• Title/Summary/Keyword: 사용자 수용 요인

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Effects of Consumers on the Use of Social Networks and the Purpose of Visiting Restaurants (소비자의 SNS사용이 외식업체 방문의도에 미치는 영향)

  • Jung, Young-Ju
    • Journal of Digital Convergence
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    • v.16 no.6
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    • pp.143-150
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    • 2018
  • This study used a learner acceptance model to investigate the effect of SNS characteristics on user satisfaction and visit intention. A structured self - report questionnaire was administered to 172 college students. Structural equation modeling was applied using SPSS 18.0 and AMOS 22.0. The results of this study are as follows: First of all, the usefulness of informativeness did not affect the usability of the extracted SNS characteristics, and the usability did not affect usability. (+) Influence of. The characteristics of SNS can be utilized as a marketing tool to increase customer 's use and influence the customer' s intention to visit and further to create customers. In the future, various age groups will have to be surveyed. By examining the correlation between the degree of food companies' involvement in SNS and consumer visits, one can see how SNS activities of restaurant companies affect marketing activities.

Determinants of Intention to Use mobile E-book Based on the Technology Acceptance Model (기술수용모델에 기반 한 모바일 E-book 사용의도에 미치는 영향요인에 관한 연구)

  • Lee, Hyojung;Kim, Seonghee
    • Journal of Korean Library and Information Science Society
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    • v.46 no.2
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    • pp.131-151
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    • 2015
  • The purpose of this study was to identify factors on the user's intention of using mobile E-book based on TAM(Technology Acceptance Model). System quality(accessibility and convenience), information quality, and innovation as a user characteristics were chosen as the independent variable of this study, perceived easy of use and perceived usefulness were selected as potential variable, and user's use intention was selected as dependent variable. The survey was conducted by 170 high school students and structural equation modeling was used to analyze the relationships between factors. The results showed that information quality and the user's innovation have a positive impact on both perceived usefulness and perceived ease of use while the other system factors did not affect perceived usefulness and perceived ease of use for mobile E-book. Finally, the perceived usefulness was found to have a positive impact on the user's intention to use mobile E-book.

Factors Influencing the Use Intention of Mobile-Blog (모바일 블로그 사용의도에 영향을 미치는 요인)

  • Sun, Ang;Mun, Young-Ju;Lee, Jong-Ho
    • The Journal of the Korea Contents Association
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    • v.12 no.2
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    • pp.94-104
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    • 2012
  • A research model was created in order to explore the factors on use intention based on Technology Acceptance Model and considered factors of Mobile-Blog Characteristics (Participation, Sharedness, Immediacy) and factors of Mobile-User Characteristics(Innovativeness, Familiarity). With 165 people as specimens for empirical analysis, The results were as follows: first, factors of Mobile-Blog Characteristics had a positive influence upon Perceived Ease of Use and Perceived Usefulness. second, factors of Mobile-User Characteristics had a positive influence upon Perceived ease and Perceived usefulness. third, Perceived ease had a positive influence upon Perceived usefulness and Perceived ease and Perceived usefulness had a positive influence upon use intention. This study suggested the strategic implications to promote customers use intention after analyzing the critical factors that mobile-blog made influence on them.

Intrinsic and Extrinsic Factors Affecting Use of Sharing Economy Services and the Moderating Effect of Benefits (공유경제 서비스 사용에 영향을 미치는 사용자의 내외적 요인과 이익의 조절효과)

  • Kim, Sanghyun;Park, Hyunsun;Lim, Jeongtaek
    • The Journal of the Korea Contents Association
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    • v.20 no.12
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    • pp.482-491
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    • 2020
  • This study proposed a research model based on self-determination theory and unified theory of acceptance and use of technology to explain the factors influencing intention to use sharing economy services. A total of 392 responses were collected, and structural equation analysis was performed with AMOS 22.0. The results are summarized as follows. First, self-technological aptness and trust had a positive effect on intention to use sharing economy services. Second, access bigger market and environmental friendliness had a positive effect on intention to use sharing economy services. Third, intention to use sharing economy services had a positive effect on actual usage of sharing economy services. Finally, benefits was found to strengthen the relationship between intention to use sharing economy services and actual usage of sharing economy services. The findings of this study would provide a theoretical framework for sharing economy services and important information for understanding individuals using the sharing economy services.

A Study on Customer Satisfaction of Mobile Shopping Apps Using Topic Analysis of User Reviews (사용자 리뷰 토픽분석을 활용한 모바일 쇼핑 앱 고객만족도에 관한 연구)

  • Kim, Kwang-Kook;Kim, Yong-Hwan;Kim, Ja-Hee
    • The Journal of Society for e-Business Studies
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    • v.23 no.4
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    • pp.41-62
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    • 2018
  • Despite the rapid growth of the mobile shopping market, major market participants are continuing to suffer operating losses due to severe competition. To solve this problem, the mobile shopping market requires research to improve customer satisfaction and customer loyalty rather than excessive competition. However, the existing studies have limits to reflect the direct needs of customers because they extract the factors on the basis of the Technology Acceptance Model and the literature study. In this study, to reflect the direct requirements of users of mobile shopping Apps, we derived concretely and various factors influencing customer satisfaction through a topic analysis using user reviews. And then we assessed the importance of derived factors to customer satisfaction and analyzed the effects of customer satisfaction on customer complaints and customer loyalty on a structural equation model based on the American customer satisfaction index. We expect that our framework linking a topic analysis and a structural equation model is to be applicable to studies on the customer satisfaction of other mobile services.

A Study on Fast Handoff Method for QoS Support in WLAN (무선랜에서 QoS 제공을 위한 Fast handoff 기법 연구)

  • Ahn, Hyo-Min;Kim, Gun-Su;Do, Mi-Sun;Lee, Jai-Yong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2003.05b
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    • pp.1285-1288
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    • 2003
  • 인터넷 기술의 발전에 따라 무선 인터넷 환경에서의 서비스 이용이 활발해지고 있으며, 향후 무선인터넷의 고속화 및 서비스 수용능력의 신장은 이를 보다 가속화시킨 것이다. 그러나, 무선랜에서 사용자가 서비스 사용 중 이동할 경우 핸드오프 수행은 멀티미디어 서비스 및 음성 서비스를 제공하는데 있어서 지연 또는 데이터 손실을 가져오는 주 요인이 되고 있다. 따라서, 본 논문에서는 무선랜에서 사용하는 기존 핸드오프 기법에 대해서 설명하고, Preauthentication과 데이터의 우선순위를 기반으로 핸드오프를 신속하게 수행하기 위한 기법을 제안함으로서, 향후 고속화된 무선인터넷 환경에서 사용자의 통신간 이동을 고려시 실시간 서비스 사용 중에 일어날 수 있는 데이터의 손실 또는 지연으로 인한 서비스 품질 저하를 효율적으로 방지해 보고자 한다.

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Correlation study between Interactive Contents on user's IPTV selection and Satisfaction (IPTV 양방향성 콘텐츠의 미디어 수용의사와 만족도 상관관계 연구)

  • Lee, Jung-Keun;Chung, Jin-Do
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.1
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    • pp.99-108
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    • 2008
  • This study was surveyed by using seven variables with two stems of contents-wise aspect and systematic aspect, entertainment, user-oriented contents supply, data up data, useful information supply are the elements of contents-wise aspect and systematic stabilization, convenience of access. Promptness of response are for systematic aspect. Results : First, entertainment is the first variable of interactive contents for user to choose IPTV and useful information supply is the second. Also contents wise aspect is more related than the other. Second, The high quality of entertainment, user-oriented contents supply, useful information supply systematic stabilization, convenience of access, promptness of response are required to enhance the satisfaction of IPTV user Among them. convenience of access is the most valuable factor for user to choose IPTV.

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Impacts of Perceived Value and Trust on Intention to Continue Use of Individuals' Cloud Computing: The Perception of Value-based Adoption Model (클라우드 컴퓨팅의 지각된 가치와 신뢰가 지속적 사용의도에 미치는 영향: 가치기반수용모델을 기반으로)

  • Kim, Sanghyun;Park, Hyunsun;Kim, Bora
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.77-88
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    • 2021
  • Cloud computing is getting a lot of attention by many people and businesses due to IT environmental changes such as the proliferation of smart devices, the increase of digital data, and the cost of IT resources. More individuals use personal cloud computing services for storing and managing information and data. Therefore, this study proposed determinants that are expected to have an influence on evaluating the value of cloud computing based on the value-based adoption model, examining the relationship between the continuous use intention of cloud computing. Results of the study show that usefulness, convenience of information access, extensibility had a positive impact on perceived value while privacy concerns and costs had a negative impact on perceived value. In addition, perceived value was found to have a significant effect on the intention to continue use of cloud computing. Finally, trust was found to have a significant effect on the perceived value and the intention to continue use of cloud computing. The findings are expected to provide useful information for understanding the factors that individual users consider important in the steadily growing cloud computing market.

Factors Influencing on Continuous Usage Intention of Smartphone Based on the TAM (Technology Acceptance Model) (기술수용모델 기반 스마트폰 지속사용의도에 미치는 영향)

  • Nam, Soo-Tai;Jin, Chan-Yong
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.21 no.11
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    • pp.2076-2082
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    • 2017
  • Users of Smartphone in Korea are using the majority of the economically active population over 99% and experts have seen that they have reached saturation after the initial formation stages. The purpose of this study is to investigate the influencing factors of dominant design attributes on the intention of continuous use of Smartphone users. Predictor factors were selected perceived usefulness and perceived ease of use suggested on extended the technology acceptance model. The concept model was completed by selecting the dominant design attribute as a mediator. Participants of this study were 135 Smartphone users in Busan Gyeongnam and Iksan Jeonbuk province in accordance with convenience sampling. IBM SPSS Statistics 19 were employed for descriptive statistics, Smart PLS (partial least squares) was employed for confirmatory factor analysis and path analysis of casual relationship among variables. Therefore, when moderating mediated factor of dominant design and attitude, factor of continuous usage intention showed 76% explanatory power.

Factors Influencing Intention of Continuous Use of Smartphone Users based on the TAM (Technology Acceptance Model) (기술수용모델 기반 스마트폰 지속사용의도에 미치는 영향)

  • Nam, Soo-Tai;Kim, Do-Goan;Jin, Chan-Yong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2017.10a
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    • pp.142-145
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    • 2017
  • Users of Smartphone in Korea are using the majority of the economically active population over 99% and experts have seen that they have reached saturation after the initial formation stages. The purpose of this study is to investigate the influencing factors of dominant design attributes on the intention of continuous use of Smartphone users. Predictor factors were selected perceived usefulness and perceived ease of use suggested on extended the technology acceptance model. The concept model was completed by selecting the dominant design attribute as a mediator. Participants of this study were 150 Smartphone users in Busan Gyeongnam and Iksan Jeonbuk province in accordance with convenience sampling. IBM SPSS Statistics 19 were employed for descriptive statistics, Smart PLS (partial least squares) was employed for confirmatory factor analysis and path analysis of casual relationship among variables and effect. Analytical results show that all paths of continue usage intention are significant. This study suggests practical and theoretical implications based on the results.

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