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http://dx.doi.org/10.15207/JKCS.2017.8.7.113

A Convergence Study about Influences of Trust in Supervisor, Customer badness behavior, Turnover Intention behavior on Job Embeddedness in Clinical Nurses  

Kang, Jung-Mi (Graduate school, Department of Nursing, Kosin University)
Kwon, Jeong-Ok (Department of Nursing, Choonhae College of Health Sciences)
Publication Information
Journal of the Korea Convergence Society / v.8, no.7, 2017 , pp. 113-122 More about this Journal
Abstract
The purpose of this study is to verify trust in supervisor, customer badness behavior have turnover intention influence on job embeddedness. Self-report questionnaire was completed by 188 clinical nurse May 1st to May 30th, 2016. and date analyzed using the IBM SPSS/WIN 21.0 program. As a result, The mean score of trust in supervisor is 3.20 points, customer badness behavior is 2.66 points, job embeddedness is 3.05 points, turnover intention is 3.39 points(out of 5). There were significant positive correlations between job embeddedness and trust in supervisor(r=.57, p<.001) and turnover intention(r=.19, p=.011) and negative correlations between Sacrifice sub-cale of job embeddedness and customer badness behavior(r=-.15, p=.037). The convergence factors with the effect on job embeddedness, trust in supervisor(${\beta}=.471$, p<.001), job satisfaction(${\beta}=.226$, p<.001), turnover intention(${\beta}=-.196$, p<.001), nursing satisfaction(${\beta}=-.169$, p=.005) explained 48.9% of the job embeddedness. therefore, nursing managers have to strategy increasing nurse trust in supervisor and job satisfaction and nursing satisfaction for job embeddedness and plan to lower the turnover intention at the organization level.
Keywords
Trust in supervisor; Customer badness behavior; Job embeddedness; Turnover intention; Convergence;
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Times Cited By KSCI : 5  (Citation Analysis)
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