• Title/Summary/Keyword: 서비스 사용자 경험 요소

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A Study on the Elements of Interface Design of Audio-based Social Networking Service (오디오 기반 SNS의 인터페이스 디자인 요소 연구)

  • Kim, Yeon-Soo;Choe, Jong-Hoon
    • Journal of the Korea Convergence Society
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    • v.13 no.2
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    • pp.143-150
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    • 2022
  • Audio-based SNS also needs a visual guide to reach the contents desired by the users. Therefore, this study investigates visual interface design elements that influence the experience of using audio contents in audio-based SNS. Prior researches have identified that the generally acknowledged interface design elements are important for the usability of audio contents. Through the analysis of the currently launched audio-based SNS, the influence of general interface elements were again confirmed, and via the analysis of other audio content services, a new interface evaluation element was explored. Accordingly, with five general interface evaluation elements-layout, color, icon, typography, graphic image, multimedia elements are newly defined and proposed as crucial factors in evaluating the UI of audio-based SNS.

The Medical Supplies KIT Design based on the Intravenous Fluid Therapy for Experience of Medical Staff (의료인의 의료 행위 경험을 위한 정맥 수액 요법용 의료 소모품 키트 디자인)

  • Lee, Hye-Min;Pan, Young-Hwan
    • Journal of the Korea Convergence Society
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    • v.10 no.8
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    • pp.121-128
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    • 2019
  • Medical services should be provided not only to patients but also to medical staff who are the main actors of medical treatment. This paper is based on Ethnography, observing the behavior of medical staff performing medical actions and finding what is the most frequent of physical medical treatment. In particular, I observed the need for recognition and performance of the clinical workforce for invasive medical treatment. Based on the Insight from the observation and analysis of medical staff's behavior on intravenous fluid therapy and in-depth interview, I defined four design value factors. Plus, I suggest a design prototype with a proposal for designing a medical consumable kit for intravenous fluid therapy to validate the design elements. Kitting medical consumables simplify the preparation and disposal process throughout the treatment, enabling rapid medical action and increasing work efficiency.

User Types of Shared Mobility Services and UX Design Strategies: an application of Q Methodology (Q방법론을 적용한 공유 모빌리티 서비스의 이용자 유형 연구 및 모빌리티 서비스 UX 디자인 전략)

  • Hong, Seung-Hye;Byun, Young-Si;Lee, Jeong-Myeong
    • The Journal of the Korea Contents Association
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    • v.19 no.10
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    • pp.568-580
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    • 2019
  • With mobility-as-a-service(MaaS) drawing attention to its influence and ripple effect around the world, the mobility service market is currently growing rapidly mainly focusing on mobility sharing. In order to preemptively dominate the mobility service market following the full-scale spread of MaaS, it is important to first identify the recognition and experience of users in personal mobility sharing services, which are currently in the early stages of diffusion, and through which to understand the characteristics of potential consumers of the extended mobility service market. Therefore, the study aims to classify the user types of mobility service and establish a future user experience-oriented mobility service strategy using a subjectivity study method, Q methodology.

The Study for Context Aware Information Retrieval in Ubiquitous Computing Environment Using UCC Resources (UCC자원을 이용한 유비쿼터스 컴퓨팅 환경에서의 상황인식 정보검색기법에 대한 연구)

  • Lee, Haesung;Kwon, Joonhee
    • Proceedings of the Korea Contents Association Conference
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    • 2009.05a
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    • pp.12-16
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    • 2009
  • Exponentially increasing UCC, experiences which some people get at the specific time and in the specific location are shared on the Web more easily. Also, UCC have been more reliable and more efficient resources, because of many people's natural valuation on each UCC. UCC have potential possibility to be primary factor in all ubiquitous computing environment. However, like ubiquitous computing techniques themselves the current availability and utilization of online UCC is far from realizing their full potential. In this paper, we propose a technique that integrates existing methods from information retrieval and tagging technologies to correspond with user's underlying need for some information in ubiquitous computing environment.

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Research for the satisfaction of social network service - Functional elements of Instagram and Facebook - (소셜 네트워크 서비스의 만족도를 위한 연구 - 인스타그램과 페이스북의 기능적 요소를 중심으로 -)

  • Choi, Seula-A;Hong, Mi-Hee
    • Cartoon and Animation Studies
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    • s.40
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    • pp.423-442
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    • 2015
  • In a digital environment that is keep in change content from smart phones to tablet PC are a social network service is holding deep place in our lives. Social networking applications has building a network and communication with others than other application, it means that Social networking applications are sharing not only personal purpose in that trend of variety and competition of these social networks can be expected to trend and be developed thru analysis of user certification. this study of social network service application is proposed to developing of application thru analyze the two-effective application which is high ranked in google store. the theoretical foundation was set based on the seven elements of the social network service of the information structures designed by Jean Smith. This study proceeded analysis is for the functional elements of Facebook and Instagram, and the advantages and disadvantages through survey research. As a result of the empirical analysis to user of Instagram and face book of communication, identity, satisfaction for the group are equally. Instagram is about the presence, reputation, and Facebook has had a high level of satisfaction for each sharing and relationship. Facebook got high satisfaction from sharing features, but user feel of discomfort in the randomly showing advertising content. Instagram is not showing off advertise on common page of content, it is good point to be complementary to facebook. And, Instagram hashtag is good for convenience, but satisfaction is high with Facebook. in order to increase the satisfaction of Instagram, it is necessary to consider the main advantage of the communication and the functional aspects of the share from facebook.

A case study on using MMT for transmission and synchronization of UWV content service (UWV 콘텐츠의 전송과 동기화를 위한 MMT 활용사례 연구)

  • Rhyu, Sung-yeul;An, Hyo-Min;Kim, Kyu-Heon
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2017.06a
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    • pp.127-130
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    • 2017
  • 본 논문은 UWV 서비스의 다양한 시나리오들을 소개하고 UWV서비스의 제공측 구성과 소비측 재생에 따라 개시되는 멀티미디어 콘텐츠 파일 전송의 형태를 검토한다. UWV 서비스의 전송 개시에 따라 적어도 하나 이상의 서비스 구성요소(멀티미디어 콘텐츠 파일)가 전송될 때 수신측에서의 엄밀한 동기화가 수행되지 못하면 전체 장면의 일부를 표시하는 View간의 일치가 이루어지지 않으며 이로 인해 사용자의 경험 측면에서 임장감이 낮아지거나 또는 불일치의 정도가 심한 경우 전체 장면을 이해하는데 어려움이 발생한다. 이에 본 논문에서는 기존의 전송 방식인 TS와 최근 MPEG에서 완료된 MMT를 사용해 UWV 서비스를 구성하는 콘텐츠의 전송시, 소비측에서의 동기화된 View 콘텐츠 재생을 달성하기 위한 전송 방법을 알아본다. 또한 시스템 구성을 통해 실제 전송시 요구사항의 달성여부와 함께 추가로 고려해야 할 사항들을 알아본다.

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A Comparative Analysis of Application User Experience for Record and Recall -Focused on Google Timeline and 'Daily' (Application)- (기록과 회상에 대한 애플리케이션 사용자 경험 비교분석 -구글 타임라인과 '일상' (애플리케이션)을 중심으로-)

  • Ko, Eun-Sung;Kim, Bo-Yeun
    • Journal of Digital Convergence
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    • v.18 no.11
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    • pp.233-239
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    • 2020
  • Due to the development of digital technology, users can record their daily lives without being restricted by time and space. The trend is growing rapidly, but lifelogging cases are still insufficient. Google's Timeline and domestic application 'Daily' were analyzed through in-depth interviews. Based on the Creating Pleasurable Interface Model, the factors influencing user satisfaction were identified by the Reckard 7-point scale based on the Honeycomb model. The results of the in-depth interviews and the 7-point scale were similar, and we could see what and why users preferred the recording application. This study is meaningful to evaluate the user experience for recording application and analyzing the needs of users obtained through in-depth interviews to assess the usability that provide a service record and recall.

Study on the Service Quality of Small Arms using Kano-SERVQUAL Integrated Approach (Kano-SERVQUAL 통합접근법을 이용한 소구경화기의 서비스 품질에 관한 연구)

  • Lee, Ho-Jun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.4
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    • pp.56-64
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    • 2020
  • Service quality research is being conducted actively to improve customer satisfaction in various fields, but no research has been done on the service quality of small arms in the national defense. To enhance the user satisfaction and quality of small arms, this study aimed to derive the main quality attributes, measure the current level of satisfaction, and explore the elements requiring improvement. For this, a questionnaire survey based on the Kano model and SERVQUAL model was conducted on the identified service quality factors through discussions of experts involved in the production, quality assurance, and operation. All service quality factors were classified as one-dimensional elements, and an analysis of the Kano-SERVQUAL integrated approach showed that the user's expectation and dissatisfaction coefficient had a strong positive correlation with a 1% significance level, and user's perception value and satisfaction coefficient had a negative correlation with the 1% significance level. Using the Kano-SERVQUAL integrated approach, the priority service quality attributes for small arms requiring improvement among the many areas of service quality could be identified. Overall, it is expected that service-quality-level measurements can be used to improve the quality level of munitions as well as user satisfaction.

Development of IoT Smart Mobility Service Design for People with Disabilities in the Era of Digital Transformation (디지털 트랜스포메이션 시대 교통약자를 위한 IoT 스마트 모빌리티 서비스 디자인 개발)

  • Lee, Woong-Hee;Kim, Jung-Woo
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.21 no.1
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    • pp.163-173
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    • 2021
  • In the era of digital transformation, the transportation underprivileged remains as an underprivileged class without the benefits of technological advances. Electric assist devices for the People with disability are inadequate to provide services suitable for the current traffic environment, although the mobility of the People with disability is improved. In this paper, we develop IoT smart mobility by deriving essential elements through user satisfaction surveys to efficiently move physical distances based on the experience of users using existing electric assistive devices. Based on the data collected through user satisfaction survey, quantitative analysis using TF-IFD and qualitative analysis based on QFD are performed to determine the importance of user requirements. For the evaluation of IoT smart mobility design results reflecting essential functions, usability verification is conducted by forming an expert evaluation team in various fields. In the future, we plan to conduct a service design study that can improve mobility convenience and provide mobility service solutions by designing to provide efficient public services by utilizing IoT smart mobility to the People with disability.

A Study on the Usability of the OTT Service's Mobile App UI Design - Focused on Users in Their 20s - (OTT 서비스의 모바일 앱 UI 디자인 사용성 연구 - 20대 사용자를 중심으로 -)

  • Shin, Sae-Mi;Kim, Tae-Kyun
    • The Journal of the Korea Contents Association
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    • v.22 no.5
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    • pp.125-135
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    • 2022
  • The number of domestic users of OTT services is gradually increasing, and users can consume content more freely through OTT services that can consume content in various ways unlike existing broadcasting systems. As the service utilization rate increases and consumption patterns diversify, useful and convenient UI design and usability should be considered from the user's point of view, but research on the app UI design of OTT service is still insufficient. Therefore, in this study, UI design components were compared and analyzed for the top five mobile apps in Korea's OTT platform utilization rate, and usability evaluation was conducted through surveys and in-depth interviews with 10 people in their 20s. Based on the analysis results, the direction of improvement of OTT service mobile apps in the future was presented, and the results of this study are expected to be used as basic data for improving UI design and usability of OTT mobile apps in the future.