• Title/Summary/Keyword: 업무성과

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The Effect of Emotional Labor, Resilience on Performance of Long-term Care Hospital Employee (요양병원 직원의 감정노동, 회복탄력성 등이 업무성과에 미치는 영향)

  • Park, Jong-won
    • Journal of Venture Innovation
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    • v.4 no.1
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    • pp.39-50
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    • 2021
  • This was empirical research aimed at determining the effects of emotional labor, Resilience and service environment, on the performance of Long-term Care Hospital Employee. The participants were 180 employees working in long-term care hospitals in Gyeonggi-do. The collected data were analyzed using the SPSS statics19.0 program. The study were analyzed by frequency analysis and descriptive statistics, ANOVA, Scheffe? test, Pearson correlation coefficients, and stepwise regression. As a result of the study, age, marriage status, career, and position affected performance among the general characteristics.tion coefficients, and stepwise regression. As a result of the study, the average performance was 91.25 (±12.46) points, emotional labor was 41.25 (±4.21) points, Resilience was 52.89 (±6.37), and the service environment was 78.93(±15.3) points. The performance showed a positive correlation with emotional labor(r=.326, p<.001) service environment (r=.384, p=.005) and Resilience (r=.417, p<.001) of Long-term Care Hospital Employee. Service environment was the biggest factor affecting performance, and the second was resilience. The explanatory power of this regression model was 48.2% and was statistically significant (F=58.249, p<.001).

The Influence of On-line Social Networking on Performance of Members in Information System Development Projects (정보시스템구축 프로젝트에서 구성원의 업무성과에 대한 온라인 소셜네트워킹의 영향)

  • Kim, Hee Yeong;Lee, John Hearn
    • Information Systems Review
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    • v.16 no.1
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    • pp.17-35
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    • 2014
  • Social collaboration and knowledge sharing among experts are the key characteristics of information system development projects. But the difficulty and complexity of communication may be the cause of the project failures. This study analyzes the influence of on-line social networking as communication system in information system development projects. A model has been developed to relate system, knowledge and social factors of on-line social networking to the performance of project members. Transactive Memory System (TMS), describing knowledge sharing process in human relationship, is used as a mediator. The analysis concludes that knowledge and social characteristics have positive effect on the members' performance, implying that the use of mobile devices and PCs as a social communication tool can be an effective way to enhance the possibility of project success.

A Study on Airplane Maintenance Engineers and Pilots Relationships and Effectiveness of Flight Operation (항공정비사와 조종사의 관계 및 운항성과에 관한 연구)

  • 강인원;최세종
    • Journal of Korean Society of Transportation
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    • v.21 no.3
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    • pp.23-35
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    • 2003
  • This paper investigates the effectiveness of flight operation between airplane maintenance engineers and pilots who work together. The developed model is to identify the relationship between the attitudes of airplane maintenance engineers and pilots and the effectiveness of flight operation. The results indicate that the shared values and balanced power between airplane maintenance engineers and pilots are positively related with trust and job satisfaction, but conflict is negatively related. Further, trust and job satisfaction positively affect the effectiveness of flight operation. These findings suggest that the improvements of the relationships between airplane maintenance engineers and pilots need more efforts to ensure the aviation safety and efficient flights.

Effect of Happiness and Empowerment on Nursing Performance of Clinical Nurses (간호사의 행복감과 임파워먼트가 간호업무성과에 미치는 영향)

  • Kim, Seon-Young;Kwon, Young-Eun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.1
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    • pp.112-120
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    • 2020
  • This study examined the relationship between the happiness, empowerment, and nursing performance of nurses with more than one-year of clinical experience, and the factors affecting the nursing performance. The subjects were 164 nurses who worked in two general hospitals in Incheon and Chungcheong-do, Korea. Data were collected from October to November 2018. The main findings of this study were as follows. The mean scores for happiness, empowerment, and nursing performance were 3.07±0.36, 3.37±0.43, and 3.40±0.44 points. Happiness was positively correlated with empowerment (r=.58, p<.01) and nursing performance (r=.58, p<.01), empowerment was positively correlated with the nursing performance (r=.58, p<.01). The factors influencing the nursing performance were empowerment (β=.65, p<.001), total length of a clinical career (β=.19, p<.001), education level (β=.12, p<.05), and happiness (β=.12, p=.05), showing an explanatory power of 64%. Based on these results, it is necessary to provide sufficient human and physical resources to improve the nursing performance and manage the organizational level to increase the nurses' happiness and empowerment. To improve the work performance of nurses, an empowerment improvement program tailored to the clinical experience and educational level should be developed, and the working environment that can increase the nurse's happiness should be improved.

A Study on the Recognition Difference of the Success Factors of Six Sigma on the Line of Size (규모에 따른 6시그마 성공요인의 안석 차이연구: 공급자 관점에서 바라본 마케팅 성과)

  • Lee, Seung-Hee;Jo, Young-Jun;Kim, Young-Soo
    • Journal of Digital Convergence
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    • v.8 no.2
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    • pp.177-188
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    • 2010
  • This paper is aimed to examine an empirical analysis of the differences among success factors that contribute to high performance of the organizations that adopted Six Sigma according to company size. Furthermore, the research focused on empirically analyzing whether these factors affect marketing performance or not, from the provider's point of view. For this purpose, a survey was conducted among conglomerates, and small and mid-sized companies which are located in the Gumi Industrial Complex that implemented Six Sigma. The following are facts that were found by empirically analyzing the results. Therefore, it is empirically proven that there are quality performance differences according to company size. marketing performance differences from the provider's point of view. the theoretical proposed model, identified the operational definitions and 9 hypotheses were established, there were executed the survey of 250 employees in companies implementing six sigma.

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A Convergence Study on the Effects of Self-leadership and Self-esteem on Nursing Performance (간호사의 셀프리더십과 자아존중감이 간호업무성과에 미치는 영향에 관한 융합 연구)

  • Jang, Mi-Kyeong;Kim, Hyun-Young
    • Journal of the Korea Convergence Society
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    • v.9 no.2
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    • pp.51-59
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    • 2018
  • The purpose of this study was to identify the degree of nursing self-leadership, self-esteem, and nursing performance and to analyze the relationship between these variables, and its effect on nursing performance. The self-leadership of the study nurses was $3.37{\pm}0.45$ on the 5-point scale, $3.02{\pm}0.36$ on the 4-point scale, and $3.59{\pm}0.45$ on the 5-point scale. The variables affecting nursing performance were self-expectation(${\beta}=.24$, p<.001), rehearsal(${\beta}=.15$, p=.008), and self-esteem(${\beta}=.28$, p<.001), these variables accounted for 53.0%(F=41.45, p<.001). The study could serve as a base material for the development of strategies to improve self-assured attitudes and positive self-esteem when performing tasks aimed at improving nursing performance.

Effects of sense of humor and optimism on the nursing performance of the clinical nurse in the advanced general hospital (상급종합병원 임상간호사의 유머감각과 낙관성이 간호업무성과에 미치는 영향)

  • Lee, Kyoung-Sook;Jang, Insil
    • Journal of Digital Convergence
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    • v.17 no.7
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    • pp.139-146
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    • 2019
  • This study was done to explore the correlation among sense of humor, optimism, and nursing performance and identify factors related nursing performance among nurses. A survey was conducted for April 2018 with self-report questionnaire. Participants were 181registered nurses working in three tertiary hospitals. Sense of humor was positively correlated optimism, and nursing performance. Factors affecting nursing performance included educational background, work shift, clinical career. Nursing performance had a positive correlation with sense of humor and optimism. And work shift, sense of humor and optimism accounted for 38.6% of the variance in nursing performance. Therefore, quality management for developing nursing professionalism support for improving nursing performance and sense of humor and optimism . Future research will be needed to clarify the effects of the sense of humor and optimism promotion program on nursing performance.

A Study on the Outcome of International Trade Practice in Commitment of Electronic Trade (전자무역의 몰입이 무역업무성과에 미치는 영향에 관한 연구)

  • Lee, Jeong-Ho
    • International Commerce and Information Review
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    • v.14 no.4
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    • pp.545-562
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    • 2012
  • This study tried to analyzed the relationship outcome and commitment in order to suggest to a outcome for commitment decision-making of e-trade. 6 hypothesis were constructed for analysis based on previous literature review. The subject of this study is to analyse on electronic trade practice outcome on the international trade practice commitment. This paper investigates the outcome determinants of e-trade commitment. There are 250 sended samples and 188 returns, 168 of them are analyzed on commitment for a electronic trade outcome. The first, multiple regression result shows that the international trade practice outcome are positively affected by the "Overseas market research commitment", "e-L/C Practice commitment", "Clearance Practice commitment", "e-B/L or global logistic commitment", "Payment or e-Nego commitment". However, The "Commerce practice commitment" factors does not affect in the electronic trade practice outcome.

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Influences of Affectivity and Organizational Commitment on Job Satisfaction and Work Performance of Information Security Professionals (정보보안 종사자의 정서성과 조직몰입이 직무만족 및 업무성과에 미치는 영향)

  • Kim, Joon-Hwan;Mun, Hyung-Jin
    • Journal of the Korea Convergence Society
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    • v.9 no.6
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    • pp.225-234
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    • 2018
  • The purpose of this study empirically examined relationship among affectivity(positive affectivity vs. negative affectivity) and organizational commitment on job satisfaction and work performance of information security professionals. To this end, we conducted a questionnaire survey on 174 information security professionals and analyzed the collected data using structural equation modeling (SEM). It was found that positive affectivity had a positive influences on organizational committment. But negative affectivity was not significantly related to organizational committment. In addition, organizational committment had a positive relationship with job satisfaction and work performance. The results of the empirical study are meaningful to understand the effects of the positive affective aspect of information security professionals on job satisfaction and work performance.

An Empirical Study on Impact of Knowledge Management Success Factors and Activities on Disaster Management Task Performance (재난관리에 있어서 지식경영의 성공요인과 활동이 업무성과에 미치는 영향에 관한 연구)

  • Shim, Hyoung-Seop;Lee, Jung-Woo;Jeong, Duk-Hoon
    • The Journal of Society for e-Business Studies
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    • v.15 no.1
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    • pp.173-189
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    • 2010
  • This study empirically explores the relationship among knowledge management success factors (leadership, organizational culture, information technology, measurement, incentive, knowledge quality), knowledge management activities(knowledge creation and knowledge use), and task performance in disaster management area. Findings suggest that (1) organization culture, information technology, incentive and quality of knowledge are significantly related to knowledge creation activities while leadership, information technology, incentive and quality of knowledge are significantly related to knowledge use activities, (2) higher level of knowledge creation is related to high level of knowledge use, and (3) the level of knowledge use activities seems to be significantly related to task performance in disaster management, while knowledge creation activities are not.