• Korean Security Journal
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• no.23
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• pp.41-63
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• 2010

This study aimed to asses the relationship between shoppers' security need sufficiency and customer satisfaction on the quality of security services in Shopping Mall. This study gathered data from 485 citizen in five shopping centres at KyungKi areas. Collected data was analysed by factor analysis, reliability analysis, path analysis and multiple regression analysis with SPSS WIN 16.0. The results of the study yielded the following four perspectives. First, secure equipment and the service quality of security officers in the shopping malls have a decisive effect on customers psychological stability and crime prevention. Second, they are a strong influence upon customer satisfaction and operational security. Especially, the professionalism of the staff has a marked effect. Third, the service quality of security officers and secure equipment in the malls have an effect on operational security services and efficiency of secure services. Finally, this dissertation showed that the quality of secure equipment services and officers' mild In summary, the conclusion of this study is that secure equipment service, officers' mild manner and professionalism of the security officers affect the customer satisfaction measurement directly. They also affect customer satisfaction through psychological stability and the prevention of crime indirectly. In other words, the good quality of security in the shopping centres affects the using of facilities definitely.

• Korean Security Journal
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• no.16
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• pp.47-64
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• 2008

The purpose of this study is to develop the measurement of security needs satisfaction from users of electronic security system, to verify its validity and reliability, and by applying them, to examine the effects between the communities using this system. In 2008, the users of electronic security system in big cities in Seoul(Yong-San, Jong-Lo) and Gyung-Gi Do(Su-Won) for their convenience stores, jewelry shops, communication services, banks, government and public offices, etc. were arranged for a population and 262 of them were used for the final analysis by purposive sampling. This study yields following results. First, the validity of security need satisfaction from users of electronic security system is very high, which means the explanatory adequacy of environmental security need is the highest. Second, the reliability of security need satisfaction from users of electronic security system is very high, in which the reliability value(Cronbach's $\alpha$) of internal consistency is over .765. Third, the security need of electronic security system has the most effects on the group of bank workers. That is, through a close cooperative system between the bank and the service of electronic security system, the more keeping satisfied the environmental, bodily, physical security needs are, the less the in security of this group has. Informational security need has the most effects on convenient store group. It means the service companies of electronic security system offer more services at dawn time and make or supply all sorts of visual information system, which reduces insecurity of the convenient store group.

• Convergence Security Journal
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• v.18 no.3
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• pp.141-148
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• 2018

The purpose of this study is to analyze the safety needs and life satisfaction of users of security system. The contents of the questionnaire consisted of "safety need, use satisfaction, life satisfaction". As a result of the analysis, Chronbach's alpha coefficient was calculated as 0.897 for safety needs, 0.888 for use satisfaction, and 0.887 for life satisfaction. The items were found to have internal consistency. In the validation of discriminant validity, both AVE and CR values were found to be 0.6 or more than the reference value of 0.8. The intuitiveness of the variables used in this study was found to be largely secured. As the hypothesis test result, the standardization factor was calculated as 0.993 for 'safety needs ⇨ use satisfaction' and 0.453 for 'use satisfaction ⇨ life satisfaction', and both hypotheses were positive. As a result of the verification, it was analyzed that the higher the user's safety needs, the higher the use satisfaction, and the higher the use satisfaction, the higher the life satisfaction.

• The Journal of the Korea Contents Association
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• v.11 no.7
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• pp.437-447
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• 2011

This study will compare and analyze the effect of satisfaction of security needs on life satisfaction according to sociodemographic features and will find the factors of security needs satisfaction and life satisfaction. a total of three humdred questionnaires was distributed to male and female who live in Seoul(Gang-dong, Gang-sue, Songpa-gu and Gand-buk) in Aug. and Sept., 2010 and over nineteen years old. Except making the wrong questionnaires, total questionnaires was sampled from 259 questionnaires using judgment sampling method after selecting. Data analysis be used by SPSSWIN 18.0 Version. The validity and reliability of questionnaires are verified for factorial analysis and reliability analysis and also T test and F test are used for finding for differences of life satisfaction and satisfaction of security needs. And, this study is tested the regression analysis for the effects on the life satisfaction and satisfaction of security. Utilizing CCTV on the Life Satisfaction, this study were drawn the conclusions as following. First, the satisfaction of security needs as demographic characteristics have the part of the difference. the result shows to different psychological needs as educational level at the group less than college graduates. Second, the result of satisfaction of security as demographic characteristics is significantly higher in the male group and life satisfaction as education is significantly higher in more than college graduates. Third, the satisfaction of security needs of citizens through the CCTV effects to life satisfaction. environmental needs and information needs are as high as life satisfaction.

• The Journal of the Korea Contents Association
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• v.19 no.4
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• pp.336-344
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• 2019

Currently, Korea is entering an aging society, causing the issues of older adults in a wide range of fields. This study focuses on the health and safety issues of the older adults. As a theoretical background, Maslow's hierarchy of needs theory was applied, and a new theory was established in connection with the physiological needs and safety needs of the 5 stages of desire in relation to the health and safety issues of the older adults. Health issues applying to physiological needs for the older adults are examined in detail in the body, perception and psychology areas, and safety accidents occurring indoors and outdoors are examined in relation to safety needs. Naver DataLab, a big data portal, shows that the number of bugs regarding health and safety of the older adults is steadily increasing. And through Google Trends, we can understand the interest setting up related search keyword about the older adults. According to the related search keywords, social part related to health in health issues is ranked high and kewords related to accident type in safety issues is ranked high. These findings will be an important basis data for research and solution to the issues of older adults.

• Journal of the Korea Convergence Society
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• v.12 no.11
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• pp.445-456
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• 2021

In this study, we examine the effects of five needs satisfaction on job satisfaction and turnover intention based on Maslow's hierarchy of needs for clinical nurses. Also, this was a convergence study that confirmed the mediating effect of job satisfaction on the relationship between need satisfaction and turnover intention. The participants were 239 clinical nurses at a general hospital located in Seoul. The collected data were analyzed for mediating effects using hierarchical regression analysis and PROCESS Macro (Model 4). Physiological and safety needs did not have a significant effect on job satisfaction while belongingness, esteem, and self-actualizations need had a significant positive effect on job satisfaction. On the other hand, physiological and esteem needs had a significant negative effect on turnover intention. In addition, the mediating effect of job satisfaction was significant in the relationship between need satisfaction (physiological, safety, belongingness, and self-actualization needs) and turnover intention. We confirm that an increase in the satisfaction of the five needs of clinical nurses can reduce their turnover intention. Therefore, we suggest that it is necessary to effectively manage need satisfaction and job satisfaction in the clinical field.

• The Journal of the Korea Contents Association
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• v.9 no.7
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• pp.257-267
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• 2009

This study aims at diagnosing the relationship among user's security need Sufficiency, customer satisfaction and life satisfaction in electronic security system. For the achievement of this study selected electronic security system users in Seoul as a population for about 25 days from June 20$^{th}$, 2008 to July 15$^{th}$, 2008, segmented. This study selected 378 peoples by distributing 400 unities in total for each 80 peoples throughout purposive sampling method. The final 302 samples were used in statistics. Collected data was analyzed based on the aim of this study using SPSSWIN 16.0, and factor analysis, reliability analysis, stepwise multiple regression analysis and path analysis were used as statistic techniques to analyze. The conclusions are the followings; First, The higher bodily, environmental, mental, informational, and physical security need the more body and property protection satisfaction and facility customer satisfaction. The higher bodily, environmental, and mental security need the more employee service satisfaction. Second, The higher bodily, environmental, informational, and physical security need are perceived, the more influence is marked with life satisfaction and security life satisfaction. Third, The higher personal and property protection, facility, and employee service satisfaction the more security life satisfaction. Also, the higher customer service and personal and property protection satisfaction are perceived, the more influence is marked with life satisfaction. Fourth, Security need sufficiency has little influence on life satisfaction directly, but it has high influences on life satisfaction through customer satisfaction of electronic security system.

• The Journal of the Convergence on Culture Technology
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• v.7 no.2
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• pp.157-163
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• 2021

This study attempted to find individual reasons for inducing cybercrime. The survey was conducted targeting investigators and security experts on 11 types of cybercrime. There are 16 internal factors that cause crime and classified according to Maslow's 5 steps. As a result of the survey on a total of 176 items, the credibility of the Cronbach's Alpha coefficient was 0.925. The result of the factor analysis is as follows. Factor analysis results are maslow phase 1 physiological desire is commercial, sykes. Phase 2 safety desires are not punishable and crowd. The three-stage social desire is impulsiveness, indifference, etc. The fourth stage of respect is anonymity and honor. The desire for self-reality in stage 5 has been reduced to indesity, a loss of moderation, morality, and media effects. In conclusion, the physiological desire, the desire for respect for the crime of infringing on the information and communication network, the desire for menstruation, the desire for self-realization for the crime of using information and communication networks, the desire for self-actualization for the crime of illegal content. It was in the order of desire.

• The Journal of the Korea Contents Association
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• v.10 no.2
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• pp.330-341
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• 2010

The purpose of this study is to have comparative analysis on the differences between metropolis and provincial city's electronic security system users' security needs satisfaction and life satisfaction. This study sampled total 400 users with using purposeful sampling after selecting specific metropolis and provincial cities as population. It was conducted on 4 realms-bank, jewelry store, convenience store and communication industry- with two times. First one was on June, 2008, it was conducted in Seoul, 5 areas divided based on Hangang, which are Gang-dong, Gang-seo, Gang-nam, Gang-buk, and civic center. We sampled 40 electronic security system users of each area which are 200 in sum. Second one was on January, 2009, with users in Cheonan and Asan, 200 was sampled in the same way with metropolis; 100 users of each city. The reliability of the questionnaire showed Cronbach's ${\alpha}$ value over .812. The results are as follows. First, there showed difference on physical security needs satisfaction of electronic security system users with the size of city. In other word, users in metropolis have higher environmental, psychological, and informational security needs satisfaction than users in provincial city. Second, there is also difference in life satisfaction. Namely, users in metropolis have higher security needs satisfaction than users in provincial city. Third, security needs satisfaction of electronic security system users by city size effects life satisfaction. That is, in case of users in metropolis, the more physical, environmental, and informational security needs satisfaction it shows, the more life satisfaction it showed.

• Proceedings of the Korea Contents Association Conference
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• 2009.05a
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• pp.614-619
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• 2009

This study aims at diagnosing the relationship among user's security need Sufficiency, customer satisfaction and life satisfaction in electronic security system. For the achievement of this study selected electronic security system users in Seoul as a population for about 25 days from June 20th, 2008 to July 15th, 2008, segmented Han river based in 5 areas and extracted 1 dong per each area. This study selected 378 peoples by distributing 400 unities in total for each 80 peoples throughout purposive sampling method. The final 302 samples were used in statistics. Collected data was analyzed based on the aim of this study using SPSSWIN 16.0, and factor analysis, reliability analysis, stepwise multiple regression analysis and path analysis were used as statistic techniques to analyze. The conclusions are the followings; First, The higher bodily, environmental, mental, informational, and physical security need the more body and property protection satisfaction and facility customer satisfaction. The higher bodily, environmental, and mental security need the more employee service satisfaction. Second, The higher bodily, environmental, informational, and physical security need are perceived, the more influence is marked with life satisfaction and security life satisfaction. Third, The higher personal and property protection, facility, and employee service satisfaction the more security life satisfaction. Also, the higher customer service and personal and property protection satisfaction are perceived, the more influence is marked with life satisfaction. Fourth, Security need sufficiency has little influence on life satisfaction directly, but it has high influences on life satisfaction through customer satisfaction of electronic security system.