• Title/Summary/Keyword: 부정적 요인

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A Study on the Negative Oral Transmission of Visitors the Service Quality Factors in Local Culture (지역문화 서비스요인과 방문객의 부정적 구전에 대한 실증적 연구)

  • Lee, Dong-Su;Lee, Dong-Soon
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.6
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    • pp.315-324
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    • 2008
  • This study purposes the research to present local government and theoretical implications by analyzing the dissatisfaction and the negative oral transmission with the service quality in local festival. For these purposes, authors summarized the current researches on the significance of the local festivals and dissatisfied attitude, dissatisfaction and negative oral transmission with the service quality in local festival. The following conclusions were derived Gangjin Celadon Festival. First, Gangjin Celadon Festival is affected directly by responsiveness and assurance of the service quality in local festival. Second, results of the summary of findings in hypothesis proves to be affected the most dissatisfaction. The analytic results of this study presented the theoretical implications and policy suggestions of the local festival.

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Predictors of self-worth and self-deprecation trajectories among Korean adolescents (우리나라 청소년의 긍정적 자아존중감과 부정적 자아존중감의 변화궤적과 예측요인)

  • Yoo, Changmin
    • Journal of the Korean Society of Child Welfare
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    • no.59
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    • pp.25-58
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    • 2017
  • This study aimed to identify self-worth and self-deprecation trajectories and their associated factors among Korean adolescents. For these purposes, we used latent growth curve modeling involving 2,350 students who participated in the Korea Children and Youth Panel Survey in 2010, 2012, 2014, and 2015. Major findings are as follows: 1) Adolescents' self-worth and self-deprecation increased with time, but the speed gradually changed to a quadratic function model; and 2) the types of predictors affecting self-worth and self-deprecation were different. Specifically, the factors that affected only self-worth were adolescents' relationship with teachers and household income, and the factors that affected only self-deprecation were presence of disease and parental over interference. Factors affecting both self-worth and self-deprecation were child's sex, parental affection, peer trust, and peer alienation. These results suggest that independent intervention is needed for self-worth and self-deprecation. Furthermore, the results can be an important basis for establishing a more focused intervention strategy when intervening in self-worth and self-deprecation in adolescents.

A Study on Negative Word-of-mouth Virality of Social Media Using Big Data Analysis: From the Supply Chain Risk's Perspective (빅데이터 분석을 이용한 소셜 미디어의 부정적 구전 파급력에 관한 연구: 공급사슬 리스크 관점에서)

  • Jeong, EuiBeom
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.2
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    • pp.163-176
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    • 2022
  • As the business ecosystem has become more uncertain, the sources of supply chain risk have also been becoming more diverse. In particular, due to the development of informational technology in recent years, firms need to consider the emerging supply chain risk sources as well as traditional supply chain risk sources. A typical example is negative word-of-mouth by social media. Therefore, we investigated the virality of negative word-of-mouth on manufacturing firms by using YouTube as a representative social media. More specifically, we investigated how the social capital of the video creator influences the virality of negative word-of-mouth and how the emotional tone of the video affects the virality of negative word-of-mouth. In conclusion, the social capital of the video creator influenced the scale and speed of negative word-of-mouth. Furthermore, negative emotion words moderated the relation between the social capital of the video creator and the scale of negative word-of-mouth.

Influential Factors for Happiness of Adolescents Who Use Community Child Centers (지역아동센터 이용 청소년의 행복감에 미치는 영향요인 분석)

  • Park, Soon-Jin;Suk, Mal-Sook
    • Journal of Convergence for Information Technology
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    • v.10 no.2
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    • pp.126-137
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    • 2020
  • The purpose of this study is to analyze the impact factors on the happiness of teenagers using local children centers. To this end, 424 people were sampled and hierarchical regression methods were used using data from the 10th year of the Korea Children's Center Panel Study. The results are as follows. First, self-esteem and peer relation and service help in adolescents are found to have a static effect on happiness, of which self-esteem has the highest impact. Second, adolescent depression and negative parenting attitude have been shown to have a negative effect on happiness, and depression has a stronger negative impact than parents' negative parenting attitude. Accordingly, this study aims to highlight positive factors of influence and suggest alternatives for applying them to local children centers by developing various programs that can reduce negative factors in order to enhance the happiness of adolescents.

The Effects of Waiting Time on Service Quality Evaluation and Goodwill at Medical Service Encounter (의료서비스접점에서 대기시간이 서비스품질평가와 애호도에 미치는 영향)

  • 윤성욱;김수배
    • Asia Marketing Journal
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    • v.5 no.1
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    • pp.1-22
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    • 2003
  • 의료서비스 이용자의 가장 큰 불만은 대기시간으로 나타나고 있으나 대기시간에 대한 외국의 활발한 연구와는 달리 국내의 실증적 분석자료는 미흡한 실정이다. 본 연구는 의료서비스 접점에서 대기시간과 관련한 다양한 요인 중, 의료서비스 제공자의 대기시간에 대한 배려와 고객의 지각된 대기시간 및 대기시간 활용이 서비스접점의 부정적인 감정과 수용가능성, 서비스품질평가와 애호도에 어떠한 영향을 미치는지를 실증적으로 검정해 보고자 하였다. 실증분석 결과 대기시간 배려는 서비스접점의 부정적 감정을 줄이고 수용가능성은 높이는 것으로 나타났으나, 지각된 대기시간은 부정적인 감정을 높이고 수용가능성은 낮추는 것으로 나타났다. 또한 서비스접점의 부정적인 감정은 서비스품질과 애호도를 낮추고 수용가능성은 서비스품질평가와 애호도를 높이고 있으나, 고객의 대기시간의 활용은 부정적인 감정과 수용가능성에는 영향을 미치지 않은 것으로 나타났다. 이 중 지각된 대기시간이 부정적인 감정에 가장 큰 영향을 미치는 것으로 나타났다.

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Factor Analysis of Negative SNS Behaviors using Association Rules (연관규칙을 이용한 SNS에서의 부정적 행동 요인 분석)

  • Lee, Soojung
    • The Journal of Korean Association of Computer Education
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    • v.16 no.2
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    • pp.61-68
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    • 2013
  • SNS is a social networking service that helps people to have a two-way communication, manage their personal relationships and share information. The domestic and international SNS markets have attained a steady growth, and their growth is being more accelerated recently. Under these circumstances, immature students are more likely to show negative cyber behavior. This study attempted to analyze the relationship between the use of SNS, motives of SNS use, the use of active SNS functions, SNS-dependency and views in SNS and negative SNS behaviors among elementary and middle school students. For this, negative cycber behaviors are classified into four stages depending on the severity, for each of which distribution of factors is investigated and the combination of factors to determine each stage is obtained through association rule analysis. As a result, it is found that 85% of the students rarely show negative cyber behaviors, stealing personal information and contacting with strangers are the most frequent negative behaviors, and students with a great dependency on SNS are highly probable to show negative behaviors.

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The Exploration of the Factors Affecting Burnout among Young Working Adults (사회초년생의 직무소진에 영향을 미치는 요인 탐구)

  • Minkee Hong;Hyeonsu Byeon
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.6
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    • pp.743-750
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    • 2023
  • This research aims at drawing implications by positive and negative variables affecting burnout of young working adults. The authors derived social support and empathy from sorting out the positive variables, and job boredom and job stress from the negative variables. Many studies have shown that these selected variables are believed to influence considerably on burnout. This research is achieved by the method of hierarchical multiple regression analysis. The results indicate that four positive and negative variables influence on burnout, and the negative variables(job stress, job boredom) have the greater effect than the positive variables(empathy, social support) do. Thus, there is an urgent need for care and concern for the social beginners.

The Relationships between Physical Environment, Consumer Satisfaction, and Consumption Behavior: Focused on College Students (커피전문점의 물리적 환경, 소비자 만족, 그리고 소비행태와의 영향관계: 전국 대학생 소비자를 대상으로)

  • Kim, Hyojin;Kim, Hyun-Zu;Lee, Sang-Mook
    • Culinary science and hospitality research
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    • v.21 no.4
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    • pp.325-338
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    • 2015
  • The purpose of this study is to analyze service factors, particularly physical environment factor, that influence consumer satisfaction, and to identify how coffee consumption behavior is affected in relation to an increase in consumer satisfaction. For the study, factor and regression analyses were employed. As a result, five factors were derived relating to physical environment, while four factors impacted on consumer satisfaction. In addition, the three factors extracted from consumption behavior were influenced by consumer satisfaction. Additional discussion and implications for future study were provided.

The study on the school resilience of grandparent-grandchildren family adolescent through mediation effect of protective factor (보호요인의 매개효과를 통한 조손가족 청소년의 학교 적응유연성에 관한 연구)

  • Song, Yoo-Mee;Lee, Yun-Hyung
    • Korean Journal of Social Welfare Studies
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    • v.40 no.3
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    • pp.41-68
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    • 2009
  • Grandparent-grandchildren family adolescents(GGFAs) need to be well discussed because they tend to be more influenced by the negative surroundings than ordinary family adolescents. Over the past few years, several studies have been made on the correlation between the risk factor, the protective factor and the school resilience of GGFAs, but these studies have the limit to explain the only correlation between the one factor and the school resilience. So the purpose of this study was to examine not only the direct effect between the risk factor and the protective factor, but also the parametric path and effect that the one factor has influence on the correlation between the another factor and the school resilience of GGFAs. We investigated the 328 GGFAs in Korea, and the analytic method used was the Structural Equation Modeling(SEM). The followings are the results of this paper. It was found that the model adaptability had a considerable validity by inspecting the SEM, which showed not only the direct effect between the risk factor, protective factor and the school resilience of GGFAs, but also the mediation effect by the protective factor. The risk factors - the indifference of teacher, the negative attachment relationship, melancholy, uneasiness etc - had a negative influence on the school resilience of GGFAs. The protective factors - the supporss etteacher, self-esteem etc - had a positive influence on the school resilience of GGFAs. The protective factors were found to reduce the negative influence on the school resilience of GGFAs.

A Study of the effect of main factors negative to the Netbook owers (넷북 소유자의 사용의도에 부정적으로 영향을 미치는 요인에 관한 연구)

  • Kwon, Soon-Hong;Lim, Yang-Whan
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2014.07a
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    • pp.447-450
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    • 2014
  • 넷북은 크기, 무게, 가격의 이점으로 한 때 시장에서 강력한 하이테크 기기로 인정받은 적이 있다. 그렇지만 제품 자체가 가지는 한계점을 극복하지 못하고 시장에서 도태되고 있다. 본 연구는 넷북 사용자들을 대상으로 사용의도에 부정적으로 영향을 미치는 요인들을 파악하여 제품의 시장실패 요인을 찾고자 하였다. 실증연구결과, 사용자들의 입장에서 일반적으로 부정적 요인으로 간주된 사용 비용, 사용 노력, 관련 기기 부족은 제품의 가치를 부정적으로 지각하는데 유의한 영향을 미치지 않았다. 다만, 소유자들이 제품에 대해 갖고 있는 불신은 제품의 부정적 가치를 지각하는데 유의하게 영향을 미쳤고, 제품의 부정적 지각은 사용의도에 부정적으로 영향을 미치는 것으로 나타났다. 넷북과 같은 하이테크 제품의 공급자는 소비자와 신뢰형성이 시장에서의 성과에 중요한 영향을 미치고 있음을 알 수 있으므로, 경영전략의 수립 및 실행에 이를 적극적으로 반영할 필요가 있다.

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