• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.05a
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• pp.61-62
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• 2018

목포항은 과거부터 서남권 도서를 연결하는 여객선 교통의 충추적인 역할을 담당해왔다. 최근 국민의 삶의 질 향상과 여가시간 증가로 섬을 찾는 관광객이 증가하고 있다. 이에 목포항 연안여객터미널의 이용객 만족도를 조사하여 어떤 시설, 서비스를 중요하게 여기고 있는지 조사, 분석하였다. 그 결과 다양한 연령층이 목포항 연안여객터미널을 이용하고 있었으며, 그 가운데 20대와 50대의 이용객이 많았다. 연안여객터미널 접근성은 좋다고 했으나 타 교통수단에 비해 다소 비싸게 느끼고 있었다. 연안여객터미널 시설의 중요도와 만족도에 있어서 매표소 시설, 대기실 공간, 화장실 여건은 중요하다고 인식하고 있었고 목포항 연안여객터미널의 만족도도 대체로 높았다. 그러나 상업시설과 주차장은 중요하게 인식하고 있었으나 만족도는 낮게 나타나 이에 대한 보완이 필요할 것으로 판단된다. 연안여객선의 운영서비스에 있어서는 운항간격, 출항시간 준수, 운항 소요시간 준수, 편의시설 관리, 안전관리 수준, 이용서비스 대비 운임, 차도선 이용 편의성에 있어서 만족도가 높게 나타났다. 이 연구는 향후 목포항 연안여객터미널 운영에 활용될 수 있을 것으로 기대된다.

• Journal of Korea Port Economic Association
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• v.36 no.3
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• pp.1-20
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• 2020

Coastal ferry routes are very important because they connect the mainland to islands, offer transportation for islanders, and bring tourism to islands. In particular, the recent increase in national income, prevalence of a culture that emphasizes work-life balance, and introduction of the five-day workweek have stoked interest in travel as a leisure pursuit, and demand for tourism from Korean people in islands has increased. As the number of passengers using coastal passenger terminals increases due to changes in the coastal tourism environment, the importance and need for coastal passenger terminal facilities and services is growing. Under these circumstances, it is necessary for the management organizations of coastal passenger terminals to manage and efficiently operate the terminals in such a way that budgets can be reasonably implemented and the convenience of passengers using the terminals is enhanced. This study primarily analyzed the management efficiency of coastal passenger terminals in terms of profitability and public interest using data envelopment analysis. The eight passenger terminals achieved low management efficiency in terms of profitability. These terminals should improve profitability by increasing income from terminal office rental and ancillary businesses and revenue from terminal fees by boosting island tourism and expanding overseas passenger transportation. The eight terminals with low management efficiency for public interest should increase the number of passengers by promoting island tourism, developing tour packages to Japan and China's coastal areas, developing new routes, and introducing super-high-speed ships.

• The Journal of the Acoustical Society of Korea
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• v.38 no.3
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• pp.275-282
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• 2019

In airport terminal, aural information is transmitted during 24 hours a day including announcement, background music and emergency control. So, clear sound is mostly necessary to transmitted to the passengers in airports. IIA (Incheon International Airport) is one of the largest airports accommodating 45 million people a year which have been built since 2001. There are currently three passenger terminals including Terminal 1 & 2, and boarding concourse. The $2^{nd}$ passenger terminal is under construction to expand the spaces which will be finished in 2020. The present work aims to explain the design principles of both architectural acoustics and electo-acoustics which have been applied to all the terminal buildings in IIA including ticketing counter, great hall, departure concourse and transportation center. Also, the acoustical performances of those spaces were examined. As a result, acoustic standards for airport were suggested. Architectural concepts for designing ceiling spaces and sound absorption treatments were suggested. Also, electro-acoustic design principles were commented.

• Journal of Korea Port Economic Association
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• v.25 no.1
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• pp.107-124
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• 2009

In order to create value for maritime tourism industry, new port infrastructures have been planned, improvements in passenger terminal services have been designed, and new maritime transport technologies have been applied, so that ports improve their efficiency and the quality of their service more than their national and international competitors. Thus, the purpose of this study is to verify the dimensions of the service quality of ocean passenger terminal. Based on a survey of 260 customers in port of Busan and Inchon, terminal service quality's five main dimensions have been checked regarding their fit with the use of Confirmatory Factor Analysis. Empirical results support that this is a valid instrument for measuring service quality of a ocean passenger terminal. The interactive sequence of computing Cronbach's alpha, corrected item-to-total correlation, and factor analysis was repeated a few times and resulted in a final set of 19 items representing five distinct dimensions-tangibles, responsiveness, knowledge, reliability, and accessibility. This finding provides the more appropriate instrument to evaluate the customers perception as well as to measure the service quality of ocean passenger terminal.

• Journal of Korean Society of Transportation
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• v.25 no.1 s.94
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• pp.81-91
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• 2007

Incheon International Airport (IIAC) has been named "best airport worldwide" according to the AETRA Passenger survey Program that was jointly administered by Airports Council International (ACI) and the International Air Transport Association (IATA) in 2005. This paper identifies eight dimensions underlying the overall service qualify in passenger terminals. These eight elements were found from literature reviews through relevant documents. The research explains the linkage between the overall satisfaction with IIAC and five services that influence that satisfaction. The five services are the following: service quality of passenger terminals, commercial facility services, easy access by transportation, service quality of the airlines, and contributions to the community by IIAC. The data envelopment analysis (DEA) designed by Cook and Kress (CK Model) was used to maximize the efficiency of commercial facility services, easy access by transportation, service qualify of the airlines, and contributions to the community by IIAC because the model best provided practical plans for a more competitive airport. This paper has three significant results. First, it includes research of passenger terminal-oriented service quality. Second, the author researches service qualify focusing on a three-cornered relation among passengers, airline employees, and IIAC. Third, the paper contains research of service quality focusing on IIAC's employees.

• Journal of Korea Port Economic Association
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• v.27 no.2
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• pp.195-215
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• 2011

The purpose of this article is to provide data to be utilized for marketing to attract future container cargo to the Korea-China Car Ferry Service and to estimate container traffic for the development of the International Passenger Terminal to be newly built in the Incheon Southern Port. An analysis of container traffic through the Passenger Terminal of Incheon Port showed that the container throughput of Incheon Port comprised 20% of traffic. The export cargo traffic in the International Passenger Terminal, 71.4%, or 111,698 TEU of 156,284 TEU in total, was brought from metropolitan areas. To increase the container traffic of the car ferry service currently concentrated on the metropolitan areas, more endeavor is required to strengthen marketing competence to attract container traffic to other regions apart from the metropolitan areas as well as provide general services.

• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.19 no.1
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• pp.117-123
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• 2005

Recently, harmonic problem affect a great effect on power system. Especially, Incheon International Airport is a very important place in view of safety and reliability of power. In this paper we measure the harmonics at incheon international airport, especially passenger terminal. With the results we analysis the results and propose the guideline of harmonic reduction method. To do this we compare various kinds of specification for harmonic restrictions.

• Journal of Korea Port Economic Association
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• v.33 no.1
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• pp.31-46
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• 2017

With an increases in income levels and the establishment of a five-day workweek, the number of passengers using international passenger terminals around the world continues to grow every year. However, previous researches on port sector have focused on cargo, and neglected the study on the passenger attraction strategy of the international passenger terminal. Maximizing passenger attraction strategy of the international passenger terminal requires establishing and operating the port marketing strategy, which reflects port characteristics and the tourism marketing strategy, which reflects the hinterland characteristics in an integrated approach. Therefore, the study presents a marketing mix strategy for Daesan International Passenger Terminal based on existing literatures, and a tourism marketing strategy for Seosan city based on the "6A" factor. Recommendations for the Daesan Port include the grand image improvement strategy of Seosan city, utilization of marine tourism resources and development of various tourism products linked to the neighboring areas.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2011.06a
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• pp.179-181
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• 2011

크루즈 관광에 대한 인식과 생활수준 향상으로 크루즈 관광에 대한 수요가 급증하는 추세이다. 그러나 기능중심으로 발전된 항만시설은 크루즈 여객선 터미널의 건설에 대한 대응력이 미약한 실정이다. 따라서 다이어그램을 통해서 계획 된 요코하마 여객 터미널의 동선 및 배치계획을 바탕으로 크루즈 터미널에 적합한 공간설계의 기술개발을 목표로 한다.

• Journal of Navigation and Port Research
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• v.41 no.1
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• pp.17-24
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• 2017

This study uses Conjoint Analysis to study optimal port operations at the newly built International P assenger Terminal (IPT) at Inchon Port, Korea. The perceptions of users, operators, and the Incheon Port Authority are compared and analyzed. The results of user Conjoint Analysis showed that rent calculation method was the most important factor in the NIPT operation plan, followed by establishing automation and the size of the site area. For the Incheon Port Authority and operators, the rent calculation method turned out to be the most important factor for NIPT operation plans. It was followed by establishing automation and the site area. Utility results showed the "investment cost preservation method" to have the highest rent calculation utility, "yard automation" as the priority, and "43,000 pyeong-48,000 pyeong" as the optimal site area.