• The Journal of the Korea Contents Association
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• v.21 no.4
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• pp.785-794
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• 2021

This study investigated the current status of the design and direction of improvement of the sign system of urban railway stations in the Seoul metropolitan area to see how difficult it is for users to use. As a research method, first, a theoretical study on the literature of the urban railway sign system, second, a survey on the current status of the sign design of the Gimpo Goldline in the Seoul metropolitan area, and third, a survey on the actual use of the sign and problems was conducted. As a result of the current status survey, the location sign is in central alignment with the font of the guide sign, and the guidance sign is in front/back alignment according to the location of the entrance and exit. The background of the font is white and the text is dark black to make it look good to the user. On the other hand, guidance sign is written in white color and background color is gray color. Currently, the Gimpo Urban Railway Guidance Sign System is newly produced and installed, but there is a lack of user design and needs design maintenance that can clearly deliver information to users.

• Journal of Digital Convergence
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• v.13 no.10
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• pp.81-98
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• 2015

This study explores performance factors of a casino information system for foreigners, empirically examines the causal relation between these factors and business performances through organizational trust and job satisfaction and suggests a plan to develop such a information system. We found that information quality positively impacted on perception of information security, but negatively on job satisfaction; system quality positively did on security reliability, but negatively on job satisfaction; service quality positively did on trust in information security and job satisfaction; lastly security reliability positively did on job satisfaction. We found that information quality, system quality and service quality would affect perceived information security and job satisfaction.

• Journal of Korean Library and Information Science Society
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• v.50 no.4
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• pp.359-379
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• 2019

This study aims to suggest the ways to reinforce academic library's supports for users' class·learning activities. For this purpose, this study collected the development plans of academic libraries in Korea, and analysed the plans for supporting class·learning activities. As a result, it is shown that the most libraries emphasized 'expansion of learning material' and marked it on development plan. As subsequent plans, libraries provided the action plans of 'expansion of reading education and reading programs', 'expansion of electronic materials', 'expansion of characterized materials' one after another. This study suggests 'user-centered collection development and expansion of learning materials', 'activation of library services making use of big data', 'enlargement of engagement services for handicapped and foreign students' as ways to strengthen the services of academic libraries to support class·learning activities of users.

• Culinary science and hospitality research
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• v.20 no.6
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• pp.69-79
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• 2014

How the menu selection attributes and menu design attributes influence the customer value and customer satisfaction is a major study object. In order to achieve the purpose of this study, a questionnaire survey was conducted to the consumers of 4 Western restaurants. Selecting 223 copies, the diversity of menu and convincibility of menu turned out to be influential on the customer value. In the Hypothesis 2, menu selection attributes turned out to be influential on the customer satisfaction. In the Hypothesis 3, menu design turned out to be influential on the customer value. In the Hypothesis 4, menu design turned out to be influential on the customer satisfaction. In the Hypothesis 5, the customer value turned out to be influential on the customer satisfaction. The study shows that the importance of menu selection and menu design is a significant in regards to customer value and customer satisfaction.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.9
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• pp.199-209
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• 2020

This study was a descriptive study performed to identify factors affecting medical satisfaction in multicultural members. The survey participants were 301 multicultural members in A city. The data were analyzed using descriptive statistics and Independent t-tests, One-way ANOVA, and Stepwise multiple regression analysis with the SPSS 14.0 program. Stepwise multiple regression analysis revealed that the predictors of satisfaction among the medical staff were satisfaction with age and health insurance, which accounted for 28% of all variance. Predictors of satisfaction with the medical environment were age and jobs, which accounted for 17% of all variance. Predictors of satisfaction with medical expenses were multicultural form, educational level, and jobs, which accounted for 33% of all variance. These results suggest that we need to develop and implement strategies and programs that can enhance satisfaction with medical use among multicultural members.

• Journal of the Korean Society for information Management
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• v.18 no.4
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• pp.163-181
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• 2001

The Internet offers a challenging information seeking environment for users due to a great amount of information, heterogeneous objects, and diverse information quality. The purpose of this study was to identify the ways of information seeking, evaluating, and using in the Internet by looking at search behaviors of science and engineering scholars in Korean university. The research problems addressed in the study include the utility of web information, information searching strategies, the extent of search engines usage, and scholarly value of information in the Internet. The data were collected through individual interviews with 28 scholars recruited from science and engineering fields at the Myongji University. It was found that the scholars in this study less likely turn to search engines for finding research information than types of information while they use search engines primarily for searching personal information such as travel and hobbies. This is partly because the scholars believe that the information, especially research-related information, in the Internet lacks the value as scholarly information. They also tend to believe that foreign literature available in the Internet is more credible, professional, and recent than domestic literature. In conclusion, the implications for search engine developers, librarians, and researchers as users and producers in the Internet are discussed.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.1
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• pp.149-170
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• 2014

Name authority control is important for not only library catalogers but also end users, since it provides uniform access points. The national libraries in Japan and the United States have constructed and controlled authority records for writers from early days, and have provided them on the web sites. The purposes of this study are to extract common fields and differences in Japanese writer's name authority records of the U.S. and Japan, and to propose the ways of desirable description of authority records in Korea. Several suggestions of building authority records in National Library of Korea such as open to the pubic of authority records, provision of various forms of authority files, suggestion of the ways of writing the names of foreign writers, and the links between the authority records and library catalogs for retrieval are proposed.

• Journal of Distribution Research
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• v.4 no.3
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• pp.1-22
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• 2000

Many foreign freight forwarders make inroads into domestic markets. Korean freight forwarders are not competitive on th domestic logistics area because of higher customer services by foreign freight forwarders in Korea. The purpose of this research is to analyze degree of satisfaction on customer services attributes of freight forwarders in Korea, and to strengthen the competitiveness of customer services by Korea freight forwarders in contrast to foreign investment freight forwarders in Korea. The results of the research could be summarized as follows.: When freight forwarders are selected, the most important customer service attributes have been ranked in order with 'the accuracy management of shipping order' , the reasonable offers of freight rate' and 'the quick arrangement of vessels' when freight forwarders are selected.

• Journal of Digital Convergence
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• v.14 no.9
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• pp.181-198
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• 2016

This study explored the performance factors of casino information systems for foreigners, empirically examined the causal relation between these factors and the business performances through organizational trust and job satisfaction and suggested a direction to enhance the casino information systems. The result of this study showed that, firstly, information quality impacted positively on security reliability and job satisfaction. Secondly, system quality impacted positively on security reliability and job satisfaction. Thirdly, service quality impacted positively on security reliability and job satisfaction. Fourthly, security reliability impacted positively on job satisfaction through security reliability. Lastly, security reliability and job satisfaction impacted positively on business performance. This research must be continued by expanding upon the variables of this research study, and there is a need for follow up research on methods that can analyze the management performance of casino information systems from a diverse set of approaches and also research that conducts an analysis on systems that are implemented to prevent tax evasion.

• Journal of the Korea Convergence Society
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• v.10 no.8
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• pp.165-170
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• 2019

According to the statistics of the Ministry of Land Transport and Transportation in 2018, the average annual average number of air traffic users for has increased by 5.07% for domestic flights and 8.84% for international flights. Korea is facing a steady rise in demand from foreign tourists due to the Korean Wave. At the same time, a new lifestyle that values the quality of life of individuals is taking root, along with the emergence of LCC, and Korean tourists' overseas tours are also increasing, so improvement and expansion of domestic airport passenger terminals is urgently needed. it is important to develop a structured airport infrastructure by making efficient and accurate forecasts of aviation demand. in this study, based on the Big Data, long-term domestic and international demand forecasts for urban airports were conducted.. Domestic flights will see a decrease in the number of airport passengers after 2028, and international flights will continue to increase. It is imperative to improve and expand passenger terminals at domestic airports.