• Title/Summary/Keyword: 아웃 소싱

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Information Systems Outsourcing Success: The Interaction Effect between Partnership and Asset Specificity (정보시스템 아웃소싱의 성공요인 분석: 파트너십과 자산특이성의 상호효과)

  • 정영수
    • Journal of Information Technology Application
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    • v.1 no.3_4
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    • pp.113-132
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    • 1999
  • 실증적인 연구들에 의하면 고객회사(client firms)와 서비스 제공업자(vendor) 간의 파트너십의 질과 범위가 정보시스템 아웃소싱의 성공적인 구현에 결정적인 역할을 하는 것으로 알려졌다. 본 연구는 이러한 정보시스템 아웃소싱 구현에 있어서 파트너십의 역할을 좀 더 심층적으로 분석하려는 노력의 일환이다. 본 연구에서의 기본 명제는 파트너십 특성들의 아웃소싱 구현에의 효과는 아웃소싱 업무의 특성(task characteristics)과 같은 상황적 요인에 의해 영향을 받을 수 있다는 것이다. 구체적으로 본 연구에서는 자산특이성(asset specificity)과 파트너십 특성간의 상호효과(interaction effect)에 중점을 두고 조사를 하게되는데, 파트너십은 관계적거래 특성(relational exchange characteristics)에 의해 구체화되었다. 207개의 미국 회사의 아웃소싱 관계를 대상으로 한 설문조사를 기반으로 한 결과에 의하면, 전반적으로 비관계적거래(discrete exchange)보다 관계적거래에 기반을 두고 아웃소싱 관계를 운영하는 것이 아웃소싱의 성공적 구현을 위하여 필수적인 것으로 보인다. 한편 상호효과를 조사하기 위해서는 MRA와 하위그룹분석(subgroup analysis)을 시행하였는데, 자산특이성과 일부 관계적거래 특성들간에 상호효과가 유의성이 있음을 발견하였다. 발견된 상호효과를 근거로 상황 변수를 고려하지 않은 연구 결과 중 확실하지 않은 결과(inconclusive results)에 대한 해석을 시도하였다.

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Pre-evaluation Methodology for Decision Making of IT Outsourcing's Feasibility (IT아웃소싱의 타당성 결정을 위한 사전평가 방법론)

  • Hong, Hyun-Gi
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.4
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    • pp.894-899
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    • 2007
  • IT Outsourcing has been take place for ages and its range has expanded. The cases are also often take place more but there are a few criteria for making decision of IT outsourcing project. Companies tend to take IT outsourcing as a trend or to follow competitor's IT outsourcing project. This study suggests the criteria for IT outsourcing project before going into the project. The criteria ate to describe what function of the companies need to take outsourcing. Research model is driven by Statistics and AHP method. Also, variables are presented for clear making decision. This model allows the companies find proper IT outsourcing type and conveniences.

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Measuring Foreign Outsourcing and Labor Market Responses in US Manufacturing (해외 아웃소싱과 노동시장의 반응: 미국 제조업을 중심으로)

  • Choi, Minsik
    • Journal of Labour Economics
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    • v.30 no.2
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    • pp.119-148
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    • 2007
  • Foreign outsourcing, otherwise known as off-shoring, has become a matter of intense public debate and great concern in both developed countries and developing countries. Yet, there is a lack of good data on foreign outsourcing since the early 1990's. This paper presents updated measures of foreign outsourcing for the recent period. Its main findings are that the share of foreign-sourced goods in total manufactured inputs almost doubled-from 12.4 percent to 22.7 percent between 1987 and 2003. I then look at the relationship between the measure of foreign outsourcing activity and wages in US manufacturing industries in recent years from 1998 to 2003. The results show that for all workers, the outsourcing level is statistically significantly and negatively associated with industry wage premiums. The estimate suggests that a magnitude of 0.9 - a 9% decrease in industry wage premiums tends to accompany a 10% increase in industry outsourcing level. Outsourcing has a bigger effect on the less-skilled workers-industry outsourcing level increases by 10% and industry wage premiums decrease by about 11% in the case of less-skilled workers.

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The Impact of The Maturity of IT Management Standard Processes on IT Outsourcing Performance: A Field Case Study (IT 아웃소싱 서비스 관리를 위한 표준 프로세스 성숙도가 성과에 미치는 영향에 관한 탐색적 현장 사례연구)

  • An, Joon M.;Kim, Kyoung M.;Kim, Yong J.
    • Informatization Policy
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    • v.17 no.1
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    • pp.102-119
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    • 2010
  • This study explores the effects of standardized management processes such as COBIT and ITIL on the success of IT outsourcing by utilizing an exploratory case study. The exploratory model includes the maturity of ITIL and COBIT process and success of IT outsourcing. For each construct of the model, several measures are developed from preceding researches and confirmed in the context of the cases utilized for this study. It is found that the maturity of the processes supported by ITIL and COBIT is critical for the success of IT outsourcing in this study. This results confirm the current popularity of the standardized process adopted in practice and also require further research endeavors in this control or management process in the future. It should include any other processes and related activities to the control process in the relationship of IT outsourcing.

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The Study about analyzing the Present Situation of Human Resource Outsourcing (인적자원 아웃소싱의 현황분석에 관한 연구)

  • Cha, Sung-Ho;Yang, Dong-Hoon
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.5
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    • pp.279-289
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    • 2008
  • This study has the primary purpose to understanding the present situation through research on the actual condition about human resource outsourcing in the stocks and KOSDAQ enterprises, and would give the basic and useful data to develop human resource outsourcing. Data were collected from 1,500 charge of human resource management in the stocks and KOSDAQ enterprises which introduced or will be introduced human resource outsourcing. Frequencies, cross-tabs and independent-samples t-test were used to understanding the actual condition. Research findings are summarized as follows. First, as the introduction area of human resource outsourcing following training and development on the list were personnel information system, recruitment and selection. Second, tasks that transfer outsourcing supply firms owing to human resource outsourcing were common and typical operation function than complex and specific planning function.

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The Effect of Global outsourcing on the Environment (글로벌 아웃소싱이 환경에 미치는 영향 분석)

  • Cho, Sung-Taek
    • International Area Studies Review
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    • v.21 no.4
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    • pp.65-83
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    • 2017
  • As Global value chain(GVC) is deepening, the importance of intermediated good trade is growing in international trade issues. Such facts lead to much discussions about the relation between Global Outsourcing and pollution. This study analyzed the effect of Global outsourcing on Environment using the data including 21 industries for 2004-14. $CO_2$ intensity is used as a proxy for the environment variable and to measure Global outsourcing and I employed the method suggested by Feenstra and Hanson(1999), Amiti and Wei(2006). To examine the effect Global outsourcing on the Environment more precisely, this paper controlled the factors that can affect the environment level on the basis of the theory suggested by Copeland and Taylor(1994). In the methodology, System GMM is employed to solve endogenous problem. The results show that for overall industries, Global outsourcing effect cannot be identified and for polluting industries, the result is identical. However, Global outsourcing has a negative effect on the pollution level for China and developing countries. In other words, as Global outsourcing is increasing, the national pollution level is decreasing.

Factors influencing the organizational commitment and work performance of outsourced workers (아웃소싱 근로자의 조직몰입과 업무성과에 미치는 영향요인)

  • Choi, Rak-Gu;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.453-461
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    • 2022
  • This study designed a research model to analyze the relationship between organizational commitment and work performance for outsourcing workers. The path relationship was analyzed using the PLS-SEM of the sample collected through the survey. As a result of the study, organizational support perception had a direct effect on the work performance of outsourcing workers, and the company commitment and customer company commitment had a mediating effect. In addition, it was confirmed that the workers showed dual commitment to the company and the customer company, and the organizational commitment to both companies was complementary. It was also suggested that the outsourcing company's organizational support activities are more important for improving the work performance of workers.

The Impact of Utilizing Online Outsourcing in Startups on Member Organizational Commitment and Job Satisfaction (스타트업의 온라인 아웃소싱 활용이 구성원 조직몰입과 직무만족에 미치는 영향에 관한 연구)

  • Kim, Joonhak;Park, Jae-Whan
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.19 no.3
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    • pp.139-153
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    • 2024
  • The importance of sustainable growth and cost reduction has increased globally, leading to the expansion of outsourcing by companies. Additionally, the spread of the platform economy has brought changes in the way we work, and the online outsourcing market, where tasks are mediated through platforms, is growing. Academically, while research on general outsourcing is actively conducted, studies on online outsourcing are relatively insufficient compared to its actual utilization. This study aims to analyze the factors and performance factors of online outsourcing utilization by startups, to identify the effects and concerns of using online outsourcing from multiple perspectives, and to suggest the roles of various stakeholders for effective utilization and industry development. For the research, a survey was conducted with 281 employees of startups who have experience in using online outsourcing, and the main findings are as follows. First, the enhancement of efficiency, profitability, and innovation through the use of online outsourcing positively affects organizational commitment and job satisfaction of startup members. Especially, the improvement of efficiency due to the use of online outsourcing has a significant effect on enhancing job satisfaction. Second, concerns about the burden of online outsourcing fees or uncertain outcomes negatively affect organizational commitment and job satisfaction. Third, there are perceptual differences in the motivations and performance regarding the utilization of online outsourcing depending on the job position. Practitioners perceive that the use of online outsourcing increases organizational commitment, whereas managers have relatively higher concerns about the uncertainty of outsourced task outcomes and information security. Through this study, the possibility that human resource shortages and employee management issues in startups can be improved through online outsourcing was confirmed. By verifying the influence of various factors of online outsourcing utilization, this study also provides meaningful implications for establishing business strategies for online outsourcing intermediary platform companies and for formulating startup support policies by government and other startup support organizations.

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The Beginning of New Change: Maeil's Outsourcing (새로운 변화의 시작, 아웃소싱-매일유업 사례)

  • Moon, Yong-Eun;Han, Sang-Cheol;Hong, Yu-Jin
    • Information Systems Review
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    • v.7 no.2
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    • pp.257-276
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    • 2005
  • The most distinctive characteristic in Maeil's outsourcing strategy was the rapid decision process done by CEO. At first, Maeil made a contract with a outsourcing vendor based on 50% investment for 5 years. However, 3 years later Maeil changed their outsourcing strategy from 10% share to 100% outsourcing. This is for the efficiency improvement and cost reduction. Also, Maeil organized separate TFT which could control IS quality. This TFT reviewed the feasibility of requirement analysis and IS planning process. Through this cooperation between TFT and the outsourcing vendor, Maeil could get the stable IT development and operation. During last 5 years, Maeil achieved great performance in the area of IT development and operation from the outsourcing. The present issue related to outsourcing strategy is whether Maeil will continue the current contract or change the vendor due to the anxiety of becoming a captive customer.

An Approach to the Logistics Outsourcing Factors of the Korean Companies (한국 기업의 물류아웃소싱 활용요인에 관한 연구)

  • Bang, Hee-Seok;Park, Keun-Sik;Oh, Woon-Yul
    • Journal of Korea Port Economic Association
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    • v.25 no.4
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    • pp.21-44
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    • 2009
  • This study aims to understand the conditions for using logistics outsourcing of Korean enterprises, present existing problems, examine factors affecting utility, and analyze the pattern of logistics outsourcing based on contract term, and to ultimately contribute to enhancing competitiveness of logistics enterprises. Through the literature survey 8 factors were identified as three broad factors of corporate strategy, corporate characteristics, and environment. Factor analysis was conducted on the bases of 155 collected data among 400 distributions for 2 months from April to May in 2008. From the result of analysis, the implication and finding can be summarized into three aspects. Firstly, Korean companies value factors relative to corporate strategies as motivating factors for logistics outsourcing. Secondly, Korean companies consider logistics outsourcing depending on how to handle customers' demands and the severity of competition. Thirdly, it was found that product and organization characteristics are perceived as more important when contract term with logistics business is longer. The implications can be observed into two aspects. Firstly once the logistics outsourcing between manufacturers and logistics companies are determined, it was verified that mutual agreement, particular contracts and periodic communications can increase the outcome. Secondly the logistics outsourcing appeared to be different depending on the level of entering to foreign market and resulted in higher performance as well.

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