• Title/Summary/Keyword: 외식산업

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New Trends of Managers' Leadership Style in the Food Service Industry (외식산업 관리자의 리더십에 관한 최근 연구동향)

  • Jean, Kyung-Chul
    • Korean Business Review
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    • v.19 no.1
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    • pp.223-240
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    • 2006
  • The purpose of this study is to review the current state of the transformational leadership and LMX approach to the study of leadership. Leadership research has witnessed a shift from traditional transactional models to a new genre of theories of transformational and charismatic leadership and LMX. Transformational leadership theories offer the promise of extraordinary individual and organizational outcomes. Leaders motivate followers to perform beyond expected levels by activating higher order needs, fostering a climate of trust, and inducing them to transcend their self-interest for the organization's sake. Numerous investigations point of the robustness of the effects of such leadership on individual and organizational outcomes such as job satisfaction, organizational commitment, and performance. LMX theory suggests that leaders do not use the same style in dealing with all subordinates, but rather develop a different type of relationship or exchange with each subordinate. These relationships range from those that are based strictly on employment contracts to those that are characterized by mutual trust, respect, liking, and reciprocal influence. LMX has been positively related to job satisfaction, productivity, and career progress of managers and negatively related to turnover and employee grievances. In conclusions, effective leaders link achievement of organizational goals to follower fulfillment of self-development goals, with the former advancing the latter.

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The Difference on Perception of Restaurant Servers' Communication Competence between Customers and Workers: A Study on Communication Skill, Empathy Skill, and Satisfaction of Communication (외식업 종사자의 소통에 관한 고객과 종사자의 인식 차이: 소통능력과 공감능력의 인식과 소통만족에 관하여)

  • Lee, Sang-Hoon;Ryu, Choonryul
    • The Journal of the Korea Contents Association
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    • v.20 no.11
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    • pp.88-100
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    • 2020
  • This study explored the impact of perceiving communication and empathy skills of workers in the food service industry on communication satisfaction. This study surveyed 715 customers and workers. First, the result showed that the higher the people thought communication skills of worker were, the higher they felt satisfaction on communication in restaurants for both customers and workers. Workers perceived their communication kills better than customers did. Second, the higher the people thought empathy skills of worker were, the higher they were satisfied on communication in restaurants for both customers and workers. Workers perceived their empathy kills better than customers did. Lastly, multiple regression analysis results showed that communication and empathy skills independently had the impact on communication satisfaction for customers. But only communication skills had the impact on satisfaction amongst workers. Maybe the impact of empathy skill was included with that of communication skills. This indicated that there existed the perceptual difference between customers and laborers about communication satisfaction.

The Effects of Business Startup Attributes on the Overconfidence of Business Startup and Entrepreneur's Attitude in Foodservice Industry (외식산업 창업속성이 창업 과잉자신감과 창업자 태도에 미치는 영향)

  • Song, Kyong-Suk
    • The Journal of the Korea Contents Association
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    • v.14 no.3
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    • pp.414-426
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    • 2014
  • The purpose of this study is to examine the effects of business startup attributes on the overconfidence of business startup and entrepreneur's attitude in foodservice industry. To achieve this, a survey was carried out to 300 entrepreneurs in the foodservice industry through October 1 to October 30, 2012. The results were as follows. First, entrepreneur's characteristics, funds for business startup, locations and products had a statistically significant positive effect on the overconfidence of business startup(p<.05). Second, funds for business startup, locations and products had a statistically significant positive effect on entrepreneurs' attitude(p<.01). Third, the overconfidence of business startup had a statistically significant positive effect on entrepreneurs' attitude(p<.001). The findings stated above mean that knowledge or experience related to specialized management mind as entrepreneur's characteristic factors are just as important, and customers' use and choice of restaurants are also connected to stable management when the floating population of them are located to a suitable place in combination with product characteristics in enough financing and preparation based on this, showing entrepreneur's positive attitude through stable management along with confidence.

A Study on Entrepreneurship and Its Effects on Corporate Performance in the Foodservice Industry (외식산업의 기업가 정신이 성과에 미치는 영향)

  • Park, Ki-Yong
    • Culinary science and hospitality research
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    • v.15 no.3
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    • pp.153-165
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    • 2009
  • Entrepreneurship is vital in the foodservice industry more than any other industry as a force to overcome the obstacles in the management environment due to the relatively small scale of the business. The existing literature shows that entrepreneurship not only leads toward innovative management, but also enhances corporate performance. This paper undertakes an analysis of the relations between entrepreneurs' needs for achievement and entrepreneurship, and the way in which entrepreneurship influences corporate performance. For this study, 250 restaurant owners in Busan were surveyed from December 10 to 20, 2008, and 232 copies of the questionnaire were analyzed. SPSS 12.0 package program and Amos 5.0 were used for statistical analysis. The result of the analysis suggests that entrepreneurs' desire to achieve goals could influence the entrepreneurship variable. Moreover, entrepreneurship enhances corporate performance. In sum, the three-dimensional scale of entrepreneurship which includes innovativeness, constructive risk taking, and proactiveness strengthens corporate performance. Future research should investigate the processes by which entrepreneurship enhances performance and other potential moderator variables.

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세계를 위협한 코로나 19

  • 한국오리협회
    • Monthly Duck's Village
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    • s.203
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    • pp.12-17
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    • 2020
  • 지난해 10월부터 시작된 오리사육제한이 올해 2월까지 4개월간 실시됐다. 사육제한이 끝난 농가들이 기지개를 필 무렵, 코로나바이러스감염증-19(COVID-19, 이하 코로나19)가 터졌다. 3년간 시행된 오리사육 제한으로 생산비를 밑돌면서 오리를 생산해 온 오리업체들은 이번 사육제한을 끝으로 발돋움하려는 청사진을 그려놓았다. 그러나 세계를 '정지'상태로 만든 코로나19로 오리산업은 다시 답보상태에 빠졌다. 올해 외식산업에서의 '오리산업 전성기'를 꿈꾸며 오리자조금이 추진한 '오리 중량판매' 등의 시책은 코로나19로 두문불출하며 외식을 줄인 소비자들에게 제대로 선을 보이지도 못한 상태다. 외식시장의 대부분이 수입육으로 이뤄져 있는 대부분의 축종들은 가정소비가 늘어나면서 오히려 때아닌 특수를 누렸지만 외식수요로 생오리의 대부분을 판매하던 오리산업은 '나홀로' 피해를 입은 축종이 돼 버렸다. 오리사육 제한으로 입은 피해에서 아직 벗어나지도 못한 오리산업, 코로나19는 오리산업에 얼마만큼의 피해를 준 것일까? 이 패해는 언제 끝나는 것일까?

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Relationship of Individual Characteristice, Entrepreneurship, and Performance in the small Foodservice Industry; Focusing on Comparative Analysis with Franchisees and Non-franchisees (소규모 외식산업에서 개인특성, 기업가정신, 경영성과간의 관계에 대한 실증적 연구 : 프랜차이즈 가맹점과 비가맹점의 비교를 중심으로(국문))

  • Kim, Myoung-Ki;Choi, Myeong-Gil
    • Proceedings of the KAIS Fall Conference
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    • 2010.05b
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    • pp.716-719
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    • 2010
  • 본 연구에서는 소규모 외식산업 창업자의 개인특성, 기업가정신, 경영성과간의 관계를 실증적으로 살펴보고 프랜차이즈 가맹점 창업자와 비가맹점 창업자와의 비교를 통한 차이점및 유의성을 알아보고져한다. 기업가정신이 외식산업을 혁신적으로 경영할뿐 아니라 기업의 경영성과도 증대시킨다는 연구결과들은 많이 보고 되어지고 있다. 따라서 본 연구는 창업자의 개인특성과 기업과정신과의 관계를 살펴보고 아울러 소규모 외식창업에서도 기업가정신이 경영성과에 유의한 영향을 미치는지를 확인하고 프랜차이즈 가맹창업과 비가맹창업에 비교를 통하여 창업형태에 따른 기업가정신이 경영성과에 미치는 영향을 살펴보고져 한다.

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CSF Analysis centered on the Case Study of a Restaurant Franchise (외식산업 프랜차이즈 사례를 통한 송공요인 분석)

  • Kim, Min-Sun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.6
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    • pp.1991-1996
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    • 2010
  • The Korean restaurant franchise business is continuing to grow along with economic growth. Moreover, there are some Korean restaurant franchise enterprises that have managed to enter overseas markets as well, and which are unfolding a strategy for success by leveraging marketing activities that consider the tastes of the respective localities and their consumers' characteristics. This research conducted a comparative analysis of 'Nolbu'and 'Mister Pizza' both considered successful franchises, to identify the CSF(Critical Success factors) of the Korean restaurant franchise business. The results of the research demonstrate the critical success factors, including: efforts such as effective marketing; effort to return part their profits to the community; structured and scientific restaurant management; an effective logistics and distribution system and differentiation against other brands.

A Study on Internet Marketing Effects in the Food Service Industry : Lovedaejeon 'Foodservice Industry 'Membership Case Study (외식산업의 인터넷마케팅 효과에 관한 연구 -대전사랑 외식산업회원 사례연구-)

  • Jeon, Young-Jick
    • The Journal of the Korea Contents Association
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    • v.9 no.11
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    • pp.424-431
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    • 2009
  • The research under necessary for systematic study is about recognizing on the Internet marketing in the Food Service Industry. After searching the actual condition with the object of the Lovedaejeon 'Foodservice member, the goal is using fundamental data for strategic marketing plan making systematic Internet marketing in the Food Service area. Analytical result, the influx search which finds the Lovedaejeon 'Foodservice is 3 kinds to be highest : Daejeon, the Daejeon tasty house and fixation keyword of tasty house etc. As for visit area, Daejeon 47.9%, Re-visit 31.9% of 12 hours within re-visit. From tasty house coupon down load, 친친만년점 restaurant 1,837 and from member connection statistics of man and woman, the man is higher than the woman statistically, the marriaged man was higher than the single one. Like this research result, there will be a possibility becoming the fundamental data which is useful in Food Service Industry on the Internet marketing.