• Title/Summary/Keyword: 상사신뢰

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Effect of the leader's behavioral integrity on the trust in leaders and voice behavior of the Members -moderating effect of phychological safety- (상사의 언행일치가 상사신뢰와 구성원의 발언행동에 미치는 영향 -심리적 안전감의 조절효과-)

  • Han, Jin-Hwan
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.235-245
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    • 2022
  • This study confirmed the effects of leaders' behavioral integrity on organizational members' voice behavior. It verified whether trust in leaders mediates behavioral integrity and voice behavior and ascertained the moderating effect of members' psychological safety on trust in leaders and members' voice behavior through leaders' behavioral integrity. It targeted organizational members in the service industry, including insurance, securities, banks, consulting, and credit card companies, with a questionnaire survey carried out with 424 response copies. The study results confirmed a significant and positive effect of leaders' behavioral integrity on trust in leaders and voice behaviors. Second, trust in leaders was found to mediate between leaders' behavioral integrity and members' voice behavior. Third, members' psychological safety had a moderating effect on trust in leaders and members' voice behavior. When psychological safety was higher than average, there was a moderated mediating effect of psychological safety in the behavioral integrity on voice behavior with trust mediation in leaders. Therefore, this study has significance in that it was determined that trust in leaders and the psychological safety of the members are essential for leaders' behavioral integrity to enhance members' voice behavior.

The Effect of Leader' Abusive Supervision on Employees' Knowledge Hiding and Job Engagement in Chinese SMEs: Testing the Mediating Effect of Trust in Leader (상사의 비인격적 감독이 중국 중소기업 구성원들의 지식은폐와 직무열의에 미치는 영향: 상사신뢰의 매개효과 검증)

  • Du, Jiaxing;Jang, Junho
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.107-117
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    • 2022
  • Due to the continuous spread of COVID-19 and the overall decline of the global economy, the business environment of Chinese SMEs is poor, the level of abusive supervision among managers of Chinese SMEs has generally risen state. First of all, the management' abusive supervision has a negative impact on the members' trust in leader. Secondly, the members' trust in leader has a negative impact on the members' knowledge hiding. However, the members' trust in leader has a positive impact on job engagement. Accordingly, this study puts forward some revelations on how to reduce the management' abusive supervision in Chinese small and medium-sized enterprises and the members' knowledge hiding, as well as how to improve the members' knowledge hiding and job engagement.

Influence of Superiors' Leadership on Trust and Job Satisfaction in Hotel (관광호텔 상사리더십이 상사신뢰와 종사원 직무만족에 미치는 영향)

  • Nam, Tacg-Yeong;Lee, Gye-Hee;Jee, Bong-Gu
    • The Journal of the Korea Contents Association
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    • v.12 no.11
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    • pp.412-421
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    • 2012
  • The aim of this paper is to improve employee job satisfaction through the influence of superiors' leadership related to trust and job satisfaction of hotel employees who strive to provide better service for guest. We analyzed the correlation between superior's leadership and the trust and job satisfaction of the employees. The result of this analysis indicates that the influence of the superiors' leadership on the trust and job satisfaction of employees favourable, and worthy of individual consideration and conditional compensation. Job satisfaction for employees has a direct correlation with each situation and reward of state of affairs. Further, the influence on job satisfaction is shown as statistically significant in relation to the senior's trust.

Effect of Work-Life Balance(WLB) and Superior Trust on Workplace Happiness and Organizational Commitment (일과 생활의 균형(WLB)과 상사신뢰가 직장행복감 및 조직몰입에 미치는 영향)

  • Seo, Yeong-Bok;Park, Chan-Kwon
    • Journal of Convergence for Information Technology
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    • v.11 no.10
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    • pp.115-130
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    • 2021
  • This study is to study the overall structural relationship between work-life balance(WLB), superior trust, workplace happiness, and organizational commitment. The goal of this study is to study how WLB and superior trust affect workplace happiness, how workplace happiness affects organizational commitment, and the mediating effect of workplace happiness. Survey data were collected from incumbents working in large companies and SMEs, validity and reliability of research items were reviewed, and research hypotheses were tested using path analysis. As a result of testing the research hypothesis, WLB and superior trust have a positive (+) effect on workplace happiness, and workplace happiness has a positive (+) effect on organizational commitment. Also, job satisfaction plays a role as a partial parameter between WLB, superior trust, and organizational commitment. Based on the hypothesis test results, it was confirmed that the higher the level of WLB and superior trust, the higher the level of work satisfaction. Based on the research results, a plan was suggested for Korean corporate members to achieve workplace happiness and organizational commitment.

건설기업의 조직구조 및 조직문화, 윤리의식이 조직갈등과 상사신뢰, 조직효과에 미치는 영향

  • Kim, Gwang-Nam
    • 한국벤처창업학회:학술대회논문집
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    • 2019.04a
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    • pp.171-173
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    • 2019
  • 본 연구의 목적은 조직구조와 조직문화, 윤리의식의 특성을 분석하고 조직갈등과 상사신뢰, 조직효과에 영향을 미치는 요인을 건설기업의 조직원을 대상으로 규명하고자 한다. 지금까지의 기업은 조직효과를 높이기 위하여 주로 조직구조나 조직문화를 중심으로 연구와 평가를 해왔다. 특히 윤리의식이 많은 이슈가 되고 있는 현대사회에서 기업은 윤리경영으로 얻은 신뢰를 통해 경쟁력을 높여 지속경영을 가능케 하고자 노력하고 있다. 이에 기업조직의 윤리의식이 조직갈등과 상사신뢰, 조직효과에 정(+)의 영향을 미치는 것을 확인하여 이를 바탕으로 국내 건설기업의 조직효과성 제고를 위한 실질적인 방안들을 모색 할 수 있다.

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Organizational Justice and Employee Behaviors: The Mediating Roles of Trust in CEO and Supervisor (조직공정성과 종업원 행동과의 관계: 최고경영자 및 상사에 대한 신뢰의 매개효과)

  • Cho, Eun-Hyun;Tak, Jin-Kook
    • The Korean Journal of Applied Statistics
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    • v.22 no.3
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    • pp.463-477
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    • 2009
  • This study was intended to examine the mediating roles of trust in CEO and supervisor on the relationships between organizational justice and employee behaviors. Data were collected from 4,055 employees across 18 different companies in Korea. Employees were asked to answer on a self-reported questionnaire. The two dimensions of organizational justice (i.e. procedural justice and distributive justice) were used. Employee behaviors were measured using counter-productive behavior and organizational citizenship behavior. Data were analyzed using a structural equation model. The hypothesized fully mediated model better fitted the data. Relative to distributive justice, procedural justice was more strongly related to both trust in CEO and trust in supervisor. But there were no significant differences in the degree of relationships between the two dimensions of trust and the two types of employee behaviors. These results showed that procedural justice is more important in enhancing trust in leader.

Trust on Superiors and Organizational Effectiveness (공공조직에서 상사신뢰와 조직유효성에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.7 no.3
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    • pp.197-206
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    • 2007
  • The high commitment of a revenue officer makes to raise efficiency, can be directly related to task result and validity. The fundamental process through trust in superior, consisting the core of tax execution, needs to be studied significantly. This study is proposed to verify the practical influence of trust in superior with respect to productivity, participation in decision-making, and concentration. These factors are important prerequisites with respect to task processing of a tax revenue officer. As the result of analysis, the more trust in superior effects on the statue of productivity, participation in decision-making and concentration. It is the proof that the trust in superior procedure contributes in the aspects of productivity, participation in decision-making and concentration through the process of encouraging organizational validity.

A Study on the Influence of Servant Leadership and Trust in Leader on Organizational Performance (서번트 리더십이 상사신뢰와 조직성과에 미치는 영향에 관한 실증적 연구)

  • Lee, Jae-Yeon
    • Management & Information Systems Review
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    • v.28 no.4
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    • pp.131-154
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    • 2009
  • In this study, an analysis has been conducted as to; (i) what factors affect organizational members trust in leader (ii) how does members trust in leader affect the variable of organizational performance in an organization. In order to attain the objective of this study, a model was established and also the hypothesis was verified on the basis of preceding studies. The findings of this study could be summarized as follows: 1. Servant leadership which is considered as preceding factors affecting trust in leader, were found to have a positive relation with trust in leader. 2. In connection with the role of trust, its mediator effect between its preceding factor and outcome variables was verified. As a result of the analysis, it was verified that servant leadership and trust in leader affected outcome variables not only directly but also indirectly through trust. 3. As a result of analyzing the effect that the trust in leader has on outcome variables, the trust in leader was found to have a positively significant effect on organizational citizenship behavior, organizational commitment and job satisfaction.

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Effects of Supervisor Trust on the Organizational Effectiveness: Focused on the Mediating Effects of Psychological Empowerment (상사신뢰가 조직효과성에 미치는 영향 연구 -심리적 임파워먼트의 매개효과를 중심으로-)

  • Hwang, Jong-mun;Kim, Sung-Jong
    • The Journal of the Korea Contents Association
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    • v.16 no.3
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    • pp.617-629
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    • 2016
  • The purpose of this study was to evaluate effects of the confirmed of boss and the organizational effectiveness. For this, The mediating effect of psychological empowerment was verified. on the Influence of Organizational Effectiveness. the confirmed of boss (+)effected of the organizational effectivenes and verified the parameter part of psychological empowerment. Also The confirmed of boss (+)effected of a Junior staff's the job satisfaction and the organizational commitment. This results suggest that for maximization the organizational effectiveness need the confirmed of boss and the delegation of authority. The delegation of authority from boss provide autonomy and creativeity to Junior staffs. This ways suggest that make them the job satisfaction and the organizational commitment.

A Convergence Study about Influences of Trust in Supervisor, Customer badness behavior, Turnover Intention behavior on Job Embeddedness in Clinical Nurses (임상간호사의 상사신뢰, 고객불량행동 및 이직의도가 직무배태성에 미치는 영향에 관한 융합연구)

  • Kang, Jung-Mi;Kwon, Jeong-Ok
    • Journal of the Korea Convergence Society
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    • v.8 no.7
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    • pp.113-122
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    • 2017
  • The purpose of this study is to verify trust in supervisor, customer badness behavior have turnover intention influence on job embeddedness. Self-report questionnaire was completed by 188 clinical nurse May 1st to May 30th, 2016. and date analyzed using the IBM SPSS/WIN 21.0 program. As a result, The mean score of trust in supervisor is 3.20 points, customer badness behavior is 2.66 points, job embeddedness is 3.05 points, turnover intention is 3.39 points(out of 5). There were significant positive correlations between job embeddedness and trust in supervisor(r=.57, p<.001) and turnover intention(r=.19, p=.011) and negative correlations between Sacrifice sub-cale of job embeddedness and customer badness behavior(r=-.15, p=.037). The convergence factors with the effect on job embeddedness, trust in supervisor(${\beta}=.471$, p<.001), job satisfaction(${\beta}=.226$, p<.001), turnover intention(${\beta}=-.196$, p<.001), nursing satisfaction(${\beta}=-.169$, p=.005) explained 48.9% of the job embeddedness. therefore, nursing managers have to strategy increasing nurse trust in supervisor and job satisfaction and nursing satisfaction for job embeddedness and plan to lower the turnover intention at the organization level.