• Title/Summary/Keyword: 여행만족도

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A Study on Travel Satisfaction for Segmented Groups of Cultural Destination Attributes (문화관광지 선택속성에 대한 세분시장별 여행만족도에 관한 연구: Fisher's Z값을 활용한 조절효과를 중심으로)

  • Jang, Yang-Lae;Yoon, Yoo-Shik;Park, No-Hyeun
    • Journal of the Korean Geographical Society
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    • v.43 no.6
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    • pp.938-950
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    • 2008
  • This study was to investigate if there were any significant relationships between cultural destination selection attributes and travel satisfaction according to segmented groups of cultural destination attributes. Survey questionnaire was developed based on the previous study and data were collected from on site survey, which was one of the famous cultural tourism destination in Korea such as Booyoe and Kongjoo. Six dimensions of cultural destination attributes were identified from factor analysis and three different segmented groups were determined from cluster analysis. Then, Multiple regression analysis conducted with six destination attributes as independent variables and one travel satisfaction as dependent variable, while Fisher's Z score for three segmented groups were considered as moderator's variable. The results showed that cultural destination attribute affected respondents' level of travel satisfaction and there was differences among segmented groups in terms of their affecting factors to the travel satisfaction. These findings suggested that there were different segmented groups of cultural destination selection attributes and each group pursued different cultural travel products and services.

A Study on the Influence of the Motivation of the Reality Travel Program on the Viewing Satisfaction and Visiting Intention (리얼리티 여행 프로그램의 시청 동기가 시청 만족도와 방문 의도에 미치는 영향 연구)

  • Kim, Sung-Hoon;Oh, Do-Yoon;Shin, Ha-Yeon
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.47-56
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    • 2019
  • In line with the increasing demand for domestic travel, Reality Travel Programs(hereinafter referred to as RTP) in which actors don't have the script in program are increasing. We explored the impact of RTP "Viewing Satisfaction" and "Revisit Intentions". Firstly, factors of "entertainment", "sympathy", "aesthetic", "information", "interaction" and "Indirect Experience" were confirmed. Secondly, common factors that have a positive impact on Dependent variables in RPT were "esthetics" and "IE". By empathizing with the beauty of the environment and actor's emotions, the RTP had a positive influence to "VS" and wanting to visit the area. Provided a theoretical basis by verifying that viewing motives for RTP have a positive impact on VS and RI.

Travel Behaviors and Satisfaction of Korea Incentive Tourist -Focusing on Differences of Incentive Tourists from China, Japan, and Thailand- (방한 인센티브여행 참가자의 여행행태 및 만족도 분석 -중국, 일본, 태국 참가자들의 차이를 중심으로-)

  • Kim, Ju-Yeon;Min, Min-Hong;Ahn, Kyung-Mo
    • The Journal of the Korea Contents Association
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    • v.15 no.2
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    • pp.489-498
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    • 2015
  • Since companies and organizations prefer tour for awards, incentive tour market has been increasing recently. Many countries are putting a lot of effort to attract incentive tourists. This research has investigated incentive tourists from China, Japan, and Thailand, focusing on strength and satisfaction of Korea Tourism, also expenditure during incentive tour. As a result, 'shopping' marked high score from three nation tourists and showed differences among three countries. While Japanese tourist showed high satisfaction with food, Chinese expressed low satisfaction, Also, with regard to expenditure, Chines tourists spent more than Japanese and Thailand ones.

A Deduction Technique of National Travel Risk Factor Using Web Crawling (웹 크롤링을 이용한 국가 여행 위험요인 도출 기법)

  • Jeong, DaWoon;Lee, MiHyeon;Yu, Heonchang
    • Proceedings of the Korea Information Processing Society Conference
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    • 2017.11a
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    • pp.992-995
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    • 2017
  • 최근 해외로 여행을 떠나는 인구가 증가함으로써 여행의 만족도와 안전성을 높이기 위해 사전 조사의 중요성이 높아지고 있다. 그러나 인터넷을 통해 접근 가능한 SNS와 블로그의 글은 개인이 주관적인 견해를 가지고 작성하기 때문에 신뢰성이 떨어지게 되고 개인이 수집 가능한 정보의 양이 한정적이기 때문에 정확도면에서 한계를 가지게 된다. 본 논문은 웹 크롤링을 통하여 여행 목적지 국가에 관한 뉴스 기사들을 자동으로 수집하고 국가별 위험 요인을 도출하는 기법을 제안한다. 제안하는 기법을 활용할 시 해외여행에 대한 국민의 안전과 만족도가 높아지게 되고 사회 구성원의 전반적인 삶의 질이 향상될 것으로 기대된다.

Personalized Itinerary Recommendation System based on Stay Time (체류시간을 고려한 여행 일정 추천 시스템)

  • Park, Sehwa;Park, Seog
    • KIISE Transactions on Computing Practices
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    • v.22 no.1
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    • pp.38-43
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    • 2016
  • Recent developments regarding transportation technology have positioned travel as a major leisure activity; however, trip-itinerary planning remains a challenging task for tourists due to the need to select Points of Interest (POI) for visits to unfamiliar cities. Meanwhile, due to the GPS functions on mobile devices such as smartphones and tablet PCs, it is now possible to collect a user's position in real time. Based on these circumstances, our research on an automatic itinerary-planning system to simplify the trip-planning process was conducted briskly. The existing studies that include research on itinerary schedules focus on an identification of the shortest path in consideration of cost and time constraints, or a recommendation of the most-popular travel route in the destination area; therefore, we propose a personalized itinerary-recommendation system for which the stay-time preference of the individual user is considered as part of the personalized service.

A Comparative Study of Domestic Travel Patterns and Determinant Factors Affecting Satisfaction by Generations (대한민국 국민의 세대별 국내여행 방식 및 만족도 영향요인)

  • Mi-Sook Lee;Yoon-Joo Park
    • Information Systems Review
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    • v.22 no.2
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    • pp.137-166
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    • 2020
  • While South Koreans overseas travelling rate has been increased every year, domestic travelling rate has been at a standstill for several years. The purpose of this study is to analyze domestic traveling styles of Koreans according to their generations in order to provide generation-specific traveling services. For this purpose, we categorized the survey respondents into four different generations, which are Millennium (age 19~34), X generation (35~54), Baby Boomer (55~64) and senior by following the criterions of the Korea National Tourism Organization. After then, we analyze factors related to travel preparation process, the actual traveling activities and satisfaction after the travel. In this study, 16,713 data collected by the Ministry of Culture, Sports and Tourism are used. The results of this study show that Korean people tends to acquire domestic traveling information from their own or acquaintances past experiences. Also, they do not prefer the organized trip for domestic travels, thus do not buy package products a lot. In addition, natural scenery, rich in cultural heritage, and convenient accommodation are the most important determinant factors affecting the overall travel satisfaction of level for all generations. The traveling characteristics for each generation are as follows. Millennium get traveling information from the internet a lot, and more specifically, they refer portal sites and social network services (SNS) in many cases. Also, they tend to travel in summer peak season to popular destinations and pursues active traveling experiences. Generation X has similar traveling patterns with Millennium, however they major transportation method is using their own car. Also, transportation convenience and satisfactory leisure activity are important factors affecting the overall satisfaction level to Generation X. On the other hand, Baby boomer generation has a greater emphasis on appreciation of nature, visiting famous restaurants, and relaxation, rather than actively participating experiencing programs. They travel evenly in summer and spring/fall season to many different areas instead of focusing on popular tourist spots. In addition, shopping and eating delicious food are the important factors affecting the overall satisfaction level for them. Lastly, Senior generation has similar characteristics with Baby boomer in many ways, however, they travel a lot on the same day using public transportations or car rental service. They prefer spring and autumn trips rather than summer peak season, and tend to buy packaged travel products a lot compared with other generations. If these different traveling characteristics of each generation are considered for organizing and customizing tourism services, it is expected that domestic tourism satisfaction level will be ultimately increased.

A Study on the Characteristics of Repeat Foreign Tourists to Korea (한국을 재방문하는 외래 관광객의 특성에 관한 연구)

  • Kim, Su-Jeong
    • The Journal of the Korea Contents Association
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    • v.18 no.10
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    • pp.507-517
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    • 2018
  • This study is focused on analyzing the characteristics of repeat foreign tourists to Korea and suggest how to increase the repeat ratio. As the result of analysis, there were significant differences in the variables of sex, age, country in the case of demographic characteristics and in the variables of travel types, the number of company, the purpose of visit, accommodations, major visiting places and visiting areas in the case of travel characteristic. And also there were significant differences in the variables of accommodation fees per person and expenses per person in their own country in the case of travel expenses and in the variables of immigration formalities, public transportations, accommodations, foods, shopping, tourist attractions and security in the case of satisfaction. Lastly there were significant differences in the variables of revisit intention within 3 years, recommendation intention, the image of Korea(before trip) and the image of Korea(after trip) in the case of behavior intention after trip and image evaluation. Therefore it should be considered the characteristics of repeat foreign tourists when we make the tourism products to increase the repeat ratio.

Identification of Trekkers' Characteristics:Focusing on Jirisan-round Trail Users (도보여행자의 특성 규명:지리산둘레길 이용자를 중심으로)

  • Kang, Mihee;Jung, Hui
    • Journal of Korean Society of Forest Science
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    • v.100 no.3
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    • pp.382-391
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    • 2011
  • The purpose of this study was to understand Jirisan-round Trail trekkers' socioeconomic and travel characteristics, travel motivations, and travel attitudes. On-site and email surveys were carried out from July to November of 2008 and a total of 1,026 individuals' data were analyzed. Survey results showed that the percentages of middle age users, highly educated, and professionals/managers were relatively higher among trekkers of Jirisan-round Trail. And they traveled with a small group, collected destination-related information before traveling, and showed a high level of satisfaction. Especially they had not only strong motivations for admiring, understanding, and experiencing the nature but also positive travel attitudes. Based on the results of a cluster analysis, the trekkers of Jirisan-round Trail were divided into two groups, ecotourists and nature tourists. The ecotourists group showed relatively enthusiastic participation, more nature-oriented and culturally sensitive travel attitudes, and a higher satisfaction. The results would be used for establishing effective management strategies for building environmentally and socially responsible trekking culture.

Selection attributes importance and satisfaction for research on the development of the Baekdudaegan (백두대간권 개발을 위한 여행지 선택속성 중요도와 만족도에 관한 연구)

  • Kim, Tae-Dong;Koo, Jee-Hyun;Lee, Seok-Jun;Choi, A-Reum
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.19-30
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    • 2016
  • Domestic and foreign tourists to visit the Baekdudaegan are increasing every year. The purpose of this study is to promote regional development in the Baekdudaegan and to improve the satisfaction of the people who visit the Baekdudaegan area recognized in underdeveloped area. It surveyed the age of 19 years old. Analysis of the factors of selection attributes importance and satisfaction, and the group was separated through cluster analysis. It analyzed a significant difference in the degree of revisit intention and intention of recommendation by cluster groups. They were divided into four groups, according to the selection attributes importance and satisfaction. Groups showed significant differences in the degree of revisit intention and intention of recommendation. The environment elements importance and satisfaction have affected revisit intention and intention of recommendation. It has found out that environment elements have an important factor in selecting the destination and these selection attributes satisfactions have a positive influence on future behavior intention.

The Effect of Shopping Satisfaction on China, Japan and US Tourists' Travel Satisfaction and Post-tour Behavior (중국, 일본, 미국 여행자의 쇼핑만족도가 여행만족도 및 여행후행동에 미치는 영향)

  • Jeon, Yangjin
    • Journal of the Korea Fashion and Costume Design Association
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    • v.18 no.2
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    • pp.207-219
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    • 2016
  • This study was performed to investigate shopping behavior of Chinese, Japanese, and US tourists in Korea. For this purpose, travel activities and shopping items were identified first. And thereafter the shopping satisfaction, travel satisfaction, intention to word-of-mouth, and intention to re-visit were compared by country, gender and age. Finally, the effect of shopping satisfaction on travel evaluations as well as the effect of demographics on shopping satisfaction were examined. Secondary data were used for this survey, while ${\chi}^2$ test, t-test, ANOVA, Duncan test and regression analysis were applied to analyze data. The results were listed below. First, main travel activities were shopping, followed by enjoying natural scenery and visiting historic sites. Apparel, cosmetics, leather goods, and shoes were major shopping products. Chinese and Japanese tourists preferred cosmetics and apparel most, while US travellers bought lots of apparel and shoes. Men and older tourists tended to buy food products more than women and younger people did. Second, degree of shopping satisfaction significantly differed by country and age. The US tourists showed highest satisfaction, followed by Japanese and Chinese ones. Younger people tended to be satisfied more than older people significantly. In terms of travel satisfaction and intention for word-of-mouth, the US tourists, women, and younger people revealed higher scores than the other counterparts. Intention to re-visit Korea were significantly different, based on country and gender, showing higher for the US people and women. Third, shopping satisfaction was found to affect travel satisfaction, intention for word-of- mouth, and intention to revisit Korea significantly. In turn, travel satisfaction was also shown significantly to affect on intention for word-of-mouth, and intention to re-visit Korea.

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