• Information Systems Review
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• v.16 no.2
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• pp.97-124
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• 2014

This study applies the concepts of sociotechnical theory and role theory in order to verify the effects of stress (that is, technostress) created from information and computer technology (ICT) concerning role stress and performance. We suggest diverse perspectives concerning the elements leading to technostress along with the stress-creating process of ICT among organizational members. The following four major hypotheses are proposed: (1) Technostress is positively related to role stress (e.g., conflict and overload of roles), adverse psychological outcomes, and adverse IS use related outcomes, (2) Role conflict is positively related to adverse psychological outcomes and adverse IS use related outcomes, (3) Role overload is positively related to adverse psychological outcomes and adverse IS use related outcomes, and (4) Innovation support will play as a moderator between technostress, roles tress, adverse psychological outcomes and adverse IS use related outcomes. A partial least square (PLS) with data gathered data from ICT users of organizations was used to verify the proposed hypotheses. The results supported our claims excluding the hypothesis associated to the relationship between technostress and role stress. We suggest a theoretical implication based on the verification of technostress related to the current concept of stress experienced by individuals within organizations. We also propose that a practical implication concerning the opposite effect of technostress, can be utilized as a method of reducing role stress, and suggests a diagnostic tool for assessing the degree of technostress within organizations.

• Journal of Korean Academy of Nursing Administration
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• v.18 no.1
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• pp.5-12
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• 2012

목적: 본 연구의 목적은 대학원 또는 RN-BSN과정에 등록하여 학업을 계속하는 간호사들이 학업과 직업, 가정에서 다양한 역할을 수행하면서 발생하는 역할갈등과 역할관련 스트레스의 관련성을 파악하는 것이다. 연구방법: 국내4개 간호대학 RN-BSN과정 또는 대학원에서 수업을 받고 있는 간호사 149명을 대상으로 역할갈등, 역할스트레스를 측정하였다. 수집된 자료는 SPSS WIN 18.0 프로그램을 이용하여 분석하였으며 서술통계, 빈도분석, 상관관계분석과 함께 위계적 다중회귀분석을 이용하였다. 연구결과: 연구대상자의 work-school to family 갈등은 평균 $2.77{\pm}0.93$점, family-school to work 갈등은 $3.27{\pm}0.77$점, family-work to school에 대한 역할갈등은 $3.08{\pm}0.83$점이었다. 역할관련 스트레스는 평균 $5.99{\pm}1.66$점이었으며, 스트레스의 하위영역 중 가정스트레스 $4.77{\pm}2.62$점, 직장스트레스 $6.66{\pm}2.12$점, 학업스트레스 $6.84{\pm}1.87$점이었다. 위계적 다중회귀분석 중에서 직위가 스트레스변인의 2%를 설명하였고, 2단계에서 갈등요인 3변수가 추가 입력되었을 때 스트레스 변인의 23%를 설명하는 것으로 나타났다. 결론: 학업과 근무, 가정으로부터 다양한 역할을 수행하는 간호사는 다양한 역할에서 오는 갈등과 스트레스의 연관성이 확인되었으므로, 이를 근거로 업무만족과 성취를 높일 수 있는 정책이 개발되어야 한다.

• Journal of Digital Convergence
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• v.12 no.10
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• pp.375-384
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• 2014

This study was carried out to investigate the mediating role of parental satisfaction on the relationship between work-mother role conflict and parenting stress of employed mothers. Participants were 515 mothers of children aged 2 to 5 recruited from companies in Gyeonggi Province, Korea. Survey was conducted from February 15 to March 20, 2013. Structural equation modeling was used to examine direct and indirect effects among study variables. As a result, work-mother role conflict and parental satisfaction directly influenced parenting stress. Work-mother role conflict directly influenced parental satisfaction. The indirect effect of work-mother role conflict, with parental satisfaction as a mediator was verified on parenting stress. Therefore, to relieve the parenting stress of employed mothers, diverse programs to improve parental satisfaction need to be utilized along with decreasing work-mother role conflict through the settlement of child care policy.

• The Journal of the Korea Contents Association
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• v.15 no.6
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• pp.487-498
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• 2015

The main purpose of this study was to examine the relationship among hoteliers' emotional labor like surface acting (SA) and deep acting (DA), job stress such as physical stress (PS) and mental stress (MS), and extra-role behavior (EB). Using data from 264 surveys collected from five-star hotels' employees, the author empirically tested the research model. Main results on applying structural equation analysis are as follows. (1) SA had positive impacts on both PS and JS while DA was negatively significant on only MS. (2) ER was influenced by DA while there was no significance on SA. (3) MS was negatively related to ER, and PS was also significantly effective; however, the estimate of PS indicated a positive correlation unlike theoretical prediction. In conclusion, a discussion about the interesting phenomenon was held based on self-rewarding acts.

• International Commerce and Information Review
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• v.14 no.4
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• pp.361-383
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• 2012

This study examined the determinants of distributor stress and organizational effectiveness in a global distribution industry. This study suggested distributors' role factors and mindfulness as the key determinants of their stress and organizational effectiveness. Employees' role factors were classified into three factors: role ambiguity, role conflict, and role overload. Organizational effectiveness was classified into three factors: job satisfaction, organizational commitment, and turnover intention. Data were collected from 202 distributors in a global distribution industry. Results indicated that role conflict and role overload were significantly, positively related to distributors' stress, and that role ambiguity and mindfulness were negatively related to their stress. Results also indicated that role ambiguity was negatively related to job satisfaction and organizational commitment, and that role conflict and role overload were positively related to turnover intention. Finally, role overload was positively related to job satisfaction and organizational commitment and mindfulness was positively related to job satisfaction.

• The Journal of the Korea Contents Association
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• v.22 no.10
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• pp.851-860
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• 2022

Catholic nuns are under a lot of role stress while living as a monk, which leads to psychological burnout, causing negative effects. This study confirmed which sub-factors of the role stress of Catholic nuns has a greater effect on psychological burnout, and analyzed whether resilience has a moderating effect on psychological burnout. As a result of a mail survey of 234 catholic nuns, first, role stress could be confirmed according to the period of catholic nuns' life in the capital and the roles of internal and external apostles. In particular, when the life of the capital was less than 20 years, they felt different from the role ambiguity. Second, it was found that the role stress of catholic nuns had an effect on psychological burnout, and role ambiguity, role conflict, and role all had an effect on psychological burnout. In particular, role ambiguity was found to have the greatest effect, causing greater psychological burnout of role ambiguity than role. Third, in the relationship between role stress and psychological burnout, resilience had a moderating effect This study suggests that reducing the role ambiguity of nuns is the most important, and that it is necessary to improve resilience as a way to reduce psychological burnout. Above all, it is meaningful in that it targets nuns who are difficult to access easily.

• The Journal of the Korea Contents Association
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• v.11 no.12
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• pp.190-205
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• 2011

The purpose of this study was to investigate the effects of the MICE industrial employee's job stressors on intent to leave and test of the mediating role of job satisfaction and job commitment. For the study, job stressors were defined 3 groups with 7 sub-factors, such as role stressors of role ambiguity, role conflict and role overload, task stressors of job routineness and job heteronomy, organizational stressors of job insecurity and distributive injustice. Data were collected from 303 MICE industrial employees in metropolitan area by structured questionnaires. Collected data were analyzed by AMOS 18.0 and findings are as follows. Firstly, on aspect of total effectiveness, the seven job stressors had harmful effect on intent to leave, especially organizational stressors had more serious effect on intent to leave than role stressors. Secondly, not only job satisfaction and job commitment had meditators role but also influenced on intent to leave directly. Thirdly, role ambiguity had effect on intent to leave indirectly through the job satisfaction, while role conflict and role overload had effect on intent to leave directly, and also indirect effectiveness on it through the job commitment. Fourthly, job routineness and job heteronomy had effected on intent to leave only through the meditators. Not only job insecurity and distributive injustice had influenced on intent to leave directly but also effectiveness on it indirectly through the meditators.

• Journal of Industrial Convergence
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• v.21 no.10
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• pp.141-150
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• 2023

The purpose of this study is to empirically analyze the impact of role stress (role conflict, role ambiguity, and role overload) on career commitment and turnover intention in small and medium-sized hospital workers in Busan. The subjects of the study were 418 nursing and administrative workers engaged in hospitals and general hospitals in Busan. Frequency analysis, correlation analysis, and regression analysis were conducted for empirical analysis. The results of the study are as follows. First, significant differences in some research variables were identified according to gender, age, educational background, marital status, and working years. Depending on the job type, there were significant differences in all variables such as role conflict, role ambiguity, role overload, career commitment, and turnover intention. Second, role stress was found to have a significant negative effect on career commitment and a significant positive effect on turnover intention. Among the role stress, it was confirmed that the role overload had the strongest influence on career commitment and turnover intention. This study is meaningful in that it analyzed the influence of role stress, including workers in all occupations, including nursing jobs, and empirically revealed the meaning of role stress as an explanatory variable of career commitment and turnover intention.

• Journal of Digital Convergence
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• v.12 no.12
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• pp.427-439
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• 2014

This study analyzed the effects of job stress, job burnout, and social support on turnover intention for beauty salon workers in Busan. First, the younger, the higher levels of emotional labor; the younger, the lower education levels, the shorter career, and the lower position, the higher job stress and the higher job burnout; and the younger, the lower education levels, and the fewer days off, the higher turnover intention. Second, directors, designers and the staff had emotional labor, job stress, job burnout, and social support associated with turnover intention. Third, owners and designers had their turnover intention in general affected by emotional control, role stress, supervisor support, and colleague support and had their workplace-related turnover intention affected by emotional control, role stress, colleague support, and depersonalization, while the staff had their turnover intention in general and workplace-related turnover intention affected by supervisor support, colleague support, and depersonalization and had their job-related turnover intention affected by supervisor support.

• The Journal of the Korea Contents Association
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• v.16 no.5
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• pp.449-462
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• 2016

The aim of this study is to look into the role stress, job insecurity, self-efficacy and job engagement among broadcasting staffs. It is the ultimate goal for this study to probe how their job engagement affected by three factors - role stress, job insecurity, self-efficacy. 343 respondents participated and the results show they are suffering for the role stress, especially role conflict. Their awareness of the self-efficacy and job engagement is above average, meanwhile of job insecurity is comparably low. It is revealed that the less role ambiguity and the more self-efficacy affect their job engagement and the most influential factor is self-efficacy.