• Title/Summary/Keyword: 서비스 교육

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A Study on the Actual State of Edunet Utilization by Elementary School Teachers (초등학교 교사의 에듀넷 활용에 관한 실태 연구)

  • Kim, Ha-Na;Song, Ui-Sung;Park, So-Young
    • Journal of The Korean Association of Information Education
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    • v.13 no.3
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    • pp.371-382
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    • 2009
  • The most widely-used typical information service of national education, EDUNET has members of 5.8million. But it has been not used in the fields of elementary school. There are short-comings in its usage by members of the elementary school teaching. We would like to find solutions by using a questionnaire to the teachers of elementary school in the Busan and Gyeongsangnam-do, which resolve the problems of the actual condition. Analytical results show that 93.1 percent of the teachers usually use private education information service and 5.3 percent use EDUNET service. The main reason why teachers discourage the use of EDUNET service is that it provides the inconvenience of searching data(29.4%) and insufficiency of good quality contents(25%). In order to revitalize using EDUNET service, EDUNET has to improve on the perceived cumbersome unhandy of searching tools and help teachers to use EDUNET service by offering information of high quality.

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Satellite Distance Learning System Design and Implementation under DVB using MPEG-4 (DVB 환경에서의 MPEG-4를 이용한 위성원격교육 시스템 설계 및 구현)

  • 이봉호;김호겸;이호진
    • Proceedings of the Korean Society of Broadcast Engineers Conference
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    • 2001.11b
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    • pp.57-62
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    • 2001
  • 현재 서비스되고 있는 디지털 위성방송(DVB) 서비스의 경우 비디오는 SD급인 MPEG-2 방식을 이용하고 있다. [1] MPEG-2 비디오를 위성을 이용한 원격 교육 서비스에 적용할 경우 해상도 및 데이터량이 보이고자 하는 교육 데이터에 배해 상대적으로 커 비효율적이다. 이를 개선하고 위성을 이용한 원격교육 서비스를 효율적으로 구현하기 위한 MPEG-4 적용 방안 및 구현 기술을 제안한다. MPEG-4 비디오 프로파일은 심플 프로파일을 적용하며 오디오는 G.273.1을 사용하고 MPEG-4 데이터 및 mp4 파일 전송은 DVB 방식의 데이터 방송 규격인 MPE와 Data Carousel을 적용한다. MPEG-4를 이용한 위성 원격교육 서비스에서의 실시간 강의 서비스에 해당하는 라이브 캐스팅 외에 mp4 파일을 이용한 파일 캐스팅 및 비실시간 강의 서비스에 해당하는 mp4 파일의 캐로셀 전송 방안에 대해서 제안 하고자 한다.

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Course Management Service in Cyber Learning Systems (사이버교육 시스템에서의 코스 관리 서비스)

  • 이종화
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 1999.11a
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    • pp.322-325
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    • 1999
  • There is a number of national internet web sites which provide educational information services and contents. One of the more important issues in educational services is to offer a set of educational contents of high quality. It is important to develop the instruction-learning efficiency based contents, considering the variety of learners and content types. In this paper, we present the design of a cyber teaming system using distributed learning standard technology. In this cyber teaming system we particularly describe its course management service which allows to users the registration, deletion, modification, contents conversion, and contents learning.

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A Study of General Educational Quality Factors, Satisfaction, and Loyalty - Focused on General Courses related to Dietary Life - (교육서비스 품질, 교육 만족도, 충성도 영향 관계 연구 - 식생활 관련 교양수업을 중심으로 -)

  • Bak, Hoonji;Kim, Hak-Seon
    • Culinary science and hospitality research
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    • v.22 no.3
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    • pp.155-165
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    • 2016
  • This study investigated general educational quality, satisfaction and loyalty related to dietary life among K university students in Busan. SPSS version 20.0 was employed to conduct various analyses, namely frequency, factor, reliability and regression. A number of results were discovered. First, factors of nutrition education quality (knowledge, interest, instructor) had a positive influence on satisfaction. Second, factors of satisfaction with nutrition education quality had a positive influence on loyalty. Third, the three factorsof nutrition education quality had a positive influence on loyalty. Of the the three nutrition education quality factors, the knowledge factor exhibited the strongest effect on satisfaction among, while the Interest factor had the strongest impacton loyalty. As a result, consideration must be given the factors that act on nutrition education quality.

Evaluation of Airline Service Education Using the CIPP Model -focus on factors which influenced satisfaction and recommendation of the training program- (CIPP모형을 활용한 항공서비스교육 평가 -만족도 및 재추천에 미치는 요인을 중심으로-)

  • Park, Hye-Young
    • The Journal of the Korea Contents Association
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    • v.12 no.10
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    • pp.510-523
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    • 2012
  • The purpose of this study is to evaluate an airline service training program based on the CIPP model. Evaluation areas were divided into context, input, process, and product. We analyzed the factors which influenced program satisfaction and recommendation of the training program. Two hundred and one learners who participated in an airline service training program were selected for a survey. The results of this study are as follows. The factors which positively influenced training satisfaction were educational goals in context evaluation, interaction between learners and instructors, managing programs in process evaluation, and training performance in product evaluation. The factor which negatively influenced training satisfaction was human resources in input evaluation. On the other hand, the factors which positively influenced training recommendation were educational goal, assessing needs in context evaluation, interaction between learners and instructors, supporting programs in process evaluation, and training performance in product evaluation. The factor which negatively influenced training recommendation was assessing needs in context evaluation. The results of this study are expected to make an important contribution to the development of service training programs in airlines.

A study on the of professionalism and positive psychological capital on the effect of elderly care worker education on service quality (요양보호사의 교육, 서비스 질, 전문성, 긍정심리자본의 관계 연구)

  • Kim Bong Wha;Ko Youn Soon
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.613-623
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    • 2024
  • This study was conducted to explore the direction of elderly care worker education by analyzing the dual mediating effects of professionalism and positive psychological capital on the impact of elderly care worker education on service quality. As a result of this analysis, elderly care worker education was found to have a significant impact on service quality, professionalism and positive psychological capital and it's confirmed that the more positive the perception of elderly care worker education, the more positive the perception of service quality, professionalism and positive psychological capital. In addition, professionalism and positive psychological capital show that each two mediates the impact of the elderly care worker education on service quality so elderly care worker education can improve service quality by enhancing professionalism, and we can see that the elderly care worker education can be a factor that improves service quality by enhancing positive psychological capital. It's found that professionalism and positive psychological capital is by dual mediating the impact of elderly care worker education on service quality so professionalism had a significant effect on positive psychological capital. Accordingly, it's confirmed that elderly care worker education improves professionalism, and that improved professionalism promotes positive psychological capital, thereby improving service quality. According to the results of this study, it's empirically confirmed that develop professionalism is important in the elderly care worker education, and that enhancing positive psychological capital through the develop professionalism can ultimately improve service quality. Therefore, there is a significance to that it's able to predict elderly care worker education in the future should include education related to the improvement of professionalism and positive psychological capital.

Education Service Standard Model of Smart Farming based on Network (네트워크 기반 스마트 농업을 위한 교육 서비스 표준모델)

  • Kim, Dong Il;Chung, Hee Chang
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2021.10a
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    • pp.287-289
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    • 2021
  • Smart farming education service based on network are important factors for farming sector. The lack of time and space has to lead to their limited appliance to farmers. Limited information support and low background knowledge in farming production is a lot of trial and error in farming production. Smart farming education as a service based on cloud provide the farming information that is the farming knowledge, farming skill, and farmer's experiences and knowhow, etc. And real-time information such as climate change, soil environment and market trends is very important. This paper proposes a framework for applying farming education service based on cloud. It consists of smart farming function and smart farming education function

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A study on effects of Customer contact staff of Service training on job satisfaction and organizational loyalty (고객접점직원의 서비스교육훈련이 직무만족도 및 조직충성도에 미치는 영향)

  • Kim, Youngsoon
    • Journal of Service Research and Studies
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    • v.7 no.1
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    • pp.53-64
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    • 2017
  • Recently meet the growing needs of customers and has increased, the need for training of customer contact staff in order to improve and increase customer satisfaction. These service training is because it improves the service capabilities of contact for customer-facing employees to respond to customers as well as to improve customer satisfaction. This study is placed in the field after the service training aimed at Customer contact staff joined in 2013~2016 in the first half of these new recruits training education working in the Seoul Metro customers respond to customers in customer contact and practical services it will proceed to the empirical study of how this affects the satisfaction and loyalty to the organization for the job than to find a better improvement in the educational program.

The Effect of NCS based Education Service Quality on Student's Loyalty to College and Self-confidence in Getting Job (NCS 기반 교육서비스품질이 대학생들의 학교충성도와 취업자신감에 미치는 영향)

  • Chung, Eun-Kyung;Oh, Man-Deok
    • The Journal of the Korea Contents Association
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    • v.19 no.8
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    • pp.584-597
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    • 2019
  • The purpose of this study is to find out constitutions of education service quality in NCS based education and to investigate the effects on vocational key competence, loyalty to college and self-confidence in getting job of college students as important performance variables. The results of this study are as follows. In the NCS based education, five dimensions of education service quality were teaching-learning-lecture, reputation, education program, administrative service and facilities. It is analyzed that the teaching-learning-lecture and administrative service have a great influence on vocational key competence of students. In addition, education service quality and vocational key competence were analyzed as important factors for student's loyalty to college and self-confidence in getting job and proved to be important performance variables.

A Study on the Effectiveness of Different Types of Library Instruction in Improving the Information Literacy of Users: Focus on the Sangmyung University Library (도서관의 학술정보 이용교육방법이 피교육자의 학술정보 서비스 이용법에 대한 인지도에 미치는 영향 - 상명대학교 도서관의 사례를 중심으로 -)

  • Noh Dong-Jo;Min Sook-Hee
    • Journal of Korean Library and Information Science Society
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    • v.37 no.2
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    • pp.375-394
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    • 2006
  • This study has been conducted in preparation for a library instruction program for the Sangmyung University Library. The purpose of this study Is to assess the effectiveness of different types of library instruction in improving the information literacy of users. 112 questionnaires were measured and analyzed using SAS and t-test, ANOVA among other statistical techniques. The results were as follows: (1) Library instruction directly affects the information literacy of users. After taking library instruction. users were able to effectively use the AtoZ service, related Sites service. thesis service, E-resources, DDS service. off-campus service, translation system and the e-book service through the library homepage. (2) Group instruction proved to be the most effective type of library Instruction while online instruction was the worst.

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