• Title/Summary/Keyword: 부정적 분노

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Effect of Consumer Confusion on Word of Mouth and Trust Through Anger: Focusing on The Moderation Effect of Consumer's Negative Affectivity and Intolerance of Uncertainty (소비자 혼란이 분노를 통해 구전, 신뢰에 미치는 영향: 소비자의 부정적 감정 성향과 불확실성 인내력 부족의 조절역할을 중심으로)

  • Moon, Sun-Jung;Kang, Bo-Hyeon;Lee, Soo-Hyung
    • Asia Marketing Journal
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    • v.13 no.1
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    • pp.113-141
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    • 2011
  • Companies are competing each other, and as the competitions became higher, consumer's information processing for purchase became more complicated. Consumer confusion problem is getting more serious, but there are still not much considerations on this problem. The purpose of this study is to find out that the consumer confusion can causes consumer's negative emotion(anger). This research studied the mediation effect of negative emotion on the relationship between consumer confusion, which was classified into three categories, and two consequences, word-of-mouth and trust. And also it concentrates on moderating effects of negative affectivity and intolerance of uncertainty in the relationship between consumer confusion and negative emotion. For the empirical study, we carried out a survey targeting consumers who live in the Dae-gu metropolitan area. The specific results of this study are as follows. First, all sub-dimensions of the consumer confusion had a positive effect on anger. Second, anger had a positive effect on word of mouth and on the other hand, anger had a negative effect on trust. Third, negative affectivity had a moderating effects on the links between overload and ambiguity confusion with anger, and intolerance of uncertainty only had a moderating effects on the links between overload confusion and anger.

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The Effects of Anger Expression Types on Life Satisfaction of Forest Recreation Resource Users in the Times of Convergence : Focused on Mediating Effects of Depression Type (융복합시대 분노표현 유형이 삶의 만족도에 미치는 영향 : 우울감 유형의 매개효과)

  • Chang, Young-Tak
    • Journal of Convergence for Information Technology
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    • v.7 no.6
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    • pp.219-227
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    • 2017
  • This study tries to understand the way they express their anger and how it affects the satisfaction of life. This study was conducted to survey people who use forest recreational resources among adults living in Seoul and Gyeonggi area. The survey period is from July 20, 2017 to August 31, 2017. The survey was conducted after the researcher visited the site and gave sufficient explanation about the purpose of the research and confidentiality. Sampling method was used as a Convenience Sampling Method. 450 parts were distributed to recreation resource group users and 378 parts were collected. Finally, 350 parts were utilized in this study and analyzed. As a result of the research analysis, the higher the expression of negative anger, the lower the satisfaction of life and the positive expression of anger could increase the satisfaction of life. Physiological depression was found to play a mediating role. This is statistically significant.

The Mediating Effect of Ex-offenders, Anger Expression between the in Childhood Trauma and Family Functioning (성인 출소자의 아동기 외상과 가족기능성과의 관계에서 분노표현방식의 매개효과검증)

  • Lee, A-Reum;Kim, Ji-Yun;Lee, Dong-Hun
    • The Journal of the Korea Contents Association
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    • v.19 no.3
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    • pp.100-113
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    • 2019
  • The purpose of this study was to confirm the characteristics of released prisoners through demographic and sociological variables and to investigate the effects of childhood traumatic experiences on family functioning and the mediating effects of anger expression method. For this purpose, Korea Rehabilitation Agency were selected and finally 400 released prisoners were analyzed. As a result, it appeared that anger expression method played a role of mediating variable when childhood trauma experience affects family functioning. Childhood trauma experience not only directly affects family functioning, but indirectly affects family functioning through anger expression method and the anger expression method played a role as partial mediating variable. Based on the results of this study, we emphasized the need for intervention and education for anger expression method in psychological counseling interventions to improve family functioning as a way to suppress the second offense of released prisoners with childhood abuse experience.

Responding to negative emotions in COVID-19 (코로나 19상황에 발생하는 부정적 정서에 대한 대처)

  • Yang, Hye-Jin
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.3
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    • pp.135-143
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    • 2020
  • This study was attempted to grasp the negative emotions of college freshmen in the COVID-19 situation and how to cope with them. The survey was conducted online from April 6 to 13, 2020, and the results were analyzed using a total of 220 copies of the survey data, excluding insufficient surveys. As a result of the analysis, the subject's negative emotion was the most frustrating, and the average value was highest in the order of helplessness, anxiety, and anger. As a result of verifying the differences according to gender, it was found that anxiety, lethargy, anger, fear, and confusion all experience statistically significantly more women than men. As a result of analyzing the correlation between the negative emotion of the subject and the method for resolving the negative emotion, the helplessness was found to have a significant negative correlation with the activities of talking with family, friends, and acquaintances. Showed statistically significant positive correlation. Based on these results, some practical methods that can be applied in universities are suggested.

An Experimental Study on Negative Emotional Effects in Violent Video Game (폭력적 게임의 시청행위와 게임행위의 부정적 감정효과에 대한 실험연구)

  • Yun, Ju-Sung;Bang, Young-Ju;Noh, Ghee-Young
    • Journal of Korea Game Society
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    • v.14 no.6
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    • pp.7-18
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    • 2014
  • People generally think that negative effects of violent game contents are more serious in active playing behavior than passive watching video. This research examined the negative emotions which could arise out of playing violent games as fear, anxiety, hate, state-anger, hostility, and depression and performed an experiment methodology to assess those emotion effects between playing and watching violent game. The results of this research found that the watching group of violent video game showed a stronger internal negative feeling such as hate and depression, but the playing group of violent game had a deeper state-anger and hostility as external negative feeling than watching group. This research concludes that each media delivers different negative feelings, and there is little difference in the intensity of negative effects between playing and watching violent game.

Mediating Effect of Work-family Balance on the Relationship between Anger and Organizational Commitment (한국 직장인의 일-가정양립이 분노와 조직몰입 간의 관계에 미치는 매개효과)

  • Kim, Chan-Won;Ju, Haewon
    • Journal of Digital Convergence
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    • v.17 no.2
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    • pp.275-282
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    • 2019
  • The current study is to examine the effects of anger and work-family balance on organizational commitment. Two-hundred workers attending the Institute of Lifelong Education at a University in Seoul completed the instruments assessing anger, work-family balance, and organizational commitment. The results from structural equation modeling analysis showed that anger was negatively related to work-family balance and organizational commitment, and work-family balance was positively related to organizational commitment. Moreover, the relationship between anger and organizational commitment was partially mediated by work-family balance. These findings suggest that a way to focus on both anger and work-family balance than only anger is more productive in order to boost organizational commitment.

The Anxiety-Depression According to Children's Ordinary Stress : Focused on Exploring the Mediation Variable (학령기 아동의 일상적 스트레스에 따른 불안우울 : 분노조절능력과 부정적 자아개념의 중재효과를 중심으로)

  • Kim, Jin-Kyung
    • Journal of Families and Better Life
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    • v.27 no.2
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    • pp.227-241
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    • 2009
  • This study examined to find out mediating variable between ordinary stress and anxiety-depression. The subjects were 2,844 4th grade elementary school in Korea. The instruments used were questionnaires about anxiety-depression, ordinary stress, anger control ability and negative self-concept. Data were analyzed by t-test and regression. Major findings were as follows: (1) There were significant difference in parent-, appearance-, possession-related stress, anger control ability, negative self-concept and anxiety-depression according to sex. (2) Parent-, schoolwork-, peer-, appearance-related stress and anger control ability had a significant effect on the anxiety-depression. The principal finding was that anger control ability had mediating role between ordinary stress(schoolwork-, peer-, appearance-related stress) and anxiety-depression in male, one side parent-related stress and anxiety-depression in female. (3) Parent-, schoolwork-, peer-, appearance-related stress and negative self-concept had a significant effect on the anxiety-depression. The principal finding was that negative self-concept had mediating role between ordinary stress(parent-, schoolwork-, peer-, appearance-, possession-related stress) and anxiety-depression in male, one side parent-, peer-related stress and anxiety-depression in female.

Idea of Persecution and Psychological Factors Associated With Idea of Persecution in Patients With PTSD (PTSD 환자의 피해 사고 및 피해 사고에 기여하는 심리학적 요인)

  • Seungyun Lee;Young Kyung Moon;Sora Lee;Hayun Choi
    • Korean Journal of Psychosomatic Medicine
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    • v.31 no.2
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    • pp.155-164
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    • 2023
  • Objectives : The aim of this study was to identify the factors affecting ideas of persecution in post-traumatic stress disorder (PTSD) patients who underwent Clinician-Administered PTSD Scale (CAPS) and Minnesota Multiphasic Personality Inventory-2 (MMPI-2). Methods : We retrospectively reviewed 116 patients who underwent CAPS and MMPI 2 between May 2013 and April 2020 at Veteran Health Service Medical Center. Based on the CAPS score, the patients were divided into the PTSD group (n=63, age: 58.16±17.84) and the trauma exposed without PTSD group (n=53, age: 67.34±12.05). After checking the correlation between Ideas of persecution, CAPS, and MMPI-2 scales, linear regression analysis was performed to identify the risk factors for clinically relevant symptoms. Results : The PTSD group showed significant differences in Schizophrenia, Ideas of persecution, Dysfunctional negative emotions, Aberrant Experiences, Psychoticism, Negative Emotionality/Neuroticism, Anxiety, Depression, and Anger scales compared to the trauma-exposed without PTSD group. When analyzing the correlation between Idea of persecution, CAPS and MMPI-2 scales, there was a strong association with most of the scales in MMPI-2 and Idea of persecution except Disconstraint. Multiple linear regression analysis performed in PTSD group identified that risk factors for Idea of persecution were Dysfunctional negative emotions and Anger scale. Conclusions : The PTSD group had increased idea of persecution compared to the trauma exposed without PTSD group. Dysfunctional negative emotions and anger may be risk factors for idea of persecution in trauma exposed population.

The Effect of Emotional Experiences on Biological Aging (정서경험과 생체노화)

  • Paik, Seo Chae;Kim, Jong Sung
    • Korean journal of health promotion
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    • v.18 no.4
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    • pp.147-158
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    • 2018
  • Background: This study was designed to investigate the effects of usual negative emotional experiences on biological aging progression of human. Methods: A total of 237 subjects who visited the Health Promotion Center at Chungnam National University Hospital from May 2013 through September 2013 was enrolled. Each subject had been drawn up a structured questionnaire about usual experiences of depression, anxiety, anger, and anger expression. The degree of biological aging progression of each subject was computed by a specific formula which consisted of chronological age and biological age reflecting obesity and aging of main organs. Results: Trait anger and low education level showed the significant correlations with biological aging (r=0.160, P=0.014, and r=-0.189, P=0.024, respectively). Trait anger and low education level solely displayed the significant $R^2s$ for biological aging in consequence of multivariate analyses; $R^2=0.044$, P=0.020, and $R^2=0.022$, P=0.038, respectively. Conclusions: This study suggests that the significant relationship between usual anger experience (i.e., trait anger) and biological aging would be present. In addition, lower education level may be related with biological aging.

Development of A Parent Education Program to Improve Anger Control Ability of Parents of Elementary School Children (초등학생 부모의 분노조절능력 향상을 위한 부모교육 프로그램 개발)

  • Lee, Jae-Taek
    • The Journal of the Korea Contents Association
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    • v.16 no.5
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    • pp.668-685
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    • 2016
  • When the parents are unable to control anger properly, it can have a negative effect on their children. Therefore, parents need anger control ability very much. The purpose of this study is to develop a parent education program to improve anger control ability of parents of elementary school children so that it could help them to perform their parental role. The development of the program followed the procedure of analysis, design, development, execution, and assesment. In the analysis stage, previous studies were examined to explore in depth the ways to improve anger control ability. In the design stage, the goals were confirmed and learning objective for each session was defined, and according to this, the contents of education were selected. In the development stage, 8 sessions of education activities were formulated with 2 hours for each session and experts were consulted to examine the validity of the contents. In the execution stage, the operating method was proposed and the program was applied with a total of 8 sessions, 1 session for a week. In the final assessment stage, the effect of the program was assessed. Assessment of the program was carried out by both quantitative and qualitative methods. The quantitative method was verified by pre-and-post comparison, and analyzed by Wilcoxon Signed Ranks Test. For the qualitative method, questionnaire and interview were used. After the program was implemented, the pre-and-post comparison was carried out. The result shows there was significant improvement in both anger control ability of parents and parenting efficacy. Also, participants reported the program was very helpful for increasing parenting skills in many aspects. Lastly, the researcher of this study proposed the direction for further development of the program.