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http://dx.doi.org/10.14400/JDC.2022.20.5.453

Factors influencing the organizational commitment and work performance of outsourced workers  

Choi, Rak-Gu (Dept. of Knowledge Service & Consulting, Hansung University)
You, Yen-Yoo (Dept. of Smart Convergence Engineering, Hansung University)
Publication Information
Journal of Digital Convergence / v.20, no.5, 2022 , pp. 453-461 More about this Journal
Abstract
This study designed a research model to analyze the relationship between organizational commitment and work performance for outsourcing workers. The path relationship was analyzed using the PLS-SEM of the sample collected through the survey. As a result of the study, organizational support perception had a direct effect on the work performance of outsourcing workers, and the company commitment and customer company commitment had a mediating effect. In addition, it was confirmed that the workers showed dual commitment to the company and the customer company, and the organizational commitment to both companies was complementary. It was also suggested that the outsourcing company's organizational support activities are more important for improving the work performance of workers.
Keywords
Outsourcing; Outsourcing operational competency; Perceived organizational support(POS); Organizational commitment; Dual commitment; Work performance;
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Times Cited By KSCI : 4  (Citation Analysis)
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