• Title/Summary/Keyword: 서비스디자인 방법론

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A study on the suitability of CFRP CNT and bicycle through service design process (서비스디자인방법론을 통해 분석한 CFRP CNT와 자전거의 적합성에 관한 연구)

  • Park, Sung-Hee;Song, Sung-Il;Kang, Seung-Min
    • Journal of the Korean Crystal Growth and Crystal Technology
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    • v.28 no.6
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    • pp.271-276
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    • 2018
  • Based on the service design processes, we examined the market conditions and the criteria to be considered in selecting materials and selected CFRP CNT materials in the development of bicycle design. This material was used to develop frame design among the bicycle parts. The bicycle frame, designed with CFRP CNT material through vibration attenuation testing, tensile strength testing, and stiffness test results before prototype production, shows better results than the bicycle frame manufactured with conventional CNT materials in terms of function.

Web Design Methodology for Wordpress Site based on Wordpress Theme Customization (워드프레스(Wordpress) 테마(Theme) 응용을 기반으로 하는 웹 서비스 디자인 방법 연구)

  • Lee, Hyun Jhin
    • The Journal of the Korea Contents Association
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    • v.16 no.2
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    • pp.277-286
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    • 2016
  • This study proposes customized design process and methodology for wordpress web service based on structural analysis of wordpress theme components to enhance design quality of wordpress sites and increase designer's role in wordpress service domain. Firstly, we have identified problems of wordpress theme information through exploring theme search and theme information analysis in main wordpress theme markets. Secondly, we set up case study to experiment full process of wordpress theme based web design, then found unique problems in each design phases. As a result, customized design process and methodology are proposed for wordpress theme based web design.

A Study on the Personalization Service of SMEs Applying the Design Thinking Method (디자인 연구 방법론을 적용한 중소기업 개인화서비스 전략수립 모형 연구)

  • Lee, Ho-Shin;Han, Hyeok;Park, Hun;Yu, Jaeyeong
    • Proceedings of the Korea Contents Association Conference
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    • 2018.05a
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    • pp.445-446
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    • 2018
  • 중소중견기업의 취약한 정보 경쟁력 속에 개인화 서비스는 실질적인 기업가치 창출과 빅데이터의 효율적 지원이라는 측면에서 큰 의의가 있으며, 이에 본 연구에서는 특정 사실에 대하여 추상적이며 창의적으로 문제를 해결하고 제안하는 디자인 연구 방법론(Design Thinking Method)을 적용하여 방대한 정보자원을 중소기업에게 효율적으로 지원할 수 있는 개인화 서비스 방안에 대하여 KISTI 정보자원을 사례로 제시하고자 한다.

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Service Design for Utilizing Government Information -Focusing on the Case of Gov3.0 Design Group for East North Statistics- (정부 정보의 활용을 위한 서비스디자인 -동북지방통계청의 국민디자인단 사례를 중심으로-)

  • Lee, Yun-Ju;Baek, Su-hyun;Kim, Sun-Ah
    • Journal of Digital Convergence
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    • v.16 no.6
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    • pp.335-341
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    • 2018
  • This study is to innovate policy service development by utilizing beneficiary - centered service design to public information and public data and services that citizens can experience. The Gov 3.0 Design Group operated by the Dongbuk Regional Bureau of Statistics in Daegu in 2015, proposed a 'start-up decision support service' for pre-founders, using data mining on the GIS spatial information held by the Statistical Office and real-time settlement information of credit card companies. For this, service design process and methodology were adopted and participation of various stakeholders. This study suggests that national design activity based on service design is effective in transforming public service based on government information disclosure. It is also worthwhile as an approach that can be considered when the government wants to release or open information or public data in useful form to the public.

A case-study suggests government-supported startup mentoring service -Focused on public service design methodology- (사례연구를 통한 정부지원중심 스타트업 멘토링서비스 제안 -공공서비스디자인 방법론을 중심으로-)

  • Lee, Yun-Ju;Kim, Sun-Ah
    • Journal of Digital Convergence
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    • v.17 no.1
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    • pp.63-71
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    • 2019
  • The purpose of this study is to reduce the barriers to entry into the government- supported startups and to contribute to the improvement of public policy services of the government. To do this, we identify the difficulties and problems that pre-founders are experiencing through startup cases of young entrepreneurs established in 2018, and provide practical help for pre-founders to experience their utility in preparation for government-supported startups, the need for public services to do so. And to propose a mentoring service to help the successful startup of policy-oriented user. This study is effective to adopt and apply the public service design process and methodology to the development of public policy service for the pre-founder who is preparing for government support centered startup. This study is meaningful that it presents one approach that can be considered when the government wants to develop and improve public policy services.

The Study of Usability Evaluation Method for the Mobile Internet GUI -Based on design evaluation method development for improvement of Emotional satisfaction- (모바일 인터넷 표준 GUI 개발을 위한 사용성 평가 기술 연구 -감성만족도 향상을 위한 디자인 평가 기술 개발을 중심으로-)

  • 김종덕;정봉금
    • Archives of design research
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    • v.17 no.1
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    • pp.253-264
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    • 2004
  • The final goal of this research is development of graphic design evaluation methodology in elevation of a usability at the mobile internet services and of measurement model which can forecast user needs in interface design, and systemize evaluation basis. For this, we systemize core contents of GUI design evaluation methodology and embodied UI design support system that supports prototype layout and evaluation process directly. The sight language that can inform flow of controled information by the quick and implicated method so that user may complete task in a short time without overload of recognition in limited display environment of Small Screen device it must improve objectivity in the reflection of UI design with image. Thus evaluation methodology that can evaluate usability of mobile internet systematically is important and specially, graphic design evaluation model which can forecast user's design need and trend is meaningful because of special quality that can reflect sensitive aspect of user in interface design. Mobile internet GUI was done by the result of this design evaluation, and I hope this result can be utilized for the GUI development of Ubiquitous environment for the future research.

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Designing public service design education program to strengthen public service competencies -Focused on the case of workshop for policy providers- (공공서비스 역량 강화를 위한 공공서비스디자인 교육 프로그램 설계 -정책공급자 대상 워크숍 사례를 중심으로-)

  • Kim, Sun-Ah
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.101-110
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    • 2022
  • The purpose of this study is to design public service design education to strengthen the public service competencies of policy providers necessary in the changing service administration era and to confirm the effectiveness through empirical cases. Based on the theoretical research of public service and public service design, an educational program linking public service competency elements with public service design methodology was designed, and the effects through case studies and surveys demonstrated through workshops were confirmed. Team activities and practice-oriented methods and tools based on the contents of the public service design project were particularly effective in strengthening collaboration and communication competencies, and overall satisfaction was confirmed. The educational program model of this study is meaningful by presenting and demonstrating practical education linking public service competencies for policy providers, and future studies will subdivide and verify the effectiveness of competency-based education model design.

Service Design for Road Environment of School Zone applied with Behavioral Psychology (행동심리를 활용한 스쿨존 도로환경 서비스디자인 개발)

  • Kim, Eok;Kim, Nak-Su
    • The Journal of the Korea Contents Association
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    • v.13 no.8
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    • pp.128-140
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    • 2013
  • The cause of traffic accidents and driver behavior is affected by psychological factors, because the behavior of drivers and pedestrians, and to identify the psychological linkage analysis to explore improvements in service design approaches are becoming increasingly important. Service design is a service-oriented development methodology that make invisible and intangible elements into visible and higher-value. Accordingly, through design thinking to action for development of products and a pleasant road environment were studied for school zone by discovering underlying issues to resolve in terms of service design. First, survey of domestic road psychological and behavioral problems were derived through the analysis of the causes of traffic accidents and researched the concept of school zones by analyzing the ideas. To reduced the width of the lane manipulate the speed of the vehicle and to cross the crosswalk safely. In order to encourage the flow of vehicle traffic, new solutions are proposed by offering robot traffic lights, graphic design of crosswalk, space, and the fence and convergence public design and services.

A Study on the Service Design for the Improvement of Living Service in the Temporary Residential Facilities for the Victims (이재민 맞춤형 실내 임시주거시설의 생활서비스 개선을 위한 서비스디자인 연구)

  • Kim, Chang Ryong;Kim, Jung Woo
    • Journal of the Society of Disaster Information
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    • v.16 no.3
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    • pp.526-541
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    • 2020
  • Purpose: The purpose of this paper is to identify and analyze the needs and complaints of the victims through the service design methodology and provide customized living services in indoor temporary residential facilities that can improve them. Method: The paper proceeded on the double diamond process. In the discovery phase, prior research analysis and surveys identified the needs and complaints of the victims. In the definition phase, persona and scenario were used to further clarify the problems of living service for indoor temporary residential facilities. In the development phase, wrote a service blueprint and found a section where problems occur during the service delivery process. In the delivery phase, compared the improved service with the existing service and proposed improvement plan. Result: Proposed service solutions that can improve privacy guarantee service, senior care service, and meal and laundry service problems. Conclusion: The proposed improvements are considered to provide improved living services in indoor temporary residential facilities.