• Title/Summary/Keyword: 소비문화

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소비자주권시대의 고객 응대 실무

  • 강성경
    • Food Industry
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    • s.182
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    • pp.69-116
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    • 2004
  • 현재 우리나라의 IT 정보화는 세계 1위의 브로드밴드(초고속 인터넷) 이용국이 될 정도로 빠르게 변모하면서 정치, 사회, 문화 뿐만 아니라 시장 경제에 상당한 영향을 미치고 있다. 특히 소비자의 소비생활형태에도 큰 변화를 가져왔으며 또한 그에 따른 소비자의 인식이 높아지면서 소비자가 시장경제 주체로서의 소비자 주권시대를 열었다. 이러한 IT정보를 기반으로한 소비 문화의 변화와 소비 주체의식의 고취는 정부의 소비자관련 정책과 또 기업의 경영에도 상당한 영향을 미치게 되었다. 그러나 현재 많은 기업들이 소비자에 대한 인식과 그에 대한 대응의 필요성은 인식하고 있으나 실질적인 소비자 대응에 대한 전문성 강화를 위한 인식 및 투자나 기업 입장에서의 실질적인 소비에 대한 연구 및 교육활동도 아직까지는 매우 소극적이고 미흡한 것이 사실이다. 따라서 회사 내의 고객 접점에서의 고객상담의 중요성과 응대 실무에 대해 정리해보았다.

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The Effect of the Cultural Service Attributes and Cultural Consumption Propensity on the Cultural Services Satisfaction : Focused on Performance and Exhibit (소비자의 문화소비성향과 문화서비스속성이 문화서비스만족도에 미치는 영향 -공연, 전시를 중심으로-)

  • Ju, Young-Ae;Hong, Young-Yun
    • The Journal of the Korea Contents Association
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    • v.16 no.12
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    • pp.244-257
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    • 2016
  • This study investigates the effect of cultural service attributes and cultural consumption propensity on the cultural services satisfaction. Data was analyzed with factor analysis, cluster analysis, one-way ANOVA, cross tabulation analysis, regression analysis with SPSS ver. 18.0. The results were summarized as follows. The importance of cultural service attributes according to the type of cultural consumption patterns varied. And the cultural service attributes has positive influence on cultural services satisfaction in performance and exhibit. The result of this study can be used as a basic data for cultural service satisfaction by helping the understanding of increasing consumer satisfaction.

A Study of Male Luxury Consumption and the Cultural Politics of Difference Focused on the Consumer Experiences of Men in their 30s (남성의 명품 소비와 차이의 문화정치 한국 사회 30대 남성의 소비 경험을 중심으로)

  • Ryoo, Woongjae;Park, Jeongeun
    • Korean journal of communication and information
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    • v.75
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    • pp.9-42
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    • 2016
  • This study critically examines the social and personal meanings that luxury consumption have in contemporary Korean society through understanding the consumption experiences of men in their 30s. Interviews with nine male consumers who are committed to luxury brands, especially those that produce suits, watches, fountain pens, and shoes, were conducted to collect qualitative data. We found that participants are satisfied with the whole process of luxury brand consumption including buying, using, and managing and try to consume the products for self-expression, congruent with their lifestyle and identity. Individuals have learned how to consume the luxury brand from their role models. Their consumption follows hybrid and postmodern patterns and combines luxury brand products with non-luxury one. In contemporary Korean society, using the luxury products is considered necessary to achieve some advantages in social contexts and can be also functioned as a sort of social signifier and self-help, as well as, a tool for self satisfaction or well-being.

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A Review and Outlook of Researches on Comsumption Culture (소비문화에 관한 연구의 현황과 전망)

  • 송인숙
    • Journal of the Korean Home Economics Association
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    • v.40 no.2
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    • pp.39-56
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    • 2002
  • The purpose of this study was to review criticallu the current slates of researches in the area of consumer culture and to suggest several ways in which it can be improved. After analyzing 87 articles in major journals which have published during the 1980s, 1990s, the major findings are as follows: First, the articles in this field has increased sharply in latter half of 1990s. Second, the subjects of these researches can be divided into three. They are general consumption culture(including consumption value), abnormal consumer behavior(including overconsumption, addictive buying and conspicuous consumption) and pro-environmental consumer behavior. Third, the adolescents is most frequently researched. Fourth, same as other areas the major methodology is positivistic one which focuses the survey analysis to investigate the relationships of many variables. Implications are also discussed with respect to future research.

Consumption Capital, Cultural Capital and Technology Catch-up in Cultural Industries: An Economic Model of Catch up in Cultural Industries (소비자본, 문화자본과 문화산업 기술추격: 문화산업 기술추격의 경제이론)

  • Ok, Sung-Soo
    • Journal of Technology Innovation
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    • v.17 no.1
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    • pp.205-221
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    • 2009
  • Since second half of 1990s, Korean "Han-Ryu" focuses international attention, which means Korean cultural industries increase their exports. However, traditional theories of international trade in cultural industries could not explain this phenomenon of increasing cultural goods from developing countries. Using the fact that Becker(1996)'s 'consumption capital' can increase productivity in cultural industries as well as contribute to form 'taste' for new cultural goods. This study suggests the proper conditions for catching-up of developing countries in cultural industries through comparative statistics.

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Is meaning-oriented consumption possible in the consumer society? : The case study of women's narratives on their cosmetic experiences (소비 중심 사회에서 의미 추구 소비는 가능한가? : 여성 소비자의 화장품 소비 경험에 관한 내러티브 사례분석을 중심으로)

  • Bong Hyun Kim
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.6
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    • pp.1039-1048
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    • 2023
  • This article aims to find meaning-oriented consumption in the consumer society based on the female consumers' narratives of makeup consumption experiences. The case study of consumer narratives identified various meaning-oriented consumption behaviors among the female informants. The study also exemplifies the outcomes of meaning-oriented consumption and suggests a hypothetical framework that shows the process to get those outcomes from functional consumption to meaning-oriented consumption.

Research on the Production and Acceptance of How Fandom Culture ; Focusing on Fan Fiction and Fan Illustration (팬덤 문화의 생산과 수용방식에 대한 연구 - 팬 픽션과 팬 일러스트레이션 중심으로)

  • LIm, Jae-Min;Kim, Dai-Hyun
    • Cartoon and Animation Studies
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    • s.42
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    • pp.315-335
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    • 2016
  • Culture is being created and consumed as several form by human development. Populace is forming through movement of mass of people to specific place which influenced by urbanization and industrialization. Since cultural products are created on base of economic principles cultural content makers are make culture products after lot of study and analyze. In early days popular culture was accepted only by the meaning of the text which has settled already via country or company which was holding the capital. But today we can apply culture products freely by the power of public opinion and media art's growth. Especially fandom is giving the opportunity to consume the image of cultural products actively and offering the good influence to make it by several ways of activities to the culture producers. In this study, consumption as a cultural group formed by the fandom in public will be transformed into participatory groups by the influence of cultural activities with fan art reproduction. These changes in the consumption of culture products will make it in positive way. Thereby culture creator who thinks fandom as a group of culture capital maker only use it now for the indicator for predicting success of culture products. Will find out in this study how culture consumption is accomplishing by fan fiction and fan illustration in the fandom culture and how reproduced fan art is affects to culture creators.

Consumption Desire Reflected in Animation -Focused on Animation 'Wellbuying Shop' (애니메이션에 반영 된 소비욕망 -'Wellbuying Shop 1' 애니메이션을 중심으로)

  • Park, Sung-Won
    • The Journal of the Korea Contents Association
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    • v.6 no.11
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    • pp.154-160
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    • 2006
  • This study is performance thesis to examine structure of excessive consuming culture of modern people's desire turning away from modern people's original purpose of aiming life that is well-being. Method of the research is theological examination of people's desire into consuming and well-being culture is critically analyzed by creation of meanings and differences of showcase that symbolize consuming culture. Also my piece of work 'Well-buying Shop 1' that above theory is applied is selected for focused analysis of concept realization method in video configuration method and technique. The symbol Showcase in the animation represent laboratory of consuming culture and desire for ownership. The animation runs for 3 minutes and 50 seconds focused on animal characters raised in well-being farm. Through cut out animating environment, animal characters have life in the animation and they are completed with long take method and temperament editing type for effort of liberal devotion between audience and the animation. Lithographic technique is used for characters and background images for trial of pictural density by pressures and variety of colors. This study was conducted with the basis of above animation showing opportunity and it has significance on trial of various color of lithographic expression technique that are not commonly used in animation image production.

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A Political Economy of Star Power (스타권력의 정치경제학적 분석)

  • Kim, Seung-Soo
    • Korean journal of communication and information
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    • v.62
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    • pp.119-139
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    • 2013
  • Star is riddled with myth while they form the star power and support advertisers for profit realization. Their influence on society and audiences grows day by day. In particular, advertisers depend on star power when they sell their products. This article analyzed the nature of the star power dominating media resources and offering the distorted picture of consumer culture. I take a political economic view of consumer capitalism and star. The article shows how stars contribute to the accumulation of capital and defense of class relations in the consumer culture.

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