• 제목/요약/키워드: 부정정서

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Effect of Emotional Labor on the Burnout and Organizational Commitment among Flight Attendants (항공사 승무원의 감성노동이 소진과 조직몰입에 미치는 영향)

  • Ko, Seon-Hee
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.395-405
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    • 2013
  • The purpose of this study is to examine the relationship among the emotional labor, burnout, and organizational commitment in airline context. In this study, 2 hypotheses based on literature reviews were employed. Questionnaire was also developed based on previous studies. A convenience sample of 163 flight attendants was surveyed and 153 usable questionnaires were analyzed. According to the literature review, emotional labor was divided into 'surface acting' and 'deep acting'. Burnout, on the other hand, was categorized into the following variables: 'emotional exhaustion', 'depersonalization' and 'reduced feelings of personal accomplishment' accordingly. Then the data and hypotheses were examined using structural equation modeling (SEM) by AMOS. The results are as follows. Firstly, emotional labor has no effect on 'emotional exhaustion' while emotional labor has negative effects on 'depersonalization' and 'reduced feelings of personal accomplishment'. Secondly, 'depersonalization' and 'reduced feelings of personal accomplishments'' factor have negative effects on organizational commitment while 'emotional exhaustion' has no effect on organizational commitment. Continuous and systematic training should be conducted to administer 'emotional labor'. Consulting system should also be conducted to reduce burnout and systematic procedure is also needed to induce positive results from burnout.

Text-Mining Analysis on the Interaction between the American Consumers Aged over 60 and Companion Pets Robots: Focused on Amazon Reviews for Joy For All Companion Pets (텍스트 마이닝을 활용한 미국 노년 소비자와 애완용 로봇 간 상호작용에 대한 분석: Joy For All Companion Pets에 대한 아마존 리뷰를 중심으로)

  • Chung, Yea-Eun;Lee, Yu Lim;Chung, Jae-Eun
    • Journal of Digital Convergence
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    • v.19 no.10
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    • pp.469-489
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    • 2021
  • This study explores consumers' responses to socially assistive robotics by using text-mining method focusing on Companion Pets from Hasbro as it gives emotional support. We conducted text frequency analysis, LDA analysis using R programming. The key findings are 1)the most frequently used words the mimicry of living pets and the appearance of companion pets, 2)the five topics were derived from the LDA analysis and classified keywords in each topic split between positive and negative, 3)user, product, environment affect the interaction between consumer and companion pets, 4)consumers who have difficulty in cognition and physical conditions use companion pets to replace living pets. This study provides an understanding of consumer responses in companion pets and gives practical implications that may improve the efficacy of usage for consumers and understand the companion robot, which provides emotional support in COVID-19.

Effects of Positive Psychology-Based Music Therapy on Family Members' Attitudes Towards Gambling Addicts (긍정심리기반 음악치료가 도박중독자에 대한 가족구성원의 태도에 미치는 영향)

  • Yoon, Hyae-Young;Seo, Sang-Beom;Park, Ji-Yeon
    • Journal of the Korea Convergence Society
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    • v.10 no.6
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    • pp.269-279
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    • 2019
  • The purpose of this study was to investigate if a positive psychological-based music therapy program for gambling addicts' families, causes explicit or implicit attitude change towards gambling addicts. The study focused on families with gambling addicts, who use counseling centers for gambling addiction, or participate in GAM-ANON (GA). The experimental group (n=11) participated in 8 sessions of a positive psychology-based group music therapy program, and the control group (n=8) participated in 8 sessions of personal counseling, or GA family gatherings. To confirm treatment effectiveness, the attitude towards the family relationship, was measured by the explicit (Family Relation Scale) and Implicit Association Task (IAT) methods. Additionally, change in emotions including and anger (PANAS, HBDIS), was measured. Results of the study showed that positive emotions increased significantly, in the positive psychotherapy-based music therapy group compared, to the control group. However, in the treatment group with implicit attitudes, the rate of association of negative words with families accelerated significantly, suggesting that gambling addicts' families may have higher negative emotions. For the future, we discussed the necessity of providing a treatment program, that can directly lead to changes in attitudes of family members of gambling addicts.

The Effects of Play Activities in Forest on the Emotional Vocabulary Change of Children (숲놀이 활동이 유아의 감정어휘 변화에 미치는 영향)

  • Jandg, Hyun Hee;Kim, Mi Jin;Yun, Suk Yonng;Choi, Byung Jin
    • Journal of the Korean Society of Floral Art and Design
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    • no.41
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    • pp.3-12
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    • 2019
  • The purpose of this study was to investigate the effect of forest play activities on children's emotional vocabulary change. Forest play activities were conducted for 498 children aged 4 to 5 years old who visited the environmental training in G city for forest play activity for 1 hour. As a result, positive vocabulary was significantly improved from 0.95±0.78 before forest play to 1.15±1.21 after forest play(p=.003) and negative vocabulary was significantly decreased from 1.27±1.58 to 0.41±1.10(p=.000). In the case of male children, positive vocabulary was increased significantly from 0.96±0.82 to 1.36±1.24(p=.000), in the case of negative vocabulary, it decreased significantly from 1.42±1.74 to 0.55±1.30(p=.000). In the case of female children, negative vocabulary was significantly decreased from 1.12±1.37 to 0.26±0.26(p=.000), but the positive vocabulary increase was not significant(p=.851). As a result of age, for a 4-year-old children, positive vocabulary did not show significant difference between before and after forest play(p=.471), and negative vocabulary was significantly increased from 1.04 ± 1.42 before forest play to 0.41±1.16 after forest play(p=.000). For a 5-year-old children, positive vocabulary was increased significantly from 0.96±0.85 to 1.23±1.21(p=.001) and negative vocabulary was decreased significantly from 1.41±1.65 to 0.41±1.06(p=.000). As a result of this study, it was found that play activities using various natural objects in the forest were directly related to nature, resulting in positive vocabulary increase and negative vocabulary decrease.

황우석 사태는 얼마나 한국적인가? : 황우석 사태의 보편성과 특수성 읽기

  • Lee, Yeong-Hui
    • Journal of Science and Technology Studies
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    • v.7 no.2
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    • pp.23-46
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    • 2007
  • 이 글은 황우석 사태에 대한 기존의 연구들이 황우석 사태에 대한 정의도 뚜렷이 내리지 않고 그 용어를 쓰고 있으며, 아울러 황우석 사태를 대체로 한국적 후진성을 반영하는 현상으로 묘사하는 것은 나름대로 수긍할만한 측면이 없는 것은 아니지만, 황우석 사태를 올바로 이해하는 데 있어 걸림돌이 될 수 있다는 문제의식에서 출발하였다. 황우석 사태는 여성들의 난자들에 대한 비윤리적 사용 의혹에서 비롯되어 논문조작 의혹이 제기되고 그 의혹들이 맞는 것으로 밝혀지는 일련의 과학적 부정행위 규명과, 그 과정에서 논문조작이 밝혀졌음에도 불구하고 대중들이 보여준 황우석에 대한 비이성적 지지 현상 모두를 의미하는 것으로 이해되어야 한다. 황우석 사태를 이렇게 정의할 때, 우리는 황우석 사태가 세계적으로 볼 때 보편적 성격과 특수적 성격 모두를 지니고 있다고 평가할 수 있다. 한편으로 논문조작에 초점을 두고 황우석 사태를 보면 황우석 사태는 한국만의 현상이 아니라 세계사적 보편성을 지니고 있다고 할 수 있는데, 그 구조적 원인으로는 과학자간 경쟁의 격화와 업적주의의 강화를 들 수 있다. 다른 한편으로 논문조작이 밝혀졌음에도 불구하고 황우석에 대한 대중들의 열광적인 지지가 지속되었던 점에 초점을 두고 황우석 사태를 보면 황우석 사태는 다른 나라들에서는 그 유례를 찾을 수 없는 한국적 현상이라고 할 수 있는데, 그 현상의 근원에는 대체로 한국인들이 지니고 있는 한의 정서가 자리 잡고 있다고 할 수 있다.

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SNS data based regional trend analysis (SNS 데이터 기반 지역 트렌드 분석)

  • Cho, Jae-hyeon;Moon, Nam-me
    • Annual Conference of KIPS
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    • 2018.10a
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    • pp.403-405
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    • 2018
  • 도시 속 상업 공간에서는 공간적 위치에 따른 지리적 이점이나 판매하는 상품뿐만 아니라, 해당 공간 속에서 소비자가 느낄 수 있는 문화와 감성이 소비자가 소비를 유하게 하는 중요한 요소가 되기도 한다. ICT 서비스 환경이 자리를 잡아 감과 동시에 제4차 산업 혁명이 도래하고 있는 현대 정보화 환경 속에서 소비자들은 자신의 심리나 감성, 정서에 들어맞는 공간에 방문하며 소비하고 SNS를 통해 공유한다. SNS는 Social Network Service의 줄임말로 너무나 일반적으로 우리 일상에 들어와 있는 개념이다. SNS의 시작은 마케팅의 한 분야로 시작된 것으로 판단된다. SNS를 이용한 홍보마케팅은 21세기에 접어들면서 고객들의 주관적인 개개인의 욕구 충족과 감성을 중시하게 됨으로써 예전보다 더 복합적이며 정교해졌다. 본 연구는 SNS 데이터를 블로그, 카페, 페이스북, 인스타그램에서 지역 명칭을 키워드로 1년간 콘텐츠를 크롤링하며, 형태소 분석기를 통해 학습할 수 있도록 데이터 전처리 작업을 한다. 마지막으로 딥러닝 알고리즘인 RNN 중 LSTM을 사용하여 감성 분석 학습 모델을 만들어서 지역별 콘텐츠의 주요분야, 긍/부정을 판별한다. 이렇게 분석한 데이터를 이용해 각 지역만의 특색과 인기 분야, 비인기 분야, 더 나아가 유망한 분야를 알아본다.

The Effect of the Participative Leadership on Creative Behavior - Focusing on Unidimensional and Multidimensional Mediating Effects of Psychological Empowerment - (참여적 리더십이 창의적 행동에 미치는 영향 - 심리적 임파워먼트의 단일차원과 다차원 매개효과를 중심으로 -)

  • Tak, Je-Woon;Shin, Je-Goo
    • Management & Information Systems Review
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    • v.36 no.5
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    • pp.61-83
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    • 2017
  • The purpose of this study is to investigate the mediating effects of psychological empowerment between participative leadership and creative behavior. Especially, it aims to analyze the unidimension and multidimension of psychological empowerment in an integrated manner, and to suggest effective practice of participative leadership together with theoretical and methodological implications. In this study, the dependent variable was measured separately with time lag as a method to solve the common method bias that can be shown by the self-report type survey method, and positive emotions and negative emotions expressing emotional states in job situations were employed as control variables along with rank. A total of 283 questionnaires were collected from employees who work for companies in various industries with more than 300 domestic employees. SPSS PROCESS macro program('model 4') was used for statistical analysis. Results, First, the full mediation effect of psychological empowerment(unidimension) was confirmed in the relationship between participative leadership and creative behavior. Second, the analysis of the multidimension of psychological empowerment revealed the full mediating effect of meaning, self-determination, and impact, and the mediating effect of competence was not significant. Third, as a result of comparing the mediating effects of unidimension of psychological empowerment and the mediating effects of multidimension, the magnitude of mediating effect of unidimension was found to be much greater than mediating effect of multidimension. And The magnitudes of the three multidimensional mediating effects were similar. This is a case in which the motivational model of participative leadership revealed in the overseas study is proven in the domestic management environment and is significant in that it is the basis of future research. Based on the results of the empirical studies, the implications and limitations of the study and future research directions are presented.

A Qualitative Study on the Cause of Low Science Affective Achievement of Elementary, Middle, and High School Students in Korea (초·중·고등학생들의 과학 정의적 성취가 낮은 원인에 대한 질적 연구)

  • Jeong, Eunyoung;Park, Jisun;Lee, Sunghee;Yoon, Hye-Gyoung;Kim, Hyunjung;Kang, Hunsik;Lee, Jaewon;Kim, Yool;Jeong, Jihyeon
    • Journal of The Korean Association For Science Education
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    • v.42 no.3
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    • pp.325-340
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    • 2022
  • This study attempts to analyze the causes of low affective achievement of elementary, middle, and high school students in Korea in science. To this end, a total of 27 students, three to four students per grade, were interviewed by grade from the fourth grade of elementary school to the first grade of high school, and a total of nine teachers were interviewed by school level. In the interview, related questions were asked in five sub-areas of the 'Indicators of Positive Experiences about Science': 'Science Academic Emotion', 'Science-Related Self-Concept', 'Science Learning Motivation', 'Science-Related Career Aspiration', and 'Science-Related Attitude'. Interview contents were recorded, transcribed, and categorized. As a result of examining the causes of low science academic emotion, it was found that students experienced negative emotions when experiments are not carried out properly, scientific theories and terms are difficult, and recording the inquiry results is burdensome. In addition, students responded that science-related self-concept changed negatively due to poor science grades, difficult scientific terms, and a large amount of learning. The reasons for the decline in science learning motivation were the lack of awareness of relationship between science class content and daily life, difficulty in science class content, poor science grades, and lack of relevance to one's interest or career path. The main reason for the decline in science-related career aspirations was that they feel their career path was not related to science, and due to poor science performance. Science-related attitudes changed negatively due to difficulties in science classes or negative feelings about science classes, and high school students recognized the ambivalence of science on society. Based on the results of the interview, support for experiments and basic science education, improvement of elementary school supplementary textbook 'experiment & observation', development of teaching and learning materials, and provision of science-related career information were proposed.

The Effects of Positivity and Negativity of Present and Future on Temporal distance judgment and Time expression (현재와 미래의 긍정성과 부정성이 시간적 거리 판단과 시간표현에 미치는 영향)

  • Lee, GoEun;Shin, HyunJung
    • Korean Journal of Cognitive Science
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    • v.29 no.4
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    • pp.265-281
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    • 2018
  • This study examines the effect of present and future situation on the temporal distance estimation to the future. The effect of present and future situation on time expression was verified. In Experiment 1, an experiment was conducted to investigated the effects of positivity/negativity situation of the present and the future on the judgment of subjective the distance to a certain future time. The results are as follows. When the present is positive and the future is negative, the future looks closer than the objective temporal distance and comes faster, When the present is negative and the future is positive, the future looks farther and comes slower. On the other hand, when the present and the future are both negative, the future looks coming slower. And when the present and the future are both positive, the future is expected to come faster. In Experiment 2, the cognitive and emotional aspects of subjective time through time expressions. It can be said to be 'the time of perseverance' in the sense of time for effort. On the other hand, when the present is positive compared to the future, the time seems go fast and we generally prefer to use cognitive expressions such as 'fast' and emotional expressions such as 'near' and 'pleasant' and 'flutter'. It is 'the time of availability', which means the time to enjoy and utilize.

Effects of Videos about Good and Evil on Moral Judgments Regarding Self and Others (인간의 선악을 보여주는 영상은 자신과 타인에 대한 도덕적 판단에 어떤 영향을 미치는가?)

  • Kim, ShinWoo;Lee, WonSeob;Li, Hyung-Chul O.
    • Science of Emotion and Sensibility
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    • v.22 no.2
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    • pp.29-36
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    • 2019
  • Previous resarch demonstrated that moral judgment is not an outcome of rational reasoning, but an independent variable determined by diverse factors. The effects of disgust on moral harshness, audience effect on moralistic punishment are some examples that support this view. The variability of moral judgment raises a question on what effects video stimuli might have on moral judgments. Although a few studies (Schnall, Roper, & Fessler, 2010) have shown that watching a prosocial video clip promote moral behavior, no research have simultaneously tested the effects of both positive and negative video clips on moral (not bahavior but) judgments. Hence, this research tested the effects of viewing videos about good and evil on moral judgments regarding the self and others. To this end, participants were asked to view a video clip depicting content of either positive or negative human behavior and required to make moral judgments on conduct described in a scenario assuming that the person committing the act was either themselves or another person. The results showed significant effects of both video contents (positive, negative) and the actor (self, others) on moral judgments, but they were qualified by the interaction between the two. In particular, participants who watched evil deed of others made harsher judgments on others' moral transgression. Theses results demonstrate that video contents influence moral judgments, and the effect depends on the actor of the immoral behavior. In general discussion, we interpreted the results based on moral disgust, framing effect, and fundamental attribution error.