visitors is very important to optimize the use and efficiency of the web sites. In this study, analysis of usage patterns and comparative analysis of user groups were conducted by analyzing web access log provided by BPI Challenge 2016. This data provides access logs to the web site in the IT system of a Dutch Employee Insurance Agency (UWV). The customer information, and the click data describing the customers' behavior when using the agency's web site. In this study, we use process mining techniques to analyze the usage patterns of customers and the characteristics of customer groups, and ultimately improve the service quality of customers using web services.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.2
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• pp.119-138
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• 2002

This study examines the effects of the judgment of information quality and cognitive authority on Web searching behavior. Sixteen scholars from diverse disciplines participated in the experiments, and the data were collected combining search logs, think-aloud during the searches, and post-search interviews in the laboratory setting. The results identified two distinct kinds of judgment, predictive judgment and evaluative judgment. The facets of judgment and criteria used for making Judgments of quality and authority were analyzed associated with the types of task, status of users, and discipline areas of users.

• Journal of the Korean Society for Library and Information Science
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• v.39 no.2
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• pp.147-160
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• 2005

This study examines trends of web query types and topics submitted to NAVER during one year period by analyzing query logs and click logs. There was a seasonal difference in the distribution of query types. Query type distribution was also different between weekdays and weekends, and between different days of the week. The log data show seasonal changes in terms of the topics of queries. Search topics seem to change between weekdays and weekends, and between different days of the week. However, there was little change in overall patterns of search behavior across one year. The implications for system designers and web content providers are discussed.

• Journal of Service Research and Studies
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• v.1 no.1
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• pp.61-69
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• 2011

Data mining that can not be extracted with a simple query in the form of "useful" means to find information in large databases from the existing and unknown knowledge. It is based on this insight about the data can be defined as a gain. In this paper, we use the Internet to find useful patterns on the Web or saved data to the target Web site, which is to analyze the characteristics of users. A general statistical information on Internet users to the data by applying a relevance analysis, Internet use affect the amount of time to analyze the characteristics of Internet users. Only through experiments extracting data from the association rules, producing optimal results apply for the data pre-processing and algorithm for mining the Web to Internet users. characteristics were analyzed.

• The Korean Journal of Archival Studies
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• no.45
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• pp.83-120
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• 2015

Record Information Services is an aggressive action of connecting documentaries focusing on the information needs of user. However, recent studies on the parliament's written information service recognize the necessity that it should segment the user's information requests, and provide personalized service, but have not discussed for specific cases or measures. While the importance of Web services written with the proliferation of information and popularization of the Web is emerging right to know but, it is not being performed properly by lack of sufficient manpower and budget along with lack of recognition in hands-on sites upon the user analysis. So, while increasing the efficiency of the hands-on workers of Record Information Services, the introduction of analytical tools that can be utilized in low budget agencies is needed. Web analytics is to analyze the behavior by analyzing Web logs which web users have left you visit the site. To estimate the behavior they want to request information of the analyzed Web user aims to provide a Web service, the Web service further continued improvement. There are several types that include among them Google Analytics offering a variety of analysis items for free and all over the world, many people are already using. This study introduces a Google Analytics web analytics focused and proposes a service improvement plan with specific web user segmentation analyzes the cases of Korea Democracy Foundation of Open Archives introduces them to the actual institutions.